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PODCAST

Uncle Marv"s IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working

technology entrepreneurship

All Episodes

01:07:06

462 The Power of Partnerships

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/12/08

Kristen is a project manager at CyLutions, a company that specializes in custom software development, SQL Database, SharePoint and Dynamics 365. Diana owns and operates Skyline IT Management, a managed services provider certified in Microsoft 365 and Azure Fundamentals for moving small business forward in modern technology.===== Links for this showKristen's company: http://www.cylutions.com/Diana's company: https://skylineitmgmt.com/ === Show

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00:59:35

461 AppRiver's Partner Day at Seminole Hard Rock

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/12/06

AppRiver had long been regarded as the flagship organization for their Phenomenal Care, customer service that went well above and beyond in support of their partners and service offerings. After being acquired by Zix in 2019, then OpenText in 2021, I wasn't sure where that phenomenal care had gone. The AppRiver Partner Day, held December 1 at the Seminole Hard Rock Hotel, was a first step to reassure us that AppRiver and OpenText were still committed to helping partners grow. One perk for attending

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00:59:39

460 Now is a Good Time to be an MSP

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/12/01

Download Datto's report here: https://tinyurl.com/44av4pe7Datto surveys about 1,800 MSPs worldwide every year to learn who they are and what they care about. This year, the number one key finding is at 95% of survey respondents believe that now is a good time to be an MSP.With only 17% of the respondents being current Datto partners, this survey provides a clear perspective on the challenges faced in our industry while believing in revenue growth over the next three years. ===== Links for this

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00:31:20

459 Moving Closer to a Single Pane of Glass with...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/11/29

This podcast was recorded back on October 16. Join Dan for a live show on November 30 at 8 PM Eastern.===== Topics discussed in this showDan and I first chatted about DattoCon 22. It was good to get back out to live conferences in full force this year.We then talked about Kaseya One, the front-end platform featuring single sign on, integrated billing and unified support for all of your Kaseya products. This was designed to help alleviate vendor fatigue. You no longer need to open a different

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01:54:28

458 Black Friday Preview

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/11/23

Erin's Top 10 Gadgets of 2022: https://tinyurl.com/4f48r9bkUp to the minute Black Friday deals in one place: https://blackfriday.com/=== Links to Gadgets Mentioned on AmazonNetAlly Aircheck G3: https://amzn.to/3VlH6nkSamsung 55” The Frame Smart TV: https://amzn.to/3OpgQ9jSamsung 75-inch QLED Q70A 4K UHD Quantum: https://amzn.to/3hVVpk0Philips 4300 Fully Automatic Espresso: https://amzn.to/3hXTyvbKeurig K-Duo Plus Coffee Maker: https://amzn.to/3Ew0nvABreville Smart Oven Pro Toaster Oven:

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00:59:11

457 After The Hack

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/11/17

Are you unsure whether your organization is, or has been, the victim of a cyber-attack? Bryan is the owner/operator of Infosec Cyber, which specializes in digital forensic and incident response investigations. The goal is to educate companies before a data breach or incident happens, but many times, Bryan and his team are brought in to find out what happened and pinpoint the root cause. What does this mean for IT providers like me? I need to do a better job of recording logs and "artifacts" to

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01:02:12

456 SEO Is Not What You Think It Is

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/11/10

Aunia returns to the show to talk specifically about her digital marketing business. We quickly revisited her journey to becoming a female business owner, amidst her life full of disabilities that were not properly diagnosed until recently. The big takeaway from this show is hearing about Aunia's mindset that allowed her to grow into a successful business owner. She lives the Japanese proverb: "Fall Down Seven Times, Get Up Eight"Along with a better understanding of SEO, I learned what bounce rates

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00:41:28

455 The Invisible (but Fabulous) Life of a Disabled...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/11/04

Rise Visible is an award-winning digital web design and marketing agency in Eugene, Oregon. Aunia is an artist, author, entrepreneur, instructor and inspirational speaker. She shares some of how she got where she is, like eating the same 10 foods in the same order every day. She lived the first 30+ years of her life with an undiagnosed condition that sometimes left her on the brink of death. None of that stopped her from becoming a successful business owner, globally awarded artist and inspirational

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00:47:19

454 GoDaddy Did What?!

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/11/03

If you're looking to Defederate GoDaddy 365: https://tinyurl.com/3dhzwkf8=== Cameo Guest Appearance: Matt Rainey=== HIPAA Journal: 1 in 5 Organizations Follow the 3-2-1 Rule for Backups: https://tinyurl.com/4tb9x7bkUS Banks Report more than$1 billion in ransom payments in 2021: https://tinyurl.com/582bp6vbConnectWise Server Backup Manager Bug: https://tinyurl.com/8fmt8hfpSyncro has announced new customer and technician efficiency reports. Are you looking for an integrated RMM/PSA platform? Try

