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Telecom Reseller / Technology Reseller News

Telecom Reseller

AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Cisco Webex Showcases AI-Driven Collaboration at...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“AI isn’t just a buzzword—it’s transforming how contact centers and collaboration tools deliver value.” – Gary Pesta, Collaboration Account Executive, Webex At Navigate 25, Doug Green, Publisher of Technology Reseller News, sat down with Gary Pesta of Cisco’s Webex team to explore how Cisco is helping enterprises and service providers meet customer needs with flexible, AI-powered solutions. Cisco’s focus, Pesta explained, is on enabling seamless collaboration across voice, video, and customer

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Navigating Compliance and Growth in Telecom: The...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“Compliance missteps can shut a company down, but the right legal partner can also unlock growth.” – Jonathan Marashlian, Managing Partner, The CommLaw GroupAt Navigate 25, Doug Green, Publisher of Technology Reseller News, sat down with Jonathan Marashlian of Marashlian & Donahue, The CommLaw Group, to discuss the evolving communications ecosystem, regulatory risks, and why specialized legal guidance has never been more critical. Marashlian reflected on his firm’s two decades advising

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1:14

FlexPoint Automates AR for MSPs with White-Label...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“We work with a lot of MSPs to help automate accounting and bookkeeping tasks they might still be doing manually,” says Alexa Vilca of FlexPoint, speaking at the MSP Summit. FlexPoint offers a purpose-built accounts receivable solution designed to improve cash flow and visibility for MSPs. The company’s white-label payment portal allows end customers to log in, make payments easily, and choose flexible options, including credit card, debit, ACH, and even short-term financing. Vilca notes that the

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1:00

Wildix Showcases No-Code Agentic AI at MSP Summit,...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“Something that really sets us apart is that we sell exclusively through our channel partners and managed service providers,” says Matt Stimax of Wildix, speaking at the MSP Summit in Orlando. Wildix, a global provider of unified communications software, continues to strengthen its position as a channel-first vendor, focusing on enabling MSPs to expand their portfolios with advanced UC and AI-driven solutions. At the Summit, Stimax highlighted the company’s no-code agentic AI tools for voice bots

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1:03

GreenStar Marketing Prepares MSPs for Q1 with Q4...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“Q1 is right around the corner—are you ready?” asks Stephanie Benzik of GreenStar Marketing. Speaking at the MSP Summit in Orlando, Benzik noted that the transition into a new year often brings new product launches, fresh goals, and renewed demand for polished branding and digital presence. For many MSPs and tech companies, that means confronting outdated websites, stale collateral, or branding that no longer reflects the business they’ve become. To help partners get a head start, GreenStar

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1:28

GreenStar Marketing: Tech-First Marketing for MSPs,...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“At GreenStar Marketing, we only work in the tech and telecom ecosystem—and we do it on purpose,” says Stephanie Benzik, who along with Kenny Coulter represented GreenStar Marketing at the MSP Summit in Orlando. In a conversation at the event, the team explained why GreenStar stands apart from generic marketing agencies: its staff bring deep backgrounds in technology and telecom, allowing them to understand client solutions and audiences without a steep learning curve. That expertise translates

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Legion at Kraft Kennedy: Partnering with MSPs on the...

Telecom Reseller / Technology Reseller News ·

2025/09/22

At the recent MSP Summit, Doug Green, Publisher of Technology Reseller News, sat down with Kyri Davis, Co-Founder of Legion at Kraft Kennedy, to discuss how the firm is helping MSPs strengthen their cybersecurity offerings. Kraft Kennedy, a New York–based MSP with more than 40 years of expertise in the legal and financial services sectors, recently launched Legion, a division dedicated to “left side of boom” cybersecurity. Legion partners with MSPs to deliver penetration testing, security

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14:48

A Trusted Alternative: CaaB on VMware Market...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“The real alternative is a trusted home, a trusted partner, not just a replacement,” says Roman Semionov, Sales Director at CaaB. “VMware’s model shifts have shattered trust, and MSPs are looking for stability.” In a new Technology Reseller News podcast, Publisher Doug Green speaks with Semionov about why CaaB is positioning itself as a partner-first cloud infrastructure provider at a time of massive turbulence in the virtualization market. With Broadcom’s acquisition of VMware leading to sharp

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CallTower’s William Rubio: Partnerships, AI, and...

Telecom Reseller / Technology Reseller News ·

2025/09/22

At the MSP Summit, Doug Green, Publisher of Technology Reseller News, sat down with William Rubio, Chief Revenue Officer at CallTower, to discuss the challenges and opportunities facing MSPs as they prepare for 2026. Rubio emphasized that success in today’s environment requires MSPs to choose the right partners rather than simply chasing products. With CallTower’s expertise in cloud communications—including Microsoft, Cisco, Zoom, and CCaaS platforms such as Genesys and Five9—the company positions

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VCONIC, Frontline Group, and United Way 2-1-1:...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“You can have the best program in the world, but if nobody knows about it, it won’t make a difference,” says Todd Jordan, who leads United Way of Greater Kansas City’s 2-1-1. “That’s why we run a 24/7/365 contact center—to guide people to real help with a kind, empathetic voice.” In this special Technology Reseller News podcast, Publisher Doug Green brings together Todd Jordan (United Way 2-1-1, Kansas City), Jill Blankenship (CEO, Frontline Group), and Thomas McCarthy-Howe (CTO, VCONIC) to explore

