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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:40:49

New Year, New MSP 2026

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/01/08

If you run an MSP and are already exhausted in week one of 2026, this episode will feel uncomfortably familiar—and very useful. Marv turns a week of ISP upgrades, hospital time, and junior-tech misadventures into a concrete set of New Year resolutions you can actually implement.=== Why ListenHear real-world stories: ISP upgrades over Christmas, SD-WAN cutovers, and co-managed headaches.Learn why underpricing attracts bargain hunters and destroys margins—and how to fix it.Get a simple framework for

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00:27:58

MSP Radio Acquires Small Biz Thoughts

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/01/07

If you rely on Small Biz Thoughts, IT Service Provider University, or The Business of Tech, this conversation is your roadmap to what’s changing and what’s not. Hear directly from Dave Sobel and Karl Palachuk about the acquisition, the five‑year plan, and how this new ecosystem can help you build a stronger MSP in 2026.=== Why listenUnderstand why MSP Radio acquired Small Biz Thoughts and IT Service Provider University.Hear Karl explain why he sold, what “stewardship” means, and why he’s not going

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00:12:17

Top 10 MSP “Excitements” for 2026 (EP 952)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/12/29

Uncle Marv shares a sarcastic Top 10 list of what MSPs are “excited” about in 2026, including AI that fixes everything, clients who finally get cybersecurity, and the 37th AI‑powered RMM. He digs into stack sprawl, compliance frameworks, cyber insurance requirements, and the myth of 100% client compliance while encouraging MSPs to focus on outcomes like better security, more uptime, and real business continuity.Top 10 Things MSPs Are Totally Excited About in 2026AI That Fixes Everything — Except

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01:31:34

2025 Holiday Party & ITB Podcast Awards (EP 951)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/12/18

Close out the year with a candid MSP roundtable featuring LionGuard’s Brook Lee, ABC Solutions’ Rayanne Buchianico, Bvoip’s George Bardissi, Domotz’s Destiny Bertucci, MSP CFO’s Larry Cobrin, and more. They cover Goldman Sachs 10,000 Small Businesses, PitchIT, AI-driven service delivery, conference strategy, and the business intelligence MSPs need to boost margins. Along the way, the ITB Podcast Awards crown best episode, best swag, and best guest while Uncle Marv reflects on 10 years of podcasting,

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01:07:19

Techies, Trekkies & Star Trek Fandom (EP 950)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/12/17

If you’re an MSP owner, marketer, or tech pro who also loves Star Trek, this conversation is for you. Learn how to apply Starfleet‑style clarity, storytelling, and optimism to your business, get a peek behind the curtain of Trek productions and cruises, and discover new podcasts and documentaries to deepen your fandom.This is the crossover episode every techie Trekkie has wanted: an honest, funny, and insightful look at how Star Trek directly shapes marketing, MSP leadership, and community building

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00:55:10

Top 10 MSP Billing Blunders (EP 949)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/12/11

Uncle Marv unveils his “Top 10 MSP Billing Blunders” drawn from years of running an IT services company, talking with peers, and swapping stories in the MSP community. Learn how treating billing as a scheduled, recurring task prevents missed invoices.See why vague “services rendered” invoices confuse clients and delay payment.Implement “no work without a ticket” so every action is documented and billable.Use PSA, RMM, and tools like Domotz and Action1 as your time and device source of truth.Tighten

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00:46:05

Building an All‑In Microsoft Security Stack (EP 948)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/12/10

For MSPs trying to go “Microsoft‑first” without blowing up their business, Ben Wilcox lays out the playbook ProArch uses every day. Hear how a 500‑person firm standardizes on Microsoft 365, Azure, Defender XDR, and automation while still leaving room for partners and third‑party tools where they actually add value.Why ListenSee why ProArch standardized on Microsoft security (Defender XDR, Intune, Purview) instead of juggling multiple point products.Understand the journey from on‑prem servers and

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01:00:42

From Checklists to True Compliance-as-a-Service (EP 947)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/12/04

MSPs are being dragged into compliance whether they’re ready or not, and this episode gives you a practical roadmap from people who’ve already done it. Tim and Shanna break down how to launch compliance-as-a-service, reduce your legal exposure, and finally get paid for work you’re already doing for free.Why Listen:Learn how Compliance Scorecard evolved from a simple checklist into a multi-module GRC platform built by an MSP for MSPs.Hear real stories about CMMC, HIPAA, New York DFS, SOC 2 and cyber

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00:26:36

Cameron Brister: Democratizing Technology for SMBs (...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/12/03

This NSITSP Member Spotlight dives into Cameron’s journey through higher education IT, a Fortune 500 manufacturing role, church AV/IT, and ultimately going all-in on his MSP in 2020. The conversation explores building recurring revenue from legacy software automation, setting financial and personal boundaries for leaving corporate, and elevating MSP professionalism so clients see you as a trusted strategic partner—not just the person who fixes printers.Why listen:Learn how Cameron turned a

