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PODCAST

Uncle Marv"s IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working

technology entrepreneurship

All Episodes

00:17:28

Florida Man Games and Diversity

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/02/24

Uncle Marv kicks off the episode by highlighting the eccentric Florida Man Games, where participants engage in unique and wild competitions. The event draws a massive crowd and features teams like Swamp Ass making waves with their dominating performances. Viewers are encouraged to check out the live stream on the Florida Man Games website to witness the mayhem firsthand.Transitioning to a more serious topic, there comes a time when the unexpected shakes up the status quo, and that's precisely what

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00:56:47

601 Community: All Things MSP

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/02/22

The episode kicked off with a focus on the current cybersecurity landscape, particularly the Screen Connect issue and ConnectWise's response. Timely and effective responses to such incidents are critical, and Eric shed light on the importance of community within the IT sector in tackling these challenges. The role of IT community is essential in fostering a collaborative environment where shared experiences and knowledge can lead to improved security measures and IT strategies.All Things MSP Group

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00:24:20

600 The Junior Chronicles and Smart Coffee

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/02/17

You're invited to crack the code on our in-house lexicon for the various 'juniors' making waves in the field. (00:09) IT Business Podcast Episode GlossaryNot only do I share a story about our friend CJ, the so-called Cisco Junior, I introduce Uncle Marv's ITB glossary for different types of 'juniors' in the IT field. I define a Tech Junior (TJ) as someone new and eager to learn, an Owner Junior (OJ) as a business owner with a DIY approach to IT, and an Admin Junior (AJ) as an administrative

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01:00:15

599 Be a Better Leader

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/02/15

Importance of Effective Communication in BusinessListen in as we unravel the complex layers of communication and conflict resolution that IT professionals often grapple with when they step away from their machines and into leadership roles. We touch on a variety of challenges that tech experts face, from enhancing their leadership abilities to managing the return of cloud-based workloads to on-premises solutions, offering insights that aim to refine your leadership skills in an ever-evolving

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00:51:16

598 Mastering Assertive Leadership: A Deep Dive with...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/02/11

Leadership Styles and Effective CommunicationTune in as we revisit the four predominant leadership styles – aggressive, passive, passive-aggressive, and assertive – and discuss how an assertive approach, which harmonizes honesty with respect, can cultivate a climate of trust and clarity. Our exchange also delves into how feedback, despite its intent, is often perceived and the art of appreciating assertive communication when on the receiving end.The conversation then pivots to the crucial skill of

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00:45:20

597 Mastering Communication and Leadership with Karen...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/02/10

The road to successful leadership is paved with exceptional communication skills, and this episode lays out the map. We break down the science behind why we react the way we do and how understanding the four communication styles—aggressive, passive, passive-aggressive, and assertive—can revolutionize our interpersonal relationships. The episode begins with Marvin introducing Karen and her background as a marriage and family therapist before transitioning into executive leadership coaching. Karen

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01:00:09

596 Community - IT Business Owners Group

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/02/08

Join me as I reconnect with Scott Sanders, founder of the IT Business Owners Group, to explore the thriving community he's built for IT professionals. Since our last conversation in 2019, Scott shares the remarkable organic growth of their Facebook group, which has blossomed into an essential hub for knowledge-sharing and peer support among IT business owners.Scott shares the history of the group, which started on LinkedIn and later moved to Facebook, where it has grown organically for the past

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01:01:46

595 Decoding the SonicWall Acquisition of Solutions...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/02/01

This episode peels back the layers, revealing how Sonic Wall's recent business moves are reshaping the landscape for MSPs. Michael Creen, a seasoned partner since the days of dial-up, and Michelle Ragusa-McBain, a Sonic Wall visionary, join forces to discuss the game-changing acquisition. Michael and Michelle expressed their excitement about the acquisition and highlight the importance of the partnership, the revamping of the Secure First partner program, and the expansion of SonicWall's portfolio

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01:04:56

594 Supercharge Your IT Business with SuperOps

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/01/25

We're not just talking tech—we're talking revolution.Juan, taking us through his evolution from an MSP owner to a pivotal role at SuperOps, shares his passion for creating process-driven tools, a vision now being realized within his new tech family. Meanwhile, Nancy, affectionately dubbed the "Queen of the Americas," offers a sneak peek into her impactful endeavors. In a twist, we delve into our personal histories with tattoos and my own tryst with an earring, blending personal anecdotes with the

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00:34:03

593 Cultivating Super Fans with Brittany Hodak

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/01/23

In the world of IT, customer experience often plays second fiddle to technical expertise. However, Brittany challenges this notion, emphasizing that every element of a business, from the design of your website to the cadence of your emails, contributes to the overarching melody that is the customer journey. She compares this integration to the human body, where every organ works in concert to create a functioning system.Brittany points out that customer service is merely a single note in the grand