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00:28:23

453 My Boss Quit... Now What?!

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/11/02

Christina assumed ownership of ThinkPINK IT in July 2020. Enjoy her fantastic journey to becoming an IT Business owner. ThinkPINK IT, LLC is an MSP IT Support Company supporting small to mid-size businesses. Website: https://thinkpinkit.com/LinkedIn: https://www.linkedin.com/in/ctranjones/=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro -

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01:03:33

452 Ever Had One of Those Days?

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/27

Items discussed tonight:Splashtop: https://www.splashtop.com/mspUplevel Systems: https://www.uplevelsystems.com/Zyxel: https://www.zyxel.com/us/en-us===Facebook and Mark Zuckerberg Middle Finger Wall Street: https://tinyurl.com/2p8rwyahApple confirms it is changing the iPhone charging plug: https://tinyurl.com/3wjwm48z=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer

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00:40:41

451 Why Do Clients Hire Us?

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/26

Lisa answers my question of "why do clients hire us" by starting with the premise that clients choose us because of the way they feel. It's the people skills and the soft skills that allow our clients to like us and trust us. Talking points to remember from my conversation with Lisa: First, let's start to understand why clients hire us.We as IT business owners and professionals must learn to care about their "brand image"Learn to engage your clients with empathy, not just sympathy.Use Emotional

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01:04:16

450 What Happens After the Conference?

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/20

Along with my list of things you should do after a conference, I spend time revisiting the recent Techcon Unplugged and ASCII Success Summit in Dallas, Texas. === Make plans to stay in touch.Make a list. In fact, make a few. Write down all the takeaways as soon as you can so that you don't forget. Then make a list of everyone you should follow up with (vendors, colleagues, etc.)Make time and prioritize your actions.Say thank you and offer feedback.Start thinking about the next conference. Before you

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00:46:06

449 ASCII in Dallas Texas, Day 2 Continued

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/15

=== Guests for this showRaffi Jamgotchian, Bizzity: https://www.bizzity.com/Who is Ed that Raffi keeps referring to? Ed ManaRaffi's MSP, Triada Networks: https://triadanet.com/Amelia Paro, Kaseya: https://www.kaseya.com/Matt Scully, Redstor: https://www.redstor.com/===== Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/ === Show InformationWebsite:https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon

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00:46:54

448 ASCII in Dallas Texas, Day 2

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/15

=== Guests for this showTrevor DiGirolamo, ASCII: https://www.ascii.com/Stanley Louissaint, Fluid Designs: https://fluiddesigns.com/Brian Doty, Unitrends (A Kaseya Company): https://www.unitrends.com/===== Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/ === Show InformationWebsite:https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store:https://amzn.to/3EiyKoZBecome a monthly

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01:02:00

447 ASCII in Dallas Texas, Day 1

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/15

=== Guests for this showJosh Liberman, Net Sciences Inc: https://www.netsciences.com/Michael Crean, Solutions Granted: https://solutionsgranted.com/Matt Foreman, Local Circuit: https://www.thelocalcircuit.com/Help bring clean water to the world: https://gen1project.org/Zach Calloway, Blue Ridge Technology: https://www.blueridge.tech/Diana Giles, Skyline IT Management: https://skylineitmgmt.com/===== Donate to Hurricane Ian

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01:00:01

446 Live with Erzsebet "Liz" Pifko

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/13

Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp- Save $500 with Discount Code "ITB2022"On this episode, Liz and I revisit the concept of trademarks and how important it is that you consider trademarking your business name to avoid a "cease and desist" letter that could cost thousands of dollars down the road.We also talked about her new website where you can get a starter set of legal documents, like an MSA, for a fraction of the

en-us

00:39:28

445 What Does Your Contract Say?

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/12

Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" that are floating around on the Internet and were "tweaked" to work with IT service providers. A Service Level Agreement (SLA) or Statement of Work (SOW) lacks a lot of the protections that come with a properly written MSA. So, what should you do? Hire a real technology lawyer for your contractsUse the correct languageBe specificHave requirements for

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01:05:13

444 Synology - Ask Me Anything

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/06

Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/=== Links for this showActive Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overviewCMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cmsSA3200D Dual Controller Appliance: https://www.synology.com/en-us/products/SA3200D- Buy it here: https://amzn.to/3BZaCY1Sign up for Synology C2: https://c2.synology.com/en-global/partnerSynology

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00:44:33

443 The Power of Referral Partners

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2022/10/05

Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/===== Links for things mentioned in this episodeChris Moroz, Your IT (https://yourit.com/)The Tech Tribe: https://thetechtribe.com/Paul Green, MSP Marketing: https://www.paulgreensmspmarketing.com/Blackpoint Cyber: https://blackpointcyber.com/Defendify: https://www.defendify.com/CyberGuard360: https://cg360.co/===== Other LinksSign up for Syncro with my referral link and earn $500:

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622 results

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