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PODCAST

WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation

WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and

business management

All Episodes

57:07

WBSP752: Grow Your Business by Learning Consumer’s...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/30

Send us a text Enterprise IT decisions carry enormous financial and strategic weight, and analyst firms like Gartner, Forrester, and IDC play a pivotal role in shaping them. Yet despite the influence of their research, many IT and business leaders struggle to use it effectively. Too often, organizations rely on reprints or surface-level summaries without grasping the full context or limitations. When properly interpreted, analyst insights can significantly reduce risk, streamline decisions, a...

en-us

58:12

WBSP751: Grow Your Business by Learning from...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/29

Send us a text The enterprise software landscape continues to evolve rapidly, with vendors doubling down on AI innovation, strategic partnerships, and vertical-specific enhancements. Acumatica is making waves by detailing its AI-driven ERP roadmap tailored for the mid-market, while Deltek introduces benchmarking capabilities powered by its Clarity study to enrich Vantagepoint users’ insights. Meanwhile, Appian and Creatio are pushing platform updates that elevate data fabric and process autom...

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23:31

WBSP750: Grow Your Business by Learning the Top 10...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/28

Send us a text The Configure-to-Order (CTO) space within manufacturing demands systems built for flexibility—balancing standardized components with the ability to configure products quickly and accurately. Unlike Engineer-to-Order (ETO), where each project starts from scratch, CTO relies on predefined options that can be assembled in various ways to meet customer needs. This configuration may occur within ERP or PLM systems, or extend outward through CPQ tools and e-commerce interfaces, depen...

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61:02

WBSP749: Grow Your Business by Learning How to Work...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/23

Send us a text Selecting the right research firm is a strategic decision that hinges on aligning their domain expertise with your industry’s specific challenges and goals. These firms do more than collect data—they interpret trends, test assumptions, and translate findings into actionable insights that inform critical business decisions. To ensure a good fit, it’s essential to evaluate their methodologies, track record, and how well they tailor recommendations to your objectives. A credible r...

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44:41

WBSP748: Grow Your Business by Understanding...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/22

Send us a text Customer service in eCommerce comes with unique complexities, especially when managing thousands of product-related inquiries that can make or break a sale. Given the typically lower price points, even premium brands face a dilemma: hiring seasoned agents can be cost-prohibitive, yet relying on less experienced staff may jeopardize customer satisfaction. This is where seamless integration with eCommerce platforms becomes vital—ensuring agents have the right context and tools to...

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33:19

WBSP747: Grow Your Business by Learning the Top 10...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/21

Send us a text In Engineer-to-Order (ETO) environments, early-stage collaboration with customers is critical, particularly during design and engineering. While general-purpose tools like Smartsheet or Monday.com may aid in project tracking, they typically fall short in supporting the depth and complexity of data exchange inherent in ETO workflows. Similarly, CAD and PLM platforms offer some collaborative capabilities, but their reach is often confined to engineering-specific tasks. The real c...

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57:27

WBSP746: Grow Your Business by Understanding...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/16

Send us a text Project management has come a long way from rigid, legacy systems to more adaptable, user-friendly platforms that cater to today’s fast-paced work environments. Modern solutions range widely—from balanced tools that blend structure with flexibility to sprawling, spreadsheet-like systems demanding heavy consulting to tailor workflows. In this evolving landscape, ClickUp has emerged as a versatile player, promising both ease of use and robust customization. But the key question r...

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59:06

WBSP745: Grow Your Business by Learning from...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/15

Send us a text The enterprise technology landscape is heating up with a wave of strategic acquisitions and bold AI investments signaling a new era of innovation and consolidation. Lenovo’s move to acquire Infinidat strengthens its foothold in enterprise storage, while CDP consolidation accelerates as Rokt absorbs mParticle, tightening the data ecosystem. AI-driven capabilities are front and center, with ServiceNow advancing its agentic AI roadmap through Cuein and Oracle launching AI agents t...

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18:41

WBSP744: Grow Your Business by Learning the Top 10...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/14

Send us a text Make to Stock (MTS) manufacturers may span diverse industries, but their ERP needs often align around the essentials: accurate demand forecasting, efficient inventory management, and resilient supply chain operations. With production driven by forecasts rather than confirmed orders, the stakes for planning precision are high—making tools like MRP, S&OP, and warehouse logistics critical to profitability. In our 2025 ERP analysis, we zeroed in on platforms that go beyond basi...

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56:25

WBSP743: Grow Your Business by Learning from...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/09

Send us a text The enterprise tech space is buzzing with momentum as AI-driven innovation, strategic acquisitions, and infrastructure investments redefine the competitive landscape. From Qbiq’s $16M raise to automate architectural design to Vasco’s funding to optimize startup revenue trajectories with AI, it’s clear that intelligent automation is no longer a luxury—it’s a necessity. Meanwhile, power-hungry data centers brace for demand to double in the next five years, prompting infrastructur...

