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PODCAST

COVER Magazine

COVER Publications 100 (Pty) Ltd

At COVER, we believe that the cornerstone of success is knowledge. We believe that knowledge is a foundational element to success, allowing you to accurately map your journey, armed with insights. These insights allow you to accelerate your professional growth. Join us on this Knowledge Sharing journey.

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All Episodes

16:01

Generational Insights in Insurance Claims

COVER Magazine ·

2025/02/06

Nic Smit, from Bidvest Life, shares key insights from their annual claims report, offering a generational perspective on insurance needs. Millennials are 55 times more likely to claim for income protection than death benefits, highlighting a critical gap in awareness and coverage. Smit emphasises the need for financial advisers to adapt their approaches to reach younger clients and discusses innovative solutions, such as combining critical illness benefits with income protection for improved claims

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14:18

Innovating Reinsurance: Insights from Jephita...

COVER Magazine ·

2025/02/06

Jephita Gwatipedza, COO of Zep Re, highlights the evolving reinsurance landscape across Southern Africa. Despite challenges like economic constraints and localised regulatory shifts, opportunities are emerging in micro-insurance, agriculture insurance, and parametric solutions. Zep Re’s initiatives include World Bank-backed agricultural insurance projects and innovative products like collateral replacement indemnities to enhance insurance accessibility. Skills development remains a priority, with

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10:24

Driving Excellence Through People and Processes at My...

COVER Magazine ·

2025/02/06

Join Tony from COVER as he chats with Gary Stieger, CEO of My Glass, about their recent award win and the drivers behind their success. Gary shares insights into how My Glass delivers exceptional service through passionate teams, robust systems, and a culture of continuous improvement. Learn how My Glass balances the needs of insurers, brokers, and clients while maintaining a 98-99% customer satisfaction rating. With a strong network of service providers and innovative systems, My Glass is

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12:34

Emerging Risks and Resilience in African Markets

COVER Magazine ·

2025/02/06

In this engaging discussion, Patty K. Martin, CEO and President of the African Insurance Organisation (AIO), explores the current state and future opportunities in the reinsurance sector. She highlights how reinsurance serves as a barometer for the African insurance industry's health and resilience. Key topics include emerging risks like cyberattacks, climate change, and geopolitical challenges, as well as the rising demand for innovative products such as parametric insurance. Patty also emphasises

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07:44

Reinsurance Resilience: Jane March's Outlook for 2025

COVER Magazine ·

2025/02/05

Jane March, CEO of Guy Carpenter South Africa, discusses the current state and outlook of the Southern African reinsurance market. After three challenging years marked by COVID-19, natural disasters, and economic constraints, the market shows signs of stabilisation. Jane highlights key opportunities, including parametric solutions and capacity growth in catastrophe insurance. Despite economic pressures, innovation, knowledge sharing, and skills development are reshaping the industry. With improved

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15:17

AI and Machine Learning in Insurance Analytics

COVER Magazine ·

2025/01/21

Adrian Mincher, Director at Earnix, delves into how data analytics and AI are reshaping underwriting in insurance. Traditional approaches relying on experience are giving way to data-driven decisions that enhance risk assessment and pricing strategies. By integrating advanced technologies, insurers gain granular insights into exposure trends, enabling more informed decisions, improved loss ratios, and greater efficiency. Mincher also highlights the implications of global pricing regulations, such as

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20:17

AI, Data, and the Urgency for Change in Insurance

COVER Magazine ·

2025/01/08

Marcus Looft, Strategy Director at Earnix, talks about the findings of Earnix's 2024 Insurance Trends Report. Marcus explores the industry's biggest challenges, including legacy system modernisation, AI adoption, and the growing urgency for innovation. He shares insights into how insurers are leveraging data-driven technologies to enhance decision-making and collaboration while navigating regulatory pressures and emerging risks like cybersecurity. Discover how these advancements are reshaping

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14:59

Evolving Insurance with Business Intelligence

COVER Magazine ·

2024/11/28

Graham Harvey, CEO of Cardinal, talks about the evolving role of business intelligence (BI) in the insurance industry. Graham discusses how technology has moved from the back office to the forefront of strategic decision-making. Cardinal's investment in BI solutions, including partnerships with tools like Power BI and Click Sense, has enabled insurers to better analyze data and make more informed decisions. Tune in to learn how BI is revolutionising insurance operations and why building an

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10:05

Unlocking the Potential of Embedded Insurance in...

COVER Magazine ·

2024/11/25

oin us as we explore the game-changing world of embedded insurance with Charlotte Koep, CEO of Root shares insight into the game-changing world of embedded insurance. She explains how embedded insurance integrates seamlessly into everyday transactions, providing immediate protection for consumers and businesses alike. Charlotte delves into how Root's technology enables insurers to digitise their operations and collaborate with non-insurance brands to offer risk coverage at the point of

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13:04

Unlocking the Power of Data: Insights from Angus...

