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PODCAST

Receivables Podcast | Discussions About Debt Collection

Receivables Podcast brings you honest conversations with industry leaders, innovators, and experts in debt collection, receivables management, and financial services. Hosted by Adam Parks, each episode dives into real-world strategies, compliance insights, emerging technologies, and leadership lessons shaping the future of collections.Whether you"re an agency executive, creditor, vendor, or professional looking to stay ahead of industry trends, Receivables Podcast delivers practical takeaways in an

business management

All Episodes

31:33

How eMatrix Training is Modernizing Debt Collection |...

Receivables Podcast | Discussions About Debt Collection ·

2025/01/16

Join Adam Parks on the Receivables Podcast as he hosts Jodie Bedoya, founder of eMatrix Training. Learn how eMatrix is transforming debt collection training with short, impactful videos designed for younger generations. Explore key topics like managing vulnerability in recovery conversations, enhancing collector retention, and improving compliance through innovative methods. Subscribe now and leave a review to share your thoughts on this game-changing episode. Visit eMatrix Training for more ...

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23:09

Unlock Small Debt Buyer Strategies with Andrew Roskam...

Receivables Podcast | Discussions About Debt Collection ·

2025/01/09

Adam Parks welcomes Andrew Roskam, President of eAcctcorp International, to explore strategies for small debt buyers. Learn proven networking techniques, tips for strategic growth, and how to navigate regulatory hurdles. Andrew shares his unique perspective as an RMAI board member, championing the voice of small debt buyers. Subscribe now and leave a review to help us bring you more industry-leading insights!What You'll Learn:The importance of small debt buyer representation on the RMAI Board...

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9:05

DebtLink | Chris Murphy aka Santa: Managing the Busy...

Receivables Podcast | Discussions About Debt Collection ·

2024/12/26

Tune in for a chat with the jolly guy from the North Pole (who alter egos as Chris Murphy at Debt Link) about BPOs, AI, and managing the busy season. Happy Holidays and Happy New Year!Chris Murphy - www.linkedin.com/in/christopher-murphy-a9b0434/ Debt Link - www.debtlink.comLearn more with this week’s #ReceivablesPodcast, hosted by Adam Parks! #Receivables #ReceivablesManagement #AccountsReceivable #ARMindustry #DebtRecoveryAdam Parks - www.linkedin.com/in/adamparksReceivables Podc...

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33:51

The Bureaus, Inc. | Marian Sangalang on Selecting...

Receivables Podcast | Discussions About Debt Collection ·

2024/12/05

Tune in for a chat with Marian Sangalang, Vice President at The Bureaus, Inc. Marian shares experienced advice for managing big technology projects and the organizational change that comes with them. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks! #Receivables #ReceivablesManagement #AccountsReceivable #ARMindustry #DataSecurity #LatitudebyGenesys #DebtBuyer #DebtCollection #TheBureausIncMarian Sangalang - https://www.linkedin.com/in/marian-sangalang-crcp-38b0b011...

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25:53

ARM Compliance Business Solutions | Debra Ciskey...

Receivables Podcast | Discussions About Debt Collection ·

2024/11/21

Tune in for a chat with Debra Ciskey, Senior Compliance Advisor at ARM Compliance Business Solutions, about the challenges and questions collection agencies have when diversifying into new products. Debra and Adam talk about why diversification is important, how different types of companies view diversification, economies of scale vs. economies of scope, and challenges of debt collection company diversification. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks! ...

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17:28

The Bureaus, Inc. | Lorenzo Alcantar: Personality...

Receivables Podcast | Discussions About Debt Collection ·

2024/11/14

Tune in for a chat with Lorenzo Alcantar, Director of Performance Management at The Bureaus, Inc., about the Rainmaker Assessment. Hear about the purpose and benefits of using the test including team and vendor management, filling positions with the right person, and more. If you’re looking for inspiration on motivating people, improving your organization, and retaining talent, this episode is for you. Learn more with this episode of #ReceivablesPodcast, hosted by Adam Parks! To learn m...

