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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:41:47

411 Estimate vs Job Quote vs Statement of Work

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/07/14

In some cases, it means a great deal how you word your proposal to a client. Calling your proposal an estimate, job quote or statement of work (SOW) can mean different things to the client, and to the law. As estimate is a "guestimate" or an approximation. Estimates are flexible and in most cases, negotiable.A quote provides your client with an exact price for the job or project. Quotes are exact, and in some cases, more legally binding than an estimate.A Statement of Work seeks to define

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00:58:57

410 Customer Red Flags... And I'm Not An Attorney

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/07/07

I recently gave a client their second strike. One more and we are done. Here's a short list of my customer red flags: The client is rude and abusiveThe client doesn't support your worth: always tries to talk me down on price or doesn't have time to meet with me regarding big decisions. If they don't have time for me, I don't have time for them.The client slow pays.The percentages are off. A client that pays 10% of my revenue but demands more than 50% of my time. It's time to goLaw Office of Bradley

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01:03:20

409 Don't Check Or Test Your Backups

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/06/30

In response to the show title being terrible advice. Here is some real things to put on your backup checklist. Get Email Notifications: Whether you get them or your clients get them, you should choose to get documentation where a backup is successful or fails. Check the Email: If you get the emails, someone should read them. Or at the very least, make Sure it doesn't go to the spam folder. Test the backups: Just because you can see the file doesn't mean you can recover the file.Don't ignore

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00:56:08

408 Everything As a Service

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/06/29

When Jay McBain speaks, people listen! As Chief Analyst at Canalys, Jay continues his legendary thought leadership at the world's leading analyst firm with a true focus on channels, partnerships, alliances and ecosystems.We only touched on a few of his predictions:76% of CEOs think current business model will be unrecognizableThe world shifts to subscription and consumption modelsDistributor disruption continues72% of US tech workers are considering quittingListen to the full list of Jay's Channel

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00:43:53

407 I bought a Mac

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/06/23

If you ever have connection issues with a device, use Domotz to check for any packet loss and see the historical ping range. It helped me pinpoint a cable issue that we that was a firewall issue. Whew!Get a Domotz box from Amazon. I installed Uplevel's Secure Remote Gateway at my house over the weekend. It was much easier than I thought it would be and should be a pretty good option in you have client's with remote workers that need a good connection from their home. My next goal is to reconnect

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00:44:37

406 Synology RT2600ac Router Review (Sort of)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/06/16

Other reviews have claimed that the RT2600 is one of the fastest Wi-Fi routers on the market. My quick review puts the Synology router up against two access points: the Ruckus R710 and an Engenius EWS377APv3. It's not very scientific, but it works for me to quickly access how a wireless access point works here in south Florida.=== Links for items mentioned in this showSynology RT2600ac 4x4 Gigabit Wi-Fi RouterTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.Sign up

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00:56:49

405 Phishing Training & Simulation For Your MSP Clients

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/06/02

As managed service providers (MSPs), we know what phishing is. We know that we should be helping our clients get the proper training to prevent a successful phishing attack. Phin Security helps us get past the challenge of training and make training easier and more pleasant for our clients.=== Links for items mentioned in this showPhin Security Website: Channel Only Security Awareness & Phishing SimulationContact Connor: Email, Twitter, LinkedInFlorida Man killed in possible alligator attack while

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01:03:39

404 Florida Men Unite! with John Dubinsky

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/05/26

Ever wonder how Amazon determines when you get your packages? Do you want to get Amazon bucks added to your account simply by changing the days of your delivery? John shares his behind the scenes tips as an Amazon delivery driver. Oh... and make sure the numbers on your house are legible!=== Links for items mentioned in this showAmazon Rewards Chase Visa Card: Endorsed by Paco Lebronsmile.amazon.com: Amazon will donate to your favorite charity with purchases done using this link.Techcon Unplugged:

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01:05:58

403 Network Discovery Tips with Domotz and EtherScope...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/05/19

This episode expands on what I mentioned last episode where I helped a fellow MSP with a network discovery audit. I used both the NetAlly EtherScope nXG and a Domotz box to scan the network. We do a deep dive into my audit and what I provided my client afterwards. For prospects, you can assure them that you won't need a password to "see" their network.With the EtherScope you can do all this in just a few minutes: Scan up to 1024 IP AddressesDetermine Device TypesSee both wired and wireless

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00:36:15

402: A Positive Florida Man Story

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/05/12

How do you bill a client when they ask you to be available all day, but then you only are onsite with them for a few hours?I explain how I used the Netally Etherscope nXG to help another MSP with a network discovery audit.Please give me your advice for running a virtual server and file server on the same Synology NAS. I also want to mix solid state and NAS drives for each storage pool. Please let me know what you've done. Let me know by using the Message App on the website or using the Contact Us

