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PODCAST

Healthcare IT Today Interviews

Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you"re trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what"s really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com

technology

All Episodes

00:18:04

What Drives EHR Innovation in Prescription Management...

Healthcare IT Today Interviews ·

2025/12/19

Few patients take a paper prescription down to the local pharmacy any more. The modern era of prescribing is shockingly complex and getting more so, according to Dr. Colin Banas, Chief Medical Officer, and Drew Hunsinger, Head of Growth, at DrFirst.Banas says that the goal at DrFirst, a 25-year-old company, has always been to provide an end-to-end medication journey: for patients, providers, payers, and pharmacies. Hunsinger points out that the prescribing workflow involves payers, PBMs, and even

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00:16:02

Making AI and NLP Affordable and Trusted in Health Care

Healthcare IT Today Interviews ·

2025/12/17

emtelligent offers a variety of AI-based services in health care. In a recent interview at the HLTH conference with Tim O’Connell, MD, Co-Founder and CEO of emtelligent, explains how they ensure a good ROI, keep deployments affordable, and make each pilot a success.The three services offered by emtelligent are:* Medical Document AI: ingests documents such as faxes, splits them into separate documents, and categorizes them.* Medical language engine: interprets and structures the content* Chart

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00:17:29

RapidClaims’ LLM-Powered RCM Solution Seeks Truth in...

Healthcare IT Today Interviews ·

2025/12/15

Although providers and payers feel like they're engaged in an epic, ongoing battle over claims, Abhinay Vyas, Co-Founder and Chief Data Officer at RapidClaims, believes that approvals can increase when both realize that they are fundamentally interested in truth. RapidClaims' AI-driven revenue cycle tools help to uncover the complexities in care and provide the evidence to back up a claim.Vyas says that AI has to be both accurate and explainable to be adopted. RapidClaims' algorithms are

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00:12:58

Leveraging Unstructured Data to Improve Care and...

Healthcare IT Today Interviews ·

2025/12/12

PointClickCare is a major EHR service with a 25-year history, originally focused on post-acute care settings such as skilled nursing and assisted living but has expanded to provide health it services to the full spectrum of healthcare provider organizations. As they've expanded their services, one of the areas they wanted to help was care transitions between acute care and post acute care and back. After a two-year investment in AI, they've enhanced the services they offer to make

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00:21:40

Making Sure a Physician Advisory Program Improves...

Healthcare IT Today Interviews ·

2025/12/10

Physician advisory programs, which educate clinicians in peer-to-peer fashion, are growing in several ways. This video at the AHIMA Annual Conference explores the many uses of these programs, as well as how to implement them and make sure they're effective. The speakers are Dr. Adriane Martin, Vice President of Physician Services at Enjoin, a CDI consulting firm, and Shameka Hooks, Executive Director, Midcycle Operations: Coding, CDI, Revenue Integrity and HIM at WakeMed, a teaching hospital

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00:10:04

eClinicalWorks Analytics Dramatically Reduce FQHC...

Healthcare IT Today Interviews ·

2025/12/08

T.H.E. Clinic, a federally qualified health center serving a low-income communmity in Los Angeles, recently reduced missed patient visits ("no-shows") from 25-28% to 13-14%. To learn more about this exceptional improvement, we sat down with CIO Wilson Santos who describes how the healow AI-Powered No-Show Prediction Model helped their clinic achieve this goal.Many factors create what Santos called an "unacceptable" rate of missed visits. People are tied down taking care of family

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00:18:10

Tight Collaboration Between Vyne Medical and Client...

Healthcare IT Today Interviews ·

2025/12/05

AI has proven itself as a way to remove the burden of scanning, identifying, and uploading information. For Nemours Children's Health, AI solutions from Vyne Medical completely restructured and optimized their document handling practices.Cathy Murphy, HIM Operations Manager at Nemours Children’s Health, gives an account in this video of what data management consisted of before automation, and how Vyne's automated systems have transformed their practices. With the same staff, they can meet

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00:22:39

From Ambient Voice Documentation to Care Partner at...

Healthcare IT Today Interviews ·

2025/12/03

Although ambient voice transcriptions driven by AI are seeing widespread adoption in healthcare institutions, only 20%-40% of clinicians adopt it in each institution, according to Dr. Thomas Kelly, CEO & Co-Founder at Heidi. However, when Heidi's AI medical scribe is brought in, they achieve an average 60-70% adoption by clinicians.This is because they focus directly on how to help clinicians do their jobs, according to Kelly, although they don't ignore the larger issues such as

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00:17:23

Making RCM Part of the Clinical Interview

Healthcare IT Today Interviews ·

2025/12/01

Dr. Mike Gao, President of Smarter Technologies, says that the distinction between clinical care and revenue cycle management (RCM) was a historical decision that is no longer valid. Clinical care is determined partly by what payers cover and what proof they require of the patient condition. In turn, the codes and other information used for billing are summaries of what happened in the clinical visit.In this environment, doctors have to take into account not just the symptoms and history presented

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00:17:29

Hyro Sees Health System Call Centers as Potential...

Healthcare IT Today Interviews ·

2025/11/28

Hyro's Responsible AI Agent platform enables health systems to safely automate patient workflows and conversations across key channels such as call centers, websites, SMS, and mobile apps, supporting use cases like scheduling, appointments, and prescription refills and more. But CEO and Co-Founder Israel Krush thinks that providers should look beyond just the high costs of call centers toward their potential for generating revenue.Instead of being a "black box," a call center that

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00:25:11

Achieving Patient-Centered Excellence Through Process...

