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PODCAST

The Lash Business Lounge

Welcome to The Lash Business Lounge, the ultimate podcast for beauty business owners who want to scale, streamline, and succeed! Hosted by salon owner, industry educator, and beauty business coach Lauren Lappin, this podcast delivers no-fluff, straight-to-the-point strategies to help you build a profitable and sustainable beauty business. Whether you’re a solo lash artist ready to take the next step or a salon owner looking to grow your team and maximize your profits, Lauren shares her expert

business fashion & beauty

All Episodes

34:49

Ep. 103: How Salon Goals Helped Tylar from 'Unreal...

The Lash Business Lounge ·

2024/07/25

Salon Golas - https://laurenlappin.com.au/salon-goalsIn this week's episode Lauren shares an amazing conversation she had recently with Tylar from Unreal Artistry in Beaconsfield, Australia. Tylar got started in the Beauty Industry at the age of 15, and worked both in Australia and in Canada (in all different types of beauty businesses) before returning to Melbourne to establish her own Salon Business. Tylar is now known throughout the Industry for her unique and amazing Salon location, and her

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47:41

Ep. 102: Q&A - Burnout | Salon Music | Workout Plans...

The Lash Business Lounge ·

2024/07/18

https://www.instagram.com/laurenlappin_In this week's episode Lauren answers questions from a recent Instagram Q&A Poll. There's a mix of personal and business related questions, so for all additional resources and any links mentioned see below: Do you ever feel burned out, or like you just can't be bothered? Salon Music and Client Refreshments. (07:10)How to gain new Clients after moving to a new state (or town/city/region). (13:40)Does Lauren follow a workout plan, how many days per week does

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38:30

Ep. 101: 10 Things I've Learned in 10 Years of Business

The Lash Business Lounge ·

2024/07/11

https://www.instagram.com/laurenlappin_In this week's episode Lauren shares 10 Things She Has Learned in 10 Years of Business.Being the "Best" will only keep you stuck working on Clients (04:30). You need to invest in You (09:15). Everyone is Replaceable (13:00). Work out what your time is worth (per hour), and then outsource any task that costs you less than 50% of your hourly rate and pay someone to do it for you (18:10). You've got to know your Numbers (19:40). You need to know your Break Even

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40:21

Celebrating 100 Episodes of The Lash Business Lounge

The Lash Business Lounge ·

2024/07/04

https://www.instagram.com/laurenlappin_In this week's episode we are Celebrating 100 Episodes of The Lash Business Lounge. In this very special episode, Lauren is joined by her Podcast Producer, Josh, who has a selection of burning questions for the Lauren and the show. • How has Marketing in the Beauty Industry changed since early 2022? (02:00)•What lessons did Lauren learn by diving into making Reels and producing so much video and audio content over the past 2-3 years? (08:35)• Is long-form or

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23:16

Ep. 99: From Chaos to Cash Flow: Why Stock Management...

The Lash Business Lounge ·

2024/06/27

Salon Goals July 2024 - Click to Learn More.In this week's episode Lauren discusses a super important topic for both the smooth running of your Business and the financial viability of your Business, Stock Control. "You really don't want to run out of stock, as your Clients will see it as a lack of professionalism" ."When you do your ordering only when supplies are low, you're setting yourself up for embarrassing situations and even Client cancellations". "If you're not keeping track of your stock on

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23:26

Ep. 98: My Top 5 Reasons for Firing a Client

The Lash Business Lounge ·

2024/06/20

https://www.instagram.com/laurenlappin_In this week's episode Lauren shares her Top 5 Reasons for Firing a Client. The Client has unrealistic expectations. (02:00)Regular payment issues and/or payment disputes. (05:50)Chronic lateness and/or No-shows. (09:30)Disrespectful or abusive behaviour towards Yourself, or your Team, or other Clients. (11:00)Lack of compatibility. (14:30)Rate and Review the Show in Apple:https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show