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James Moore Technology Services: Building Smarter...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“Cybersecurity has been oversold for too long—expensive, complicated, and not user-friendly. What small and mid-sized businesses really need are affordable, effective protections delivered with education and consultation,” says Tomas Sjostrom, CISSP and President of Technology Services at James Moore Technology Services. At the MSP Summit, Sjostrom sat down with Doug Green, Publisher of Technology Reseller News, to discuss his session, Establishing a Successful Managed Security Program: The

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DartIQ: Making the “Broadcom Exit” Practical for...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“The Broadcom acquisition changed VMware’s business strategy—and prices—overnight. Our job is to make the exit as simple as possible,” says Peri Uday Bhaskar, of DartIQ. In this Technology Reseller News podcast recorded at MSP Summit, Publisher Doug Green speaks with Bhaskar about DartIQ’s focus: accelerating and de-risking VMware workload migrations to customers’ preferred destinations—public cloud, private cloud, or on-prem. Bhaskar notes that VMware’s long-time stability masked how dependent

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Beyond the Sale: TELCLOUD Helps Resellers Build...

Telecom Reseller / Technology Reseller News ·

2025/09/18

"This isn’t a business where you swap technology every two years—these are life safety lines that need to work for the next 20," says Jake Jacoby, CEO of TELCLOUD. "That’s why our approach is about doing the right thing for customers and giving partners confidence that what they deliver today will stand the test of time."In the latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, sits down with Jacoby to discuss what happens beyond the

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24:41

Mobile Ecosystem Forum: Dario Betti on AI, Mobility,...

Telecom Reseller / Technology Reseller News ·

2025/09/18

“AI has eaten software for lunch, but it might be eating communications for dinner,” says Dario Betti, CEO of the Mobile Ecosystem Forum (MEF), in a wide-ranging conversation with Doug Green, Publisher of Technology Reseller News. In this podcast, Betti discusses his recent article, The AI Gold Rush Isn’t Going Elon Musk’s Way, and explores how mobility has become the front line in the AI revolution. With OpenAI’s ChatGPT generating $2 billion in consumer spending from its mobile app—compared to

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Fornix: Stop “Trick-or-Treat” Marketing—Start...

Telecom Reseller / Technology Reseller News ·

2025/09/17

“At events, don’t chase 200 badge scans—set a KPI like 25 real conversations that turn into 15 meetings and 10 closes,” says Charlene Ignacio, founder of Fornix.At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Ignacio about Fornix’s mission: unite MSPs and vendors to win more deals through aligned sales-and-marketing execution. Fornix operates as a fractional Channel Chief/CMO/CRO, bringing CEO-level discipline to planning, pipeline creation, and partner

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Leaseweb USA: Powering MSP Growth with Scalable...

Telecom Reseller / Technology Reseller News ·

2025/09/17

“We’re the unmanaged service provider—we don’t want to do what MSPs do. We provide the infrastructure so they can grow,” says Andrew Natour of Leaseweb USA. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Tim Mandell and Andrew Natour to discuss how Leaseweb partners with MSPs to deliver flexible, scalable infrastructure without requiring massive CapEx investments. Leaseweb, a Dutch-based global cloud infrastructure provider with 28 data centers

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CMIT Solutions: Bringing National Strength to Local...

Telecom Reseller / Technology Reseller News ·

2025/09/17

“Technology is just a tool—we help businesses maximize its use and apply AI correctly to drive efficiency,” says Mahmud Khan of CMIT Solutions. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Khan, who recently launched CMIT Solutions of Greater Burlington, New Jersey. As a new franchise owner, Khan is tapping into CMIT’s national resources—over 260 locations and 9,000 technicians—to deliver enterprise-grade IT services with a local touch. Khan’s

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dmarcian: Why MSPs Must Put Email Authentication...

Telecom Reseller / Technology Reseller News ·

2025/09/17

“Noncompliance isn’t just risky—it can mean lost licenses, lost trust, and lost business,” says Joe Garner of dmarcian. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, caught up with Garner and colleague Billy Muldoon to discuss why DMARC—the standard for authenticating email—should be a top priority for MSPs and their clients. Founded by Tim Draegen, the primary author of DMARC, dmarcian’s mission is to spread adoption of the open standard across the email

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Empellor CRM: Making CRM Work for MSPs, Podcast

Telecom Reseller / Technology Reseller News ·

2025/09/17

“CRM shouldn’t suck—but for too many companies, it does,” says Christopher Smith, Founder of Empellor CRM. “The good news is, when implemented correctly, it can finally deliver on its promise of productivity.” At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Smith about why so many organizations feel burdened by CRM systems—and how Empellor CRM helps MSPs and their customers unlock real value. Smith, who has spent nearly 20 years implementing CRM,

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11:12

C3 Complete: Turning Compliance from Burden to...

Telecom Reseller / Technology Reseller News ·

2025/09/17

“Noncompliance in certain cases is not an option—and it can put a company out of business,” says Rick Mancinelli, CEO of C3 Complete. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Mancinelli and Shash Patel, VP at C3 Complete, to discuss why compliance has become one of the most pressing challenges—and opportunities—for MSPs. C3 Complete is a multifaceted service provider offering cloud, managed services, connectivity, security, and compliance

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Telecom Reseller / Technology Reseller News

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