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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:55:10

Stop Losing Money On Clients (EP 998)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/23

I sat down with Larry Cobrin, founder and CEO of MSPCFO, to unpack how MSPs can turn messy PSA data into a clear picture of which clients are actually profitable and which ones are quietly draining the business. Larry broke down the idea of treating clients like a portfolio, normalizing profitability with contribution per hour, and using that lens to decide whether to improve, protect, or let go of certain accounts.We also talked about how this ties directly into EBITDA and exit planning,

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00:41:51

20 Questions For Selling An MSP (EP997)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/22

Too many of us spend decades building our MSP, missing vacations and pulling all-nighters, only to “decide” to sell when a random LOI hits the inbox. Amy Babinchak has spent years helping owners sell their MSPs through Sell My MSP, and she joins me to walk through the real-world questions, red flags, and blind spots that determine whether you shut it down or cash it out. We talk about planning three to five years ahead, getting your financials and contracts clean, modernizing your stack, and why

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00:48:22

Hidden Costs of Changing Your Stack (EP 996)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/22

I’ve been talking for years about having a stack that works and not jumping every time a shiny new tool comes along, but I’ve never really unpacked how I got there. In this conversation, Tom Wyant from Wyant Technologies joins me to walk through the real‑world impact of switching RMMs, PSAs, documentation tools, security platforms, and even client portals and payment systems. We dig into migrations that looked good on paper but turned into months of cleanup, retraining clients on new portals and

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00:15:33

Head Nerds On AI Strategy (EP 995)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/20

This conversation with Ben Lee and Marc‑Andre from the N-Able Head Nerds team gets right into the questions MSPs are really asking at Empower 2026: how to approach AI strategically, what the new AI management tab actually does, and how to wrap governance and compliance around all of it. We also get into the evolution of automation inside the MSP space, why it’s shifted from “hours of scripting” to more of a teaching and idea-generation role, and how the Head Nerds are helping partners turn those

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00:29:26

OpenText's Secure Cloud For MSPs (EP 994)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/20

DePalma's been at it a year since jumping from Datto and Kaseya to OpenText's massive operation—25,000 employees, billions in revenue, but they give his team real autonomy to hit numbers without micromanaging. They've streamlined everything into one Secure Cloud portal, fixed Microsoft 365 pains with better UX and 98.7% in-house support, and launched partnerships that enable MSPs, not compete—like Hats AI for managing client LLMs securely. No more competing product silos from the Zix/AppRiver days;

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00:25:56

SIEM And MDR For MSPs (EP 993)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/20

Robert Johnston’s journey goes from Marine Corps cyber operations to running incident response at CrowdStrike, to founding Adlumin and ultimately landing inside N-able as Chief Innovation Officer. We unpack why SIEM and MDR used to be “Fortune 500 only” tech, and how Adlumin intentionally built a cost-efficient, easy-to-use, channel-first platform that MSPs could actually deploy for community banks, credit unions, healthcare, and other compliance-heavy clients.We also talk through the reality for

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00:30:12

Stop Selling Tools, Sell Outcomes (EP 992)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/17

I sat down with Lewis and Steph from the N‑able Head Nerds crew to unpack what’s really changing in the MSP game: your clients don’t want another tool, they want outcomes and business resilience. We get into the shift from “cybersecurity” as a tired buzzword to a more powerful story around keeping doors open, maintaining revenue, and helping business owners survive their worst day without getting lost in the weeds of MDR, UEM, or whatever the latest acronym is. We also talk through CMMC, governance,

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00:17:54

Frank Colletti on N‑Able Growth (EP 991)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/17

Frank and I sit down at Empower 2026 to unpack where N‑Able is investing, how AI and UEM are reshaping endpoint management, and what that actually means for MSP service catalogs, pricing, and security offerings. We get into the control-plane vision for UEM, the action layer for security, and how N‑Able is using Enzo and its head nerds to turn field lessons into repeatable playbooks and automation MSSPs can actually execute. We also talk about the human side of the channel: why Frank is still fired

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01:04:40

Identity First Security For MSPs (EP 990)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/16

Mike Wise runs Clockwork Networks as a one-man MSP, and he’s doing it intentionally. This wasn’t about staying small because he had to—it’s about building a business around efficiency, standardization, and control. We talked through how he niched into tax professionals and compliance-heavy clients, and how that decision simplified everything from tooling to service delivery. We also got into security, specifically identity-first approaches and passkeys. Mike shared how leaning into Microsoft Entra

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00:46:30

When Your Service Manager Leaves (989)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/14

We dig into how their MSP quietly turned into a “ticket factory” where work piled up, documentation was thin, and a 20‑year employee held way too much tribal knowledge. From there, Dawn and Dave break down the specific steps they took to fix it: rebuilding processes, enforcing documentation standards, killing weak level one roles, focusing on root cause analysis, and putting real accountability around metrics like reopen rates and first‑time resolution. By the end, you’ll hear a practical roadmap

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00:56:46

Stop Selling Security Backwards (EP 988)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/13

