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PODCAST

Healthcare IT Today Interviews

Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you"re trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what"s really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com

technology

All Episodes

00:15:22

The ROI of Online Patient Payments is Significant

Healthcare IT Today Interviews ·

2025/06/25

For many healthcare providers, outdated payment systems are causing unnecessary frustration for patients and staff. Plus, these archaic systems and processes are costing providers. Fortunately, leading organizations, like First Choice Neurology, are proving there’s a smarter way forward.First Choice implemented eClinicalWorks’ healow Payment Services and are now enjoying significant savings each month AND better patient engagement. Find out more in this interview with Jose Rocha. 💬 Is payment

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00:23:18

Easing Regulation Through Workflow and Automation by...

Healthcare IT Today Interviews ·

2025/06/23

This video shares an in production use case of an automation with well designed workflow, that overcomes many of the challenges faced by back-office operations in health care. The automation was carried out by Saint Peter's University Hospital, a teaching hospital in New Brunswick, New Jersey, with technology and collaboration from Amitech.Meghan Mehlberg, Vice President of Delivery at Amitech, and Michele Goodman, Practice Administrator for the Women’s Health Center at Saint Peter's

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00:14:50

Doctors Are Finding Joy Again Thanks to the Right AI...

Healthcare IT Today Interviews ·

2025/06/20

[SPONSORED] Are AI scribes living up to their hype? Is interoperability finally improving the lives of patients and clinicians? In this video, we dig into how ambient AI and real-world interoperability are giving clinicians time back, reducing documentation stress, and improving care with fewer clicks.Hear directly from Dr. Seth Eaton, Medical Director at MedPeds, as he shares how his team is using eClinicalWorks and tools like Sunoh.ai and healow PRISMA to solve major workflow pain points—without

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00:17:28

MyHeartRisk Wins $10k from MeldRx FHIR Integration...

Healthcare IT Today Interviews ·

2025/06/18

Healthcare IT Today was happy to interview the contest winner to learn more about their solution. Lim Bing Feng and Calvin Koay, Co-Founders of MyHeartRisk, along with Pawan Jindal, Founder & CEO of Darena Solutions, recently joined me to discuss the contest, their innovative solution, and why MyHeartRisk stood out as the winner.It was also fascinating to learn how Feng and Koay were able to come together to participate in the contest. One of them works in FinTech, but was excited to work on

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00:18:24

How Online Booking Cut Call Center Costs and Improved...

Healthcare IT Today Interviews ·

2025/06/16

[SPONSORED] Tired of clunky patient scheduling systems that frustrate users and overload your call center? This video breaks down how one healthcare organization got 80% of patients to book appointments online—with zero provider pushback and major cost savings.You’ll learn how reason-for-visit logic, targeted rollouts, and smart workflow decisions can make self-scheduling a true asset—not another IT headache. Perfect for CIOs, VPs of IT, and digital leaders looking for real-world strategies that

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00:21:44

Inside eHealth 2025: Why Healthcare CIOs Should Pay...

Healthcare IT Today Interviews ·

2025/06/13

What happens when patients, startups, and policymakers all show up in the same room? You get real conversations that matter to health IT leaders—and a clearer view of where the industry is headed.In this video, Shelagh Maloney, CEO at Digital Health Canada - one of the organizers of eHealth 2025 (Canada's largest digital health conference), previews the shifts coming to the big event. From a record number of patient participants to the growing influence of Canadian startups and cross-border

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00:11:43

Finding the Right Partner and Technology Made all the...

Healthcare IT Today Interviews ·

2025/06/12

Is your practice’s front desk still drowning in busywork? Learn how one organization tackled inefficiency head-on with smarter digital check-in, targeted AI, and staff-driven innovation.In this video, you’ll hear how internal champions, not just technology, drive long-term success—and why small changes in the right places make the biggest difference.💬 What do you think of these approaches? Leave a comment below and share your experience with AI or digital tools in your organization.🔔 Don’t forget

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00:10:03

Seeking a Seamless Patient Experience at The Beryl...

Healthcare IT Today Interviews ·

2025/06/09

Russell Senger, Vice President of Community Development at The Beryl Institute, describes in this video the multiplicity of services focused on "improving the patient experience" and how they play out at the Institute's conference.Some of the services that Senger includes in his overview are technologies for digital front doors, bedside devices, entertainment, and patient feedback, along with such low-tech services as valets and laundry. He points out that technology can integrate all

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00:27:59

Validating, Standardizing, and Accelerating...

Healthcare IT Today Interviews ·

2025/06/06

The cornucopia of digital apps for healthcare administration, patient care, treatment, and optimization can be overwhelming, and the growth in AI raises questions of how far to trust each app. Mayo Clinic Platform has created a program to help health IT companies leverage Mayo Clinic Platform data, pursue clinical validation, and get their solutions deployed and adopted by healthcare organizations faster.One of the early companies to start leveraging Mayo Clinic Platform was Dock Health. We sat down

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00:23:02

Ambient Voice Accuracy Lies in the Details

Healthcare IT Today Interviews ·

2025/06/04

Terry Ciesla, Senior Vice President at ScribeEMR, explains in this video how various AI scribes can be evaluated on the basis on how well they handle complex, obscure, and subtle details.He offers an example of a demo in which ScribeEMR’s ScribeRyte AI product accurately diagnosed a rare disease from East African, Leishmania, and then suggested a prescription and coded the diagnosis.In another case ScribeEMR correctly recorded where to send a prescription in a complex situation.Learn more about

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00:27:26

Upland Software's AI and APIs Provide Intelligent...

