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PODCAST

Uncle Marv"s IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working

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All Episodes

01:04:40

Identity First Security For MSPs (EP 990)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/04/16

Mike Wise runs Clockwork Networks as a one-man MSP, and he’s doing it intentionally. This wasn’t about staying small because he had to—it’s about building a business around efficiency, standardization, and control. We talked through how he niched into tax professionals and compliance-heavy clients, and how that decision simplified everything from tooling to service delivery. We also got into security, specifically identity-first approaches and passkeys. Mike shared how leaning into Microsoft Entra

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00:46:30

When Your Service Manager Leaves (989)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/04/14

We dig into how their MSP quietly turned into a “ticket factory” where work piled up, documentation was thin, and a 20‑year employee held way too much tribal knowledge. From there, Dawn and Dave break down the specific steps they took to fix it: rebuilding processes, enforcing documentation standards, killing weak level one roles, focusing on root cause analysis, and putting real accountability around metrics like reopen rates and first‑time resolution. By the end, you’ll hear a practical roadmap

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00:56:46

Stop Selling Security Backwards (EP 988)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/04/13

In this conversation with Tim Coach from Cynomi, I pull back the curtain on what it really takes for MSPs to offer vCISO, cybersecurity, and compliance services that actually make money instead of creating headaches. We talk about how to move beyond buzzwords, use the right tools, and turn security conversations into long-term, high-value relationships with your clients.Why listen Learn how Cynomi helps MSPs deliver repeatable vCISO and cyber risk services without hiring a full-time CISO. Hear

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00:32:38

What MSPs Miss on Every Network (EP 987)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/04/10

This episode is all about the gap between what we say we're delivering and what's really happening on our clients' networks. I brought in Frank Raimondi of IGI Cybersecurity to make the case for a proactive, left-of-boom approach to cybersecurity — treating network health the way a doctor treats a patient: ongoing monitoring, honest conversations, and a real duty of care. Whether you're dealing with noisy alerts, nervous about what a scan might turn up, or trying to figure out where AI fits into

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01:11:19

Building a Smarter MSP with Rick Harber (986)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/04/09

If you’re buried in tickets, tools, and “urgent” alerts, this conversation with Rick Harber will feel like a lifeline. We unpack how he’s using automation, AI, and Liongard to triage tickets in six seconds, protect margins, and manage by exception instead of chaos.Learn how Rick’s team cut ticket triage from 10 minutes to about six seconds using automation and AI in ConnectWise. Get practical examples of “managing by exception” with dashboards and SLAs so you focus on the 5% of work that’s truly

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00:43:52

Turning Compliance into MSP Revenue (EP 985)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/04/02

If you’ve ever stared at NIST, CIS, or SOC 2 requirements and thought, “Where do I even start?”, this episode is for you. Jared Casner from Blacksmith InfoSec joins me to break compliance out of the checkbox trap and show MSPs how to turn security frameworks into real, billable services your clients will actually value. We cover practical steps, real stories, and a simple way to talk about compliance without scaring or confusing your customers.Chapters 00:00 Welcome, conference recap, and setup

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00:52:32

Building a Security‑First MSP With Jerem (EP 984)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/04/02

If you’ve ever felt stuck between vendor noise, compliance pressure, and clients who only see you as “the computer guy,” this conversation is for you. Jerem and I dig into culture, cybersecurity, AI, and backup design—plus the uncomfortable stuff like staff training and saying no to shiny tools—so you can run a calmer, more profitable MSP. Chapters 00:00 Intro – Live show setup and community update for Jason 04:46 Sponsor Segment – ThreatLocker, NetAlly, OneStream, TruGrid 07:56 Guest Intro –

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00:47:32

Selling MSP Services Without “Selling” (983)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/27

Most MSPs say they’re “relationship‑driven,” but Laura Jeter has turned that into a repeatable sales engine inside a large national managed services organization. In our conversation, she shares real‑world stories from enterprise deals, lessons from working with global vendors, and the exact research‑first habits she expects from her sales team before they ever book a meeting. If you’re tired of being seen as a cost center instead of a strategic IT partner, you’ll want to steal a few pages from her

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00:52:55

Zero Trust, Conferences, and Swag (982)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/26

If you’ve ever had a client’s “other vendor” show up, hit a wall with your security tools, and then blame IT, this episode is for you. I share fresh stories from the field on using ThreatLocker to enforce guardrails, manage AI agents and VPN tools like Tailscale, and keep control of your 365 tenant and endpoints while still letting clients get work done. Then we shift into my recap of Channel Pro Defend and ThreatLocker’s Zero Trust World, talk cyber insurance requirements, hardened RMM and identity

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00:16:34

Delaware Just Raised Your Cyber Risk (981)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/25

This one’s a game changer. A single court ruling just made it easier for customers and insurers to come after MSPs after a breach—and harder for you to get out of it. If you haven’t looked at your contracts and security stack lately, now’s the time.=== Why Listen Breakdown of the Delaware Supreme Court decision and why it matters How one breach can turn into multi-client litigation Why cyber insurance carriers (like Travelers) are coming after MSPs The shift from “best practices” to legal

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00:18:26

NetAlly LinkRunner 1500: First Look & Live Test (980)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/24

