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PODCAST

The Boardroom Buzz: Grow, Sell, or Exit

The Boardroom Buzz

Boardroom Buzz is the straight-talk playbook for owners who built their service businesses from the crawlspace up and want to master the next move—whether that’s doubling down on growth or preparing for a life-changing exit. Hosted by Jason & Jeremy Julio—“The Blue-Collar Twins” who turned a service-truck start-up into a multimillion-dollar success—and mentored by veteran deal-maker Paul Giannamore, the show turns boardroom finance into stories you’d swap over a tailgate. Expect 40-minute

business management

All Episodes

00:51:53

Episode 169 — Why World-Class Dealmakers Avoid...

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/05/02

This keynote speech by leading M&A advisor, Paul Giannamore, was filmed at the AZPPO Great Western Conference in Mesa, Arizona, on March 27, 2024.The presentation revolves around the key decision-making processes in mergers and acquisitions (M&A), focusing particularly on the choice between negotiation and auction when selling assets. Paul Giannamore, with over 20 years of experience in M&A advisory, emphasizes that understanding and choosing the right selling process—negotiation

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01:38:23

Episode 168 — Inside Modern Leadership with Skye...

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/04/25

Skye LaJaunie, COO of LaJaunie's Pest Control, joins Paul and Patrick in The Boardroom to dive into the crucial role of company culture in driving business success. There is a huge need for a strong culture built on genuine relationships between leaders and team members. But what does it take to truly understand your team's motivations and aspirations? And how can leaders foster an environment where everyone feels valued and connected? Skye sheds light on the importance of adapting business

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00:40:20

Episode 167 — Hitting the Brakes on Growth

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/04/18

We always think high growth is the golden ticket. Sure, rapid expansion can be sweet, but have you ever wondered if there's such a thing as too much growth? When should you hit the brakes and focus on other priorities, especially if selling your company is in the cards?Let's talk about keeping those customers happy. Implementing a killer retention program can seriously beef up your bottom line. But here's the million-dollar question: Are you doing enough to keep your customers coming back for

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00:50:47

Episode 166 — Breaking the Bias: In Honor of Daniel...

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/04/11

Paul and Patrick dive into the intricate world of cognitive biases, drawing insights from Daniel Kahneman's book, Thinking, Fast and Slow. The duo dissected the concept of representativeness bias, which can lead us to make flawed assumptions based on surface-level similarities. Think about it: How often do we catch ourselves falling into this trap in our day-to-day decision-making? Can we truly overcome this bias, or is it wired into our brains?Next, exploring the subtle power of priming –

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00:46:23

Episode 165 — Partnership Agreements & Trusts

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/03/28

Paul is getting on the road to double-keynote this year's AZPPO Great Western Conference. But first, Paul takes on a FRAXN client's question, beginning with the vital need to keep partnership agreements and valuations current. Surely, you’ve considered the potential chaos if your business partner suddenly left the picture. Updating your operating agreement can smooth out what would make for a rough ride. When was the last time you revisited your partnership paperwork?When it comes to valuing

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00:41:27

Episode 164 — Paul Answers Listener Questions

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/03/07

Fat Pat and Uncle Paul dive into business expansion strategies and the power of partnerships. Instead of sticking to the traditional 'buy or build' mindset, here's an alternative: forming alliances with established players in new markets. But here's the kicker: Have you considered how such partnerships could reshape your business expansion plans? We all know negotiation is a crucial skill for sealing deals. Ask the right questions and keep crucial information close to the chest. Have you honed

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01:01:30

Episode 163 — The Wild Life of Mike Hurley

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/02/29

Are you ready for another guest episode? Mike Hurley, the genius behind a thriving wildlife business, Xceptional Wildlife, joins the Boardroom to uncover the secrets to his success. Mike hits home the importance of ironclad processes in business growth. Drawing from his experience with Six Sigma, he emphasizes the power of identifying and perfecting process failures. How do you think implementing a structured approach to processes could benefit your own business? Mike stresses the significance

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01:26:46

Episode 162 — Nurturing a High-Performance Culture

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/02/22

Chase Hazelwood, owner of Go-Forth Pest Control, takes us through their remarkable journey from $2 million to an astonishing $25 million empire in just ten years. Curious about his winning formula? It's all about cultivating a high-performance culture. Chase tells us about his relentless focus on customer service and sales that skyrocketed productivity. How can you apply his strategies to supercharge your business?Chase didn't stop at the surface level. He stresses the crucial role of

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00:42:56

Episode 161 — The Rule of Ten

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/02/15

Looking to crack the code of success in the wildlife and pest control sectors? Fat Pat and Seth drop some wisdom on why simplicity is the name of the game for top-performing companies. By starting with a single service and gradually adding on more, these businesses maximize profitability and route density. Do you think your company could benefit from simplifying its offerings, or are you tempted to throw everything at the wall and see what sticks? Let's talk recurring revenue. Seth spills the

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00:25:15

Episode 160 — The Lies We Tell Ourselves

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/02/01

Uncle Paul is preparing his upcoming presentation at Energy by Pest Daily, happening this weekend in Tampa, Florida. But first, he's answering listener questions by uncovering the secret sauce of setting that initial price point. How does anchoring impact negotiations? How can you take control by making the first offer? Private equity firms are ditching pest control for the untamed world of wildlife businesses—it's all about the lower acquisition prices. Paul goes in-depth into this potential

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00:25:51

Episode 159 — The Happiness of Pursuit

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/01/25

Have you ever felt dwarfed by a competitor's size, wondering, "What am I doing wrong?" Uncle Paul goes solo with a few listener questions in hand, and reminds us that size isn't everything; it's about playing the hand you're dealt. What unique strengths can you leverage in your business? Take it from the expert—ditch the grand goals and focus on small, daily changes. How can your business benefit from implementing small changes? Can skipping the business equivalent of a fast-food binge lead to

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00:46:21

Episode 158 — Are Your Goals Nothing More Than a...

