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PODCAST

Eye On A.I.

Eye on A.I. is a biweekly podcast, hosted by longtime New York Times correspondent Craig S. Smith. In each episode, Craig will talk to people making a difference in artificial intelligence. The podcast aims to put incremental advances into a broader context and consider the global implications of the developing technology. AI is about to change your world, so pay attention.

technology

All Episodes

57:01

#299 Jacob Buckman: Why the Future of AI Won't Be...

Eye On A.I. ·

2025/11/09

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. Why do today's LLMs forget key details over long context, and what would it take to give them real memory that scales? In this episode of Eye on AI, host Craig Smith explores Manifest AI's Power Retention architecture and how it rethinks memory, context, and learning for modern models. We look at why transformers struggle with long inputs, how state

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51:01

#298 Ryan Kolln: How Appen Trains the World's Most...

Eye On A.I. ·

2025/11/06

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. How do the world's most powerful AI models get trained and trusted at scale, and what does that really take from data to deployment? In this episode, Appen CEO Ryan Kolln joins Eye on AI to unpack how rigorous human evaluation, culturally aware data, and model-based judges come together to raise real-world performance. In this episode of Eye on AI, host Craig

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24:16

#298 Sunita Sarawagi: How AI Can Learn the World and...

Eye On A.I. ·

2025/11/02

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. Why should AI that learns from the messy real world still obey strict logic, and what does it take to make that reliability hold up in production? In this episode of Eye on AI, host Craig Smith sits down with Sunita Sarawagi to unpack how large scale learning can be combined with explicit rules and constraints so models stay trustworthy. We cover when world

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47:55

#297 Jeff Lunsford: How Agentic AI Will Redefine...

Eye On A.I. ·

2025/10/30

Why will agentic AI redefine every digital interaction, and what foundation do enterprises need to make it safe, trusted, and real time? In this episode of Eye on AI, host Craig Smith sits down with Jeff Lunsford to unpack how a neutral customer data platform like Tealium becomes the control plane for agentic systems. We cover how to collect and unify first party data responsibly, enforce consent and identity across channels, and feed the right context to models so agents can act with confidence in

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43:04

#296 Yeop Lee: How Coxwave is Redefining AI Evaluation

Eye On A.I. ·

2025/10/26

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. How is Coxwave Redefining AI Evaluation? In this episode of Eye on AI, host Craig Smith is joined by Yeop Lee, Head of Product at Coxwave. Together they explore how teams move beyond accuracy-only metrics to outcome focused evaluation with Coxwave's Align. We look at how Align measures satisfaction, trust, and task completion across chat, email, and voice,

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43:49

#295 Fergal Reid: Why Your Bots Fail and How Agents...

Eye On A.I. ·

2025/10/19

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. Why do so many chatbots fail in the real world, and how can AI agents actually fix customer support? In this episode of Eye on AI, host Craig Smith explores how teams move beyond scripted bots to production-grade AI agents that resolve real issues across chat, email, and voice. We look at what makes agents reliable at scale, how to configure them safely, and

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57:04

#294 Bhaskar Roy: How Workato Is Building the Rise of...

Eye On A.I. ·

2025/10/16

Try OCI for free at http://oracle.com/eyeonai This episode is sponsored by Oracle. OCI is the next-generation cloud designed for every workload – where you can run any application, including any AI projects, faster and more securely for less. On average, OCI costs 50% less for compute, 70% less for storage, and 80% less for networking. Join Modal, Skydance Animation, and today’s innovative AI tech companies who upgraded to OCI…and saved. How are enterprises moving from AI experiments to a true

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43:19

#293 Greg Shewmaker: How Enterprises Can Implement...

Eye On A.I. ·

2025/10/13

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. How can enterprises truly scale with agentic AI? In this episode of Eye on AI, host Craig Smith speaks with Greg Shewmaker, CEO of r.Potential, about how organizations can successfully implement agentic AI systems that enhance human performance instead of replacing it. Greg explains why the future of work depends on a new partnership between people and

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45:06

#292 Peeyush Ranjan: How Nurix Is Redefining Voice AI...

Eye On A.I. ·

2025/10/09

Discover how Neurix is building the next generation of voice AI that sounds and reacts like a human in this conversation with Peeyush, former Google technologist and co-founder of Miracle Labs. Peeyush shares how Neurix is solving the toughest challenges in conversational AI — from eliminating latency to creating natural, real-time dialogue that mirrors human interaction. He explains why voice is the hardest frontier in AI, how Neurix’s proprietary models manage conversation flow, and what it takes

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52:50

#291 Naveen Jain: How AI Predicts Cancer, Diabetes &...

Eye On A.I. ·

2025/10/06

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. Can AI and RNA testing make illness optional? In this episode, Eye on AI host Craig S. Smith sits down with Naveen Jain, founder and CEO of Viome, to explore how RNA sequencing and artificial intelligence are transforming our understanding of chronic disease. Jain shares how a personal tragedy led him to launch Viome, a company on a mission to digitize the

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59:41

#290 Joel Hron: How Thomson Reuters is Approaching...

