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PODCAST

Travel Agent Chatter | Friday 15

Host Agency Reviews

We’ve got two listening delights for you on this channel, folks! 😲 Season 1 is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter. Season 2 is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes! Travel Agent Chatter -- a Host Agency Reviews audio series -- inspires you with in-depth interviews featuring successful travel agents. We dig

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All Episodes

24:19

Wait for Host Week to Choose Host? When to Make a...

Travel Agent Chatter | Friday 15 ·

2024/10/25

In episode 179 Steph is co-hosting with David Meihoefer of TPI! Here’s a taste of the subjects they’ll tackle:1. I'm still debating which host agency to choose, do you suggest I wait until host week to choose? Also do you think I should have my website set up before choosing a host? -Thanks, Jenn2. I am still just doing lots of reading, and trying to better understand the travel advisor landscape a bit better. One question I am wondering if you can answer for me is the relationship between the host

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22:59

Head spinning with CRMs - Help! Tools to Track...

Travel Agent Chatter | Friday 15 ·

2024/10/18

In episode 178 Steph is co-hosting with Jennifer Dugan of Dugan’s Travels! Here are the questions for this week!1. I loved the HAR CRM and Itinerary article. My head is spinning: I've looked at so many, Planiteasy, Travefy, Traveljoy, Unmapped, Axus, Tess, Tern. Which one can I either forward the email confirmation from hotels/air/car and it will input all the details not just the confirmation, dates... like prices, room type and cancel policies, or do they all make you enter this again to create

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20:20

GDS vs. Other Air Booking Tech? Booking Air for...

Travel Agent Chatter | Friday 15 ·

2024/10/11

In episode 177 Steph is co-hosting with Stephanie Pickles of Pickles Travel! They’ve got a ton to discuss, including the following:1. I hope to be a beginner agent one day soon and as I am sorting out how to break into this industry I have settled on going through a host agency, in large part thanks to your wonderful website and podcasts which I have been absorbing rapidly.However, as I review your Host Agency profiles I see GDS (which I understand and cannot use), as well as Ticketing for non-GDS

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27:36

(176) How to Make the Most of a Personal Cruise as an...

Travel Agent Chatter | Friday 15 ·

2024/10/04

(176) How to Make the Most of a Personal Cruise as an Advisor? Just Starting Out – Part-Time or Full-Time?In episode 176 Steph is co-hosting with Lori Speers of Levarte Travel! Here’s an introduction to the questions they’ll discuss.1.Hi Stephanie and Guest du jour! I’m a very new advisor and would like to know how best to make the most of an upcoming trip.My husband and I are cruising the Caribbean in February with our adult children. To be clear, this trip was planned a year ago, long before I

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28:04

(175) Host Agency for My Niche? Listing Fees? HAs and...

Travel Agent Chatter | Friday 15 ·

2024/09/27

In episode 175 Steph is co-hosting with Kendra Tainsh of Travel Edge! Here are the questions they cover in this variety-filled episode!1. I am not in Canada -- is this still pertinent? I would, however love to speak to someone about how to narrow down the overwhelming selection of host agencies to find one that fits my niche. I am just starting out. My niche is environmental based trips in nature featuring hiking, snorkeling, scuba and just relaxing for those who want to. --Robin R.2. Hey, Long time

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23:48

(174) What is a FAM? Why is GDS avoided by HAs +...

Travel Agent Chatter | Friday 15 ·

2024/09/20

In episode 174 Steph is co-hosting with Heather Kindred of Nexion! Check it out below – a record-breaking four questions that they’ll cover! Tune in this Friday at 12 pm CST.1. What is defined as a FAM? Would I be able to describe it as a business trip on my tax filing? Do I have to have any official reports, etc.? –Anonymous2. Why are host agencies apprehensive about advisors having access to the GDS systems? Or they say it "takes years" to master? And with some hosts you have to have 2 or more

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20:20

(173) Starting Out as An Advisor – in Canada! Tips...

