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PODCAST

OPERATORS

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

business entrepreneurship

All Episodes

01:08:38

E084: BFCM Pulse Check

OPERATORS ·

2024/11/26

00:00 Introduction06:13 Black Friday Week: Strategies and Expectations 09:12 The Dynamics of Wholesale vs. E-commerce 12:04 The Importance of Communication and Forecasting 14:58 Managing Fulfillment and Operations Effectively 18:10 The Role of Roadshows in Brand Awareness 21:02 The Debate on All-in-One Solutions in E-commerce 35:20 Navigating Forecasting Challenges 37:41 Crisis Management: Nightmares in Business 41:02 Cash Flow Management in Wholesale 44:20 De-risking Your Business 50:30 Leveraging

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01:04:59

E083: Operators X Portland Leather Goods

OPERATORS ·

2024/11/20

00:00 Introduction 05:01 The Move to Mexico and Manufacturing Growth 11:14 The Evolution of Portland Leather 16:51 Marketing Strategy and Product Development 22:32 Supply Chain Control and Efficiency 28:52 Future Plans and Business Growth 32:14 Building a Competitive Supply Chain 35:10 The Importance of Quality Leather 38:05 The Vegan Leather Debate 41:42 Marketing as a Core Strategy 46:01 Managing Growth and Operations 51:43 Innovative Marketing Tactics 57:02 The Role of Secondary

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00:49:55

E082: Election Tariffs?

OPERATORS ·

2024/11/13

00:00 Introduction04:23 Post-Election Implications for Business 10:57 The Future of Manufacturing 18:23 Automation and Robotics in Production 24:45 Manufacturing Shifts and Domestic Assembly 32:41 The Future of Global Supply Chains 39:34 The Balance of Globalism and Nationalism 46:43 Consumer Optimism and the Future of Building Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw Mike's Tweet: This is what the future of manufacturing

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01:40:35

E081: Business Debt

OPERATORS ·

2024/11/06

00:00 Introduction 03:07 E-commerce Challenges and Event Insights 05:50 Principles and Personal Values in Business 09:11 The Role of Debt Financing 12:00 Understanding Debt vs. Equity 14:52 Navigating Amazon and Alternative Platforms 21:00 Debt Strategies for Growth 27:10 Debt and Business Strategy 36:29 Understanding Debt Recapitalization and Its Mechanics 39:45 Liquidity Options and Their Implications 42:30 Building Relationships with Banks for Credit 45:21 Types of Debt: From Merchant Cash

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01:32:38

E080: Boardroom to Playroom

OPERATORS ·

2024/10/30

00:00 The Chaos of Entrepreneurship and Parenting06:14 The Balancing Act of Family and Business 19:56 The Myth of Work-Life Balance 28:01 Creating Supportive Work Environments for Parents 30:58 Balancing Work and Family Life 35:28 The Role of Caregivers in the Workplace 38:51 Intentionality in Life Management 40:47 The Wave Model of Life Balance 44:54 Setting Boundaries at Work and Home 49:51 Empowering Others and Personal Agency 57:30 Scarcity and Focus in Life Management 01:01:41 The Complexity

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01:10:57

E079: The Pro’s and Con’s of being a CEO

OPERATORS ·

2024/10/23

00:00 Introduction06:01 Engagement with Sports Teams 09:49 Understanding Sports Audience Demographics 12:07 The Challenges of Sponsorships 15:49 Navigating College Sports and NIL Opportunities 19:57 The CEO Experience: Challenges and Responsibilities 23:50 The Pressure of Growth and Expectations 28:07 Managing People and Organizational Growth 31:50 The Complexity of Team Dynamics 35:05 Firing and Organizational Fit 35:35 Navigating Difficult Conversations as a CEO 39:15 The Hedonic Treadmill and

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01:14:25

E078: Going Global

OPERATORS ·

2024/10/16

00:00 Introduction 02:57 Leadership Retreats and Team Dynamics 05:53 Traveling for Business: The China Experience 09:04 Consumer Behavior Insights from Italy 11:48 Cultural Differences in Retail and Consumer Products 15:06 The Impact of American Brands Abroad 18:12 Navigating International Markets and Localization 23:56 Conclusion: The Future of Global E-commerce 38:10 Understanding Lululemon's Unique Market Position 41:03 Challenges of International Expansion 43:54 The Complexity of