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16:30

Ep. 97: Things I Didn't Do to Grow My Clientele

The Lash Business Lounge ·

2024/06/13

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the Things She Didn't Do to Grow Her Clientele.Lauren didn't run lots of crazy discounts, or sales, or promotions. (01:40)Lauren didn't just create and post Content when she felt like it, she committed. (05:00)Lauren didn't view other People (and Businesses) as competition. (06:40)Lauren didn't copy what other Salons were doing in their Businesses. (08:50)Lauren wasn't lazy, and she wasn't complacent. (10:40)Lauren never

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23:16

Ep. 96: The 6 Things My Highest Achieving Coaching...

The Lash Business Lounge ·

2024/06/07

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the six things her highest achieving business coaching Clients have in common.They're Action Takers. (02:00)They Know The Have to Put the Work In. (05:00)They're All Coachable and also Open to New Ideas. (07:00)They Choose to Work on Their Business, Not Just in It. (09:30)They All Focus on Long-term Success. (11:10)They Have Been Actively Involved in Business Coaching for 12 or More Months. (17:38)Rate and Review the Show

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22:33

Ep. 95: Q&A - Price Rises | Kids in Salon | Becoming...

The Lash Business Lounge ·

2024/05/31

In this week's episode Lauren answers questions from a recent Instagram Question Box and Q&A. If you want to ask Lauren a question for future Q&A Episodes, keep an eye on her Instagram Account @laurenlappin_When you raise your prices, do you notify your Clients about the price rise? (00:55) Kids in Salon. (03:55)Tips for becoming a Lash Supplier. (10:00)Tips for not eating outside of meals. (12:20)Hiring Receptionists. (15:45)How do you resist the urge to take work back, when your Team can't

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16:50

Ep. 94: Is The Lash Industry Dying?

The Lash Business Lounge ·

2024/05/23

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the very controversial (yet persistent) question that has permeated Lash Business Discussions all around the world in 2024: Is The Lash Industry Dying?Lauren explores where (and why) these discussions are happening, her thoughts on the assertion from both the Salon Owner and Beauty Practitioner perspective, and she also pushes back against this being a tide that the fight can't fight against. Rate and Review the Show in

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40:48

Ep. 93: Deanna Campese on Lash’d Eyelashes, the...

The Lash Business Lounge ·

2024/05/17

https://www.lashdeyelashes.com/products/2024-melbourne-lash-conferenceDiscount Code: LBL10 (for 10% off your 2024 Melbourne Lash Conference Ticket)In this week's episode Lauren chats with the amazing, Deanna Campese. Deanna is the founder of Lash'd Eyelashes, the International Lash Masters Conference, and a game changing new Training Initiative with the goal of helping Lash Artists to formalise their experience in Australia. What you will hear in this incredible episode: Deanna's path from Commerce

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23:32

Ep. 92: My Top Tips for Avoiding Burnout

The Lash Business Lounge ·

2024/05/09

https://www.instagram.com/laurenlappin_In this week's episode Lauren shares her Top Tips for Avoiding Burnout in your Beauty Business.Lauren's Top Tips for Avoiding Burnout in Business. 1) Revisit Your Why. Ask yourself the following questions: Why did you start your Business?Why do you continue to operate your Business?Do your daily tasks still align with your Why? 2) Set Boundaries & Stick to Them. (Make Your Default Answer NO).3) Always Have Something Meaningful to Look Forward To. 4) Get

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20:49

Ep. 91: 5 Hard Truths About Business

The Lash Business Lounge ·

2024/05/02

Everything Lauren Lappin: https://www.laurenlappin.com.auIn this week's episode Lauren shares her Top 5 Hard Truths About Business, and what it really takes to succeed in the super competitive Beauty Industry of 2024 (and beyond). Lauren's Top 5 Hard Truths About Business.If you're not prepared to take risks, your business simply won't grow beyond that level that you're at now. (Risk 1 - Delegation and Letting Go of Control. Risk 2 - Investing in Yourself and Your Business/Team). Success Doesn't

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24:06

Ep. 90: How to Repurpose Your Existing Social Media...