Eye On A.I. ·

2025/09/29

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. Joel Hron, Chief Technology Officer at Thomson Reuters, joins Eye on AI to unpack the future of agentic systems and what it takes to build them responsibly at enterprise scale. We dive into the shift from prompt-based AI to true agentic workflows capable of planning, reasoning, and executing complex tasks. Joel breaks down how Thomson Reuters is deploying

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54:06

#289 Eiso Kant: How Reinforcement Learning and Coding...

Eye On A.I. ·

2025/09/24

How do we get from today’s AI copilots to true human-level intelligence? In this episode of Eye on AI, Craig Smith sits down with Eiso Kant, Co-Founder of Poolside, to explore why reinforcement learning + software development might be the fastest path to human-level AI. Eiso shares Poolside’s mission to build AI that doesn’t just autocomplete code — but learns like a real developer. You’ll hear how Poolside uses reinforcement learning from code execution (RLCF), why software development is the

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55:05

#288 Florian Douetteau: How Enterprises Can Scale and...

Eye On A.I. ·

2025/09/21

Discover how enterprises can successfully adopt and scale agentic AI to create real business impact in this conversation with Florian Douetteau, CEO and co-founder of Dataiku. Florian shares why democratizing AI across the enterprise is essential, how to prevent agent sprawl, and what it takes to build a governance framework that keeps your data secure while enabling innovation. Learn about Dataiku’s enterprise AI blueprint, its partnership with NVIDIA, and how global companies are using agentic

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48:02

#287 Sahil Bansal: Why Developers Are Switching to...

Eye On A.I. ·

2025/09/17

Try OCI for free at http://oracle.com/eyeonai This episode is sponsored by Oracle. OCI is the next-generation cloud designed for every workload – where you can run any application, including any AI projects, faster and more securely for less. On average, OCI costs 50% less for compute, 70% less for storage, and 80% less for networking. Join Modal, Skydance Animation, and today’s innovative AI tech companies who upgraded to OCI…and saved. AI-generated code is exploding, but reviewing it all has

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46:53

#286 Ram Venkatesh: How to Build, Operate & Scale...

Eye On A.I. ·

2025/09/14

Discover how Sema4.ai is redefining enterprise AI with a platform built to help businesses build, operate, and scale SAFE AI agents. In this conversation, CTO and co-founder Ram Venkatesh explains why simply generating insights isn’t enough and why enterprises need AI that can act on those insights reliably, securely, and at scale. If you want to understand the future of agentic AI and how to safely scale AI across your organization, this episode is a must-watch. Stay Updated:Craig Smith on X:

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52:01

#285 Raj Koneru: How Kore.ai is Building No Code...

Eye On A.I. ·

2025/09/10

Enterprise AI Agents for Work, Service and Process: www.kore.ai Kore.ai founder and CEO Raj Koneru breaks down how enterprises are moving beyond chatbots into agentic AI that actually ships. We get into the no-code tooling behind multi-agent workflows, agentic RAG, guardrails that keep outputs in scope, and why a control layer for governance is now essential. Raj shares real scale numbers, the three Kore.ai product lanes for customer and employee experience, and how partnerships with Microsoft

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47:32

#284 Pat Utz: Inside Abstract, The AI That Decodes...

Eye On A.I. ·

2025/09/07

What if AI could decode government in real time? In this episode of Eye on AI, Craig Smith sits down with Pat Utz, CEO and Co-Founder of Abstract, the AI startup building “regulatory superintelligence” to track and analyze laws, bills, and regulations across 145,000+ government entities. Pat explains how Abstract evolved from university research into a venture-backed company helping law firms, enterprises, and policymakers cut through the noise of Congress, state legislatures, and regulatory

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48:08

#283 Andrei Danescu: How Dexory Uses AI & Robotics...

Eye On A.I. ·

2025/09/03

What if your warehouse could see everything, all the time? In this episode of Eye on AI, we sit down with Andrei Danescu, CEO & Co-Founder of Dexory, to explore how AI and robotics are transforming logistics. Andrei shares his journey from Formula 1 engineering to building one of the fastest-growing robotics companies in Europe. He explains how Dexory’s autonomous robots and real-time digital twins are giving warehouses unprecedented visibility, cutting errors, boosting efficiency, and even

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53:13

#282 Chris O’Neill: How GrowthLoop is Using Agentic...

Eye On A.I. ·

2025/09/02

Marketing is changing forever. In this episode of Eye on AI, host Craig Smith sits down with Chris O’Neill, CEO of GrowthLoop and board member at Gap, to explore how agentic AI and GrowthLoop’s Compound Marketing Engine are transforming the way brands connect with their customers. Chris shares how GrowthLoop applies AI on top of modern data clouds like Snowflake, BigQuery, and Databricks to automate audience targeting, personalize campaigns in real time, and accelerate experimentation loops.

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50:16

#281 Leon Song: The Research Driving Next-Gen...

Eye On A.I. ·

2025/08/25

AGNTCY - Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. In this episode of Eye on AI, we sit down with Leon Song, VP of Research at Together AI, to explore how open-source models and cutting-edge infrastructure are reshaping the AI landscape. From speculative decoding to FlashAttention and RedPajama, Leon shares how Together AI is building one of the fastest, most cost-efficient AI clouds—helping enterprises fine-tune, deploy, and scale

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