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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

16:31

How DoorDash is Powering Omnichannel Excellence with...

Omni Talk Retail ·

2025/03/27

In this Shoptalk 2025 episode, recorded live from the Meta Podcast Studio,, Chris Walton and Anne Mezzenga chat with Jessica Lachs, Chief Analytics Officer at DoorDash, about her remarkable rise from startup GM to data leader. Jessica unveils DoorDash’s newest partnerships with DSW and Klarna, discusses the role of AI in grocery substitutions and targeted retail media, and explains why data is the foundation of customer-centric innovation.Key Moments:0:20 – Jessica Lachs joins Omni Talk from

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12:16

How Five Below & Ovative Group Power Omnichannel...

Omni Talk Retail ·

2025/03/27

In this episode of Omni Talk Retail recorded live from the Meta Podcast Studio at Shoptalk 2025, hosts Anne Mezzenga and Chris Walton welcome Five Below’s VP of Digital Marketing, Abhinav Agrawal, and Ovative Group’s SVP of Growth, Jesse Grittner, for a high-energy discussion on how omnichannel strategies are transforming retail. From the collapse of traditional retail boundaries to the rise of AI-driven personalization and measurement, this episode dives deep into what’s driving growth and

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17:39

Retail Media As A Reinvestment Tool with Sam's Club...

Omni Talk Retail ·

2025/03/27

In this insightful Shoptalk 2025 episode, recorded live from the Meta Podcast Studio, Chris Walton and Anne Mezzenga sit down with Harvey Ma, VP and GM of Retail Media at Sam’s Club. Harvey explains how Sam’s Club has taken a radically different approach to retail media—reinvesting every ad dollar back into clubs, staff, and the member experience. He also breaks down how Sam’s in-house technology, like their new search engine and Scan & Go platform, prioritizes relevancy over revenue, creating a

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09:41

Why Retail Media Needs a Rethink | Liz Roche,...

Omni Talk Retail ·

2025/03/27

🎧 Retail Media, Evolved: Liz Roach on KPIs, Clean Rooms & Commerce at Speed | Shoptalk 2025 LiveAlbertsons Media Collective's Liz Roche joins Chris and Anne live from the Meta Podcast Studio at ShopTalk 2025 to talk all things retail media—why measurement needs to be reimagined, how to think beyond channel silos, and what teams need to succeed in a data-driven world. From clean rooms to strategic continuity, Liz shares what it takes to win in the next wave of retail media.📍 Timestamps:(0:09)

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35:46

Amazon Haul, Best Buy Social+ & Edibles.com | Fast Five

Omni Talk Retail ·

2025/03/26

🎧 Retail Fast Five | March 26, 2025 – Live from Shoptalk 2025This week, Chris and Anne are back together live at Shoptalk 2025, bringing you exclusive insight and on-the-ground energy. This week's episode, sponsored by theA&M Consumer and Retail Group,Simbe,Mirakl,Ocampo CapitalandInfios, kicks off with a behind-the-scenes look at their interviews with CVS, Wayfair, and Purina (03:15), followed by their five big retail stories of the week:Best Buy Launches Social Plus – A new retail

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12:10

How Kendra Scott Is Using AI to Redefine Jewelry...

Omni Talk Retail ·

2025/03/26

🎧 Personalized Joy at Scale: KK Kandu of Kendra Scott | Shoptalk 2025 LiveKamanasish Kundu (aka "KK"), SVP & Head of Digital and E-Commerce at Kendra Scott, joins Omni Talk live from the Avalara podcast studio at Shoptalk 2025 to explore the art and science of emotional commerce. From building a nimble, test-driven culture to prepping for an AI-first future of intelligent shopping agents, KK lays out the future of digital retail for a personal brand in an evolving world.📍 Timestamps:(0:09)

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11:28

Why Resale Is Retail’s Next Big Growth Engine | Trove...

Omni Talk Retail ·

2025/03/26

🎧 Turning Returns Into Revenue: Trove CEO Terry Boyle on Resale’s Rise at Shoptalk 2025Terry Boyle, CEO of Trove, sits down with Omni Talk, live from the Avalara podcast studio at Shoptalk, to share how the resale revolution is changing retail. He walks through the tech, economics, and brand strategy behind resale programs that create loyalty, profits, and sustainability—while helping retailers attract new customers in the process.📍 Timestamps:(0:05) Welcome from Shoptalk 2025 at the Avalara

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09:28

Tariffs, Taxes & Cross-Border Growth: Avalara’s...

Omni Talk Retail ·

2025/03/26

🎧 Tariff Tuesdays, Taxes & Cross-Border Success: Avalara’s George Trantas at Shoptalk 2025Live from Shoptalk 2025, Avalara’s George Trantas shares deep insights on what’s next for global retail. From tackling tariffs and tax implications to building a smart cross-border strategy, George brings clarity to the chaos with advice rooted in years of ecommerce and logistics leadership.📍 Timestamps:(0:05) Live from Shoptalk 2025 at Avalara Booth #1554(0:53) George’s background and shoutout to his

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12:59

How Uncommon Goods Has Survived—and Thrived—for 26...

