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PODCAST

The Dentalpreneur Podcast w/ Dr. Mark Costes

Dental Consulting

The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let"s face it. Dentistry can be a frustrating and isolating profession... but you don"t have to be an island anymore. It"s possible to become more profitable, less stressed and more fulfilled in your career and it"s our mission is to help you get there. For a whole host of free

business entrepreneurship

All Episodes

41:47

2323: The Silent Killer of ROI and How AI Solves It

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/29

On today’s episode, Dr. Mark Costes welcomes back marketing expert and CEO of CMOShare, Ryan Gross, for an in-depth conversation about the transformative role of AI in dental marketing. They dive into how AI has evolved from novelty to necessity, with real-time applications improving everything from phone call conversions to website performance and patient scheduling. Ryan shares how his company leverages AI to create adaptive websites, analyze massive data sets, and deliver original content that

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42:37

2322: Boosting Production Per Chair Hour With Smart...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/28

On today’s episode, Dr. Mark Costes sits down with Dr. Khamir Patel, practicing dentist and founder of SmartChair AI, to discuss how his innovative technology is transforming the way dental practices measure and optimize chair utilization. Dr. Patel shares how his firsthand experiences in private practice inspired the development of this data-driven platform, which uses AI and IoT sensors to track chair occupancy and production per hour with unprecedented accuracy. They discuss benchmarks for

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36:18

2321: How Decision Fatigue Can Derail Dental Practice...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/27

On today’s episode, we bring you part two of Dr. Mark Costes’ live presentation from Nashville at a Shine event, where he uncovers the immense pressures dentists face in practice ownership. From the isolation of clinical work to skyrocketing student debt and decision fatigue, Mark explains why fewer dentists are choosing ownership and how this impacts the future of the profession. He breaks down the pros and cons of startups versus acquisitions, explores the growing influence of DSOs and private

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33:45

2320: How Decision Fatigue Can Derail Dental Practice...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/26

On today’s episode, we share part one of Dr. Mark Costes’ live presentation from Nashville at a Shine event. Mark sets the stage with a behind-the-scenes look at the realities of dental practice ownership—massive student debt, declining ownership rates, and staggering burnout statistics. He also shares financial benchmarks for dentists compared to physicians, insights into gender and generational trends in practice ownership, and why isolation is such a pervasive issue in the profession. Mark

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44:45

2319: Why Most Dentists Overpay for Their Practice Space

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/25

On today’s episode, Dr. Mark Costes is joined by Brian Mills, founder of ROAM Commercial Real Estate, to discuss the critical role real estate plays in the success of dental practices. Brian shares insights from 25 years in the industry, covering everything from common lease mistakes and negotiation pitfalls to strategies for ensuring your first location is scalable and profitable. He also explains why tenant representation is essential, how landlords view dentists as long-term tenants, and how to

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34:10

2318: Behind the Scenes of a 43-Year Mission Trip Legacy

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/22

On today’s episode, Dr. Mark Costes sits down with longtime friend and mentor Dr. Aaron Nicholas to reflect on their recent experience with the Dominican Dental Mission Project (DDMP). Now in its 43rd year, this unique and tightly-knit mission trip delivers full-scope dental care—including PEDO, restorative, surgery, and prosthodontics—to underserved communities across the Dominican Republic. Aaron, a 29-time veteran of the trip, shares the story of how he got involved, the logistical complexities

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35:48

2317: The Evolution of CSI and What’s Next in...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/21

On today’s episode, Dr. Mark Costes catches up with Dr. Taher Dhoon, co-founder of the Colorado Surgical Institute (CSI), to talk about all things surgery, education, and giving back. They dive into CSI’s explosive growth over 2025, including their largest-ever course with over 130 attendees, and highlight the wide variety of hands-on training opportunities CSI now offers—from single implants and wisdom teeth to full-arch, veneer, frenectomy, and IV sedation courses. Dr. Dhoon also shares exciting

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38:59

2316: What Patients and Team Members Really Want From...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/20

On today’s episode, Dr. Mark Costes is joined by Dental Success Network COO Ashlee Hirschfeld for a fast-paced and insightful conversation on trending questions from inside the DSN community. The duo dives into topics like employee motivation beyond financial incentives, how to handle red-flag patients before they become a problem, and why clearly defined dental benefits are essential for avoiding team drama. Mark and Ashlee also explore the evolution of lifestyle practices, hiring temp doctors,

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35:43

2315: Getting Paid in the Age of AI: Back Office...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/19

On today’s episode, we bring you part two of our special interview with Steijn Pelle, co-founder and CEO of Lassie. In this second half, Steijn continues to unpack how Lassie is revolutionizing dental revenue cycle management by leveraging AI, fintech infrastructure, and regulatory momentum. He discusses why traditional billing models can’t scale, how Lassie eliminates up to 80 hours of admin work per month, and how practices are using reclaimed time and revenue to grow. Steijn also shares how his

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31:08

2314: Getting Paid in the Age of AI: Back Office...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/18

On today’s episode, Dr. Mark Costes kicks off part one of a special two-part conversation with Steijn Pelle, co-founder and CEO of Lassie. Steijn shares his remarkable journey from the Netherlands to Silicon Valley, where he helped scale tech giants like Robinhood and Coinbase before launching a mission to bring AI to healthcare administration. The discussion dives deep into how Lassie is tackling one of dentistry’s biggest pain points—revenue cycle management—and why this seemingly niche industry

