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PODCAST

Matt Talks Hospitality: Real conversations for innovative hoteliers

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Matt Talks Hospitality is a podcast for hoteliers who want to understand the technology, ideas and people shaping modern hospitality. Hosted by Mews CEO Matt Welle, each episode explores the tools, challenges and decisions behind how hotels work – and how they keep getting better. All episodes available here: https://hubs.ly/Q0350wrf0 Meet Matt beyond the podcast: https://www.linkedin.com/in/matthijswelle/

business management

All Episodes

35:29

Matt Talks - Hospitality Investment Strategies with...

Matt Talks Hospitality: Real conversations for... ·

2025/06/17

In this episode Matt talks to leadership consultant Joe Pettigrew about investment strategies. They delve into various approaches to investing, sharing insights and experiences to guide viewers in making informed financial decisions. Hear their perspectives on navigating the investment landscape and what to be focusing on for 2025. Learn more about the podcast here: https://hubs.ly/Q0350wrf0 #hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #hoteltech #RMS #guestexperience #luxury...

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27:01

Matt Talks - The Magic of Atomize RMS for hoteliers...

Matt Talks Hospitality: Real conversations for... ·

2025/06/17

Matt and Ellen, Product Director at Atomize, dive into how Atomize RMS enables real-time, context-aware price optimization for hotels. Ellen shares her journey from product research to UX, emphasizing trust in automation and the evolving role of revenue managers. They explore the shift toward total revenue optimization, the power of guest data, and reflect on what defines exceptional, future-focused hospitality. Learn more about the podcast here: https://hubs.ly/Q0350wrf0 #hoteltech #hospital...

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27:01

The magic of Atomize RMS with Ellen Hartelius

Matt Talks Hospitality: Real conversations for... ·

2025/06/17

Matt and Ellen, Product Director at Atomize, dive into how Atomize RMS enables real-time, context-aware price optimization for hotels. Ellen shares her journey from product research to UX, emphasizing trust in automation and the evolving role of revenue managers. They explore the shift toward total revenue optimization, the power of guest data, and reflect on what defines exceptional, future-focused hospitality. Learn more about the podcast here: https://hubs.ly/Q0350wrf0 #hoteltech #hospital...

en

35:29

Best hospitality investment strategies with Joe...

Matt Talks Hospitality: Real conversations for... ·

2025/06/17

In this episode Matt talks to leadership consultant Joe Pettigrew about investment strategies. They delve into various approaches to investing, sharing insights and experiences to guide viewers in making informed financial decisions. Hear their perspectives on navigating the investment landscape and what to be focusing on for 2025. Learn more about the podcast here: https://hubs.ly/Q0350wrf0 #hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #hoteltech #RMS #guestexperience #luxury...

en

1:10

Matt and Richard on the history of Mews

Matt Talks Hospitality: Real conversations for... ·

2025/06/11

Wonder where our name came from and how Mews got its start? Listen in on a conversation between two long time business partners on the history of mews.

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26:37

Matt Talks - Hotel jobs of the future

Matt Talks Hospitality: Real conversations for... ·

2025/06/09

The hospitality industry is undergoing a shift as technology and AI reshape traditional roles. Positions like night auditors and reservation agents are changing. This week Matt caught up with George Barker, Senior Director of Communications, to see what it takes to thrive in this new landscape. The takeaway? The industry must rethink education and hiring, placing greater value on curiosity, adaptability, and human connection. Learn more about the podcast here: https://hubs.ly/Q0350wrf0 #hotel...

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26:37

Hotel jobs of the future with George Barker

Matt Talks Hospitality: Real conversations for... ·

2025/06/09

The hospitality industry is undergoing a shift as technology and AI reshape traditional roles. Positions like night auditors and reservation agents are changing. This week Matt caught up with George Barker, Senior Director of Communications, to see what it takes to thrive in this new landscape. The takeaway? The industry must rethink education and hiring, placing greater value on curiosity, adaptability, and human connection. Learn more about the podcast here: https://hubs.ly/Q0350wrf0 #hotel...

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17:55

Matt Talks - Top 10 Mews features in the last year

Matt Talks Hospitality: Real conversations for... ·

2025/06/06

We’re diving into ten powerful features of Mews that every hotelier should know about. From Apple Wallet integration for smooth key access to smarter guest profile management, these tools aren’t just flashy, they’re genuinely game-changing. Learn how AI tooltips and payment pre-auths can make check-in faster and easier, while dynamic pricing and automated workflows help boost revenue and cut out the busywork. Plus, we throw in two bonus features! Learn more about the podcast here: htt...

en

17:55

Top 10 Mews features in the last year

Matt Talks Hospitality: Real conversations for... ·

2025/06/06

We’re diving into ten powerful features of Mews that every hotelier should know about. From Apple Wallet integration for smooth key access to smarter guest profile management, these tools aren’t just flashy, they’re genuinely game-changing. Learn how AI tooltips and payment pre-auths can make check-in faster and easier, while dynamic pricing and automated workflows help boost revenue and cut out the busywork. Plus, we throw in two bonus features! Learn more about the podcast here: htt...

en

52:52

Matt Talks - to Richard on the history of Mews

Matt Talks Hospitality: Real conversations for... ·

2025/06/05

Grab your popcorn and cozy chair for a special episode with Mews Founder, Richard Valtr. The two long-time friends and business partners chat about the original vision for Mews as a disruptor, how they earned early customer trust, and what it took to push through industry resistance. They discuss the importance of values, human connections and the future of Mews. And, if you've ever wondered about the history of the name, click that play button. Learn more about the podcast here: https://hubs...