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01:00:01

E077: In Conversation with the Candy King

OPERATORS ·

2024/10/09

00:00 Introduction06:06 From Swords to Candy: The Pivot 12:49 Innovating in the Candy Market 20:55 Challenges of Retail vs. DTC 29:52 Navigating Cash Flow and Retail Relationships 39:02 The Importance of Product and Market Fit 49:16 Consumer Behavior and Market Trends Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA Powered By: Fulfil.io.https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure

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01:06:02

E076: Ecommerce Comeback

OPERATORS ·

2024/10/02

00:00 Introduction02:26 Understanding System One and System Two Thinking 18:28 The E-commerce Landscape: Current State and Future Predictions 39:31 Strategies for Q4: Optimism and Discounting 01:01:54 The Role of TikTok Shops in E-commerce 00:00 Introduction 02:26 Understanding System One and System Two Thinking 18:28 The E-commerce Landscape: Current State and Future Predictions 39:31 Strategies for Q4: Optimism and Discounting 01:01:54 The Role of TikTok Shops in E-commerce Sean's References to

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01:01:07

E075: Purpose Driven Business

OPERATORS ·

2024/09/25

00:00 Introduction 01:25 The Power of Purpose in Attracting and Retaining Talent 08:04 Creating Focus and Guiding Decision-Making with Mission and Purpose 17:07 The Role of Margin in Fueling Positive Change 26:30 Authenticity and Trust in Communicating Purpose 30:23 Addressing Skepticism around Corporate Purpose 30:51 The Importance of a Clear and Focused Mission 38:17 Avoiding Mission Scope Creep 41:37 Balancing Mission and Diverse Perspectives 46:58 Endurance and Compounding Effects of

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00:57:10

E074: Growth hacking profit with Mehtab

OPERATORS ·

2024/09/18

00:00 Introduction 02:04 Optimizing Supply Chain for Increased Profitability 08:01 Reducing Fulfillment Costs with a Better 3PL 10:51 Re-engineering Products to Eliminate Waste 14:39 Building Relationships with Suppliers for Cost Savings 20:04 The Power of Being Likeable in Business 21:31 Shrinkflation: A Profitability Hack 24:51 Finding the Optimal Price Point through Price Testing 28:58 Pricing Testing for Increased Profitability 30:23 The Power of Bundling 31:48 Optimizing Supply Chain and

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00:55:03

E073: How to Manage Your Wealth

OPERATORS ·

2024/09/11

00:00 Introduction07:24 The Viral Tweet and Perspectives on Wealth Advisors 15:21 Promise 1: Control 16:14 Promise 2: Exclusive Access to Investment Opportunities 24:25 Promise 3: Access to Events 25:49 Promise 4: New Financial Instruments 26:48 Promise 5: Safety 27:15 Conclusion and Importance for Entrepreneurs 28:13 Borrowing Against Non-Liquid Assets: Benefits and Risks 31:34 The Controversy of Taxing Unrealized Capital Gains 39:17 The Importance of Having a Clear Sense of Purpose 44:03 The Need

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01:02:00

E072: Why You Shouldn’t Run a Sweepstakes, Holiday...

OPERATORS ·

2024/09/04

00:00 Introduction02:18 The Pros and Cons of Running Sweepstakes 10:09 The Impact of Sweepstakes on Revenue and Customer Engagement 13:30 Q4 Planning: Leveraging Gift-Giving for Increased Sales 18:16 TV Advertising and Other Marketing Channels 23:49 Q4 Sales: Gift-Giving vs. Gift-for-Self 30:45 Finding the Perfect Gifts 32:11 Advertising Strategies for the Holiday Season 34:38 The Power of Direct Mail in Marketing 49:30 The Risks of Publicly Traded Chinese Companies 54:12 The Impact of Personal