COVER Magazine ·

2024/11/25

In a recent discussion, Angus Black, Director at BDS BarnOwn Data Services, emphasised the transformative power of data in the insurance industry. Highlighting its evolution over 16 years, he noted that the use of data has expanded beyond regulatory compliance to include underwriting, actuarial analysis, and claims management. Angus explained that a solid data standard allows for automation, enhancing data quality and streamlining processes. He underscored the importance of integrating various data

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24:01

Understanding Data Standards in the Insurance...

COVER Magazine ·

2024/11/25

In a conversation with COVER Magazine, Angus Black, Director at BarnOwl Data Services, discussed the critical role of data standards in the insurance industry. He emphasised that data standards consist of three main elements: defining data fields, identifying essential data elements, and setting clear rules for data collection. Angus explained that while regulations provide a framework for data uniformity, flexibility and repeatability are key to ensuring accurate and shareable data across

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16:41

Building Lasting Client Relationships

COVER Magazine ·

2024/11/25

Natasja Norvall Hart of Evolution Wealth, the 2010 Financial Planner of the Year, reflects on her two-decade journey in the financial planning industry. She emphasises the critical role financial planners play in clients’ lives, particularly during significant life events. Natasja highlights the importance of holistic financial planning and maintaining lasting client relationships. She praises the evolution of the industry, noting how product providers are transitioning from transactional to

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15:04

Insights from past Financial Planner of the Year:...

COVER Magazine ·

2024/11/25

In a conversation with Tony from Cover, Hester van der Merwe of Ultima Financial Planning reflects on her journey in the financial planning industry. Winning the Financial Planner of the Year award in 2020 transformed her perception of the profession, which she describes as evolving from sales-driven to client-centered advice. Hester emphasizes the importance of authentic relationships with clients and encourages the next generation to enter the profession, highlighting the role of paraplanning as

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15:40

Mentoring the Next Generation of Financial Planners

COVER Magazine ·

2024/11/22

Wouter Fourie of ASCO Independent Wealth Managers and past FPI Financial Planner of the Year, reflects on the firm’s 20-year journey in providing holistic financial planning. Wouter discusses how the industry has evolved from sales-driven practices to a professional, client-focused service. He highlights the importance of mentoring the next generation, educating clients, and integrating technology, particularly AI, into financial planning. Wouter shares his passion for the technical side of the

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19:22

Navigating the Retirement Landscape

COVER Magazine ·

2024/11/22

In a discussion with Tony at COVER, Alec Riddle, Financial Planner of the Year winner, shares his expertise on retirement planning. Alec highlights the dangers of high drawdown rates and suggests a blend of living and life annuities to create sustainable income for retirees. He emphasizes the need for planners to put clients first, focus on longevity, and adapt to changes in the industry. Alec also stresses the importance of annual reviews and addressing the mindset shift needed for successful

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22:58

Client-Centric Financial Planning: Bruce Fleming's...

COVER Magazine ·

2024/11/22

Bruce Fleming, an experienced financial planner with nearly three decades of industry experience, discusses his journey from legal advisor to lifestyle financial planner. In this candid conversation, he highlights the importance of putting the client first, how legislative changes have shaped the industry, and the vital role trust plays in client relationships. Bruce's commitment to providing tailored financial solutions and fostering long-term partnerships with clients stands at the heart of his

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15:41

In Pursuit of Truth: Barry O'Mahony's Journey in...

COVER Magazine ·

2024/11/21

Barry O'Mahony, founder of Veritas Wealth Management, shares his journey from cold-calling in South Africa to becoming one of the country's top financial planners. In this interview, Barry opens up about the significance of Veritas, which means "truth" in Latin, and how his approach to lifestyle financial planning has transformed the lives of his clients. Winning Financial Planner of the Year was a game-changer, not just for his public image but in reinforcing trust with his existing clients. Barry

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13:09

How Trust and Transparency Define Financial Success

COVER Magazine ·

2024/11/21

Lara Warburton, Director at Integral Wealth and Financial Planner of the Year, has spent over two decades shaping the financial planning profession. Initially starting in a different field, Lara’s career journey led her to Investec, where she discovered her passion for financial advice. Now, a Certified Financial Planner® (CFP), she values the trust her clients place in her, emphasising transparency, honesty, and client-centric advice. Lara believes financial planning is about helping clients

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16:03

Building a Legacy of Integrity

COVER Magazine ·

2024/11/21

Debbie Netto, founder of Netto Invest, has transformed the financial planning industry with her holistic and client-centered approach. Beginning her career as a nurse, Debbie's passion for helping people shifted from healthcare to financial wellness, driven by a desire to guide clients through life’s pivotal moments. With over three decades of experience, she pioneered fee-based financial planning, moving away from commission-driven models. Debbie’s leadership has empowered her team to deliver

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14:40

Building a Sustainable Financial Practice

COVER Magazine ·

2024/11/20

Peter Hewett, founder of Hewett Wealth, reflects on over 30 years in the financial planning industry. Starting in fiduciary services before moving into asset management and finally building his own advisory firm, Hewett Wealth has grown significantly, with branches in Johannesburg, Pretoria, and Cape Town. Peter emphasises the importance of client relationships, ongoing education, and the shift from commission-based to fee-based financial planning. He advocates for sustainable business practices,

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