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PODCAST

Extra Credit

Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.

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All Episodes

4:42

Building trust as a new credit manager

Extra Credit ·

2024/08/02

Send us a Text Message.For many credit managers, the legacy left behind by a trusted and experienced leader is one of solid relationships and established trust with clients. As the new credit manager stepping into a position held by a long tenured one, earning the confidence of existing customers is key to maintaining smooth operations and ensuring continued sales success.Connect with us on LinkedIn: @Nacm-National @FCIB Follow us on X: @Nacm_National @FCIB_Global

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14:51

New Threats, New Tools: Modern Strategies to Combat...

Extra Credit ·

2024/07/26

Send us a Text Message.Traditional methods of fraud detection in B2B trade are no longer sufficient. Join us in this eye-opening episode as we delve into why relying on outdated techniques can leave your business vulnerable and what innovative strategies you can implement to stay ahead of fraudsters.Listen as we are joined by Ali Kidwai, senior manager of product and implementation at Bectran!Key Takeaways:Discover the weaknesses of conventional fraud detection methods and why they fall short...

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6:40

State of AR Automation 2024

Extra Credit ·

2024/07/19

Send us a Text Message.In this episode, we delve into the evolving landscape of the invoice-to-cash process and explore how automation and artificial intelligence are reshaping credit management. Join us as BlackLine and NACM discuss the latest State of AR Automation 2024 results, including:Improving payment timelines and reducing outstanding balancesRising intent to automateLeveraging artificial intelligenceAddressing data security and privacy concernsStay tuned for a joint BlackLine and NAC...

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3:41

Understanding Antitrust: A Guide for Credit Managers

Extra Credit ·

2024/07/12

Send us a Text Message.As a new credit manager, understanding antitrust laws is key for safeguarding your company's interests and ensuring compliance. These laws are designed to promote fair competition and prevent practices that can harm other businesses. In this episode of Extra Credit, we start to break down the basics of antitrust laws, explaining what they are, why they matter and how they impact you.

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4:38

Attracting the next generation of credit managers

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2024/06/28

Send us a Text Message.By leveraging modern technology, offering flexible work environments and emphasizing the exciting nature of the credit management profession, businesses can inspire a new wave of professionals to join and thrive in the B2B credit field.

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5:00

How Credit Managers Build Financial Resilience for...

Extra Credit ·

2024/06/21

Send us a Text Message.🎙️ Financial resilience has become a top priority for businesses. Credit managers play a pivotal role in this endeavor, leveraging their expertise to ensure stability and sustainability. ✨ Special Guest: Mike Davies, Manager of the Invoice-to-Cash Centre of Excellence at BlackLine, shares how B2B credit managers are leading the way in helping businesses build financial resilience. 📊 The 2024 State of AR Automation Survey is CLOSES TONIGHT! Take the Survey today to...

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3:02

2024 Credit Congress highlights

Extra Credit ·

2024/06/14

Send us a Text Message.On this special episode of Extra Credit, we take you NACM's 128th Annual Credit Congress & Expo in Las Vegas where we asked attendees why recent graduates should pursue a career in b2b credit management.

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8:04

Prevent fraud with bank references

Extra Credit ·

2024/06/07

Send us a Text Message.In our last Extra Credit episode with you back in February, we discussed the importance of bank references in making informed credit decisions. Today we’d like to delve into that topic a bit deeper and discuss how bank references can also help detect and prevent fraudulent activity. This episode of Extra Credit is powered by Thomson Reuters Confirmation.Download our joint white paper on Unlocking Financial Trust: The Role of Bank References in Establishing Creditworthin...

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4:35

Top factors driving job satisfaction in credit...

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2024/05/31

Send us a Text Message.Job satisfaction is the key driver of positive results. If an employee likes their job and all it has to offer them, they will stay loyal to the company. But job satisfaction can be broken down into many layers—and what one employee puts at the top of their list could be completely opposite of their colleague.

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10:04

Amplifying Voices: The Impact of Credit Managers

Extra Credit ·

2024/05/24

Send us a Text Message.🎙️ In this episode, we dive deep into the vital role credit managers play within their organizations. Discover how making your voices heard can lead to significant improvements and drive success!✨ Special Guest: Brian Morgan, Senior Director of Strategy for Invoice to Cash at BlackLine, shares strategies you can implement to elevate your role. 📊 The 2024 State of AR Automation Survey is NOW OPEN! Take the Survey today to amplify your voice and contribute to the future

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2:52

The rise of B2B credit card payments

Extra Credit ·

2024/05/17

Send us a Text Message.In recent years, credit cards have surged in popularity among customers within the B2B credit industry. In fact, a recent eNews poll revealed that 60% of credit professionals said that the number of customers paying with credit cards has increased in the last 12 months.

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4:03

Payment Portal Tips for Credit Managers

Extra Credit ·

2024/05/10

Send us a Text Message.Customer payment portals have evolved in the last few decades with the growth of automation—playing a paramount role of processes in the B2B credit world. Portals allow an easier way for customers to make payments, manage financial interactions and submit invoices. However, the integration of automation varies across each portal—and catering to all of those differences across all platforms can possibly be difficult for credit managers.

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4:01

ChatGPT: Revolutionizing the credit industry

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2024/05/03

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12:30

Bridging the Gap: Automation Solutions for Staff...

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2024/04/22

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3:50

The power of job information sheets in infrastructure...

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2024/04/19

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4:44

Balancing Speed and Risk in Credit Decisions

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2024/04/12

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4:38

How to Craft an Effective Job Description

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2024/04/05

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4:36

Upskilling in the AI-driven job market

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2024/03/29

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14:53

How to Improve Your Credit Application Approval Process

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2024/03/22

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5:05

🎉 Extra Credit Hits Triple Digits: Celebrating 100...

Extra Credit ·

2024/03/15

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