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PODCAST

What the Fixed Ops?! (WTF?!)

Russell Hill, Charity Dunning

Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.

leisure automotive

All Episodes

0:59

Listen to People You Don't Agree With - #automotive ...

What the Fixed Ops?! (WTF?!) ·

2025/09/10

To become a better leader, you need to invest in yourself. Joseph Clementi shows us where to start.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:49

How To Inspire People! - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/09/09

The job of a leader is to inspire! How do we get people inspired - to reach their full greatness? Joseph Clementi tells us how...Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:57

Are YOU a Healthy Person? - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/09/08

A healthy person and a healthy business do the same thing - replicate the processes that are working.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:52

The Emotional Quotient Skill - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/09/05

Understanding stress and pressure is NOT a soft skill. Learn what hard wired skills can do for you in the workplace.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:52

What is QUIET Leadership? - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/09/04

Leaders are continuous learners. Be a quiet leader and don't get stuck in the "there's nothing more to accomplish" trap!Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:57

This GAP is an OPPORTUNITY - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/09/03

Servant leadership leaves a gap for opportunity for leaders to drive value.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen

en

58:50

Get Unstuck, with Coach Joe Clementi! - What the...

What the Fixed Ops?! (WTF?!) ·

2025/09/02

For the first time in history, four generations are working side by side in automotive - and leading them requires more than hand-me-down processes. Joseph Clementi, the Giver and Servant Leader, shares how quiet leadership, continuous learning, and a deeper understanding of human behavior drive true results.Discover why leadership is no longer about being the loudest voice in the room, but about aligning people, setting clear rules for success, and learning from the quiet moments that create

en

1:16

Is Brand Loyalty DEAD? - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/08/28

Dealers, take note: Brand loyalty is no longer guaranteed. The political landscape is reshaping what customers buy - and WHO they buy from.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:51

How Attacks on EV Profits Could Cost Dealers BIG -...

What the Fixed Ops?! (WTF?!) ·

2025/08/27

Dealers - your EV profits are under attack! With mandates shifting, carbon credits vanishing, and incentives drying up, the money you counted on is disappearing fast. Adapt now or watch your margins evaporate. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW

en

0:25

How Much More Will You Pay for THIS? - #automotive ...

What the Fixed Ops?! (WTF?!) ·

2025/08/26

Convenience has a price—and people are happy to pay it. From home delivery to hand-to-hand service, customers are proving they’ll spend more for the ease and speed they want. The question is… are you giving them the dealer-Door Dash option?Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today.

en

0:50

Do You Have THE HUSTLE? - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/08/25

Jay Law reveals the grit it takes to close deals-chasing every lead, following up until you’re remembered, and turning “not interested” tire kickers into real buyers. This is the hustle that separates the pros from the rest.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE

en

0:58

Is There a Better Way to Sell Cars? - #automotive ...

What the Fixed Ops?! (WTF?!) ·

2025/08/22

What really makes a successful salesperson? Selling cars has always been about the close… but is that still the best way? In an industry with little coaching or mentoring, success often comes down to what you do when you're NOT in front of customers. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today

en

0:40

Dealers AREN'T Monsters! - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/08/21

The #1 employer and taxpayer in any small town across America is the dealership. Automotive is 4% of GDP. It's time to humanize our dealers.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:56

20 Million Views Per Month! Content is King! -...

What the Fixed Ops?! (WTF?!) ·

2025/08/20

20 million views don’t happen by accident. The secret? Content that actually matters and the courage to be radically transparent. No gimmicks. No fluff. Just the kind of value that keeps people coming back for more.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO

en

0:52

Dealers Can Make More Money Knowing THIS! -...

What the Fixed Ops?! (WTF?!) ·

2025/08/19

Want more profit? Start by giving customers exactly what they want - and being upfront about it. In this video short with Jay Law from Car Dealership Guy, we share why transparency builds trust, drives loyalty, and puts more money in your dealership’s pocket.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today

en

57:13

Why Dealer-First Media is Winning (and What It Means...

What the Fixed Ops?! (WTF?!) ·

2025/08/18

News and content outside of traditional journalism are redefining what “media” means for our industry. Today’s leading platforms aren’t just reporting — they’re curating content that helps dealers make money and deliver better customer experiences.In this episode, Dealer Advocate and Content King, Jay Law with ‪@CarDealershipGuy‬ shares why the most successful dealer-first media connects the dots between what dealers need and what consumers actually want (spoiler: it’s not fluff or outdated print

en

0:53

How Dealer Vendors Have Changed For the Better -...

What the Fixed Ops?! (WTF?!) ·

2025/08/14

Mike Keene discusses the difference AI has made when implementing systems from dealer vendors.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:53

Is a Service Advisor Different Than a Salesperson? -...

What the Fixed Ops?! (WTF?!) ·

2025/08/13

Mike Keene discusses the importance of service advisors and how, in many ways, they serve just as important a role as the sales department.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:42

Why Independents Are Still Kicking Your Fixed Ops...

What the Fixed Ops?! (WTF?!) ·

2025/08/12

Despite the many improvements service departments have made, the reason for client defections to independents are remarkably simple, according to Mike Keen of Chameleon Limited.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

0:59

More Data = Less Excuses! - #automotive #shorts...

What the Fixed Ops?! (WTF?!) ·

2025/08/11

Mike Keene breaks down how receiving and sharing critical data more frequently eliminates excuses and provides a greater sense of accountability.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW

en

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