Travel Agent Chatter | Friday 15 ·

2024/09/13

In episode 173 Steph and Lindsay Taylor answer a bunch of excellent questions submitted by you, our faithful viewers and listeners. If you have a question, by the way, send it our way at https://hostagencyreviews.com/friday15!1. Hello Friday 15 team! I live in Ontario Canada & my question is, how do I get into the travel industry as an advisor with no experience but have the schooling as well as TICO Certified? Thank you kindly for all you do! –Chrystal M.2. I’ve decided to expand my agency and

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31:30

HAs Welcoming Partner Travel Advisors? Best CRMs To...

Travel Agent Chatter | Friday 15 ·

2024/09/06

In episode 172 Steph welcomes Carolyn Orf of KHM Travel as a co-host! They will cover a ton of helpful topics, including the following:1. My friend and I are interested in launching an agency together. We each bring slightly different skill sets to the table and have already worked together and been students together (and have been close for decades).When evaluating host agencies we see that only Travel Quest / WorldVia host agency seems to have a membership option geared towards a two person

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25:59

Most organized host agency? Property Inspections!...

Travel Agent Chatter | Friday 15 ·

2024/08/30

In episode 171 Steph co-hosts with Chad Burt of Outside Agents. Here’s the questions that they’ll cover: 1. Which host agency has the most organized training and accessible people if there are questions? –Joanne A.2. Hi! I decided I can practice doing property inspection locally. I printed out your questionnaire and intended to go through it. I asked for a manager’s name and said I want a tour. Is it a good idea for me to do it at the point where I am at right now? Maybe I should just chill

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26:05

(170) Are “No Air Bookings” a Red Flag? Are Multiple...

Travel Agent Chatter | Friday 15 ·

2024/08/23

In episode 170 Steph cohosts with April Swales of Uniglobe Travel! They will tackle these questions, all provided by one curious listener this week!Thank you so much for all the wonderful resources on your website! If you don’t mind me asking you for advice..So I figured that I would be better off signing up with the Host Agency… I applied with 2 different ones and I'm gonna look into more. I can already see some obvious differences. Was wondering…1. Should I be worried if the company says, “they

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26:00

(169) No Reviews for a Host Agency on HAR – Should I...

Travel Agent Chatter | Friday 15 ·

2024/08/16

In episode 169 Steph cohosts with Jenn Lee in her brand-new role at Vacation Planners! They will tackle some great questions, so please join us!1. Hello, I would like to know about the host agency called MAGICAL VACATION PLANNER https://www.magicalvacationplanner.com/. I cannot find the reviews about this host agency on your list. Please help.Thank you ---Rajan M.2. I understand some suppliers don't pay the host until after the travel date, but I've found some suppliers like FareBuzz, Celebrity

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23:53

(168) What’s with Clientbase? Tips for Travelers with...

Travel Agent Chatter | Friday 15 ·

2024/08/09

In episode 168 Steph cohosts with Kendra from Travel Edge. They’ve got some excellent questions to cover this week, everything from CRMs to autism to non-profits. Tune in!1. Can you provide any insight about ClientBase? My agency uses it as the CRM and the record for commission, and I hate it. IMO, it is antiquated and clunky and is the worst part of my job. Dramatic, I know. But the web-based version I have wastes my time and it's very unhelpful to me. It's all about getting paid by the host

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00:19:02

(167) How Do I Sell Disney Ins And Outs Of Seller Of...

Travel Agent Chatter | Friday 15 ·

2024/08/02

In episode 167 Steph hosts an episode on Disney and Seller of Travel laws! Also Chad Burt of Outside Agents pops in for some greetings and feedback! 1. I am a new agent as of early spring 2024, so I am just getting my business known out into my community. I do live on a relatively small island in the PNW so I am excited to help facilitate tropical winter trips for the people who live here year round. I just signed on with the Chamber of Commerce so I am looking forward to getting more exposure

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00:22:18

(166) What’s a good CTA course? Tell Me About Press...