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00:43:31

592 AI-as-a-Service with Jimmy Hatzell

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/01/18

Jimmy brings an entrepreneurial flair to the table, sharing the fire that drives him and the meticulous process behind preparing a revolutionary product for launch. Jimmy's passion for AI is as infectious as it is illuminating, providing not just a glimpse into the future, but a roadmap for IT providers ready to embrace the AI revolution.We delve into how AI is reshaping businesses from the ground up, providing insights on how IT providers can leverage this technology to amplify their services. In

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00:32:18

591 Behind the Mic with Kelsey

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/01/17

Kelsey was mistakenly nominated as the 'best guest' on a podcast she had never been on. Kelsey's career journey is anything but ordinary, and we unravel the twists and turns that led her to this pivotal moment, examining the fresh responsibilities that come with her leadership role. We also sneak a peek behind the curtain of event planning and content creation, along with Kelsey's insights from co-hosting 'Actually a Podcast'—all while fostering deep connections within the MSP community.We share a

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00:51:55

590 Motivate Your Team with Crewhu

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/01/11

I chat with Steven Spiegel from CrewHu about the importance of employee and client recognition in scaling a business effectively. The conversation also covers the importance of gamification and recognition as separate but complementary strategies to engage employees. We highlight the use of leaderboards, contests, and metrics-focused incentives as part of gamification, while emphasizing voluntary recognition for embodying company core values as a way to build a strong workplace culture. We also

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00:32:14

589 Let's Get It Started

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2024/01/04

Join us as we discuss the critical role of networking for MSPs. We explore the essentials of both physical and wireless network infrastructures and the often-overlooked importance of their proper setup and maintenance. Prepare to have your knowledge base expanded with insights from industry experts like Tom Wyatt, who'll be shedding light on on-premises server connectivity, and Mike Pennacchi, who'll be educating us on cable standards and Wi-Fi challenges. === New Sponsor!SuperOps:

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01:06:18

588 Uncle Marv's 2023 Holiday Podcast

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/12/21

The show is filled with lighthearted conversations, well-wishes, and updates on the personal and professional lives of the guests. They discuss the challenges of hiring, business successes, and personal milestones. The episode is a mix of tech talk, holiday cheer, and reflections on the year.We chat about everything from office expansions and staffing shifts to the unexpected joys of grandparenthood. And it's not all rosy; we tackle the challenges too, from the difficulties of office relocations to

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00:22:41

587 Hawaii Leaders Circle: A Unique Experience for IT...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/12/20

Scheduled for January 16-18 in the beautiful Honolulu, Hawaii, this conference intertwines local culture and activities to redefine the conventional business gathering. Charlene explains how the event is designed to cater not just to the attending CEOs but also to their spouses, offering a rich itinerary that promises both professional growth and personal enjoyment. Whether it's discussing sales and marketing strategies or connecting over unique Hawaiian experiences, this conference is set to be a

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00:13:54

586 Changing the MSP Business Game wtih SuperOps.ai

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/12/18

We unravel the inspirations behind the conception of this unique summit - one that's designed to empower you with strategic education, enabling you to transform your Managed Service Provider (MSP) business. Don't just settle for product pitches that tell you what to buy; instead, learn ways to organically develop your business.This isn't just about how a product can change your business, but how YOU can change your business. === Links from the showWebsite: https://superops.ai/=== Show

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00:59:50

Rockin' the IT Industry: A Conversation with Pia aiDesk

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/12/14

Our conversation takes an exciting turn as we express our shared love for music. From Joe's experiences in rock bands to Brook's diverse music taste, the conversation is filled with passion for melodies and rhythms. Get ready to hear about our personal concert experiences, our favorite genres, and how we use music to create a fun atmosphere at events. We also reminisce about our earliest memories of music, the evolution of music formats, and the impact of legendary artists on the industry. Oh, and

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00:54:46

584 Understanding the Profit First System with...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/12/07

Prepare yourself to be introduced to an innovative approach that will help you maximize your profits while simplifying your decision-making process. We deep dive into the nuances of setting up multiple bank accounts for different purposes like taxes and profit, and how they can be a game-changer for your business. These insights pave the way for a greater understanding of how to use bank accounts to not only track expenses but to simplify decision-making processes as well. We delve deeper into the

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00:16:39

Introducing the 2023 MSP Technology Map

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/12/05

The map is a comprehensive resource that visually categorizes industry vendors by product specialty, providing a quick glimpse into the vast marketplace. With over 700 logos from 600 vendors, the map highlights the cybersecurity category as the largest and most complex. The purpose of the map is to help MSPs identify potential solutions for their problems and discover new options they may not have considered before. As we head into 2024, this map serves as a visual guide for MSPs to assess their

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622 results

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