The Lash Business Lounge ·

2024/04/25

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses multiple ways to repurpose your existing Social Media Content into fresh content pieces for your Socials. Lauren uses all of these methods to repurpose her own Social Media Content on her accounts - so this isn't theory, it's tried and true. Do a deep-dive into your Insights on Instagram (or whatever analytics you have access to on your Social Media channel of choice) and make a list of high performing content pieces from

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23:37

Ep. 89: Ready To Work On Your Business, Not Just In...

The Lash Business Lounge ·

2024/04/19

https://www.instagram.com/laurenlappin_In this week's episode Lauren steps you through the process of finding both the margin in your business (and the necessary trust in your Team) to start working more on your business, and less in your business. The First Steps to Working More on Your Business, and Less In It. Handing off some of your Clients to your Team. (This is a gradual process, it simply can't be rushed or you might inadvertently create more work for yourself). Stop People Pleasing

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25:56

Ep. 88: 5 Things I Failed At While Growing My Beauty...

The Lash Business Lounge ·

2024/04/12

https://www.instagram.com/laurenlappin_In this week's episode Lauren shares 5 Things She Failed at While Growing My Beauty Business.Lauren played it far too safe when she went into her first Commercial Salon Space. She was playing too small. Lauren offered a wide range of services as opposed to going with her gut and niching-down her service offerings.Lauren worked way too much and allowed herself to burn out (on more than one occasion). Lauren lacked solid boundaries with Clients and solid

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28:44

Ep. 87: How to Be Confident Showing Up on Your Salon...

The Lash Business Lounge ·

2024/04/04

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses How to Be Confident Showing Up on Your Salon Socials."Business Owners (and Teams) that focus on consistently showing up on their socials will always do better" ~ Lauren Lappin. "Growth Never Comes from Comfort Zones" ~ Lauren LappinPro Tips for Showing Up on Socials. Just Start. With repetition confidence builds.Have some notes in some tangible form - plan it out on paper, tablet, outline, etc.Schedule your

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33:18

Ep. 86: Q&A - AICIS | Staff Becoming Competition |...

The Lash Business Lounge ·

2024/03/29

https://www.instagram.com/laurenlappin_In this week's episode Lauren answers four great questions from a recent Instagram poll.Is (AICIS) a consideration when importing Lash and Beauty Products into Australia? [ Australian Industrial Chemicals Introduction Scheme(AICIS)https://www.industrialchemicals.gov.au/ ] How should I handle a Team Member leaving and starting their own Salon in the same town, or local area? What to say to Clients when a Team Member leaves? How do we create a work environment

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32:39

Ep. 85: Q&A - The Sales Mindset (Solutions Selling) |...

The Lash Business Lounge ·

2024/03/21

https://www.instagram.com/laurenlappin_In this week's episode Lauren answers four great questions from a recent Instagram poll.How do I sell to the Client without feeling like I'm pushing too much on them and/or making them feel uncomfortable during the Sales Interaction?How can Salon Owners and Employees save time on taking, tracking and reading Client Notes?How does Lauren deal with (and minimise) Allergic Reactions in her Salon? [ please note: this is not Medical Advice, and should be read or

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24:54

Ep. 84: How I Balance Being a Business Owner and a Mum

The Lash Business Lounge ·

2024/03/14

https://www.instagram.com/laurenlappin_In this week's episode Lauren speaks to a very tough (yet common) question she is asked by busy Salon Owners: How does Lauren balance being a Business Owner and a Mum? Myth-busting >>> "You can be a great Business Owner, and a great Mum. You can have both!"How Lauren Does It. Sharing the load with (and being thankful for) a Super Supporting Partner.Focus on your Time Management. (Go here for more Eps about >>> Time Management).Scheduling in

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