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PODCAST

Uncle Marv"s IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working

technology entrepreneurship

All Episodes

00:40:59

562 EmpathMSP: A Journey with Alex Farling and Wes...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/09/28

EmpathMSP is a company that provides tools and resources to help MSPs (Managed Service Providers) improve their services and customer experience. EmpathMSP's goal is to help MSPs become more successful and profitable by providing them with the tools and resources they need to succeed in a competitive market. === Links from the showWebsite: www.empathmsp.comFlorida Man Bitten 41 Times by Rabid Otter: https://tinyurl.com/28k2sp82=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the

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00:30:21

561 Cyberbacker: Virtual Assistant Services

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/09/22

Marvin Bee interviews Jason Stowe from Cyberbacker, a company that provides virtual assistant services. Cyberbacker offers a partnership between a virtual assistant and the client to take tasks off their plate and help them grow their business. They have a rigorous onboarding process and value assessment for their applicants, and they work with clients to evaluate their business needs and create a job description for their virtual assistant. Cyberbacker also provides training and support for their

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01:12:05

560 CyberFOX 101

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/09/21

What could be the ultimate choice between Threat Locker and Cyber Fox when it comes to cybersecurity for your business? Ali Johnston, a seasoned IT business owner based in Satellite Beach, Florida, joins us to spill the beans on her decision-making process. Ali details why she chose CyberFOX over ThreatLocker after a comprehensive product evaluation. Her insights highlight that the choice is not as clear cut as it might seem and is heavily influenced by the specific needs of your business.Ali also

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01:06:48

559 Techcon Unplugged 2023 - After the Conference

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/09/14

The conference proved to be a grand event, celebrating the achievements of our tech community. The winners of the Best Partner Program, Best Presentation, and Best Swag awards are announced with much fanfare. The Best Partner Program award went to Tech Tribe, while Michael Creen of Solutions Granted clinched the Best Presentation award. Threat Locker, with their consistently excellent swag, bagged the Best Swag award. Our very own Jason Miller defended his title as Community Champ. Tech Tribe took

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00:56:57

558 Techcon Unplugged 2023 Preview Show

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/09/07

Michael joins me to chat about the upcoming Techcon Unplugged conference. He shares his thoughts on preparing for a conference as a vendor and his perspective on attending conferences as a vendor, saying he looks for events where MSPs attend and focuses on smaller MSPs rather than very large ones.Michael talks about preparing for presentations at different events. They bring up past ASCII Cup competitions, with Michael going for a three-peat this year. Gabriel, Michael's son, joins briefly to

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00:41:35

557 Revolutionizing Credential Management with Evo...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/08/31

Evo Security is a cybersecurity company that focuses on Identity and Access Management (IAM) solutions. Join us for an enlightening conversation with Nick Wolf as we unpack the importance of privileged access management, multi-factor authentication, single sign-on, and passwordless logins for small to medium-sized businesses. Hear about how Evo Security provides all these features in a single platform for Managed Service Providers (MSPs) to white label and resell to their end user customers.Evo

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00:19:37

556 Pax8's Path to Business Growth with Craig Donovan

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/08/30

Join us as we chat with Craig, who discusses his crucial role as the bridge between external stakeholders and the internal teams designing the new Pax 8. We explore the significance of listening systems, advisory councils, and focus groups in understanding and delivering what the ecosystem needs. Craig shares how his role focuses on creating a three-sided marketplace that serves partners, customers, and vendors, offering unique experiences for each stakeholder. Pax8 is a company that offers a cloud

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01:00:06

555 The MSP Corner Experience

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/08/24

We understand how vital lead generation is for MSPs and the significance of influential leadership coupled with effective messaging. We also highlight the transition from a break-fix model to a proactive approach and the critical role of a solid contract in MSP protection. We tackle the common marketing challenges MSPs face and discuss why hitting a growth plateau might signal a need for a change in leadership.The final segment of our chat takes us through the fascinating world of paywalls,

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00:40:15

554 NetAlly CyberScope: First Look!

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/08/17

In this episode, we take a closer look at the NetAlly CyberScope, the world's first handheld cybersecurity analyzer. We'll explore the features and capabilities of this innovative tool, including a demo of the product in action. We'll also discuss how CyberScope can be used for Wi-Fi site assessments and how it can be paired with Nmap for effective network security assessments. We’ll also keep you updated on key industry events like the upcoming TechCon Unplugged conference and the new Team Plan