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25:12

Yrefy, LLC | Dan Parks on Student Loan Refinancing &...

Receivables Podcast | Discussions About Debt Collection ·

2024/11/07

Tune in for a chat with Dan Parks, EVP at Yrefy, LLC, about federal student loan options, insights on refinancing, repayment challenges for private student loans, and more. Learn more with this episode of #ReceivablesPodcast, hosted by Adam Parks! Want to hear more on student loans? Watch these previous episodes: Yrefy | Dan Parks provides insights on defaulted private student loans, loan forgiveness | Ep 177 - https://receivablespodcast.com/videos/yrefy-dan-parks-provides-ins...

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30:01

ACA Intl. - Cybersecurity Collective | Sameer Maini,...

Receivables Podcast | Discussions About Debt Collection ·

2024/10/31

Cybersecurity is the biggest threat for businesses today. Thankfully, there are resources to help. The ACA Cybersecurity Collective connects cybersecurity qualified individuals with information security experts to protect your collection agency operations. Tune in for a chat with a few of those experts: Sameer Maini, CIO at State Collection Service, Inc. & CEO at CollaborationRoom.ai; Jonathan Goldberger, SVP - Security Practice & Strategic Sales at TPx; and Chanh Nguyen, Owner/P...

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28:01

Receivables Management Association Intl. (RMAI) |...

Receivables Podcast | Discussions About Debt Collection ·

2024/10/24

Tune in for a chat with Mike Becker, the new Executive Director of Receivables Management Association International. Mike talks about participation in the advocacy and education process in Washington D.C., building relationships with legislators and regulators, empowering organizations, RMAI certification, the upcoming national election, the importance of membership engagement in #RMAI, and more. Learn more with this episode of #ReceivablesPodcast, hosted by Adam Parks! Mike Becker - ht...

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30:21

Barron & Newburger, P.C. | Mitchell Williamson:...

Receivables Podcast | Discussions About Debt Collection ·

2024/10/17

Tune in for a chat with Mitchell Williamson, Of Counsel at Barron & Newburger, P.C., about lessons learned in the world of legal collections. Mitch shares examples from his extensive experience in the industry about lawsuits, settlements, defense litigation, reputation protection, and more. Learn more with this episode of #ReceivablesPodcast, hosted by Adam Parks! Mitch Williamson - www.linkedin.com/in/mitch-williamson-bb89b520/ Barron & Newburger, P.C. - bn-lawyers.com/&nb...

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28:33

National Credit Adjusters | John Nokes on Applying AI...

Receivables Podcast | Discussions About Debt Collection ·

2024/10/10

Tune in for a chat with John Nokes, Chief Information Officer at National Credit Adjusters, about applying AI in receivables management. Hear about building guardrails, structured vs unstructured data, computing power and storage, AI use cases, finding efficiency & calculating ROI, and regulatory precautions for debt collection AI. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks! Subscribe to Receivables Info and don’t miss an episode as we sit down with accoun...

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18:36

ACA International | Tim Haag & Mindy Chumbley look...

Receivables Podcast | Discussions About Debt Collection ·

2024/10/03

Tune in for a chat with Tim Haag and Mindy Chumbley, President and Board Member of ACA International, about the upcoming #ACAVisionaries and #ACAFallForum events taking place in Chicago, November 5-8, 2024. While the focus of Visionaries is people, the focus of Fall Forum is operations. With exciting networking opportunities and more panels than ever, this is a don’t-miss event for collection agencies to gather, get inspired, and be encouraged with insights, ideas, and innovations to bring ho...

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25:55

ARM Compliance Business Solutions | Sara Woggerman...

Receivables Podcast | Discussions About Debt Collection ·

2024/09/26

Tune in for a chat with Sara Woggerman, President of ARM Compliance Business Solutions, about the implementation of “AI” (more specifically, machine learning and natural language processing) from a compliance perspective. The value and ability of identifying trends from large data sets, such as disputes and complaints, is one of the prime opportunities for creating efficiencies and increasing compliance. We know that the CFPB will expect any business implementing these tools to explain “what’...