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00:49:44

401: Recycling for MSPs and IT professionals

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/05/05

If you don't have a local recycler, give MSP Disposal a try. They offer pickup just about anywhere in the lower 48 states and make it easy with the new FedEx Freight Box Program. Just like a moving pod, you get a box delivered to you, pack it then arrange for pickup at your leisure. For reference, MSP Disposal works with Kaseya, Broadcam and hundreds of MSPs. They also supply "rage rooms" with inventory. What is a smash room you ask? In simple terms, it's a place where you can go and break

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01:02:58

400: Side Hustle Entrepreneurship - Akarsh Vinod

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/04/29

Akarsh shares his journey that was inspired in 2017 and has finally resulted in his speakers being produced and ready for shipment this year. A major difference in bringing a consumer hardware item to market is the amount of work that goes into creating the concept, coming up with a prototype, and approaching the big boy manufacturers to help produce it. Some of Akarsh's tips to getting started include: Learning to de-riskYou don't have to commit all-in to scaleLearn the language and know the

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00:46:17

399: Uncle Marv Live, April 2022

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/04/28

We start with the joy of a client visit where we brought in a cable tech to help cleanup a server closet and move about 30 cables from one side of the room to another. Ugh!The show received email from Tom and Diana asking about Synology. Tom wanted to know if Synology could be monitored through N-Able RMM and Diana wanted to hear about Synology features to replace an on-premise server.Looks like I got spammed by Podstatus, a website that monitors reviews and rankings of podcasts. The next podcast

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00:59:14

398: Know Where You're Going

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/04/21

Uncle Marv's IT Business Podcast - Presented by NetAlly=== Mentioned in this showPitchIT: Join the PitchIT Accelerator Program to share your innovation that solves a need in cyber security, finance, or another practice area. Modes Theory Assessment: The Mode Mindset combines how you define success, manage your service delivery offerings, lead your teams, build systems and develop partnerships.Techutainment: a word I made up to describe the podcast experience. Synology: Yes, I am using them. There

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00:56:22

397: Nerds Talk Nerdio

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/04/14

Uncle Marv's IT Business Podcast - Presented by NetAlly=== Mentioned in this showNerdio: Ron is currently moving two clients to AWS using Nerdio. Synology: We talked about using Synology boxes as file servers and backup appliances. Snapshot Replication and Hyber Backup have been our applications of choice. I brought up using the Synology Directory Server package to setup domain services for a client. Techcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs

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01:03:31

396: Datto, Kaseya and the Million Dollar MSP

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/04/13

Uncle Marv's IT Business Podcast - Presented by NetAllyIn this podcast, Stan shares some of his tips and philosophies to reaching his goals.Sell product to get service; service makes the most moneyBill based on value, not hours.Invest in processes and standardization to work smarter, not harder.It takes the same amount of energy to go after big clients as it does to go after smaller clients. Go after the big ones.=== Mentioned in this showKaseya to acquire Datto for $6.2 billionASCII '22 MSP Success

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00:59:31

395: I Can't Ping the Copier... Please Advise

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/04/07

=== Mentioned in this showTechcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.NetGuard Plus - Cyber Liability: Find the different application and renewal forms The majority of this episode focused on the NetGuard Plus Application that businesses are now getting when they apply for or try to renew their cyber insurance. Intermedia: Our preferred VoIP provider, a full cloud communications provider.=== Other links for this episodeLaw Offices

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00:44:45

394: Uncle Marv Live - March 2022

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/03/31

=== Notes from the showTechcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.NetGuard Plus - Cyber Liability: The majority of this episode focused on the NetGuard Plus Application that businesses are now getting when they apply for or try to renew their cyber insurance. The form I referenced is available here... it's the first one in the list.PortableApps.com Platform: It looks like I'm behind on my version of this software. I started using

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01:03:30

393: Vendors... Gotta Love 'Em

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/03/24

=== Notes from the showIT Glue: IT documentation N-Able: My RMM program. Other products include EDR, DNS Filtering, Passportal and more. Solutions Granted: I use them for firewall monitoring. They also offer SOC as a service and other services. === Other links for this episodeWizTree: The fastest disk space analyzer that I have found. Faster than TreeSize! === Show InformationWebsite:https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store:https://amzn.to/3EiyKoZBecome a monthly

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00:52:40

392: I quit... now what?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2022/03/10

=== Notes from the showCan you run a business? Know your numbersChoose your "hard"** After the podcast, Dawn mentioned that she should have mentioned Western Governors University. WGU is an online university that focuses on competency-based education that allows you to work at your own pace. You are measured on skills and learning, not time in a classroom.Dawn Sizer is the C.E.O. at 3rd Element Consulting, a WBENC Certified, Woman Owned Managed IT Service Provider=== Links for this episodeSimple

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