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PODCAST

Power House

The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.

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All Episodes

30:20

How Prosperity Home Mortgage Became #1 in Customer...

Power House ·

2025/01/02

This week on the Power House podcast, HousingWire president Diego Sanchez sits down with Justin Messer, the CEO of Prosperity Home Mortgage. Prosperity was recently ranked at the top mortgage originator for customer satisfaction by JD Power. Today — with that top ranking in mind — Justin and Diego talk about Prosperity’s strategic shift from refinance to purchase and their unique real estate affiliated model, which allows them to focus on better borrow communication and expectations. They also talk

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1:28

Happy Holidays from Power House!

Power House ·

2024/12/26

Happy Holidays from Power House and the entire team at HousingWire! We have some exciting conversations planned for 2025, so we'll see you in the New Year! If you have any feedback or comments about the show, please reach out at diego@hwmedia.com. The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations

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34:05

Frank Martell talks loanDepot’s journey to profitability

Power House ·

2024/12/19

This week on the Power House podcast, HousingWire President Diego Sanchez sits down with loanDepot president and CEO, Frank Martell. Frank, who was a 2016 and 2023 HousingWire Vanguard Awardee, brings to the table over 30 years of mortgage and executive leadership experience. Today’s conversation is all about loanDepot’s return to profitability in Q3 and a behind the scenes look at the launch of Project North Star and their Vision 2025 strategy. Here's what you'll learn: Loan Depot achieved Q3

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30:41

Behind the scenes of Guild’s “customer-for-life”...

Power House ·

2024/12/12

This week on the Power House podcast, Diego chats with industry veteran and Guild Mortgage CEO Terry Schmidt. Terry joined Guild in 1985 and she stepped into the CEO role in 2023.Terry and Diego talk about Guild’s proprietary AI system, Guild IQ, and how Guild’s recent acquisitions are a step toward growing their reverse presence. They also talk about how they’re managing through a high-rate environment while keeping up with their customer-for-life strategy, and high employee retention through

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23:35

Building balance with Mr. Cooper’s Jay Bray

Power House ·

2024/12/05

This week on the Power House podcast, Diego sits down with Jay Bray, the CEO of Mr. Cooper. Jay joined Nationstar in 2000 and brings over 25 years of mortgage serving and origination experience. They discuss Mr. Cooper’s growth and acquisition strategy, specifically the Flagstar acquisition, which brought Mr. Cooper's servicing book up to $1.5 trillion from $1.2 trillion at the end of Q3.They also talk about finding a sustainable balance between their servicing and origination business, how banning

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37:43

Humans over homes with NextHome CEO James Dwiggins

Power House ·

2024/11/26

This week on the Power House podcast, Diego sits down with James Dwiggins, the CEO and co-founder of national real estate franchise, NextHome. Guided by a “humans over homes” philosophy, the brand focuses on quality over quantity, with 600 offices and 6,000 agents across the country.James has a lot of experience in the real estate world, and with that comes a lot of strong opinions — namely on clear cooperation policies, legal issues with dual agency, and MLS practices. He also shares why, despite

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29:04

Real value: How Class Valuation is redefining AMCs

Power House ·

2024/11/21

Today on the Power House podcast, we are bringing you a special sponsored conversation between Zeb Lowe, the director of HousingWire’s Content Studio, and Andrew Bough, the COO at Class Valuation. Andrew is joining us today to share how Class Valuation is setting new quality standards for appraisals through approaches such as their appraiser scorecard system and creating specialty panels for unique property types. He also talks about tackling industry challenges like an aging workforce and

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28:35

Chad Smith: Making Better, better

Power House ·

2024/11/20

This week on Power House, Diego chats with industry veteran Chad Smith, the president and COO of Better, who stepped into the role earlier this year from Mission Loans. Chad and Diego talk about Chad’s decision to join the Better executive team and what they’re working on to help grow Better in 2025, which includes a focus on customer engagement and hiring more experienced LOs and industry experts. They also talk about Tinman, their proprietary platform, and a brand new AI loan assistant

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32:14

Daren Blomquist: Rethink your post-pandemic benchmarks

Power House ·

2024/11/14

This week on the Power House podcast, Diego sits down with Daren Blomquist, VP of Market Economics at Auction.com. Daren is a friendly face to many of you, and was last on the show in early 2023 to discuss his 2023 forecast. He’s joining us again to talk about what he expects to see in the market post-election and into 2025. He and Diego talk about a potential market uptick as rates stabilize, how the mortgage rate lock-in effect is still impacting low inventory across the nation, and Auction.com’s

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30:02

Ginger Bell and Fobby Naghmi’s guide to leading...

Power House ·

2024/11/07

This week on the Power House podcast, HousingWire president Diego Sanchez sits down with the co-authors of the recently published real estate and mortgage guidebook, “Leadership Matters.” Fobby is also the SVP of Homecomings Mortgage & Equity, and Ginger is the founder of Edumarketing. In today’s episode, they talk about why top performers don’t always make the best leaders, — especially in tough times — and discuss the critical role of training and communication in scaling leadership success across

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25:04

Inside FirstTeam’s billion-dollar growth strategy...

