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PODCAST

Microsoft Teams Insider

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

technology

All Episodes

21:14

Inside Gong’s AI Microsoft Teams Integration

Microsoft Teams Insider ·

2025/05/14

Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings. Gong's evolution into a revenue AI platform, how it helps sales teams improve performance by integrating insights directly into CRM systems. Integrations with platforms like Microsoft Teams, Salesforce, and HubSpot allow seamless data gathering and analysis to refine and support data-driven sales strategies. Media capture ...

en-us

23:55

Rolling Out 200 Teams Rooms globally in 90 Days and...

Microsoft Teams Insider ·

2025/05/07

Tom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days. SCOR's delivered a rapid global deployment by leveraging prior standardization and planning.Neat Bar Pro was selected after hands-on testing, becoming the core device for most rooms.The rollout achieved a 40% reduction in operational costs and six-figure savings overall.A streamlined support model now manages 200 rooms with ...

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34:51

Compliance Recording in Microsoft Teams: What It...

Microsoft Teams Insider ·

2025/04/28

Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams. Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II.Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment.Vendors must continuously adapt to Teams updates to maintain compatibility and compliance.Numonix powers advanced features like filtered recording,...

en-us

13:38

Microsoft Teams Update - April 2025

Microsoft Teams Insider ·

2025/04/22

Microsoft Teams Monthly Update - April 2025 Teams clients older than 90 days will be blockedGeneral Channel is backDetect sensitive content screen shared in meetingsShare PowerPoint control with all presentersNew Unify Contact Center to Microsoft Teams Integration modelEnforcement of Teams Phone license checks for Extend Contact Centres and Attendant ConsolesM365 Copilot Chat will be pinned by default in Teams and OutlookTeams Devices UpdatesRoadmap WatchThanks to Neat, this month's ...

en-us

15:18

Bookable Desks in Microsoft Teams Explained

Microsoft Teams Insider ·

2025/04/21

Tom Arbuthnot is joined by Microsoft’s Evie Grimshaw to dive into bookable desks in Microsoft Teams and how they fit into the broader solution with Microsoft Places. Bookable desks work with existing Teams devices and software—no new hardware or installs are needed.Bookable desks supports end-to-end booking, from remote reservations to automatic in-office check-ins.Employees maintain control over location visibility with flexible opt-in privacy settings.Admins get actionable insights into des...

en-us

26:54

Exploring Teams Phone Mobile: Mobile UCaaS...

Microsoft Teams Insider ·

2025/04/16

Tom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations. Discussion Points: Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and collaboration tools like Microsoft Teams and Cisco WebExOpportunity: The opportunity for telcos to become key integrators of advanced communicat...

en-us

26:08

Copilot and AI in the Legal Sector and Work...

Microsoft Teams Insider ·

2025/04/09

Matt Peers, the Global COO of Pinsent Masons, shares his insights on the adoption of modern work technologies, particularly AI and Microsoft's Copilot, within the legal sector. Matt discusses his professional journey, including his experiences as both a CIO and COO in prominent legal and professional services firms. He focuses on how he's led efforts to modernize workplaces through technology.How the legal sector is embracing AI—not as a replacement for lawyers, but as a tool to augment their...

en-us

25:29

Thoughts on the Future of Collaboration with Greg...

Microsoft Teams Insider ·

2025/04/02

In this episode, we’re joined by Greg Baribault, who leads the HP business and brings a 26-year legacy from Microsoft, offering unique insights into the evolution and future of collaborative technology. Greg reflects on his transition from Microsoft, where he worked across Exchange Server, Skype for Business, and Microsoft Teams, to leading hardware innovation at HP.He discusses the evolution of Skype Room Systems to Microsoft Teams Rooms and the importance of seamless, instant meeting starts...

en-us

24:10

Microsoft Teams Queues App with Scott Plette, Partner...

Microsoft Teams Insider ·

2025/03/26

Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers. How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insightsUpcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilitiesHow the integration of AI, including Copilot features, will provide intelligent insights, automat...

en-us

15:14

Microsoft Teams Update - Enterprise Connect Special -...

Microsoft Teams Insider ·

2025/03/24

Microsoft Teams Monthly Update - Enterprise Connect Special - March 2025 10 Teams Client UpdatesLive Web ChatInterpreter Agent Demo8 Meetings and Events UpdatesFacilitator Agent on MTR9 Teams Rooms and Places UpdatesTeams Phone Extensibility Explained9 Teams Phone UpdatesEventsThanks to Pure IP, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please wat...

en-us

21:42

The Path from PBX to Microsoft Teams Phone with Tom...

Microsoft Teams Insider ·

2025/03/19

Tom Garland, Global Service Delivery Manager at Willis Towers Watson shares an insight to the journey from traditional PBX systems to Skype for Business, and then to Microsoft Teams. Key considerations and challenges in implementing such large-scale telephony changes across a diverse global workforce The importance of aligning projects with business requirements and managing user expectations to prevent operational complicationsSpecific regional challenges, and experience in implementi...

en-us

32:46

Mastering Microsoft 365 Change with Ally Ward, M365...

