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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

01:00:01

446 Live with Erzsebet "Liz" Pifko

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/10/13

Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp- Save $500 with Discount Code "ITB2022"On this episode, Liz and I revisit the concept of trademarks and how important it is that you consider trademarking your business name to avoid a "cease and desist" letter that could cost thousands of dollars down the road.We also talked about her new website where you can get a starter set of legal documents, like an MSA, for a fraction of the

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00:39:28

445 What Does Your Contract Say?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/10/12

Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" that are floating around on the Internet and were "tweaked" to work with IT service providers. A Service Level Agreement (SLA) or Statement of Work (SOW) lacks a lot of the protections that come with a properly written MSA. So, what should you do? Hire a real technology lawyer for your contractsUse the correct languageBe specificHave requirements for

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01:05:13

444 Synology - Ask Me Anything

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/10/06

Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/=== Links for this showActive Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overviewCMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cmsSA3200D Dual Controller Appliance: https://www.synology.com/en-us/products/SA3200D- Buy it here: https://amzn.to/3BZaCY1Sign up for Synology C2: https://c2.synology.com/en-global/partnerSynology

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00:44:33

443 The Power of Referral Partners

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/10/05

Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/===== Links for things mentioned in this episodeChris Moroz, Your IT (https://yourit.com/)The Tech Tribe: https://thetechtribe.com/Paul Green, MSP Marketing: https://www.paulgreensmspmarketing.com/Blackpoint Cyber: https://blackpointcyber.com/Defendify: https://www.defendify.com/CyberGuard360: https://cg360.co/===== Other LinksSign up for Syncro with my referral link and earn $500:

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00:20:11

442 Is Synology MSP Friendly?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/10/03

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === This episodes takes a look at Active Insight, CMS (Central Management System) and the C2 Console. All of these provide portals for you to monitor and manage all of you deployed appliances.=== Links for this showActive Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overviewCMS (Central Management System):

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00:20:13

441 The Business Case for Synology... Continued

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/10/02

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === On this show, we discussed Synology's File Station to administer and manager shared folders and files. There is also encryption which is mandatory for a compliance environment.=== Also mentioned Synology Drive which can be your own private cloud. C2 is Synology's suite of cloud solutions for everything starting with backup and recover solutions. It also includes

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00:20:12

440 The Business Case for Synology

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/10/01

For me, the answer is emphatically YES that Synology is ready for business. The addition of Synology Directory Server has turned the typical NAS appliance into a domain controller to manager users, devices, groups, and more!Doug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments. Synology Website: https://www.synology.com/en-usMy favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJSynology 12 Bay Controller:

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00:56:52

439 Ask Me Anything - Syncro

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/29

Emily and Ian reviewed more of the recent changes with Syncro and mentioned some great things to come such as custom reporting. Some questions answered tonight:Why is your octopus named Eight?When can we expect an upgrade to the 1990s looking UI?When can we expect single sign on and IP whitelisting?Marvin, why aren't you switching to Syncro (paraphrased question from Paco Lebron to me)Syncro Priorities mentioned in tonight's show:

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00:53:38

438 Hurricane Party - Ian 2022

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/28

=== Items mentioned in tonight's showSynology 6 bay NAS DS1621xs+: https://amzn.to/3xWO3BSNEXPOW Portable Power Station: https://amzn.to/3DZDr9fMagnus Box Backup: https://magnusbox.com/Windy Weather App: https://www.windy.comMax Mayfield's Hurricane Tracker: https://www.local10.com/weather/2013/07/10/max-mayfields-hurricane-tracker-app/ === Show InformationWebsite:https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store:https://amzn.to/3EiyKoZBecome a monthly

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00:44:46

437 Learning Things With Syncro MSP

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/26

Emily and I discuss her first year with Syncro and some of the exciting news coming soon. Syncro has rebranded.We also talked about some of the recent new features like OS patching and the growing list of integrations. Emily's Core Value: Learning Things.Listen to why she calls me her number one stalker: Scrum Master. Seven Years and Nine Months.Do Something: https://tinyurl.com/2h8fcjarJoin the Movement: https://www.racialhealingallies.com/===== LinksUse my referral link and earn $100:

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00:57:58

436 How to Succeed with Systems Part 2

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/22

Khadirah and I met after her first appearance on the podcast to review productivity tips using Zapier. Instead, we ended up talking about a CRM platform that I could use to combine several items in my IT business and podcast . Khadirah also talked about the first steps any of us can take to get our head out of the weeds. Take one week and document (write down) everything that you do. Then figure out which things on the list fall within your "Zone of Genius" and which ones don't. High Level CRM:

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00:47:45

435 Cool Talk About Custom Software

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/16

Now celebrating 10 years in business, Ian is looking to grow and expand even more by designing and building highly functional, collaborative web apps for businesses that are not happy with their current software.Website: https://enlivenhq.com/===== Anyone headed to Dallas for the ASCII MSP Success Summit in October? Let me know so that we can meet up. If you're near Oklahoma City, let me know that too. You're not signed up? Sign up here... https://asciievents.com/===== Join us in Chicago for

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01:14:38

434 Techcon Unplugged - Road to Chicago

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/15

Guests: Diana Giles, Tom Bull, Jason and Rachel Miller ===== Synology: https://www.synology.com/en-usDrobo Data Storage: https://www.drobo.com/===== Diana Giles, Skyline IT Management: https://skylineitmgmt.com/Tom Bull, Two River Computer: https://www.tworivercomputer.com/Jason and Rachel Miller, Unbound Digital: https://www.unbounddigital.net/===== Join us in Chicago for Techcon Unplugged: September 16-18, 2022Tech Marketing Engine was last year's Swag Winner. Can they defend their title? Techcon

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00:09:16

433 Cramer Snuggs - Road to Chicago

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/13

Cramer owns and operates Cascade Technologies, an IT consulting firm and managed service provider in South Carolina. He is also on secret assignment at the most comprehensive cybersecurity risk management platform, SimSpace. Big takeaway... your stack should be always evolving.Acronis: https://www.acronis.com/en-us/Cascade Technologies: https://www.cascadetechusa.com/SimSpace: https://www.simspace.com/===== Join us in Chicago for Techcon Unplugged: September 16-18, 2022Tech Marketing Engine was last

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00:11:42

432 Send A Declination Notice, Not A Waiver

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/11

My good friend Brad helps me close out the ASCII Miami trip by reminding IT companies what they should doing, and most are not, when it comes to contracts. Bradley's presentation twice this year was decided into two parts. Both talked about where MSPs are at risk when it comes to their MSA Agreements. He covers many different areas such as declination letters vs waivers, ambiguous phrases, and why attorneys can argue the same clause both ways.Website: https://bradleygross.com/ASCII MSP Success

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01:01:57

431 Splashtop: Now for MSPs

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/08

Splashtop wants to be your #1 remote support solution. Manage all your computers from anywhere. Or provide on-demand quick remote support and cut your costs by up to 70%Earlier this year, Splashtop introduced Splashtop AR (Augmented Reality) that allows remote technicians to easily see and fix onsite technology issues faster. The new remote service that combines AR, audio and camera sharing.Sign up for a demo or 7-day trial: https://www.splashtop.com/msp===== Florida Man Dies After Hitting Pig:

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00:13:16

430 Are Sports More Interesting Than Tech?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/05

Whether you like sports or not, you should listen. Matt is a channel veteran and just recently joined Redstor. He's so new that I can't ask him anything technical. However, Redstor has been a top backup solution provider in the UK and is now making it way across the pond with purpose-built software for MSPs. Website: https://www.redstor.com/Channel Sports Guys Facebook Page: https://www.facebook.com/groups/516630232307524ASCII MSP Success Summits: https://asciievents.com/===== Join us in Chicago for

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00:13:16

429 Looking Ahead with Zorus

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/05

I was able to steal Ian away from the vendor booth and chat about about "net-new products" that we should be looking at with our clients. Zorus provides best-in-class cybersecurity products to MSP partners to help them grow their business and protect their clients.Website: https://zorustech.com/ASCII MSP Success Summits: https://asciievents.com/===== Join us in Chicago for Techcon Unplugged: September 16-18, 2022Tech Marketing Engine was last year's Swag Winner. Can they defend their title? Techcon

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00:19:44

428 Sometimes You Have To Let Go

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/05

Stan is the principal and founder of Fluid Designs, a full service IT services and support services firm. This year, Stan has spoken at every ASCII event giving some key takeaways on his journey to becoming a million dollar a year business. Set boundaries and make sure your agreements are in place.Fluid Designs: https://fluiddesigns.com/ASCII MSP Success Summits: https://asciievents.com/===== Join us in Chicago for Techcon Unplugged: September 16-18, 2022Tech Marketing Engine was last year's Swag

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00:33:19

427 Splashtop: Not Your Parent's Remote Support Software

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/09/03

Splashtop now has two programs where you can provide remote support as an MSP or a Help Desk Service with attended on-demand remote support. If you have any of the RMM tools mentioned below, Splashtop is integrated!DattoNaveriskAteraNinjaIvantiWebsite: https://www.splashtop.com/Business News Daily listed Splashtop as one of the Best Remote PC Access Software for 2022: https://tinyurl.com/2xdd4ffsAny thoughts on Top Gun Maverick? ===== I received a laptop to review from Refurb Connection. I hope to

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