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30:41

2313: How to Maximize Your Dental Practice Value...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/15

On today’s episode, we continue with part two of Dr. Mark Costes’ in-depth conversation with Kyle Francis of Professional Transition Strategies. Kyle breaks down why recapitalizations have become more difficult for DSOs, how deal overhang and shifting market conditions are impacting valuations, and why understanding the right equity structure is crucial for dentists. He also shares what makes a dental practice a “first-round draft pick” in the eyes of top DSOs, including the importance of EBITDA,

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30:04

2312: How to Maximize Your Dental Practice Value...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/14

On today’s episode, Dr. Mark Costes welcomes back Kyle Francis, founder and CEO of Professional Transition Strategies, for part one of a powerful interview. Kyle shares his journey into the world of dental mergers and acquisitions, how he built a company focused solely on seller-side representation, and why time can be a deal’s biggest enemy. He dives into the intricacies of practice valuations, the differences between individual-to-individual sales versus private equity-backed DSO sales, and the

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31:07

2311: The Hidden Face of Sleep Apnea and What...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/13

On today’s episode, Dr. Mark Costes reconnects with longtime friend and dental sleep medicine expert Dr. Erin Elliott. Broadcasting from Thrive Live in Las Vegas, the two dive into a lively and powerful discussion about the lesser-known signs of sleep apnea, particularly in young, fit women. Dr. Elliott shares how anatomical and physiological factors—like a scalloped tongue or early morning wake-ups—often point to overlooked sleep disorders that dentists are uniquely positioned to detect. They

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27:08

2310: Outsourcing Smart Delegation and the Joy of...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/12

On today’s episode, Dr. Mark Costes sits down at Thrive Live with Doug Fettig, CPA, MBA, and dental business advisor, for a deep and dynamic conversation on leadership, joy, and what it really means to run a successful dental practice. Doug brings energy and perspective to the challenges facing dentists today, from burnout and depression to poor delegation and leadership struggles. They discuss why so many dentists are trapped in the “Eeyore” mindset, how to break free by embracing abundant

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47:24

2309: From Missed Calls to More Patients with AI...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/11

On today’s episode, Dr. Mark Costes sits down with Dr. Bill Keith and Powervox co-founders Brian Wright and Paul Gregory to explore how AI is transforming patient communication in dental practices. They dive into the creation and impact of “Abby,” Powervox’s AI receptionist designed to handle after-hours and overflow calls. Dr. Keith shares how Abby has already added tangible ROI by capturing new patient appointments that would have been missed otherwise. The team discusses the importance of

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25:19

2308: Creating a Lifelong Mission Through Dental...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/08

On today’s episode, Dr. Mark Costes sits down with Dr. David Reznik, a pioneering force in public health dentistry and founder of the HIV Dental Alliance. Speaking from the Exhibitor Hall at Thrive Live in Las Vegas, Dr. Reznik shares his decades-long journey in treating HIV-positive patients, his role in establishing the Oral Health Center at Grady Health System, and the critical need for proper infection control in dental offices. He dives into topics from waterline safety protocols and

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29:46

2307: The Shocking Truth About Financial Crimes in...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/07

On today’s episode, Dr. Mark Costes welcomes back David Harris, CEO of Prosperident and one of dentistry’s leading experts in embezzlement investigation. Ten years and over 2,300 episodes later, David returns to shed light on just how rampant financial crime is in dental practices—with nearly 70% of dentists becoming victims at some point in their careers. He explains the most common theft strategies, behavioral red flags of embezzlers, and why many doctors unintentionally sabotage investigations by

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01:00:47

2306: What Dentists Need to Know About the Future of...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/06

On today’s episode, Dr. Mark Costes is joined by Dave Monahan, CEO of Kleer, to discuss the major merger between Kleer and Membersy and the upcoming rebrand to Clerri. Dave breaks down why the consolidation happened, what it means for the future of dental membership plans, and how the new unified platform aims to eliminate barriers to care while helping practices grow profitably. With over 20,000 dentists now on the platform—including seven of the top ten DSOs—Kleer is positioned as the leader in

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26:22

2305: Building a Dental Wellness Oasis in the...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/05

On today’s episode, Dr. Mark Costes sits down with Dr. Cristian Pavel—dentist, certified yoga instructor, and wellness advocate—live from Thrive Live in Las Vegas. Dr. Pavel shares his unique journey of integrating breathwork, yoga, and mental wellness into dentistry and how that evolved into biannual service retreats in the Dominican Republic. Listeners will hear the inspiring story of how a life-changing breathwork session sparked the creation of his mission-based retreats, his plans to develop

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46:49

2304: Balancing EBITDA and Stress While Growing Your...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2025/08/04

On today’s episode, Dr. Mark Costes welcomes the always engaging Dr. Paul “Nacho” Goodman for a wide-ranging conversation about upcoming events, practice ownership, and the realities of stepping out of the operatory. They dive into the origins and purpose of Super Dentist Boost Camp, discuss the value of live events for building relationships and opportunities, and highlight why balancing EBITDA with what Paul calls “SBITDA” (stress building inside toward dental annoyance) is essential for long-term

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2,378 results

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