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52:52

The history of Mews with Richard Valtr

Matt Talks Hospitality: Real conversations for... ·

2025/06/05

Grab your popcorn and cozy chair for a special episode with Mews Founder, Richard Valtr. The two long-time friends and business partners chat about the original vision for Mews as a disruptor, how they earned early customer trust, and what it took to push through industry resistance. They discuss the importance of values, human connections and the future of Mews. And, if you've ever wondered about the history of the name, click that play button. Learn more about the podcast here: https://hubs...

en

39:53

Matt Talks - to Michael Fitzsimmons - on hotel...

Matt Talks Hospitality: Real conversations for... ·

2025/05/26

Matt sits down with Michael Fitzsimmons, VP of Growth at Mews. They dive into why a hotel’s website is much more than just a place for booking, it's your digital front door, the first impression, the first experience and essentially the business card of the property. They explore how a strong, well-designed online presence can make all the difference in converting casual browsers into loyal, paying guests, and why investing in your hotels digital storefront is no longer a nice to...

en

39:53

Best hotel website strategies with Michael Fitzsimmons

Matt Talks Hospitality: Real conversations for... ·

2025/05/26

Matt sits down with Michael Fitzsimmons, VP of Growth at Mews. They dive into why a hotel’s website is much more than just a place for booking, it's your digital front door, the first impression, the first experience and essentially the business card of the property. They explore how a strong, well-designed online presence can make all the difference in converting casual browsers into loyal, paying guests, and why investing in your hotels digital storefront is no longer a nice to...

en

28:29

Matt Talks - 9 ways pop culture can inspire your...

Matt Talks Hospitality: Real conversations for... ·

2025/05/19

Matt dives into his love of pop culture—think Beyoncé and Taylor Swift—and how their approach to performance, feedback, and fan connection can inspire the hospitality world. He shares early hospitality stories, the value of emotional intelligence, and why creativity is key to building memorable, guest-first experiences. Learn more about the podcast here: https://hubs.ly/Q0350wrf0 Meet Matt Welle, CEO of Mews - https://www.linkedin.com/in/matthijswelle/

en

28:29

9 ways pop culture can inspire your hospitality

Matt Talks Hospitality: Real conversations for... ·

2025/05/19

Matt dives into his love of pop culture—think Beyoncé and Taylor Swift—and how their approach to performance, feedback, and fan connection can inspire the hospitality world. He shares early hospitality stories, the value of emotional intelligence, and why creativity is key to building memorable, guest-first experiences. Learn more about the podcast here: https://hubs.ly/Q0350wrf0 Meet Matt Welle, CEO of Mews - https://www.linkedin.com/in/matthijswelle/

en

23:16

Matt Talks - Why multi currency matters in hospitality

Matt Talks Hospitality: Real conversations for... ·

2025/05/06

In this episode, Matt sits down with Susanne Sandler, GM of Fintech at Mews, to talk about brand-new feature Multicurrency. The pair discuss the challenges cross-border payments create for international guests – from unfamiliar currencies to hidden fees – and how Multicurrency enhances the guest experience and boosts hotel revenue in the process. Want to meet the hosts - follow our main page: https://hubs.ly/Q0350wrf0

en

23:16

Why multicurrency matters in hotel payments with...

Matt Talks Hospitality: Real conversations for... ·

2025/05/06

In this episode, Matt sits down with Susanne Sandler, GM of Fintech at Mews, to talk about brand-new feature Multicurrency. The pair discuss the challenges cross-border payments create for international guests – from unfamiliar currencies to hidden fees – and how Multicurrency enhances the guest experience and boosts hotel revenue in the process. Want to meet the hosts - follow our main page: https://hubs.ly/Q0350wrf0

en

28:57

Matt Talks - User disengagement in hospitality

Matt Talks Hospitality: Real conversations for... ·

2025/04/25

User Disengagement might not be the most exciting term, but it plays a crucial role in shaping guest experiences. Matt shares his insights on the topic with a comparison to TikTok. It can mean the difference between seamless, personalized service and a journey filled with friction and frustration. In this episode, Matt explores how a cloud platform creates a more intuitive interface for staff, challenges the traditional approach of linking reservations to rooms, and explains why minimizing f...

en

28:57

How to work with user disengagement

Matt Talks Hospitality: Real conversations for... ·

2025/04/25

User Disengagement might not be the most exciting term, but it plays a crucial role in shaping guest experiences. Matt shares his insights on the topic with a comparison to TikTok. It can mean the difference between seamless, personalized service and a journey filled with friction and frustration. In this episode, Matt explores how a cloud platform creates a more intuitive interface for staff, challenges the traditional approach of linking reservations to rooms, and explains why minimiz...

en

26:46

Macro trends and their impacts to the travel industry

Matt Talks Hospitality: Real conversations for... ·

2025/04/17

In this conversation between Matt and Wouter Geerts, Director of Market Research at Mews, they talk about big-picture trends affecting the global economy. They discuss economic, political development and consumer sentiment and how this impacts and shifts travel demand. Watch the video - https://www.mews.com/en/resources/matt-talks#ep25

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115 results

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