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PODCAST

The Dentalpreneur Podcast w/ Dr. Mark Costes

Dental Consulting

The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let"s face it. Dentistry can be a frustrating and isolating profession... but you don"t have to be an island anymore. It"s possible to become more profitable, less stressed and more fulfilled in your career and it"s our mission is to help you get there. For a whole host of free

business entrepreneurship

All Episodes

38:48

1917: Bread, Butter & Profits

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/02/12

On today's episode, we welcome back Dr. Aaron Nicholas, a recurring guest and a pioneer in dental mission trips. Dr. Nicholas shares insights from his extensive experience in dental missions, highlighting the transformative impact these trips have had on dental care in developing countries. From his early trips in 1986, predominantly focused on extractions, to the evolution of dental missions embracing a broader range of services including restorative work and dentures, Nicholas illustrates the

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51:43

1916: Revolutionizing Dental Practice Management

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/02/09

On today’s episode, we welcome Robert Kim, a seasoned entrepreneur with over two decades of experience in the startup and technology sector. Today, we discuss Rob's impressive career trajectory, including his pivotal role in founding Zuub and his contributions to Bridge, which saw a lucrative acquisition by Cardlytics. Rob shares his journey from a molecular biology major at UCLA to becoming a tech startup luminary, emphasizing the transition from scientific research to product management and

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20:35

1915: Weaving Threads of Work & Joy Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/02/08

On today’s episode, we have the second part of Dr. Umang Patel's discussion, recorded at the Elite Practice Mastermind event for the Dental Success Institute (DSI) in Scottsdale, AZ, where he delves into the 'ascendant phase' of dental practice growth. Umang shares his expertise on the crucial steps for refining a practice strategically for enduring success. He uncovers the essence of achieving one's full potential in dentistry and the balance of professional dedication with personal life by

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17:38

1914: Weaving Threads of Work & Joy Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/02/07

On today's episode, we delve into a mastermind event for Dental Success Institute held in Scottsdale, AZ. Our guest, Dr. Umang Patel, shares his insightful talk titled "Weaving Threads of Work & Joy," which dives into the art of balancing professional growth with personal fulfillment in dental practice. He reflects on the initial clinical stage where building patient trust and expertise may demand personal sacrifices. Then, Umang shifts the conversation to the entrepreneurial phase, highlighting the

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41:31

1913: Decoding Tax Strategies

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/02/06

On today's episode, Dr. Mark Costes hosts Nathan Castiel, founder of Steed, a tax firm helping entrepreneurs navigate tax management and financial optimization. They discuss the complexities of tax strategies for business owners, including the impact of audits, the importance of keeping detailed records, and various tax-saving strategies. Nathan shares insights from his entrepreneurial journey and how Steed's platform and service aim to provide accessible financial expertise. For more detailed tax

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43:14

1912: Black Belt Marketing Strategy

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/02/05

On today's episode, Ryan Gross, CEO of CMOShare, shares his "Black Belt Marketing Strategy" for dental practices from the recent Dental Success Institute (DSI) mastermind in Scottsdale, AZ, focusing on the analytical prowess that distinguishes top-performing practices with low overhead. He delves into the key strategies these 'black belts' use to increase their active patient base and emphasizes the importance of monitoring call conversions to refine online marketing. Lastly, Ryan offers valuable

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27:21

1911: Creating a Thriving Dental Business

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/02/02

On today’s episode, Dr. Mark Costes focuses on tackling what he refers to as the "four horsemen" - the major challenges faced in the world of dentistry. He delves into understanding negativity bias and hedonic adaptation, and how these affect our information processing. Emphasizing the importance of personal well-being, he talks about integrating a daily gratitude and journaling routine, alongside the concept of time journaling for dentists. Mark also explores the distinction between high and

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57:25

1910: Dental Supply Ordering & Fee Analysis Manual

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/02/01

On today's episode, we're joined by Dr. Addison Killeen, an author and practitioner in the dental world. Dr. Killeen shares insights from his eighth book, focusing on dental supply and fee analysis. We delve into the importance of managing variable expenses in a dental practice, particularly dental supplies and lab fees, and how these can be controlled to enhance profitability. Dr. Killeen discusses tactics for setting budgets, ordering strategies, and choosing the right suppliers. He also touches

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30:52

1909: Maximum Valuations Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/31

On today’s episode, continuing their insightful discussion in Part 2, Mark and Dr. Deren Flesher delve deeper into the business aspects of dental practices. They explore the process of preparing a practice for acquisition by DSOs and how to achieve maximum valuation in such models. The conversation extends to understanding the various types of DSO purchase structures, including joint ventures and hold co-situations. Dr. Flesher shares his extensive knowledge on recapitalization events and their