Microsoft Teams Insider ·

2025/03/12

Ally Ward, M365 Global Service Owner at a major legal firm, unravels the complexities of managing Microsoft 365 change, sharing effective strategies for handling frequent updates and ensuring seamless IT operations. Ally's role in managing Microsoft 365 changes, focusing on assessing the impact of updates and determining necessary actions for adoption or complianceHow change information can be distributed through Teams channels and how to alert relevant subject matter experts to the appropr...

en-us

25:23

Copilot Practical Applications and Success Stories...

Microsoft Teams Insider ·

2025/03/05

Sarah Miller, Senior Product Marketing Manager - Microsoft 365 Copilot at Microsoft, dives into practical applications of Microsoft Copilot Agents The concept of Copilots and the journey organisations take to adopt and integrate this AI technology effectivelyReal-world use cases, including how Pets at Home are using AI agents to improve operations and efficiencyImportance of enterprise security in AI adoptionThe concept of AI agents, their functions and business value across different industr...

en-us

35:12

Microsoft Teams Phone and Rooms at Kingfisher,...

Microsoft Teams Insider ·

2025/02/26

Matt Sheldrick, M365 Product Designer at Kingfisher, a multi-national retail group with renowned brands including B&Q and Screwfix, shares how the organisation has embraced Microsoft Teams to revolutionise collaboration. How Kingfisher deployed video capabilities in all meeting rooms and even storesThe importance of quick, efficient and robust room setupsThe transition to Teams Phone and streamlining communication, focusing on flexibility and local presenceAI adoption and automation enh...

en-us

24:22

Understanding Microsoft Teams Premium: Features and...

Microsoft Teams Insider ·

2025/02/19

Mansoor Malik, Principal Group Product Manager - Microsoft Teams at Microsoft, explores the world of Microsoft Teams Premium, a significant focus for Microsoft in 2025. Teams Premium enables organisations to better manage communications and advanced workloads efficiently in a hybrid workplace.Headline features include Intelligent Recap, Queues app and Microsoft PlacesFind out about lesser-known but still valuable featuresRealising the ROI for Teams Premium Thanks to Logitech, this ep...

en-us

14:41

Microsoft Teams Update - February 2025

Microsoft Teams Insider ·

2025/02/13

Microsoft Teams Monthly Update - February 2025 Microsoft Teams Rooms Express InstallISE News and New DevicesMDEP – New OEMs and ODMsMTRoW Boards + Edge WebAppsMTRoW Multiple Camera ViewMicrosoft Teams Super ResolutionNew Teams Phone Mobile ProviderRoadmapEventsThanks to Ribbon, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video versi...

en-us

49:47

UC Status Podcast Crossover- Thoughts on 2025 from a...

Microsoft Teams Insider ·

2025/02/12

In a podcast crossover, Tom Arbuthnot joins friends Randy Chapman, Mark Vale, and Shawn Harry in episode 65 of the UC Status Podcast, where they discuss all things Microsoft Teams, AI, and future innovations. What were the big Microsoft Teams features of 2024, and a look at the Roadmap for 2025The impact of Teams Premium on user experiences and how businesses are leveraging its features, including branding, intelligent recaps and integration with external platformsThe increasing support of ...

en-us

27:54

Chandra Chivukula, Vice President, Engineering...

Microsoft Teams Insider ·

2025/02/10

Chandra Chivukula, Vice President of Engineering for Microsoft Teams, talks to Tom about the engineering strategies behind Microsoft Teams and how moving all users to the new client in 2024 has enabled more efficient and agile collaboration and a foundation for future innovation. Evolution of Microsoft Teams and ArchitectureHow Microsoft successfully transitioned over 320 million users to the new Teams clientThe goal of consistency of Teams features across different platforms, including Win...

en-us

30:49

Video Rooms in 2025 with Olly Henderson, Head of...

Microsoft Teams Insider ·

2025/02/05

Olly Henderson, Head of Video Product Management and Portfolio at Jabra, discusses the evolution of meeting room technology and how Jabra is redefining enterprise audio and video conferencing solutions. Launch of Panacast 40 VBS - a new Android bar designed for small huddle roomsThe Role of Edge AI in Jabra's video solutions for optimal performance and reduced cloud dependencyThe Future of BYOD in Meeting RoomsJabra's partnerships and collaborative efforts to enhance their product offerings...

en-us

17:04

City of Independence, from Analog Phones to Microsoft...

Microsoft Teams Insider ·

2025/01/29

Chris A. Johnson, Municipal Cyber Center Manager at the City of Independence, Missouri, shares their journey from an old analog phone system to a modern cloud-based communication infrastructure using Microsoft Teams and Five9 with the help of AVI-SPL.The transition from an outdated Avaya phone system to modern cloud platformsCollaborating with AVI-SPL accelerated the transformation timeline from a multi-year to a 2-year projectAutomating processes, improving contact center capabilities and be...

en-us

166 results

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