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PODCAST

No Vacancy Live!

No Vacancy Live

No Vacancy is home to the hospitality industry"s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

business entrepreneurship

All Episodes

13:22

How AI Saves Hotels Time & Money | Charles Oswald...

No Vacancy Live! ·

2025/10/03

Hotel owners lose money every day on purchasing inefficiencies. AI can change that. On No Vacancy Live, I spoke with Charles Oswald, CEO of Aperture Hotels, and Ryan Zaucha, Director of Strategic Partnerships at Reeco, about how technology transforms purchasing into profit. Here’s what we uncovered: 👉 Tariffs and supply chain shifts push costs higher—but AI can build the optimal purchasing basket in real time 👉 Reeco’s platform breaks down silos between GPOs, broadliners, and direct agreements

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05:06

Bonus: Solving the Hospitality Kitchen Labor Crunch

No Vacancy Live! ·

2025/10/02

Labor shortages are hitting #hospitality kitchens hard—and it’s not just about headcount. For this #NoVacancyNews, I talk with Franke Jones, senior culinary consultant at Food Buy, about how aging kitchen teams and lack of incoming talent are creating a slow-motion crisis. We break down actionable strategies to help short-staffed kitchens stay productive: • Smart procurement to reduce prep time • Menu rationalization for better cross-utilization • Streamlining SOPs across outlets • Chef-led

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24:25

980: McKibbon Hospitality Turns 100 | Bruce Baerwalde...

No Vacancy Live! ·

2025/10/01

McKibbon Hospitality celebrates 100 years in business—and President Bruce Baerwalde joined hosts Glenn Haussman and Dr. Suzanne Bagnera on No Vacancy Live to share how the company continues to thrive. In this episode: ✔️ How McKibbon grew from operating Piggly Wiggly grocery stores to nearly 100 hotels ✔️ Why a culture of trust and “family” keeps associates engaged for decades ✔️ The strategy behind dual-branded hotels and Florida growth markets ✔️ The role of #extendedstay in the development

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25:31

979: How Hotel Owners Find Opportunities in a Tough...

No Vacancy Live! ·

2025/09/30

Hotel owners face pressure from rising costs, subdued RevPAR growth, and a challenging deal environment. But opportunities still exist. In this episode of No Vacancy Live, Glenn Haussman and Dr. Suzanne Bagnera talk with Paul Sacco, Chief Growth & Development Officer at PM Hotel Group, about how owners can adapt and thrive. You’ll learn: ✔️ How margin pressures—insurance, labor, utilities—impact operations ✔️ Why family offices and high-net-worth buyers move into #hospitality real estate ✔️ How PM

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01:04:51

FNA 189: A Terrible Falik-cy

No Vacancy Live! ·

2025/09/27

Jonathan Falik is CEO at JF Capital Advisors. We advised him that if he wants to keep his capital he shouldn't join myself, Craig, Producer Dave and Dr. Producer Suzanne for some cocktails and laughs to kick off the weekend.

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25:35

978: Why Craft Lodging Delivers Authentic Travel |...

No Vacancy Live! ·

2025/09/25

Guests want authentic stays — not cookie-cutter hotels or hidden cleaning fees. Craft lodging delivers, and Mark Reichle, CEO of Select Registry joins Glenn Haussman and Dr. Suzanne Bagnera on No Vacancy Live to explain how. What you’ll learn: ✔️ Why Select Registry properties combine independence with quality standards ✔️ How innkeepers create authentic #hospitality connections with guests and communities ✔️ Why travelers value craft lodging for experiences they can’t find at large #hotels ✔️

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29:56

977: Inside the World of Yacht Chefs w Below Deck's...

No Vacancy Live! ·

2025/09/23

Chefs don’t just cook, they create experiences. And when you’re serving meals on a yacht or private estate, the stakes get even higher. On No Vacancy Live, Dr. Suzanne Bagnera and I spoke with Adrienne Gang—yes, from Below Deck and now program developer at FIU Chaplin School of Hospitality. Adrienne designed a groundbreaking course that prepares chefs to thrive in the #yachting, #privateestate, and #hospitality sectors. Here’s what stood out: 👉 Success requires relentless attention to detail —

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25:35

FNA 188:The Gang Walk the Plank

No Vacancy Live! ·

2025/09/20

Hospitality Pirate Chris Baggett joins Glenn, Craig, Dave and Suzanne for some yo ho hos and a bottle of rum to kick off the weekend. Join us for a cocktail and some laughs!

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14:28

Why Extended Stay Hotels Dominate the Pipeline |...

No Vacancy Live! ·

2025/09/19

Extended stay dominates today’s #hospitality development pipeline—and I spoke with Bruce Ford, SVP at Lodging Econometrics, on No Vacancy Live to break it down. Here’s what we covered: 👉 Developers signed 39% of all new hotel projects as extended stay brands 👉 34% of rooms in the pipeline belong to extended stay 👉 Franchise giants like Marriott, Hilton, and IHG push new prototypes that reshape #hotelconstruction 👉 Dual-brand projects and smaller footprints spread into secondary and tertiary

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59:59

Bonus: Optimize and Automate Your Procurement to Fuel...

