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PODCAST

Creative Shop Talk with Wendy Batten

Wendy Batten, Creative Retail Mentor

How do I attract more customers to my store? How do I get more sales? How do I book out my shop"s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm

business management

All Episodes

25:58

235. How to Design Your Best Retail Year Ever

Creative Shop Talk with Wendy Batten ·

2024/11/11

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Make 2025 the best year ever in your retail business! In this episode of the Creative Shop Talk Podcast, I’m sharing how to do exactly that. I’ll share actionable steps for setting goals, vision-storming, and creating a strategic marketing plan. Whether you're a planner or not, this episode is packed with easy tips to ensure you are ready to hit the ground running in 2025. If you like this episode but

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18:49

234. Simple Shifts to Boost Your Bottom Line This...

Creative Shop Talk with Wendy Batten ·

2024/11/04

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Want to increase profitability in your retail shop this holiday season? Let’s talk about how! I’m chatting all about how to make that bottom line number BIGGER in this episode. It’s not about revenue - it’s about what stays in your pocket after all the bills are paid. I’ll walk you through some simple, practical changes that will help you make more profit this season without overwhelming yourself. Key

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29:21

233. Preparing Your Retail Business for Sale or...

Creative Shop Talk with Wendy Batten ·

2024/10/28

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you thinking of selling or expanding your retail business? Think that’s not for you? Never say never! Either way, it’s important to prepare for the unexpected - and that’s exactly what we’ll be discussing in this episode. We need to be building brands that are sellable. As a retail coach, I’ve helped countless retailers through these phases. I’ve identified four critical areas you need to review to

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13:22

232. Earning Your Customers’ Support and Sales

Creative Shop Talk with Wendy Batten ·

2024/10/21

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you earning your customers' support and loyalty? What do the words “shop local” mean to you? It’s not enough to expect people to shop locally just because we’re a small business selling quality items. We need to create a brand and experience that makes them want to support us. We need to earn our customers’ support and not simply “guilt” them into shopping locally. “People do not buy goods and

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16:06

231. 3 Retail Marketing Levers to Push to Increase...

Creative Shop Talk with Wendy Batten ·

2024/10/14

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: I’m diving into the three big metrics I encourage my retailers to track and improve in order to increase sales especially during the holiday season. And what’s more important than that this time of year?! We dug into the importance of tracking these metrics a few weeks back with my retailers at the Level Up Mastermind meetup. It gets me fired up to talk about these things because I know just how

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36:37

230. Takeaways from my Mastermind Retreat: Building...

Creative Shop Talk with Wendy Batten ·

2024/10/07

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Do you know who your “people” are in your business life? Do you have a trustworthy sounding board for your big ideas? A mentor to guide you in the right direction when you feel stuck in your retail business? I just hosted my Level Up Mastermind members here in my hometown of Lunenburg, Nova Scotia and I am vibrating with excitement to share the takeaways with you on the podcast. I believe that

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26:57

229. Having a Monthly Playbook for Your Retail Shop

Creative Shop Talk with Wendy Batten ·

2024/09/30

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: You hear me say it in every episode, but it’s true: running a retail business doesn’t have to be so hard! Sure, there are aspects of it that feel hard and heavy sometimes, but help is here. Let’s chat a bit about the magical tool I’ve created inside of the Retailer’s Inner Circle that keeps my retailers on track every month called the Retailer’s Playbook. Get your CEO hat out! The Retailer’s Playbook was

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23:18

228. Protecting Your Retail Store: Simple & Effective...

Creative Shop Talk with Wendy Batten ·

2024/09/23

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: As independent retailers, protecting our stores, staff, and ourselves is always a top priority, right? How do you ensure safety among your staff and yourself - especially when it comes to loss prevention? In this episode of the Creative Shop Talk Podcast, I am sharing practical tips to prevent both external (shoplifting by customers) and internal (staff) theft to ensure your shop stays safe,

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32:51

227. Improve Customer Loyalty and Become Referable...

Creative Shop Talk with Wendy Batten ·

2024/09/16

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Do you feel like you are always looking for new customers? Did you know that it is less expensive to keep your customers coming back than it is to market to new ones? In this episode of The Creative Shop Talk Podcast, I’m sitting down with Katrina Scarlett of Scarlett & Co. to chat about how independent retailers can elevate their in-store experience through a hospitality-driven approach and focus on

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23:57

226. Does Your Shop’s Reality Match Your Vision?

Creative Shop Talk with Wendy Batten ·

2024/09/09

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Something I encourage my retailers to ask themselves regularly: Does the vision I have for my retail shop match its reality? Running a successful retail shop involves more than just great products and a love for your store. The true test is whether your shop's current reality aligns with the vision you originally had and the vision you desire to have. Are there areas of your business that feel messy or