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56:55

WBSP742: Grow Your Business by Learning Chris'...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/08

Send us a text Startups and scaleups often sprint toward innovation, laser-focused on building game-changing products—but in the rush, many forget that visibility is just as critical as viability. While founders perfect their pitch decks and chase product-market fit, they often underestimate the power of analyst firms. These aren’t just report writers—they're strategic allies offering market intelligence, competitive benchmarking, and credibility boosts that can shape investor confidence and ...

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21:38

WBSP741: Grow Your Business by Learning the Top 10...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/07

Send us a text Make-to-Order (MTO) industries operate on the principle that production begins only after a confirmed customer order, demanding ERP systems that can gracefully handle variability, non-standard workflows, and high-precision job tracking. From custom fabrication to complex project-based builds, the ERP platforms featured in our list have been evaluated not just for baseline functionality, but for their ability to support the real-world intricacies of MTO environments—whether it's...

en-us

62:12

WBSP740: Grow Your Business by Learning How Modern,...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/02

Send us a text ERP implementation has come a long way from the days of consultant armies and 15-to-1 service ratios—today, it’s more about smart AI-human collaboration than brute-force deployment. As Jon Reed points out in his cloud ERP article, the real transformation isn’t in the flashy go-live moment, but in the gradual, AI-assisted journey to measurable value—timelines that tend to shift depending on which vendor's pitch you're hearing. In this episode, Sam Gupta joins Jon in a live Linke...

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54:57

WBSP739: Grow Your Business by Understanding...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/07/01

Send us a text Blending IT Service Management (ITSM) with Customer Experience (CX) might raise eyebrows—kind of like pineapple on pizza—but for some businesses, it's the perfect combo. In industries where support teams double as customer-facing heroes, separating internal service workflows from external customer engagement creates more chaos than clarity. That’s where platforms like Freshsales come into play, aiming to bridge that gap by unifying data, aligning teams, and simplifying service ...

en-us

22:01

WBSP738: Grow Your Business by Learning the Top 10...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/06/30

Send us a text Selecting the right ERP system for the food and beverage (F&B) industry demands more than a surface-level comparison—it requires a deep dive into the unique operational and regulatory challenges that shape each business model within this sector. From raw ingredient sourcing to last-mile delivery, F&B companies must navigate strict traceability requirements, evolving compliance mandates, and complex transaction flows that vary widely across producers, manufacturers, and ...

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52:26

WBSP737: Grow Your Business by Understanding...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/06/25

Send us a text In a world where every software platform claims to do marketing automation, the line between true orchestration and glorified batch-and-blast gets blurry fast. Enterprise marketers, in particular, need more than bolt-on features—they need a unified engine that can keep cross-channel journeys seamless, scalable, and, ideally, sanity-preserving. That’s where Marketo Engage, now under the Adobe Experience Cloud umbrella, steps in with its deep event management capabilities, brand ...

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62:18

WBSP736: Grow Your Business by Learning from...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/06/24

Send us a text The tech landscape is rapidly evolving as major players and emerging startups alike double down on AI-driven innovation and infrastructure transformation. Qlik’s acquisition of Upsolver enhances real-time data ingestion for Apache Iceberg, while Epicor’s new Prism Vertical AI Agents are reimagining how frontline workers interact with enterprise intelligence. In parallel, Apple’s entry into a consortium focused on next-gen AI data centers highlights growing urgency around power ...

en-us

31:27

WBSP735: Grow Your Business by Learning the Top 10...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/06/23

Send us a text Evaluating ERP systems through the lens of service-centric versus product-centric industries is essential, as service-based businesses face a unique set of challenges that demand greater flexibility and configurability. Unlike their product-focused counterparts that rely on standardized inventory and supply chain modules, service organizations often operate with complex, non-linear processes that require adaptable ERP frameworks, especially in areas like project billing, workfo...

en-us

48:32

WBSP734: Grow Your Business by Learning about the...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/06/18

Send us a text The transformation and Phase 0 planning for SAP ECC are pivotal in setting the stage for a smooth transition to a more agile and future-ready ERP environment. This initial phase focuses on a comprehensive assessment of the existing system landscape, uncovering opportunities for business process enhancements, and crafting a clear strategic roadmap for migration or optimization. Crucial activities include evaluating data readiness, securing stakeholder alignment, and implementing...

en-us

55:45

WBSP733: Grow Your Business by Understanding...

WBSRocks: Scaling Growth with AI, Enterprise... ·

2025/06/17

Send us a text Despite rumors of SaaS’s decline, numerous SaaS companies boasting billion-dollar valuations continue to push innovation, particularly in Payroll and Human Capital Management (HCM). Yet, a paradox emerges as some of these firms, after initially delivering advanced HR features, have rolled back functionality, leaving users disappointed. This raises questions about Personio’s rapid rise: Is its success simply a reversion to managed services, signaling a return to the basics, or d...

en-us

811 results

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