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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

04:27

Lightning Round: Ryan Reynolds at NRF, Puppy Yoga &...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, features Chris and Anne tackle the fun side of retail as we head into NRF 2026. Ryan Reynolds keynotes NRF this January... Chris shares the one question he'd ask about Blake Lively's best film role. Anne reveals her son's elaborate Google Slides pitch for an F1B goldendoodle and her puppy yoga compromise. The hosts preview Calvin Klein's new SoHo flagship as

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05:09

Ashley Furniture Goes All-In on Agentic Commerce |...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Ashley Furniture's groundbreaking partnership with Perplexity that enables complete transactions—from product recommendations to payment—in one conversation. Chris loves this move, calling it brilliant because Ashley can bypass marketplaces and leverage its brand recognition directly in AI search. Anne agrees but criticizes retailers for announcing

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06:54

Breaking Down Target's New SoHo Concept Store | Fast...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes Target's new permanent Soho store featuring "The Drop" rotating seasonal styles, a Broadway Beauty Bar, and influencer-curated selections. Anne sees potential if Target can solve the technology and operational challenges needed to scale this concept, especially as Ulta departs Target stores. Chris pushes back hard, calling it "pure PR sizzle" that's

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06:30

Online Grocery Breaks Records Despite Budget...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, unpacks November's stunning $12.3 billion in online grocery sales—the second time monthly sales topped $12 billion. Chris is gobsmacked by consumers choosing the more expensive delivery option despite budget constraints, while Anne attributes growth to improved curbside pickup experiences and loyalty incentives. Both hosts agree this signals that agentic AI

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08:17

Are Instacart's Pricing Experiments Inflating Your...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Consumer Reports' investigation revealing Instacart's AI-powered pricing experiments that resulted in price variations up to 23% between customers. Chris and Anne debate whether algorithmic pricing is acceptable for essential categories like grocery, especially as consumers gain access to AI tools that can instantly compare prices across platforms

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05:23

Inside Amazon's Leaked Rush Pickup Service Plans |...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores Amazon's reported plans to launch a Rush pickup service enabling one-hour order collection at Amazon-owned stores. According to Business Insider, the service would let shoppers place unified orders from Amazon's marketplace and physical store inventory. Chris argues this is a road to nowhere given Whole Foods' operational constraints and Walmart's

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09:42

AWS's David Dorf On Why LLMs Have Peaked & What's...

Omni Talk Retail ·

2025/12/18

In this 5 Insightful Minutes episode, David Dorf, Head of Retail Industry Solutions at AWS, joins Omni Talk to cut through the AI hype and reveal what's actually coming for retail in 2026.From LLM limitations to agentic commerce reality checks, David breaks down why domain-specific models are replacing frontier model fantasies, how answer engines will reshape search, and why shopping agents will start with your grocery delivery. If you've ever wondered what AI predictions are worth believing, this

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55:33

Target SoHo, Amazon Rush & The Instacart Dynamic...

Omni Talk Retail ·

2025/12/17

In this week’s Omni Talk Retail Fast Five, sponsored by theA&M Consumer and Retail Group,Mirakl,Ocampo Capital,Infios, andQuorso, Chris and Anne discussed:Amazon’s planned “rush” pickup service for one-hour order collection (Source)Instacart’s AI-enabled pricing experiments that may be inflating grocery bills (Source)November’s record-breaking $12.3 billion in online grocery sales (Source)Target’s new SoHo store concept featuring curated beauty and apparel (Source)Ashley’s partnership with

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37:34

Handheld vs. Overhead RFID Debate: The Final...

Omni Talk Retail ·

2025/12/15

Specialty retailers keep asking us: handheld scanners or overhead readers? So we settled it the only way we know how: with a knockdown, dragout debate between two RFID experts.In this Retail Technology Spotlight, Anne Mezzenga moderates as Madalynn Lauria (Team Handheld) and Pareiya Gupta (Team Overhead) from GreyOrange make their cases for the best RFID solution. From proving ROI on a tight budget to cutting inventory counts from hours to minutes, this conversation tackles the real questions

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03:28

THE RETAIL 2026 PREDICTION FORECAST | Fast Five Shorts

Omni Talk Retail ·

2025/12/13

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group close with bold 2026 predictions sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Chad predicts OpenAI will launch its own payment platform for agent commerce, Chris forecasts Starbucks will abandon seating for mobile-focused ghost cafes, while Anne expects agent-influenced shopping to triple during 2026 holiday season. Which prediction will prove most accurate?For the full episode head

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03:07

Most Laughable Headline - What Made No Sense? | Fast...