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28:04

1908: Maximum Valuations Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/30

On today’s episode, this is the first part of this two-part series. Mark is joined by Dr. Deren Flesher, a new DSI black belt coach. The episode dives into the expertise of Dr. Flesher, who hails from Oklahoma City, Oklahoma. They focus on preparing businesses, including dental practices, for sale and maximizing their valuation. Topics covered include the intricacies of working with Dental Support Organizations (DSOs), strategies for increasing the value of a practice, and insights into the

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20:42

1907: Harnessing Collective Wisdom

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/29

On today’s episode, Dr. Mark Costes (Dental Success Summit 2022) shares insights from the Dental Success Summit's Highlight Vault. The episode, titled "Harnessing Collective Wisdom," delves into the DSI Belt classification, a successful categorization strategy for dental practice growth. Mark discusses key factors in advanced operational flow, designing infrastructure for rapid growth, and the importance of measuring practice areas for continuous improvement. This episode is part of a series

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24:13

1906: Hierarchy of Competence

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/26

On today’s episode, Dr. Mark Costes (Dental Success Summit 2022) shares a clip from the Dental Success Summit Highlight Reel Archives, focusing on "The Hierarchy of Competence." The segment, from a keynote in San Antonio, explores the Dunning-Kruger effect and the four stages of learning. Dr. Costes discusses the transition from unconscious incompetence to effortless mastery, delving into frameworks for personal and professional growth, including the Four Futures framework and the Elite Practice

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40:23

1905: Should You Outsource Your Front Desk?

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/25

On today's episode, Dr. Mark Costes delves into the world of outsourced healthcare services with guest Garrett Robins, Senior Account Executive at Strike Healthcare. Garrett shares his journey from mass communication studies to leading teams in digital marketing and customer satisfaction. The focus is on the transformative role of outsourcing in dental practices, particularly in the realms of call answering and marketing integration. This insightful discussion reveals how services like

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37:02

1904: Hiring Without Experience Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/24

On today’s episode, we have the 2nd part of the DSN webinar, continuing the discussion on "hiring without experience," focusing on effective strategies for onboarding and training new staff in dental practices. The episode delves into reactivation techniques, maintaining a productive schedule, setting clear expectations for new scheduling coordinators, and mastering patient interaction skills. Additionally, the importance of role-playing, understanding workplace vocabulary, attire dos and don'ts,

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38:16

1903: Hiring Without Experience Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/23

On today's episode of the Dentalpreneur podcast, part of the DSN webinar series, features a valuable webinar turned podcast titled "Hiring Without Experience." Key speakers include DSI coach Dr. Summer Kassmel, Operations Manager Debbie Dodson, and Scheduling Coordinator and Trainer Delsey. They discuss onboarding a scheduling coordinator without experience, setting early expectations, effective training schedules, and managing team dynamics. The episode offers insights into the first 30 days of

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18:49

1902: The Operations Manual Customization Guide

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/22

On today’s episode, Dr. Mark Costes (Dental Success Summit 2022) explores various aspects crucial to the development and customization of an Operations Manual for dental practices. The discussion begins with an emphasis on the significance of an Operations Manual in the realm of dental practice management. Following this, Mark shares effective tactics for creating and tailoring these manuals, ensuring they meet the specific needs of each unique practice. A key focus is placed on involving team

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37:35

1901: Value & Reward Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/19

On today's episode, we continue our insightful journey with Mark Costes, live from the January 2024 Mastermind in Scottsdale, AZ. If you haven't heard Part 1, make sure to check it out to get the full picture. In Part 2, Mark shares six strategic approaches to making lasting impressions and becoming a likable figure, drawing on personal experiences that lend authenticity to his advice. He then provides a tactical guide on boosting charisma, essential for anyone looking to enhance their personal and

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36:38

1900: Value & Reward Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/18

On today's episode, join us as we delve into the profound concept of 'Value VS Reward' with Mark Costes at the January 2024 Mastermind in Scottsdale, AZ. In Part 1 of this series, Mark discusses the inherent value that you, as a leader, contribute to your dental practice and the wider community, challenging us to rethink how we perceive professional benefits. Rather than mere financial compensation, Mark encourages viewing these benefits as genuine rewards. He also introduces us to the UMS

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36:07

1899: Solving the PPO Riddle Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/17

On today’s episode, we have the second of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Vivek Kinra’s (founder of PPO Profits) presentation, “Solving the PPO Riddle” is broken down and shared in this episode. If you missed Part 1, be sure to check it out for valuable insights. Today, we dive deeper into the critical importance of proper credentialing in dental practices and the significant financial benefits of securing better fee schedules. Vivek further discusses

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33:27

1898: Solving the PPO Riddle Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/01/16

On today’s episode, we have the first of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Vivek Kinra’s (founder of PPO Profits) presentation, “Solving the PPO Riddle” is broken down and shared in this episode. He brings invaluable insights into the Importance of Proper Credentialing and Fee Schedules in dental practices. We start off by discussing the critical role of negotiation in insurance contracts and how it can significantly impact your practice. Then, we delve

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