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01:07:27

553 How to say "thanks" to your clients

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/08/10

Listen in as we converse with Lori Saitz, the CEO of Zen Rabbit, about the significance of appreciating clients and how it can positively impact our business relationships. We explore the law of reciprocity, and how sending a simple thank you to your clients can create an environment of loyalty and trust. Lori takes us through her journey of creating and scaling Zen Rabbit, a business centered around thanking clients through unique gifts like the Gratitude Cookie.Join us as we brainstorm creative

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00:42:11

552 NaviStack - Visualize Your Vendor Stack

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/08/09

Watch the video recording here: https://youtu.be/msg6U6GXzUYNaviStack is a game-changer for IT service providers and vendors. This robust platform streamlines your access to content, white-label materials, technical documentation, and sales collateral from all your vendors, all in one place. Plus, it offers a seamless way to communicate with your vendor ecosystem directly within the portal. NaviStack also facilitates communication with vendors directly within the portal, making it easier for IT

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00:36:42

551 ThreatLocker for the win?

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/08/03

In this episode, Uncle Marv discusses his choice between Threat Locker and CyberFox Elevate for privileged access management and auto elevation in his IT business. He provides insights into his decision-making process and explains why he ultimately chose Threat Locker due to its zero-trust approach, application whitelisting, and ring fencing capabilities.Key Takeaways:Uncle Marv shares his experience with renting a vehicle from SIXT and suggests sticking with reliable service providers even if the

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00:41:00

550 Shut Up and Listen!

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/07/27

In this episode of the IT Business Podcast, Marvin talks about the importance of customer service in running a successful IT business. He emphasizes the significance of active listening to understand customer needs and frustrations. Marvin shares his experiences and interactions with clients over the years, emphasizing the value of giving full attention, avoiding interruptions, and showing empathy to build strong client relationships.Key Takeaways:Prioritize active listening: Focus completely on the

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00:21:24

549 PitchIT Vendor Spotlight: Bizzity

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Ed Mana, the founder and CEO of Bizzity, a software-as-a-service platform aimed at helping managed service providers (MSPs) improve their sales and marketing processes. Bizzity focuses on making sales and marketing faster and easier for MSPs, helping them save time, boost revenue, and focus on growing their business. The platform offers features such as streamlined quoting processes, efficient integration with other tools, fast

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00:20:29

548 PitchIT Vendor Spotlight: HacWare

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee speaks with Juan Fernandez, the channel chief, and Tiffany Ricks, the founder of HacWare. HacWare is a startup competing in ConnectWise's PitchIT program, which aims to find vendors with emerging technologies that complement ConnectWise's ecosystem and support MSPs.HacWare provides a 100% automated phishing simulation and security awareness training platform to educate end-users on identifying and avoiding phishing attempts. Their platform

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00:19:13

547 PitchIT Vendor Spotlight: Datastream Insurance

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Larry Meador, the channel chief for DataStream Insurance. DataStream is a specialty cyber insurance-only broker with over 40 different carriers in their portfolio. They focus on partnering with MSPs and MSSPs to help their SMB clients get insured. The company uses AI and machine learning to analyze data, enabling them to offer better products and help MSPs get ahead of the insurance process. The discussion revolves around the

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00:46:35

546 Maximize Your Tech Return on Investment (ROI)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Nathaniel Morris, from EQ Digital, on maximizing technological value for businesses. They discuss how technology is an expensive investment, and many companies fail to get the most value out of it due to improper deployment, redundancies, and lack of understanding of its impact on the business. Nathaniel emphasizes that technical teams need to understand the business context and articulate how technology can enable better

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00:14:06

545 PitchIT Vendor Spotlight: vCIOToolbox

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission. They introduce Brian Doyle, co-founder and CEO of vCIOToolbox, a unified platform for VCIOs and VCsOs to engage with their customers, build roadmaps, and guide them towards using technology to improve their organizations. vCIOToolbox

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00:15:40

544 PitchIT Vendor Spotlight: Grok Stream

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in

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00:17:07

543 PitchIT Vendor Spotlight: Phalanx

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee and guest Sean Lardo discuss the ConnectWise 2023 Pitch It competition. PitchIT is a shark tank-like competition sponsored by ConnectWise, seeking emerging vendors in the IT space that complement ConnectWise's ecosystem and support the mission of managed service providers (MSPs). The guest for this episode is Ian Garrett from Phalanx, a lightweight data loss prevention and document mapping solution. Phalanx offers data protection by

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622 results

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