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PODCAST

The Future of Internal Communication

Institute of Internal Communication

The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication. Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever. The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace

business

All Episodes

48:46

S8, E3: Leading in extreme circumstances with Ineke...

The Future of Internal Communication ·

2023/10/04

Ineke Botter is a rarity. In what was, and what continues to be, a male-dominated industry, she is one of the very few female leaders to have led the organisations that designed, built and launched the mobile networks we rely on today for always-on digital connectivity. Her work has taken her around the world, from the former Eastern Bloc to Europe and from there to the Middle East, Central Asia and beyond. More poignantly, she’s led organisations and teams in some of the most extreme and hostile

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31:34

BONUS EPISODE – Exploring the Song of Significance...

The Future of Internal Communication ·

2023/09/27

Earlier in 2023, Seth Godin published his 25th book. Hot on the heels of a yearlong involvement with The Carbon Almanac project, the release of The Song of Significance seemed urgent and timely. In this special episode, Cat chats with Seth about the catalyst for The Song of Significance and what led him to write it. This is a conversation about work, the impact of artificial intelligence and how weird is the new normal. It addresses the essential role of human connection in the future of work and

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45:02

S8, E2: Sustainability is an inside job with Illana...

The Future of Internal Communication ·

2023/09/20

Illana Adamson is a leading sustainability consultant and educator, working with business and non-profits to introduce science-based sustainability initiatives, actions and behaviours into their organisations. She moves beyond the greenwashing to surface action that actually counts. In this episode, Illana provides us with a progressive definition of what sustainability is and why it’s a business issue. She also shares why she believes the role of internal communication is integral to long-term

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48:57

S8, E1: Nurturing bloom in work and life with Dan...

The Future of Internal Communication ·

2023/09/06

Dan Pontefract is a renowned leadership strategist, author, and keynote speaker. With more than two decades of experience in senior roles in the technology industry, he speaks and writes on the topic of people at work and how to create more inclusive, engaging workplaces. His latest book – Work-life Bloom – explores the key elements that humans need to flourish at work. Most poignantly, he explores the optimal mix of work-life factors needed to create fulfilling lives and careers. In this

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39:45

BONUS EPISODE – Exploring the IC Index with Susanna...

The Future of Internal Communication ·

2023/08/09

What if there were data to prove the business case for internal communication? What if we could see in fine detail the impact of internal communication on employee experience and engagement? Well, now there is and now we can. In July 2023, the IoIC launched brand new research in partnership with Employee Research and Experience Agency, Karian and Box. The IC Index is the first of its kind analysis of the value internal communication provides to employees across the UK. If you haven’t already done

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39:08

S7, E6: The evolution of internal communication with...

The Future of Internal Communication ·

2023/07/19

Many of you will recognise this episode’s guest, Katie Macaulay. She’s the Managing Director of award-winning Internal Communication agency AB Communications and host of the The Internal Comms Podcast. Katie chats with Jen, Dom and Cat to explain what she’s uncovered through her work with The Acid Test Audit, a tool that uncovers discrepancies in communication and flaws in strategic alignment. With an expert view, she shares her views on the current challenges faced by Internal Communicators and the

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38:46

S7, E5: The transformation opportunity for internal...

The Future of Internal Communication ·

2023/07/05

When Jen Sproul met Kevin Green at a conference in late 2022, they immediately hit it off. With a long-standing career in HR, staffing and employment, Kevin has an expert view on how to accelerate inclusion, engagement and performance at work. Today, Kevin is Chief People Officer of First Bus, one of the UK’s largest bus operators, with some 14,000 staff. As labour markets continue to perplex leaders across the board, it’s increasingly obvious that organisations must rethink the role people play in

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39:49

S7, E4: The crucial role of communication in...

The Future of Internal Communication ·

2023/06/21

Spending months underwater will inevitably teach you a huge amount about the role of communication in effective teamwork. And this is what this episode’s guest learned during his military career serving as a US Navy Nuclear Submarine Officer. Ever since, Jon Rennie has been fascinated by leadership communication. With various civilian leadership roles under his belt, today, in addition to his day-job as CEO of Peak Demand Inc, Jon enthusiastically writes, podcasts and keynotes about leadership and

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37:41

S7, E3: Can marketing change the planet, with...

The Future of Internal Communication ·

2023/06/05

To mark World Environment Day, it’s a special treat to hear from co-authors of the best-selling book Sustainable Marketing, Michelle Carvill and Gemma Butler. Since their book was published in early 2021, Michelle and Gemma have gone on to host the ‘Can Marketing Save the Planet’ podcast series. This has led to many fascinating conversations across the marketing domain. When organisations have such a primary role to play in the race to net-zero, we were keen to hear Michelle and Gemma’s views on the

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42:32

S7, E2: Internal Communication priorities with Bill...