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/01/18

Fat Pat and Uncle Paul kick off the new year at WorkWave's 2024 Beyond Service User Conference and unpack the highlights of Paul's appearance at their panel discussion. "Strategy in 2024" takes center stage. Spoiler alert: it's all about goals and objectives—it just keeps all the wheels turning. But so does showing your commitment to your people. How does sending team members of all levels to user conferences show you're invested? PestPac vs FieldRoutes. Paul and Patrick lay down the lowdown

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00:54:33

Episode 157 — Scaling: Sales, Service, and SOPs

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/01/11

How much time is needed to train a technician to work independently? What strategies encourage technicians to expand their (non-upselling) sales skills, and is it advisable? Fat Pat and Seth delve into these listener questions and more this week. From scaling up clients to promoting from within, they dive into a few different topics. If you were to create one standard operating procedure (SOP) now, what would it be and why? More importantly, is your focus better directed elsewhere? Just like

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00:33:22

Episode 156 — The Cost to Step Aside

The Boardroom Buzz: Grow, Sell, or Exit ·

2024/01/04

As CEO, which tasks can and should be outsourced? Better yet, what about replacing yourself? One listener asks if his involvement affects how much the business’s value. Some buyers might like the owner being less hands-on and having a strong team already in charge. What factors influence how the buyers see the level of owner involvement? Are you really the best person for the job? From risk to flexibility to finances, what’s the return on replacing yourself as CEO? Audio Mixing and Editing

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00:48:07

Episode 155 — Management Matters: Subscription...

The Boardroom Buzz: Grow, Sell, or Exit ·

2023/12/14

While Uncle Paul is away, Fat Pat and BroSeth tackle subscription billing and collection exceptions. How long should companies should stick to service once a customer gets behind? Customer communication is a tricky wicket. Who gets price hikes and how do you communicate them? While Seth is fielding all the questions this week, let’s get his take on artificial intelligence. But this isn’t an A.I. convo you’ve heard before. Audio Mixing and Editing by www.verbell.ltd

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00:36:11

Episode 154 — Short-Term Risks and Long-Term Gains

The Boardroom Buzz: Grow, Sell, or Exit ·

2023/12/07

You asked, we answered. More listener questions are on tap for this week’s Buzz. Starting with rate cuts. A rate cut is rumored. How would it impact M&A? Uncle Paul breaks down the signal along with the relationship between rate cuts, debt, and the overall economic environment. Reliability’s best friend, recurring revenue, plays a critical role in a business’s market value. But some things are not worth their risk, especially when considering the timing. What should an owner NOT do when an

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01:11:39

Episode 153 — Marcus Sheridan on Becoming the Voice...

The Boardroom Buzz: Grow, Sell, or Exit ·

2023/11/30

Marcus Sheridan, keynote speaker on sales, marketing, and building trust, and author of They Ask You Answer, joins Paul and Patrick in the boardroom in an episode on becoming an industry expert through a customer-centric approach. He emphasizes the need to stand out, be more human, and engage better with customers and addresses concerns about costs. Can businesses truly become the voice of trust by discussing what others in their space might shy away from? Sheridan advocates for the strategic

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00:34:54

Episode 152 — Subordinated Debt: Risk and Reward

The Boardroom Buzz: Grow, Sell, or Exit ·

2023/11/16

Companies can leverage subordinated debt to access capital without relinquishing ownership. Who has done this in the industry and for what purposes? Fat Pat and Uncle Paul chat through the impact of subordinated debt on financial stability along with its role within the broader capital structure. Are you staring down an opportunity where sub debt makes sense? How do you value a business? Consider the complexity in rising valuations and the unique liquidation potential within the pest control

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01:32:28

Episode 151 — Rob Greer: From Rove Pest COO to Chris...

The Boardroom Buzz: Grow, Sell, or Exit ·

2023/11/09

Rob Greer, COO of Rove Pest Control, steps into The Boardroom to chat about co-writing “Empathy and Understanding in Business” with Never Split the Difference author, Chris Voss. Before diving into the importance of empathy and if it’s something to be developed, let’s get on the same page by defining it. Whether you use the term “empathy” or not, how does it shape your hiring decisions and culture? Speaking of culture, Rob turns the tables and puts empathy on the back burner to chase down a

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00:30:27

Episode 150 — Reactions from Rentokil and Rollins...

The Boardroom Buzz: Grow, Sell, or Exit ·

2023/11/02

At PestWorld, both Uncle Paul and Fat Pat had firsthand experiences that reinforced the notion of a younger and more sophisticated pest control industry. With Rentokil facing expectations of slower growth during the integration process, it's clear that the industry is in a transitional phase. Rollins and Rentokil both shared their quarterly earnings, but the crucial question is how investors reacted to their financial reports. This reaction could have significant implications for not only the

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237 results

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