Travel Agent Chatter | Friday 15 ·

2024/07/26

In episode 166 Steph is co-hosting with Chad Burt of Outside Agents. Here are the questions they’ll tackle together this week! 1. I'm currently doing The Travel Institute’s TripKit course. Should I complete the CTA course before I start contacting host agencies? Also, what CTA course do you recommend (The Travel Institute, ASTA, etc…) ---Anonymous 2. I'm interested in learning more about utilizing press releases for attendance of industry events and/or FAMS. How would you recommend doing

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01:17:41

Vol. 30 Come with Me Groups. $1.5M niche w/a...

Travel Agent Chatter | Friday 15 ·

2024/07/22

****** Transcript + Show Notes: https://har.news/vol30 ******Special thanks to today’s sponsors: Travel Edge and Uniglobe Travel Center Today’s guest got her start in the industry with the inside sales team at Travel Impressions. After a reorg, Veranda Adkins decided to start her own agency, Travel Legacy. She gave herself 6 months to see if she could make things work. She’s yet to look back. Having been in the shoes of a supplier, Veranda tells us how advisors—even those just started out—can

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00:20:56

165 Moving An IATA - Accredited Agency To U S ...

Travel Agent Chatter | Friday 15 ·

2024/07/19

In episode 165 Steph is co-hosting David Meihoefer of Travel Planners International. Here’s a taste of the questions they’ll cover! 1. Hello, as a founding partner of an IATA accredited travel agency with plans to move to the United States by the end of the summer to operate from home, will I still have to go through all the stages of ARC-IATAN? Could HAR provide me with end-to-end support in this regard considering your 7 day agency setup program? Thanks & Regards. —Roland Y. 2. Before I

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00:23:04

(164) Course to Learn Sabre? Benefits of...

Travel Agent Chatter | Friday 15 ·

2024/07/12

In episode 164 Steph is co-hosting again with Lindsay Taylor of Travel Leaders 365. Have a look at the questions below that they cover in this rich and informative edition of the Friday 15! 1. Hi Steph. I worked as a Travel Manager at my previous company, however, it was a created position and I used a combination of Concur, Expedia, Hotels.com, National Car rental and all the other sites. I loved this position but it all went away during Covid. Now, I'd like to get back into it but everything I'm

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00:17:36

2 DBAs under 1 LLC? Off-the-books flight-booking? Are...

Travel Agent Chatter | Friday 15 ·

2024/07/05

In episode 163 Steph is co-hosting with Lindsay Taylor of Travel Leaders 365, If you have a question for Steph and her co-hosts, please submit it here for a future episode: https://hostagencyreviews.com/friday15 !1. I work as an independent contractor so I already have an LLC for non travel related business. I was wondering if I could just add a "second" DBA and use the same LLC to start the travel business but continue to work on my full time job as another name. So basically 2 DBAs under one

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00:22:28

162 Do Airline Commissions Still Exist Travel...

Travel Agent Chatter | Friday 15 ·

2024/06/28

In episode 162 Steph Lee is joined by Chad Burt of Outside Agents. We’ve got some great questions from you all. Speaking of – if you have a question for Steph and her co-hosts, please submit it here for a future episode: https://hostagencyreviews.com/friday15 !1. Do the airlines still give commissions on flights? If not, what is the benefit of an $2300 ARC #? —Anonymous 2. Hello! I have a quick question about workflows. If you have a travel services agreement, is it better to have clients

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00:28:17

(161) Just Starting Out – And My Brain is Frozen! How...

Travel Agent Chatter | Friday 15 ·

2024/06/21

In episode 161 Steph is co-hosting with Lori Speers of Levarte Travel! We’ve got some great questions, so make sure you set aside the time to tune in this week! (Also, ICYMI, all of our podcasts are archived, so you can listen at your leisure!) 1. I recently joined a host agency (exactly 1 month ago) and I do a ton of research but somehow I feel more lost every day. I feel a little overwhelmed with so much information and access out there that my brain is freezing. I don't know where to start off

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