No Vacancy Live! ·

2025/09/18

The latest Hotel Business Hot Topics session, “Optimize and Automate Your Procurement to Fuel ROI,” in partnership with Entegra, explored how hotel operators are balancing rising costs, supply chain volatility and guest expectations, while using technology and strategic partnerships to strengthen operations. Moderated by Glenn Haussman, founder/host, No Vacancy Live podcast, the panel included Lisa Carlson, SVP, operations, Remington Hospitality; Lars Schrader, VP, operational strategies, Atrium

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25:31

976: What It's Like Running Three Iconic Vegas...

No Vacancy Live! ·

2025/09/17

Not every career starts with the corner office — Mike Neubecker shares with #NoVacancyNews his story from hourly front desk clerk at MGM Grand back in 1993 to President & COO of MGM Grand, New York-New York, and Excalibur. That's three of the most iconic #MGMResorts properties on the Las Vegas Strip! In our conversation, Mike shared insights on: 🏨 How he rose from the front desk to running three megaresorts. 📲 The future of guest experience — from mobile check-in to real-time service tech. 🎭 Why

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07:05

975: Why Hotel Deals Are Stalling: Suraj Bhakta on...

No Vacancy Live! ·

2025/09/16

I spoke with Suraj Bhakta, CEO & Chief Legal Officer of NewGen Advisory, for #NoVacancyNews about what’s really happening in today’s hotel market. Suraj broke down why #PIPs have become one of the biggest roadblocks in #hospitality deals—lenders reluctant to fund them, costs rising, and brands sometimes using them as leverage in negotiations. We also covered: 👉 How #inflation and tariffs are driving unpredictability in construction and operations 👉 Why the gap between buyer and seller expectations

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35:47

974: Marketing Mindset Meets Hospitality Mindset:...

No Vacancy Live! ·

2025/09/15

Thrilled to join Dr. Suzanne Bagnera on No Vacancy Live as we caught up with our longtime friend Leora Lanz, author of Developing Your Marketing Mindset: Real World Lessons from Hospitality. Leora has spent more than a decade teaching at Boston University, blending consulting expertise with case studies to prepare the next generation of #hospitality leaders. She reminded us why every business needs a marketing mindset—and why adopting a #hospitalitymindset is just as important. Some takeaways that

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44:16

FNA 187: Gangs all Here

No Vacancy Live! ·

2025/09/13

No guest, just unadulterated Glenn, Craig, Dave and Suzanne joins from the road... literally!

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16:11

973: Where Every Stay Creates Real Impact

No Vacancy Live! ·

2025/09/10

This story is living what I have been preaching: Keep humanity in hospitality. At Saint John’s Resort outside Detroit, they’re all in on this concept; and a whole lot more. Kevin Doyle, COO of the Pulte Charitable Family Foundation, and longtime friend of the show Chris Green, President of Humanitarian Hotels share their story, and it blew me away. This isn’t just another #luxuryresort. Here’s what makes it different: 100% of hotel profits go to charity. Every wedding, golf outing, or stay

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30:46

972: Scaling Up or Staying Lean: StepStone...

No Vacancy Live! ·

2025/09/09

On the latest No Vacancy podcast, Anthony Melchiorri and I had a great conversation with Blair Wills, CEO of StepStone Hospitality, and Michael Broadhurst, COO of StepStone Hospitality. StepStone has grown from a single property in 2007 to a 30-hotel portfolio today—and they’re at that critical inflection point where management companies have to decide if they’re going to stay lean or scale up. We dug into some big topics: 👉 Why GMs are really the CEOs of their hotels 👉 The tough balance between

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56:43

FNA 186: We're Seeing Green

No Vacancy Live! ·

2025/09/07

Glenn is at a bar on Macinac Island at the Inn at Stonecliffe with longtime friend of the show Chris Green He's now President at Humanitarian Hotels which that company owns. Craig and Producer Dave are probably ealoous, but we're all having some cocktails and laughs to kick off the weekend!

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47:43

971: From Bartender to CEO of MGM Resorts | Bill...

No Vacancy Live! ·

2025/09/04

Not many CEOs start their careers bartending at 18 — but that’s exactly how Bill Hornbuckle, CEO of MGM Resorts International, got his start. In this incredible #NoVacancyNews conversation, Bill shares how he went from bussing tables at the Jockey Club to leading one of the biggest names in hospitality. We talked about: • 🍸 Lessons learned behind the bar that shaped his leadership style. • 🎰 The evolution of Las Vegas from a Mafia-run town to the global entertainment capital. • 🏒 Why

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26:53

970: Hyatt’s Growth Strategy Explained: Emily Wright

No Vacancy Live! ·

2025/09/02

I just had a fantastic conversation with Emily Wright, VP & Global Brand Leader at Hyatt, along with my buddy Anthony Melchiorri. Emily’s been with Hyatt for nearly 20 years, and the passion she brings to the role is clear. We covered a lot of ground, but here’s what really stood out to me: Hyatt has grown from 4 core brands to a wide-reaching portfolio—and they’re still expanding. The launch of Hyatt Studios and Hyatt Select is about filling real gaps in the market, especially in secondary and

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14:57

Global Hotel Development: Luxury, Conversions &...

No Vacancy Live! ·

2025/09/02

What’s really happening in the global hotel pipeline? Glenn Haussman sits down with Bruce Ford, SVP at Lodging Econometrics, to break down the numbers, trends, and transformations shaping hospitality development worldwide. From luxury’s evolution into intimate, multi-gen-friendly resorts to the rise of dual-brand properties and strategic conversions, this episode delivers insights that matter to owners, developers, and hospitality pros alike. Special thanks to our advertiser: 👉 Actabl gives you

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402 results

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