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16:36

National Creditors Bar Association (NCBA) | Barbara...

Receivables Podcast | Discussions About Debt Collection ·

2024/09/19

Tune in for a chat with Barbara Nilsen, President of National Creditors Bar Association and Sarena Gaylor, Board Member of NCBA and New Orleans native about the upcoming #NCBAConnect conference October 21-24 in New Orleans, LA. Hear about what to expect, new events, expanded networking opportunities, CLE sessions, judicial guest speakers, and more.Learn more with this week’s Receivables Roundtable, hosted by Adam Parks! National Creditors Bar Association (NCBA) - https://www.creditorsba...

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17:30

Midlands Credit Management | Jessica James on...

Receivables Podcast | Discussions About Debt Collection ·

2024/09/12

Tune in for a chat with Jessica James, Senior Performance Manager at Midland Credit Management, about data sets & operations, the challenge of various KPIs, evaluating vendor data quality, establishing & testing data experiments, and identifying correlations & value-adds from data analysis. Learn more with this week’s Receivables Roundtable, hosted by Adam Parks! Watch Now - <link>Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts...

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21:02

ACA International Members Discuss Risk Mitigation...

Receivables Podcast | Discussions About Debt Collection ·

2024/09/05

Tune in for a chat with ACA International members David Schultz, David Williams, and John Bedard about Cyber, E&O, and other types of insurance necessary for receivables firms. You’ll also learn about the evolution of ACA’s risk mitigation programs, including the legal think tank actively supporting member agencies through attorney-agency partnerships. Regardless of agency size, insurance is a must, as is membership in associations like ACA that provide critical support through a variety ...

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16:33

Landmark Strategy Group | Don DiGiacomo on Credit...

Receivables Podcast | Discussions About Debt Collection ·

2024/08/29

Tune in for a chat with Don DiGiacomo, Director of Compliance at Landmark Strategy Group. From the experienced lens of credit union debt sales and debt sales compliance, Don shares insights about building relationships with small-volume clients; improving service, capability, and compliance through technology tools; protecting creditor-consumer relationships; and working with regional clients such as credit unions who may be new to selling accounts.Learn more with this week’s Receivables Roun...

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17:24

National Creditors Bar Association (NCBA) | Eleanor...

Receivables Podcast | Discussions About Debt Collection ·

2024/08/23

Tune in for a chat with Eleanor Tami, Attorney & Shareholder at Gordon, Aylworth, & Tami, P.C., about her National Creditors Bar Association membership. Tami notes the value of the legal community she gained and didn’t realize she was missing until she became involved in NCBA. Networking with colleagues and industry friends as well as sharing experiences and lessons learned is just one benefit she finds in NCBA membership, but Tami also speaks of the advocacy, education, and events sh...

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28:17

CredTech Consulting LLC | Susan Richards on the Art...

Receivables Podcast | Discussions About Debt Collection ·

2024/08/16

Tune in for a chat with Susan Richards, Founder & CEO at CredTech Consulting LLC, about project-oriented consulting in the receivables industry and the art of successful consulting. Susan specializes in bringing her extensive business development and operations leadership experience to the table at growing collections businesses and BPOs globally. From building relationships to breaking down barriers, Susan is an inspiring source of industry expertise.Susan Richards - https://www.linkedin...

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18:54

TransUnion | Dan Simmons on the State of the...

Receivables Podcast | Discussions About Debt Collection ·

2024/08/08

Tune in for a chat with Dan Simmons, Sr. Director of Consulting - Financial Services at TransUnion. Dan covers recent origination and delinquency trends in Unsecured Personal Loans, Bankcards, Auto Financing, and Mortgages— and the effects those trends have had on lenders and borrowers. 👉 *If you haven’t already taken the TransUnion 2024 Debt Collection & Insights Survey, we encourage you to spend a few minutes to do so here before August 20, 2024: https://receivablesdata.questionpro...

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166 results

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