In this conversation with Tim Coach from Cynomi, I pull back the curtain on what it really takes for MSPs to offer vCISO, cybersecurity, and compliance services that actually make money instead of creating headaches. We talk about how to move beyond buzzwords, use the right tools, and turn security conversations into long-term, high-value relationships with your clients.Why listen Learn how Cynomi helps MSPs deliver repeatable vCISO and cyber risk services without hiring a full-time CISO. Hear

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00:32:38

What MSPs Miss on Every Network (EP 987)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/10

This episode is all about the gap between what we say we're delivering and what's really happening on our clients' networks. I brought in Frank Raimondi of IGI Cybersecurity to make the case for a proactive, left-of-boom approach to cybersecurity — treating network health the way a doctor treats a patient: ongoing monitoring, honest conversations, and a real duty of care. Whether you're dealing with noisy alerts, nervous about what a scan might turn up, or trying to figure out where AI fits into

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01:11:19

Building a Smarter MSP with Rick Harber (986)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/09

If you’re buried in tickets, tools, and “urgent” alerts, this conversation with Rick Harber will feel like a lifeline. We unpack how he’s using automation, AI, and Liongard to triage tickets in six seconds, protect margins, and manage by exception instead of chaos.Learn how Rick’s team cut ticket triage from 10 minutes to about six seconds using automation and AI in ConnectWise. Get practical examples of “managing by exception” with dashboards and SLAs so you focus on the 5% of work that’s truly

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00:43:52

Turning Compliance into MSP Revenue (EP 985)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/02

If you’ve ever stared at NIST, CIS, or SOC 2 requirements and thought, “Where do I even start?”, this episode is for you. Jared Casner from Blacksmith InfoSec joins me to break compliance out of the checkbox trap and show MSPs how to turn security frameworks into real, billable services your clients will actually value. We cover practical steps, real stories, and a simple way to talk about compliance without scaring or confusing your customers.Chapters 00:00 Welcome, conference recap, and setup

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00:52:32

Building a Security‑First MSP With Jerem (EP 984)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/04/02

If you’ve ever felt stuck between vendor noise, compliance pressure, and clients who only see you as “the computer guy,” this conversation is for you. Jerem and I dig into culture, cybersecurity, AI, and backup design—plus the uncomfortable stuff like staff training and saying no to shiny tools—so you can run a calmer, more profitable MSP. Chapters 00:00 Intro – Live show setup and community update for Jason 04:46 Sponsor Segment – ThreatLocker, NetAlly, OneStream, TruGrid 07:56 Guest Intro –

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00:47:32

Selling MSP Services Without “Selling” (983)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/03/27

Most MSPs say they’re “relationship‑driven,” but Laura Jeter has turned that into a repeatable sales engine inside a large national managed services organization. In our conversation, she shares real‑world stories from enterprise deals, lessons from working with global vendors, and the exact research‑first habits she expects from her sales team before they ever book a meeting. If you’re tired of being seen as a cost center instead of a strategic IT partner, you’ll want to steal a few pages from her

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00:52:55

Zero Trust, Conferences, and Swag (982)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/03/26

If you’ve ever had a client’s “other vendor” show up, hit a wall with your security tools, and then blame IT, this episode is for you. I share fresh stories from the field on using ThreatLocker to enforce guardrails, manage AI agents and VPN tools like Tailscale, and keep control of your 365 tenant and endpoints while still letting clients get work done. Then we shift into my recap of Channel Pro Defend and ThreatLocker’s Zero Trust World, talk cyber insurance requirements, hardened RMM and identity

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00:16:34

Delaware Just Raised Your Cyber Risk (981)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/03/25

This one’s a game changer. A single court ruling just made it easier for customers and insurers to come after MSPs after a breach—and harder for you to get out of it. If you haven’t looked at your contracts and security stack lately, now’s the time.=== Why Listen Breakdown of the Delaware Supreme Court decision and why it matters How one breach can turn into multi-client litigation Why cyber insurance carriers (like Travelers) are coming after MSPs The shift from “best practices” to legal

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00:18:26

NetAlly LinkRunner 1500: First Look & Live Test (980)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/03/24

Mentioned on the Show Watch the video: https://youtu.be/s-hhBzRHSkc?si=Ij4_KKG2Lof4AE0D Order from Amazon: https://amzn.to/3PCiUzp LinkRunner 1500/3000: https://linkly.link/2eOfT Why listen In this episode, I crack open NetAlly’s brand‑new LinkRunner AT1500 and walk through a live, real‑world test of this entry‑level copper network link and cable tester. We look at one‑tap cable tests, PoE validation up to 90W, switch and VLAN discovery, and how it ties into Link‑Live to document your work for

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00:51:03

How MSP-as-a-Service Changes Your Game (979)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2026/03/19

If you’ve ever stared at your PSA at 10 p.m. wondering how you’re supposed to grow your MSP and still handle every ticket, this episode is for you. Juan Fernandez breaks down his new MSP as a Service model and shows how boutique and growing MSPs can instantly bolt on a white-labeled, US-based service delivery engine without giving up control of their clients.Why listen Learn what “elastic service provider” really means and how Juan’s team plugs into your existing stack, contracts, and service

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