Omni Talk Retail ·

2025/03/26

Chris and Anne sit down with Uncommon Goods founder and CEO Dave Bolotsky, live from the Avalara podcast studio, to talk about the company’s origin story, why curation still matters, and how they’re adapting to the latest retail trends. From light manufacturing in Brooklyn to in-house product design and a $25 loyalty program, Dave shares what it takes to thrive in today’s ecommerce world—plus his thoughts on AI, customer experience, and the future of gifting.📍 Timestamps:(0:05) Intro from Shoptalk

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12:33

CVS Chief Merchant Musab Balbale on Why the Front...

Omni Talk Retail ·

2025/03/26

🎧 Inside CVS’s Retail Reinvention | Musab Balbale Live from Shoptalk 2025Musab Balbale, SVP and Chief Merchandising Officer of CVS Health, sits down with Omni Talk, live from the Avalara podcast studio at Shoptalk 2025, to explore CVS’s bold new retail strategy. With 75% of store traffic coming from the front store, CVS is leaning into AI, hyperlocal formats, and the power of everyday essentials to become a community-first destination for immediate needs.📍 Timestamps:(0:08) Welcome from Shoptalk

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10:26

How Shein’s On-Demand Model is Reshaping Fashion |...

Omni Talk Retail ·

2025/03/26

Shoptalk 2025 Exclusive: Shein's Strategy Head Peter Pernot-Day on the Future of FashionChris and Anne sit down with Shein’s Head of Strategy & Corporate Affairs, Peter Pernot-Day, live from the Avalara podcast studio at Shoptalk 2025, to explore how Shein's radically different approach to production and customer experience sets it apart. The discussion covers everything from small-batch on-demand design to retail data engineering and personalization—plus how Shein is thinking about tariffs,

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04:47

Lightning Round | $200K White Lotus Resort Tours,...

Omni Talk Retail ·

2025/03/22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored bytheA&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss the week's most intriguing entertainment stories in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios! We explore Heineken's unique campaign to find a successor for a fourth-generation Irish pub, debate dream

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08:32

Wonder Buys Tastemade – Is Mark Lore Trying to Give...

Omni Talk Retail ·

2025/03/22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored bytheA&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Wonder has scooped up Tastemade for $90 million as part of its grand plan to become the super app of mealtime. Chris and Anne dissect the strategy behind combining streaming food content with real-time delivery via Grubhub and Blue Apron—and whether Wonder’s vision of democratizing personal chefs can actually

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05:38

Walmart Ditches Affirm for Klarna – Here's Why It’s a...

Omni Talk Retail ·

2025/03/22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored bytheA&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Walmart going all-in with Klarna as its sole Buy Now, Pay Later provider—ditching Affirm and integrating BNPL into its OnePay FinTech app. Chris and Anne explore why this is more than a simple switch, and how it positions Walmart to become a dominant force in payments.(0:03) – Walmart drops Affirm, partners

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07:16

Wayfair Opens MASSIVE Store in Atlanta – Brilliant...

Omni Talk Retail ·

2025/03/22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored bytheA&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Wayfair going BIG in Atlanta with a new 150,000 sq ft store—but is this retail expansion smart or risky? Chris and Anne break down why Wayfair’s move into physical stores could challenge IKEA, fill a key market gap, and provide crucial data to enhance their omnichannel strategy in this latest episode of the Omni Talk

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06:06

Ulta Beauty Launches Marketplace – Game-Changer for...

Omni Talk Retail ·

2025/03/22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored bytheA&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss:Ulta Beauty going big with a new curated online marketplace—what does this mean for customers, loyalty, and retail media? Chris and Anne break down why this is a savvy move for Ulta, how Mirakl enables quick marketplace rollouts, and why 2025 is shaping up as the year of marketplace dominance in retail in this latest

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07:30

Kroger's New E-Commerce Unit – Smart Move or Eventual...

Omni Talk Retail ·

2025/03/22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored bytheA&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Kroger is betting big on e-commerce—but is its strategy already flawed? In this segment, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne debate Kroger’s controversial decision to separate online operations into a standalone unit, question the

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01:52:43

Our Shoptalk 2025 Tech Preview Podcast!

Omni Talk Retail ·

2025/03/21

In this packed episode, Omni Talk hosts Chris Walton and Anne Mezzenga interview the most innovative retail technology providers attending Shoptalk 2025, giving listeners an insider’s guide to the conference’s must-see tech solutions.Key Moments:1:33– Interview with Big Sur AI’s CEO Vinod Ramachandran on their AI sales agent, content marketer, and data scientist tools17:12– Lucky Labs’ Sneh Parmar explains how they connect brands to major retailers with real-time inventory and attribution data27:47–

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46:52

Kroger's Sunk Cost Trap, Ulta's Mirakl & Why Klarna's...

Omni Talk Retail ·

2025/03/19

In this week’s Omni Talk Retail Fast Five news roundup, sponsored bytheA&M Consumer and Retail Group,Simbe,Mirakl,Ocampo CapitalandInfios, Chris and Anne discussed:Kroger’s surprising decision to create a standalone e-commerce unit (Source)Ulta’s launch of a digital marketplace with Mirakl (Source)Wayfair’s plans to open a second large format store in Atlanta (Source)Klarna becoming Walmart’s exclusive BNPL provider (Source)And closed with a look at Wonder’s acquisition spree and if its “super

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05:07

Fast Five Shorts | A Ride Or Die Lightning Round

Omni Talk Retail ·

2025/03/15

In the latest edition of Omni Talk’s Retail Fast Five sponsored bytheA&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: A Ride Or Die Lightning RoundFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following

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