Power House ·

2024/10/31

This week on the Power House podcast, Diego sits down with Michele Harrington, CEO of FirstTeam Real Estate out of Orange County, California. Michele initially started her career in the Marine Corps, but after being stationed in Orange County, she not only fell in love with the beauty of Southern California, she also got bit by the entrepreneurial bug. Now, she leads California’s largest independent brokerage.Michele and Diego talk about what sets FirstTeam apart from other brokerages and

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40:57

Jeff Bell: Four pressing topics as you prepare for...

Power House ·

2024/10/24

This week on the Power House Podcast, HousingWire CEO Clayton Collins sat down with loan originator turned software executive: Jeff Bell, President at Uplist. Jeff joins us to talk about four really pertinent topics in today’s market: leadership, learning, loan monitoring, and recapture. Uplist just launched what it says is a killer new tool that will help loan officers automatically generate refinance options for their clients. The technology, called “Recapture,” is integrated with the leading

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29:36

The art of giving back with Fairway CEO Steve Jacobson

Power House ·

2024/10/17

This week on the Power House Podcast, HousingWire president Diego Sanchez sits down with Steve Jacobson, CEO of Fairway Independent Mortgage to talk about what it takes to build a company culture centered around humility and loyalty. Diego and Steve also talk about Fairway’s retail growth after their decision to exit wholesale, their plan to sell the business back to its employees, and their commitment to helping communities in need. Here's what you'll learn: Increasing the speed of service gives

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50:04

Greg Schwartz: A love letter from the salt mines

Power House ·

2024/10/10

This week on the Power House Podcast, Clayton sat down with Tomo CEO and co-founder Greg Schwartz to talk about what’s transpired in his business over the last two years — both the good and the bad. They dive into recovery indicators and the investments they’re making in technology and AI. They also talk about how embracing accountable leadership and having a genuine love for the mortgage business is more important now than ever. Here's what you'll learn: Tomo’s approach and belief in building a

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29:32

Key Themes Emerge at HousingWire IMB Summit

Power House ·

2024/10/03

In this episode of Power House, we welcome back Rick Roque, Corporate VP of New Growth at NFM Lending. Clayton Collins and Roque sit down during the HousingWire IMB Summit on October 1, 2024 at the George W. Bush Presidential Library in Dallas, TX to discuss key themes from the stage and evaluation of top sessions. Coverage of the event is available on HousingWire, and select session videos will be released for on-demand viewing in the coming days. The HousingWire IMB Summit is part of

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25:25

Post-acquisition tech, capital markets and...

Power House ·

2024/09/26

This week on the Power House podcast, Clayton sat down with Robert Pieklo, COO of American Financial Resources (AFR) and Adam Carmel, Founder & CEO of Polly to talk about current mortgage market dynamics and growth strategies amid changing rates. They also discuss prioritizing the customer experience, effectively scaling your operations, and how to develop an adaptable product mix as we go into 2025 and beyond. Here's what you'll learn: Cost to completion is a key metric for

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27:02

When to compete and when to complement with Marc...

Power House ·

2024/09/19

In this episode, HousingWire president Diego Sanchez interviews Marc Trachtenberg, CEO of Silk Title Co. They explore the dominance of the "Big Four" in the title market and how Silk Title's model complements rather than competes with them. Marc also shares insights from the recent RealEdge conference and discusses adapting to new technologies, fostering collaboration, and educating consumers about the title process. Don't miss Marc at the upcoming IMB Summit on October 1 in Dallas, where he'll

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39:47

Sharpening the axe with mortgage education expert...

Power House ·

2024/09/12

Today we are bringing to your feed a great conversation with an even greater guest: Nathan Knottingham. Nathan wears many hats within the mortgage space, including being the co-founder and CEO of the newly launched mortgage education company, MLO Force, the COO of Vetted VA, and the COO of Be My Neighbor Mortgage. Clayton and Nathan originally scheduled this podcast to talk about MLO Force and the exciting things they’re doing in mortgage education and C.E. but Nathan had a surprise in store this

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12:41

Mortgage banking strategies and insights with Sarah...

Power House ·

2024/08/29

If you are a mortgage banking executive or leader, you will want to listen to this episode to hear what Sarah Wheeler has to share. In this episode of Power House, HousingWire Editor-in-Chief Sarah Wheeler joins HW Media CEO Clayton Collins to discuss critical themes and knowledge for mortgage banking leaders.Sarah discusses major stories related to LO compensation, servicing, and refi dynamics and her recent interview with Barry Habib. She also shares how HousingWire communicates this type of

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55:49

Austin Allison: Cracking the co-ownership code

Power House ·

2024/08/22

This week on the Power House podcast, Clayton Collins sits down with Austin Allison, the CEO and co-founder of Pacaso, a co-ownership marketplace for luxury vacation homes with over a billion dollars in transactions across 40 destination markets. In this episode, Austin shares the lessons from building and scaling successful real estate businesses. Clayton and Austin also discuss the hard-to-sell mortgage model behind co-ownership and how, even in a complicated macro environment, Pacaso is

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