The Future of Internal Communication ·

2023/05/24

Bill Quirke was our very first guest, when we launched this podcast back in 2021. As author of the celebrated book, ‘Making the Connections: Using Internal Communication to Turn Strategy Into Action’, he’s an influential figure within the IC field. Given all that’s unfolded in the past two years, we wanted to catch up with Bill to hear his latest reflections on the risks and opportunities for the internal communication profession. With so much change and adaptation required by organisations today,

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46:32

BONUS EPISODE – Internal Communication and Mental...

The Future of Internal Communication ·

2023/05/17

In 2017, Georgie Mack co-founded the mental health charity Minds @ Work. Her goal was to normalise long-overdue conversations around mental health in the workplace. She also wanted employers to examine how their workplaces were contributing to anxiety, stress and mental ill-health. We’ve come a long way since then. Today workforce health and wellbeing are priority agenda items for any discerning internal communication and engagement team. But a primary societal fallout of the COVID-19 pandemic is a

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47:02

S7, E1: The changing nature of employment with Neil...

The Future of Internal Communication ·

2023/05/10

The 2023 UK labour market continues to perplex policy makers and frustrate employers. A perfect storm of a shrinking workforce and chronic skills shortages mean it’s harder than ever to recruit, and more crucially, retain, the staff needed to maintain organisational stability. To better understand the trends and undercurrents, we were delighted to welcome the CEO of the UK’s Recruitment and Employment Confederation (REC), Neil Carberry. Tune in to hear Neil’s thoughts about the current state of

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44:37

BONUS EPISODE – The history of Internal Communication

The Future of Internal Communication ·

2023/05/03

It’s hard to analyse the present and future of internal communication without some understanding of its past. We’re thrilled the IoIC is partnering a new research project, funded by the UK’s Economic and Social Research Council (ESRC). The Institutional History of Internal Communication has been awarded funding to explore the value internal communication has added to some of our most well-known organisations since the 1880s. In this episode, Jen, Dom and Cat welcome Dr. Michael Heller, Professor

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43:09

S6, E6: All That We Are with Gabriella Braun

The Future of Internal Communication ·

2023/03/29

We love this conversation with Gabriella Braun. A skilled coach and facilitator, Gabriella works with leaders, teams and organisations to explore interpersonal relationships and help people understand more about human behaviour. Her debut book, ‘All That We Are’ delves into the complexity of group dynamics. Through her work Gabriella has seen first-hand just how damaging the workplace can be to people’s mental health. Tune in to this episode to hear what Gabriella has to say about team work and,

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37:08

S6, E5: The stories we don’t tell at work with Alex...

The Future of Internal Communication ·

2023/03/15

With a PhD in social anthropology, Dr. Alex Gapud turned our heads at the 2022 IoIC festival when he gave a fascinating talk about going beyond engagement survey data to understand the human stories behind the statistics. We were keen to hear more. In this episode, Jen, Dom and Cat chat with Alex about the importance of hearing individual stories at work and the crucial part this plays in building relationship and strengthening team dynamics. As we hurtle towards very different work futures, there’s

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42:29

S6, E4: Daring to Un-Lead with Céline Schillinger

The Future of Internal Communication ·

2023/03/01

Welcome to Series 6, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. In this episode Dom, Jen and Cat are in conversation with change practitioner and engagement influencer Céline Schillinger. Author of the 2022 critically acclaimed book ‘Dare to Un-Lead’, Céline tells us what led her to write the book, why organisations need to shift tack and why building inclusive, engaged communities of practice at work is key to organisational

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35:20

S6, Bonus 2: Exploring the 4-Day Work-Week with Joe Ryle

The Future of Internal Communication ·

2023/02/22

Welcome to Series 6, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. The pandemic and hybrid work have triggered a mass re-evaluation of how we work. It’s becoming clear that reaching a ‘new normal’ will take years to resolve. Many organisations have started to re-examine standardised work practices and experiment with alternative ways of working. Between June and December 2022, 70 UK organisations participated in the world’s

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47:24

S6, E3: Exploring our increasingly digital work...

The Future of Internal Communication ·

2023/02/15

Welcome to Series 6, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. In this episode, Cat, Jen and Dom chat with Dan to explore the impact of digital technology – specifically AI and ChatGPT – on organisations and what this means for how internal communicators reach and connect with their audiences. As the way we work becomes increasingly distributed and asynchronous, connection at work matters like never before. Dan Sodergren is

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47:19

S6, Bonus: The role of internal communication in...

The Future of Internal Communication ·

2023/02/08

Welcome to a special Series 6, Bonus Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. As escalating industrial action disrupts access to an increasing array of public services and a rising tide of redundancy reshapes the UK labour market, we felt there was no better time to squeeze in a bonus episode to examine the role of trade unions in enabling employee voice. Our special guest this episode is Antonia Bance, Head of Campaigns,

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28:57

S6, E2: Building community to deliver environmental...

The Future of Internal Communication ·

2023/02/01

We're so excited to bring you Series 6, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. We couldn’t believe our luck when bestselling author Seth Godin agreed to come about ‘The Carbon Almanac’ project. In this episode he shares why the project and book couldn’t have happened without an international volunteer community. In this conversation, Seth, Cat, Dom and Jen talk about the climate crisis and the desperate need for

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