Omni Talk Retail ·

2025/12/13

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group call out 2025's most ridiculous retail headlines in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Anne demolishes Starbucks' claim that mobile pickup stores lack "warmth and connection," Chad laughs at Liquid Death's viral pit diaper incident, while Chris questions Target's small town expansion as desperate PR. Which headline showed the worst strategic thinking?For the full

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04:30

Best Partnership - Which Collaboration Won 2025? |...

Omni Talk Retail ·

2025/12/13

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group debate 2025's smartest retail partnerships in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Chad highlights Walmart's Rebag luxury resale partnership as perfectly timed for cross-income shopping trends, Chris praises Walmart and Avery Dennison's perishables tracking as the "holy grail" for grocery margins, while Anne champions IKEA's Best Buy kitchen installations as

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05:02

Best Strategic Turnaround - Who Pivoted Successfully?...

Omni Talk Retail ·

2025/12/13

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group recognize 2025's best retail turnarounds in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Both Anne and Chris praise Macy's focus on core stores, private brand investment, and Tony Spring's shoe department service improvements, while Chad celebrates Gap's viral marketing comeback with KATSEYE bringing cultural relevance. Can advertising alone save a struggling brand, or

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04:13

Best Movie Material - Which Headline Deserves...

Omni Talk Retail ·

2025/12/13

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group pitch their retail movie ideas in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Chris envisions "Shein: Sac le blue!!!" featuring Paris protests, Chad creates a Black Mirror-style thriller about Neo's terrifying robot servant with human controllers, while Anne wants true crime investigations of mysterious CEO departures at Kohl's and Kroger. Which retail headline belongs on

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09:14

Most Overhyped Technology - What Failed to Deliver? |...

Omni Talk Retail ·

2025/12/13

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group call out 2025's most overhyped retail technologies in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Anne criticizes smart carts' misleading deployment numbers and questionable ROI, while both Chad and Chris agree agentic AI commerce is overhyped despite being transformative… pointing to Target's rushed ChatGPT integration as proof retailers are moving too fast without

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05:19

CEO of the Year - Who Led Best in 2025? | Fast Five...

Omni Talk Retail ·

2025/12/13

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group crown their CEO of the Year in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Chad surprises with Fidji Simo's bold move from Instacart to OpenAI Applications as a signal of commerce's future direction, while both Chris and Anne recognize Doug McMillon's decade-long transformation of Walmart from legacy retailer to omnichannel powerhouse. Was 2025 about execution or

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06:13

Technology of the Year - What Innovation Won 2025? |...

Omni Talk Retail ·

2025/12/13

Chris, Anne, and Chad reveal their Technology of the Year picks in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Chad champions pricing transparency tools like Grocery Dealz that could disrupt grocery economics, Anne argues electronic shelf labels finally reached mainstream adoption after Walmart's chain-wide rollout, while Chris focuses on operational agentic AI transforming warehouses and inventory management. Which technology truly

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05:45

Headline of the Year - What Announcement Mattered...

Omni Talk Retail ·

2025/12/13

Chad Lusk from A&M Consumer and Retail Group, Chris, and Anne debate 2025's most significant retail headline sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Chris picks Walmart's ChatGPT integration as a potential Amazon disruptor, Anne highlights Etsy and OpenAI's transactional partnership as commerce's pivotal moment, while Chad argues Doug McMillon's retirement marks the end of retail's post-Amazon era. Which headline will define retail's next

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06:05

Retailer of the Year - Who Dominated 2025? | Fast...

Omni Talk Retail ·

2025/12/13

Chad Lusk from A&M Consumer and Retail Group, Chris, and Anne debate Retailer of the Year in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.Chad champions Aldi's unprecedented 225-store expansion and perfect timing with value-conscious consumers, while Anne argues Walmart's technology leadership and fashion momentum earned them the crown. Chris makes the case for Costco's operational discipline and traffic growth despite stock

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01:03:24

Our 2025 Retail Awards Show!

Omni Talk Retail ·

2025/12/10

In this week’s Omni Talk Retail Fast Five, sponsored by theA&M Consumer and Retail Group,Mirakl,Ocampo Capital,Infios, andQuorso, Chris and Anne teamed up with Chad Lusk from the Alvarez & Marsal Consumer and Retail Group to hand out our 2025 Omni Awards across the following categories:Retailer of the YearHeadline of the YearRetail Technology of the YearMost Overhyped Retail TechBest Strategic Move from a Struggling RetailerAnd so much more, including 2026 predictionsThere’s all that, plus

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1,370 results

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