Healthcare IT Today Interviews ·

2025/06/02

For most of us, a fax is just a way to get a document from one place to another. But Shawn Freligh, Senior Vice President & General Manager at Upland Software, recognizes that faxes contain important information that automation can inject into health care sites' workflows. In this video, Freligh explains why faxing is still crucial to health care (and other industries) and how Upland Software uses AI and APIs in "making faxes more intelligent."Upland Software's InterFAX

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00:26:00

Ensuring Security in the Increasingly Complicated...

Healthcare IT Today Interviews ·

2025/05/30

Secure file transfer is extremely complicated—particularly in health care, with the variety of data, sources, recipients, protocols, and regulations involved—but it has to become easy. In this video, Gregory Hoffer, CEO at Coviant Software, describes today's requirements for data sharing in health care.First of all, a large healthcare institution might transfer hundreds of thousands of files every day. Partners include payers, pharmacies, government agencies, labs, service providers, and more

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00:17:50

Working to Reduce Readmissions by Aligning Acute and...

Healthcare IT Today Interviews ·

2025/05/29

Both CMS and value-based healthcare systems are increasingly leveraging data and enhanced communication to transition patients out of acute care more efficiently, support successful post-acute recovery, and reduce readmissions. In this video, Phyllis Wojtusik, RN, Executive Vice President of Value-Based Care at Real Time Medical Systems (Real Time), outlines the key components of an effective care transition process – and how Real Time’s data-driven solution and interventional analytics help enable

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00:16:56

The FHIR Business Alliance (FHIRBall) Is Focused on...

Healthcare IT Today Interviews ·

2025/05/27

In this interview, two health care interoperability leaders make a strong case for the value of the FHIR Business Alliance. We hear about FHIR as a path toward interoperability from Duncan Weatherston, Chief Executive Officer at Smile Digital Health and FHIR Business Alliance Chairperson, and Mario Hyland, Senior Vice President and Founder of AEGIS.net, Inc. and FHIR Business Alliance Board Member and Membership Committee.The Fast Healthcare Interoperable Resources (FHIR) standard, adopted several

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00:17:26

Stoltenberg and CTC Collaborate to Support FQHCs Move...

Healthcare IT Today Interviews ·

2025/05/26

For 30 years, Stoltenberg Consulting has been providing consulting services and help desk support to hospitals and clinics. As explained in this interview with Kaitlyn Nelson, Director of Account Solutions and Development, Stoltenberg covers the gamut of support needs: strategic planning, implementation support, optimization, maintenance, training, legacy support, and more.Now, many of these same services are available to health centers in the Federally Qualified Health Center (FQHC) program,

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00:16:15

The Hidden Cybersecurity Threat Lurking on Your...

Healthcare IT Today Interviews ·

2025/05/23

Hospitals rely on thousands of PCs to run daily operations, but how many of them are actually protected? In this interview, Brennen Reynolds, VP of Global Sales Engineering & Professional + Managed Services at Absolute Security, breaks down the hidden vulnerabilities lurking in healthcare workstations—and why security software alone isn’t enough. He shares eye-opening stats on just how often critical security controls fail and what IT leaders can do to keep their systems locked down. If your

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00:17:39

Cactus Applies Design Principles to Healthcare

Healthcare IT Today Interviews ·

2025/05/22

In this interview, Nat Carruthers, Head of Product at Cactus, discusses the opportunities for better design in the health care space. Change is hard and it's easy "to be a nay-sayer", but Carruthers calls on core change agents at health care organizations to apply patience and dedication to find "quick wins" and build on them incrementally.A sizeable portion of the video looks at the different goals and challenges of health care organizations and fitness companies. Most

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00:23:44

Today's Opportunities for AI Agents in Healthcare

Healthcare IT Today Interviews ·

2025/05/20

In this video, three tech leaders discuss the possibilities currently offered by AI agents in health care. Jason Warrelmann is Vice President of Healthcare Strategy at UiPath, a company in the "agentic AI" space across multiple industries including healthcare. UiPath has partnered with Genzeon to focus on health care technology, represented here by Harsh Singh, General Manager of Healthcare, and Vinit Singhal, Market Segment Leader-Payers.Singh says that health care organizations want a

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00:16:55

How Dimensional Insight Helps Hospitals See...

Healthcare IT Today Interviews ·

2025/05/19

In this interview, Nora Lissy, VP of Healthcare Consulting & Implementation, and James Kirtley, Senior Software Engineer at Dimensional Insight, break down why speed matters when it comes to healthcare analytics. With tighter budgets and growing data demands, hospitals can’t afford to wait months for insights. They share how their approach delivers real results in weeks, not years, and why validating data before making decisions is crucial. Plus, they discuss the biggest data mistakes hospitals

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00:39:21

Transforming Hospital Operations with Innovation and AI

Healthcare IT Today Interviews ·

2025/05/15

Discover how technology is reshaping hospital operations according to this panel of experts. Gain insights into workforce transformation strategies and the integration of digital human solutions to enhance efficiency and care delivery. Learn about cutting-edge approaches to optimizing supply chains, while exploring the potential of advanced AI development and emerging AI workloads in driving operational excellence. The panel provided us with the knowledge to tackle today’s challenges and unlock new

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