Healthcare IT Today Interviews ·

2025/11/26

Thibodaux Regional Health System, a Louisiana health system with both a hospital and clinics, has focused on process improvement to pursue what they call “patient-centered excellence.” In this video, CEO Greg Stock and CIO Bryan Samaha talk about their use of the MEDITECH EHR and how they are reducing errors and improving clinical quality.Advantages they cite for MEDITECH include the balance between a relatively low operating cost and proven results, as well as the ability to maintain their own

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00:21:16

Innovation at Community Health Centers in America

Healthcare IT Today Interviews ·

2025/11/24

Community health centers make up the largest primary care network in the U.S. health care system, serving 1 out of 7 Americans—and in rural areas, 1 out of 3. Dr. Kyu Rhee, President and CEO of the National Association of Community Health Centers, says that their patient base has tripled over the past 20 to 25 years, and he expects it to triple again over the next 20.Watch the video for details about the reach of community health centers, the role of the National Association of Community Health

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00:10:31

Healthcare Billing Complexities Call For Consistency...

Healthcare IT Today Interviews ·

2025/11/21

Reimbursements in health care have gotten more complex with the growing importance of risk-based, value-based plans and behavior change. In this video interview, Tiffany Waltos, Director of Revenue and Analytics at Community Health Care in Northern Ohio, discusses today’s pressures on revenue cycle management and ways health care providers can respond.Community Health Care, with 19 offices and 65 providers with a focus on primary care, realized they needed to put clear rules in place for coding and

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00:14:42

How Oracle Is Bringing Retail Supply Chain Lessons to...

Healthcare IT Today Interviews ·

2025/11/19

[SPONSORED] Empty shelves in a hospital aren’t just an inconvenience—they can delay care. Other industries solved this problem years ago with predictive tools and smarter supply chains.At the 2025 Oracle Health Summit, Kristen Miles, Vice President of Healthcare Product Strategy at Oracle, discusses how automation, robotics, and AI are reshaping supply chain management in healthcare. Miles explains how Oracle is adapting lessons from retail and logistics, integrating them directly with Oracle’s EHR,

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00:17:10

Time Saving Features in eClinicalWorks That Help...

Healthcare IT Today Interviews ·

2025/11/17

In a recent interview at the eClinicalWorks National Conference, Josh Baker, Operations Manager at Orthopaedic Institute of Ohio, reports on some time-saving features offered by the eClinicalWorks EHR. A combination of mobile device support, rules engines, and AI takes administrative burdens off of clinical and support staff alike.The Orthopaedic Institute of Ohio has 12 locations in northwestern Ohio and sees about 900-1000 patients per day. They have used eClinicalWorks since 2006.Learn more about

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00:15:16

Clinician Surveys and EHR Workflow Improvements Drive...

Healthcare IT Today Interviews ·

2025/11/13

Our recent interview was all about measurements. The Wooster Community Hospital Health System in Wayne County, Ohio achieved a 20% improvement in their nurses’ satisfaction with their MEDITECH EHR after a six-month effort. This video, interviewing Eric Gasser, Vice President of Information Systems and CIO, shows how statistics and survey data made that achievement possible.Gasser says that Wooster offers high quality care and has won awards. Yet, always interested in doing better, they took up a

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00:17:10

Moving Health Care Providers Away from Paper Checks...

Healthcare IT Today Interviews ·

2025/11/11

Every organization—large and small—can benefit from automating payments versus printing, signing, and sending paper checks. ECHO is helping health care provider organizations and their vendors move away from paper checks to electronic payments like ACH, and providing better security in the process. In our latest video interview, we talk with Bill Clausen, Executive Vice President at ECHO, along with Stephen Thames, CFO at Magnolia Regional Health Center, a 200-bed hospital in North Mississippi - to

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00:19:23

Oracle Health’s AI Bet and Why Playing Nice Matters

Healthcare IT Today Interviews ·

2025/11/06

[SPONSORED] Every vendor is talking about AI—but who’s actually making it work in healthcare? At the Oracle Health Summit, we pressed Seema Verma on how Oracle plans to turn promises into real-world change for clinicians and patients.Seema Verma, EVP and GM of Oracle Health, sat down with us to go beyond the headlines. From automation in revenue cycle to clinical trial matching inside the EHR, she explains how Oracle Health is tying AI to its broader product suite—HR, supply chain, finance—and why

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00:15:35

A Rural Hospital Embedded in the Community Benefits...

Healthcare IT Today Interviews ·

2025/11/04

Morris Hospital and Healthcare Centers is quite small: an independent, rural system of clinics including an 89-bed hospital. Yet the system is the largest employer in Morris, IL. In this interview, Kim Landers, their Vice President of Patient Care and Chief Nurse Executive, explains how they remain relevant and solvent, and the aid provided by moving to the MEDITECH Expanse online platform.While always having used MEDITECH as their EHR, Morris went online with Expanse in 2023. This move brought

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00:16:08

AI Scribes: Why Mental Space Matters More Than Minutes

Healthcare IT Today Interviews ·

2025/10/30

Everyone’s talking about how AI scribes save clinicians time. But what if the bigger win isn’t the clock—it’s the relief of finally walking out of the exam room without a head full of notes to write later?In this conversation, Dr. Scott Eshowsky, Chief Medical Information Officer at Beacon Health System and a practicing family physician, shares how Oracle Health’s Clinical AI Agent is changing daily practice. From easing documentation burden and reducing burnout to strengthening patient connection,

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762 results

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