Mentioned on the Show Watch the video: https://youtu.be/s-hhBzRHSkc?si=Ij4_KKG2Lof4AE0D Order from Amazon: https://amzn.to/3PCiUzp LinkRunner 1500/3000: https://linkly.link/2eOfT Why listen In this episode, I crack open NetAlly’s brand‑new LinkRunner AT1500 and walk through a live, real‑world test of this entry‑level copper network link and cable tester. We look at one‑tap cable tests, PoE validation up to 90W, switch and VLAN discovery, and how it ties into Link‑Live to document your work for

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00:51:03

How MSP-as-a-Service Changes Your Game (979)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/19

If you’ve ever stared at your PSA at 10 p.m. wondering how you’re supposed to grow your MSP and still handle every ticket, this episode is for you. Juan Fernandez breaks down his new MSP as a Service model and shows how boutique and growing MSPs can instantly bolt on a white-labeled, US-based service delivery engine without giving up control of their clients.Why listen Learn what “elastic service provider” really means and how Juan’s team plugs into your existing stack, contracts, and service

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00:19:56

MSP Well: Mental Health for the Channel (978)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/18

We talk a lot about cybersecurity, tools, and MSP growth, but not nearly enough about what all that pressure does to the people running these businesses. If you run an MSP or work anywhere in the IT channel, this is one you don’t skip. From the floor at Zero Trust World, Larry Meador joins me to introduce MSP Well, a nonprofit built specifically to support the mental health and wellness of MSPs, vendors, and everyone in our ecosystem.Why listen How MSP Well was born from real mental health

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00:10:24

Zero Trust Lessons from Ireland’s Future Range (977)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/17

Live from Zero Trust World 2026, I’m joined by Future Range’s Danny McEntee to break down how an Irish MSP is rolling out a fully managed Zero Trust solution to more than 600 clients. If you’re an MSP or IT leader wondering how to productize cybersecurity, standardize a stack, and get real‑world value from ThreatLocker, this one’s for you. Why listen Hear how Future Range designed its Future Range Protect managed security service around a Zero Trust model. Learn how they combine ThreatLocker,

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00:13:38

Liongard, AI, and MSP Visibility at ZTW (976)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/17

I caught up with Liongard CMO Stephanie Weagle on the floor at Zero Trust World to talk about what’s really changing inside the Liongard platform and how it helps MSPs run tighter, more secure environments. We cover everything from asset inventory and cyber score dashboards to AI features and the grind of hitting 80 shows a year while still serving partners well. Why listen Hear how Liongard evolved from automated documentation into enriched asset inventory and attack surface visibility for MSPs

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00:19:18

No Asshole Policy for MSP Clients (975)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/16

Live from Zero Trust World 2026, I sit down with Cobalt’s own Ian Dunstan to unpack how he transformed a small break‑fix shop into a security‑first MSP that clients happily pay more for. We talk zero trust, ThreatLocker, managed services, and why drawing a hard line on culture and client behavior might be the most powerful business decision you make this year. Why listen Hear how Ian “ripped up” his IT business and rebuilt a modern MSP offering from the ground up. Learn how to move legacy

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00:13:53

Manage 100+ 365 Tenants Without Losing Your Mind (974)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/16

Managing Microsoft 365 across a pile of mismatched tenants is brutal, and my guests from Inforcer MSP know that pain first‑hand. In this chat, we break down how they’re helping MSPs standardize Intune, Defender, Purview, and 365 policies at scale so you can boost cybersecurity, clean up your stack, and actually make money on Microsoft. Why Listen Hear how an ex‑MSP engineer handled 365 across ~100 customers and what he’d do differently now Learn how Inforcer centralizes multi‑tenant Intune,

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00:09:40

20 State Privacy Laws and What MSPs Must Do (973)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/13

If you’re an MSP owner or IT lead trying to keep up with security headlines, this episode is your shortcut. I translate Veeam CVEs, Microsoft zero‑days, ThreatLocker’s Zero Trust World news, Pax8 program changes, and new privacy and insurance requirements into concrete next steps you can act on this week.Veeam Patches Multiple Critical RCE Vulnerabilities in Backup & Replication 13.0.1.2067 https://www.veeam.com/kb4831 Microsoft Fixes 93 Vulnerabilities, Including Two Zero‑Days, in March 2026

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01:12:48

Solo Tech Life with Carey Holzman (EP 972)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/12

This episode is part nostalgia tour, part masterclass in running an IT business that actually fits your life. From TRS‑80s and BBS days to Zero Trust World and modern MSP tools, Carey and I connect the dots between old‑school troubleshooting and today’s cybersecurity and remote support reality. Why Listen Hear Carey’s origin story, from fixing a clogged dishwasher to authoring The Healthy PC and landing a national radio gig. See how the evolution of the internet, Wi‑Fi, smartphones, and

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00:17:38

Kaseya’s MSP Pledge & What It Means for You (EP 971)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2026/03/11

If you’ve ever wondered what’s really changing inside Kaseya and how it impacts your MSP, this is the episode to queue up. From the floor at Zero Trust World, Greg Jones breaks down the new partner-first mindset, the updated account management model, and how MSPs should be leaning on vendors for more than just tools in 2026. Why listen Hear how Kaseya’s leadership change is reshaping MSP success priorities and investments. Learn what the Kaseya partner pledge, flexible contracts, and

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621 results

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