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01:02:52

Black Friday 2025: Tech, Coffee, and Cables (EP 945)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/26

Looking for real-world tech, home, and office upgrades for Black Friday? Marv and Dawn spotlight Roborock robot mops, Plaud AI transcription, Keds conference shoes, active noise-canceling headphones, desk and chair splurges, and smart Christmas lights that daisy-chain cleanly. They wrap it all in an MSP-friendly conversation about IT Nation, podcasting gear, and how AI is quietly improving everyday workflows.Products Mentioned: Roborock Qrevo Edge S5A Robot Vacuum and Mop:

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00:57:20

Impossible Goals That Transform MSPs (EP 944)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/20

Curious why most MSPs get stuck in the “success prison” and how some break through to massive growth? This episode explores tangible strategies for setting and reaching impossible goals, plus expert tips for standing out in tech.Takeaways: Understand the difference between standards and best practices—and why best practices alone will commoditize your MSPLearn to set and commit to impossible goals for business growthDiscover Keith Ellis’ “magic questions” method to spark breakthroughsPractical ways

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00:29:27

Compass One: Blackpoint’s North Star for MSPs (EP 943)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/20

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/In this lively episode from IT Nation Orlando, Uncle Marv is joined by Mike Estep, Chief Client Officer at Blackpoint Cyber, who discusses the evolution of MSP security products, including EDR Essentials and Compass One. The conversation centers on providing comprehensive solutions that unify endpoint security, compliance,

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00:27:18

Rob Rae Unpacks Managed Intelligence (EP 942)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/19

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Rob Rae breaks down the next era for IT businesses—Managed Intelligence Providers. Learn about real-world AI adoption, Pax8’s industry playbooks, and how events shape the MSP future. Rob uncovers the secrets behind Pax8’s AI Store, best practices for community-building, and strategies for MSPs to embrace AI-driven business

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00:24:45

Mastering MSP Cybersecurity with OpenText (EP 941)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/19

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/If you’re an MSP aiming to modernize your cybersecurity stack and stay ahead of technology shifts, this episode is your key resource. Mike and Jason share candid insights on automation, AI, and how to future-proof your business with OpenText’s evolving platform.Why Listen:Deep dive into OpenText’s all-in-one EDR/SOAR/SIM

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00:21:32

Adam Slutskin Talks MSP Success at IT Nation (EP 940)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/18

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Join Uncle Marv at IT Nation as he sits down with Adam Slutskin—co-founder, President, and CRO of CyberFOX—for a candid conversation about what it takes to succeed as an MSP, both as a provider and a vendor. Adam shares the inside story of how CyberFOX went from new kid on the block to a global channel force, and why fair pricing,

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00:28:47

The Power of GTIA Membership with Dan & MJ (EP 939)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/18

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Join Uncle Marv as he sits down with GTIA’s Dan Wensley and MJ Shoer for a candid discussion about elevating the IT industry. The guests share their experience transitioning from MSP and vendor roles to leading a nonprofit dedicated to empowering IT service providers. Highlights include the story behind GTIA’s independence from

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00:32:09

CompTIA to GTIA: Industry Insights with Carolyn April...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/17

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Dive deep into the channel’s evolution with industry veteran Carolyn April of GTIA. Uncle Marv and Carolyn discuss the organization’s new nonprofit focus, major reports like the State of the Channel, and pressing issues like AI readiness and MSP accountability. Carolyn opens up about her transition to leading GTIA’s research, shares

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00:30:27

Revenue Rescues with Megan Killion (EP 937)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/17

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Uncle Marv welcomes revenue consultant Megan Killion, previously an agency owner, who shares behind-the-scenes lessons on MSP sales, client targeting, and the realities of lead generation in today’s noisy market. Listeners discover the value of proper niche focus, ethical AI data sourcing, and the importance of authentic community

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00:43:09

Ditching Best Practices with Keith Ellis (EP 936)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/14

Keith Ellis joins the show to challenge MSPs everywhere: Are you stuck in survival mode, repeating average practices, or ready for exponential growth? Through personal stories, battle-tested business wisdom, and examples from Microsoft, LinkedIn, and industry disruptors, this episode reveals how commitment, habits and bold thinking transform both mindset and profit. Resources and book recommendations include MagicQuestions.com and The Magic Lamp. Don’t miss the upcoming live show for audience Q&A

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00:22:48

AI as a Service: Synthreo’s MSP Playbook (EP 935)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/11/14

Uncle Marv sits down with Callan Sapien of Synthreo to unpack how Synthreo evolved from early ML automation to an MSP-ready AI platform launched in the summer after an acquisition. They discuss the realities of the AI agent and copilot market, the need to focus on observable client problems, and the tension between high-margin opportunities and the security and governance required to deploy AI responsibly. Main topics include no-code/low-code architecture, MSP service delivery, AI as a service, risk

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