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29:14

225. Practicing Self-Care While Running a Retail...

Creative Shop Talk with Wendy Batten ·

2024/09/02

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Looking for a retail survival guide for the Holidays? I’ve got you! My Holiday Success Bootcamp is truly all you need to rock the 4th quarter in your retail business. And the best news is you can purchase it as a stand-alone masterclass this year! Don’t wing it this holiday season! Grab it here! The Holiday Success Bootcamp got a glow-up in 2024! In addition to the 5 masterclass sessions, the program also includes: A

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18:30

224. An Easy Fix to a Common Retail Marketing Mistake

Creative Shop Talk with Wendy Batten ·

2024/08/26

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Looking for a retail survival guide for the Holidays? I’ve got you! My Holiday Success Bootcamp is truly all you need to rock the 4th quarter in your retail business. And the best news is you can purchase it as a stand-alone masterclass this year! Don’t wing it this holiday season! Grab it here! The Holiday Success Bootcamp got a glow-up in 2024! In addition to the 5 masterclass sessions, the program also includes: A

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46:12

223. Behind the Counter: Buying an Existing Business...

Creative Shop Talk with Wendy Batten ·

2024/08/19

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: So much gold here. Are you considering buying an existing business in a field that’s outside of your wheelhouse? Already a business owner but interested in a great conversation between a husband/wife entrepreneurial team and hearing some great advice for your store? This episode of the Creative Shop Talk Podcast is for you! Robin and Dan Haynes purchased an existing equestrian retail shop called The

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25:14

222. 6 Things to Do This Month to Prepare Your Shop...

Creative Shop Talk with Wendy Batten ·

2024/08/12

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Ready to soar this holiday? I’ve never met a shop owner who wants to have a ho-hum holiday season! I’m here to help ensure your holiday season is as fab as your retail shop. The time to start preparing for Q4 and the holiday season is NOW. Take it from me: taking some time in August to get your retail shop’s ducks in a row for Q4 is worth its weight in gold! Not sure what exactly you should be

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52:10

221. How to Raise the Bar on Excellence in Retail...

Creative Shop Talk with Wendy Batten ·

2024/08/05

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Have you ever considered looking to luxury brands for inspiration, even if you don’t consider your brand or products to be luxury? I have news for you: you should! In this episode, I’m chatting with one of the biggest advocates for small businesses, my mentor (and one of my favorite humans) Jeffrey Shaw. Jeffrey is the host of The Self Employed Life Podcast and author of two excellent business books:

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45:40

220/149. Best of Retailer Success Series: How Two...

Creative Shop Talk with Wendy Batten ·

2024/07/29

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ July is winding down and Member Appreciation Month is coming to a close in the Retailer’s Inner Circle but we are just warming up to prepping for the Holidays. Our amped-up Holiday Bootcamp is launching in August! In addition to the 5 part masterclass, we’ve added promotional guides with creative and fun ideas to get buying customers in your shop in Q4. We’ve got editable social media graphics so the work is done for you

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58:16

219. Best of Retailer Success Series: Meet Inner...

Creative Shop Talk with Wendy Batten ·

2024/07/22

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Hey Friends! This month, we’re celebrating our retailers in the Retailer’s Inner Circle. It’s Member Appreciation Month! We’re hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides and editable social media graphics, and so much more. It’s not too late to join us - and NOW is the time. You don’t have to run your retail business alone! Join the Inner Circle today and get

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44:11

218. Best of Retailer Success Series: Community...

Creative Shop Talk with Wendy Batten ·

2024/07/15

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Happy July! This month, we’re celebrating our retailers in the Retailer’s Inner Circle. It’s Member Appreciation Month! We’re hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides, editable social media graphics, and so much more. It’s not too late to join us - and NOW is the time. You don’t have to run your retail business alone! Join the Inner Circle today and get

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38:18

217. Best of Retailer Success Series: Simplifying...

Creative Shop Talk with Wendy Batten ·

2024/07/08

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Happy July! This month, we’re celebrating our retailers in the Retailer’s Inner Circle. It’s Member Appreciation Month! We’re hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides and editable social media graphics, and so much more. It’s not too late to join us - and NOW is the time. You don’t have to run your retail business alone! Join the Inner Circle today and get

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29:12

216. Create A Summer Of Ease for Your Retail Shop

Creative Shop Talk with Wendy Batten ·

2024/07/01

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Can you have a summer of ease and keep your momentum going? Yes. No matter what summertime looks like in your retail shop, you need to balance your work schedule with rest and fun while keeping the momentum at the same time. Sounds challenging, right? Trust me, if you put in the effort, you can get things done and still have time to enjoy the sunshine. In this week’s episode of the podcast, I’m

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198 results

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