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01:29:32

E071: Catching up with Austin

OPERATORS ·

2024/08/28

00:00 Introduction03:32 The Value of Time and Convenience 07:49 Bias to Impact and Velocity in Work 13:29 Leadership Styles and Kindness vs. Gentleness 19:12 Resilience and Embracing Failure as a Leader 26:21 Creating a Culture of Risk-Taking and Learning from Failure 31:48 The Importance of Being Anti-Fragile as a Leader 38:30 Longevity and Persistence in Business 44:34 The Key to Success: Duration and Self-Discipline 49:29 The Partnership Between Northbeam and Meta 52:43 Consumer Spending Trends

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01:02:09

E070: The Risks and Rewards of Hypergrowth

OPERATORS ·

2024/08/21

07:41 The Importance of Making Low-Impact Decisions09:36 The Role of Leadership in Decision-Making 11:25 Learning from Mistakes and Allowing the Team to Make Mistakes 14:48 Identifying High-Leverage Decisions 16:44 Making High-Leverage Decisions in the Cookware Industry 21:14 Forecasting and Planning for the Future 31:06 The Advantage of Being in a Growing Category 34:21 The Significance of Intrinsic Growth Rate and New Customer Acquisition 38:37 The Role of Brand Equity in Expanding into New

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00:58:12

E069: How to run sales like a 9-figure brand

OPERATORS ·

2024/08/14

00:00 Introduction03:24 Discussion on Personal Networks and Investment Opportunities 06:46 Investing in Unique Business Opportunities 09:12 Balancing Personal and Professional Priorities 11:06 Maximizing Sales on Prime Day 13:41 Amazon's Brand Awareness Strategy 18:45 Strategies for Running Deals and Discounts 23:28 Gradual Discounting and Protecting Margins 27:15 Segmenting SKUs by Channel to Avoid Conflicts 28:40 Avoiding Algorithmic Price Matching and Differentiation 30:00 The Power of

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01:10:15

E068: Taylor Holiday - Part 2

OPERATORS ·

2024/08/07

00:00 Introduction & The Reality of E-commerce Growth31:26 Disparity in E-commerce Growth 33:20 Challenging the Perception of E-commerce 35:08 Challenges Faced by Seven-Figure and Eight-Figure Stores 45:41 Growth Rates of Seven-Figure and Eight-Figure Stores 53:07 Comparison of Growth Rates 55:20 Challenging Conventional Wisdom 58:36 The Importance of Having a Competitive Advantage 01:03:20 The Correlation Between Customer Sentiment and the Market 01:04:47 Setting Realistic Growth

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00:56:01

E067: Taylor Holiday - Part 1

OPERATORS ·

2024/07/31

00:00 Introduction and Overview03:22 The Impact of Cap Tables on the Organization 05:17 Equity as a Tool for Employee Retention08:38 The Power Dynamics of Board Control 23:21 The Importance of Trust in Equity Allocation 26:46 Reflecting on Past Decisions: What Would You Change? 27:41 Navigating the Challenges of Equity and Ownership 38:02 The Importance of Open Communication and Fairness 45:17 Understanding the Psychology of Equity and Monetization 53:24 Insights into the E-commerce Industry: A

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01:08:43

E066: Special guest episode with the founder & CEO of...

OPERATORS ·

2024/07/24

00:00 Introduction03:18 Overview of Flexport and its Services 08:09 Differences between Flexport and Shopify in Fulfillment 10:04 Utilizing Real-Time Data for Supply Chain Planning 14:47 The Importance of Visibility and Communication in Logistics 17:56 Challenges in the Freight Forwarding Industry 18:25 Choosing the Hardest Businesses and the Value of Simplifying to Amplify 23:33 Expanding into Omni-Channel Fulfillment and B2B Distribution 28:12 The Complexity of Wholesale Orders and Physical

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01:08:42

E065: Capital, Investment & Politics

OPERATORS ·

2024/07/17

00:00 Introduction03:12 Weekend Recap and Discussion on Aging 06:26 Transitioning from Fluid Intelligence to Wisdom 09:20 The Political Landscape and the Biden Presidency 13:41 The Importance of Privacy and Anonymity on Social Media 15:30 The Influence of Generational Shifts on Institutions 18:12 The Role of Swing Voters in Elections 20:53 The Need for Competent and Moderate Leadership 22:22 The Value of Wisdom and Experience 25:37 The JP Morgan Founders Forum and Insights from Jack Ma 30:19 The

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146 results

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