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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

08:52

Will Amazon's Robot Warehouses Save Whole Foods or...

Omni Talk Retail ·

2024/10/19

In this Fast Five Short, we discuss how Amazon is testing a new concept by integrating micro fulfillment centers into Whole Foods, allowing shoppers to order items online while in-store and pick them up at checkout. This strategy aims to consolidate shopping trips and expand the range of products available to Whole Foods customers, including popular brands not typically found in the store. However, the discussion raises critical questions about the potential impact on customer behavior, with

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04:05

Resale Revolution: How JD Sports is Changing the Game...

Omni Talk Retail ·

2024/10/19

In this Fast Five Short we discuss how JD Sports has recently launched a new pre-owned shoe shopping platform called Rejd, aiming to provide consumers with significant discounts on gently used footwear. This initiative positions JD Sports uniquely in the aftermarket space as one of the few retail-owned platforms, rather than being brand-led. While the concept has potential, concerns arise about profitability, as similar resale platforms have struggled to maintain sustainable business models. The

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05:05

Are Bundled Deliveries the Key to Amazon's Grocery...

Omni Talk Retail ·

2024/10/19

In this Fast Five Short we discuss how Amazon is taking a significant step in enhancing the grocery shopping experience for Prime members by allowing them to combine purchases from Amazon.com, Amazon Fresh, and Whole Foods into a single cart for convenient delivery. This new feature, currently being piloted in Phoenix, offers customers the ability to shop for essentials and have their orders delivered together, tapping into the same-day delivery model that many consumers have come to expect. The

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07:41

From Search to Purchase: How Google Shopping is...

Omni Talk Retail ·

2024/10/19

In this Fast Five Short we discuss Google Shopping has announced significant changes aimed at enhancing the online shopping experience through the integration of AI and more personalized features. The new updates include AI-generated briefs that help consumers make informed decisions when searching for products, like winter jackets suitable for specific climates. Additionally, the platform will offer dynamic filters for better product selection and a personalized deals page that simplifies deal

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04:28

Grabango Shuts Down: Is This the End of Camera-Based...

Omni Talk Retail ·

2024/10/19

Grabango has officially shut down, marking a significant moment for the future of fixed-position camera-based automated checkout systems. The podcast discusses the implications of this closure, particularly in light of the fact that Grabango's technology, which was aimed at offering a checkout-free shopping experience, struggled to gain traction despite its innovative approach. Speakers analyze how the perceived value of simply walking out of a store without checking out may not be enough for

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41:33

The Shoptalk Fall Key Retail Takeaways Podcast

Omni Talk Retail ·

2024/10/19

In this exclusive podcast episode from Omni Talk, Chris Walton and Anne Mezzenga join Shoptalk’s Joe Laszlo, Ben Miller and Alexa Tietjen, for a game show-style recap of all the key takeaways from Shoptalk Fall 2024 in front of the live conference audience, replete with tuxedos, buzzers, and amazing puns!Key topics covered include:The overall the state of the retail industry right nowThe rise of “Unified Commerce”How retailers are continuing to optimize their product assortmentsThe renewed emphasis

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06:23

Home Depot’s Interconnected Experiences & Holiday...

Omni Talk Retail ·

2024/10/18

In this exclusive interview recorded live at Shoptalk Fall 2024, Chris Walton and Anne Mezzenga interview Sarah Post, VP of Interconnected Experiences at Home Depot.Key highlights include:[1:00] Sarah Post explains the role of interconnected experiences at Home Depot[2:50] How Home Depot caters to both DIYers and pros[3:50] Key advice for retailers looking to enhance their unified commerce strategy[4:30] Exciting holiday product launches, including viral Christmas trees and the iconic 12-foot

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11:03

Shoptalk Fall Exclusive: Narvar’s Role in Retail...

Omni Talk Retail ·

2024/10/18

In this interview recorded live at Shoptalk Fall 2024, Chris Walton and Anne Mezzenga interview David Morin, VP of Customer Strategy at Narvar, about the importance of post-purchase intelligence in retail. Key highlights include:[2:00] How Narvar empowers over 1,500 retailers with data-driven post-purchase solutions[4:10] Discussion on delivery estimates, return policies, and enhancing customer satisfaction[8:00] The role of post-purchase in unified commerce [10:20] Preparing for holiday season

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10:28

American Freight’s Omnichannel Strategy & Approach...

Omni Talk Retail ·

2024/10/18

In this exclusive interview recorded live at Shoptalk Fall 2024, Chris Walton and Anne Mezzenga interview Lauri Joffe, Chief Marketing Officer at American Freight. Key moments include:[1:00] Lori introduces American Freight and her role as CMO[2:30] The importance of unified commerce for consistent customer experience across stores and online[4:10] How traffic counting and conversion metrics help unify e-commerce and stores[6:00] The role of data in understanding customer behavior[8:00] American

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08:41

An Overview Of Macy's Private Brand Strategy With SVP...

Omni Talk Retail ·

2024/10/18

In this exclusive interview recorded live at Shoptalk Fall, Chris Walton and Anne Mezzenga interview Emily Erusha-Hilleque, Senior Vice President of Private Brands at Macy’s.Key highlights include: [1:00] Emily discusses her role in overseeing Macy’s private brands[3:00] The seamless integration of private and national brands across digital and physical channels [4:30] Insights on new private brands On 34th, State of Day, and Mode of One[6:10] The growing influence of digital sales and how Macy’s

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16:54

Inside Walmart's Fashion Transformation With Walmart...

Omni Talk Retail ·

2024/10/18

In this exclusive interview recorded live at Shoptalk 2024, Chris Walton and Anne Mezzenga interview Denise Incandela, EVP of the Fashion Division at Walmart U.S.Key moments include:[1:00] Denise explains her role overseeing Walmart’s fashion division[3:40] Walmart’s strategy to expand national and private brands like Scoop and Free Assembly[5:50] How digital data informs Walmart’s assortment and store strategies[8:30] Walmart’s partnership with StockX and luxury brands like Chanel and Coach[10:20]

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08:17

How Microsoft is Driving Retail Innovation with AI...

Omni Talk Retail ·

2024/10/18

In this interview recorded live from Shoptalk Fall 2024, Chris Walton and Anne Mezzenga from Omni Talk interview Margaret Synan, Azure Sales Director at Microsoft. Key moments include:[1:00] Overview of the Azure platform’s role in retail[2:40] Key retail innovations through data-driven AI[3:50] Improving customer journey and personalization with AI[5:00] Unified commerce and how Microsoft helps retailers enhance store operations[6:20] Microsoft’s upcoming Ignite event and holiday season

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42:48

Google Shopping, Grabango & Why Amazon May Have Just...

Omni Talk Retail ·

2024/10/16

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Chris and Anne took to the Windy City to discuss:Grabango calling it quits and what it means for the future of Just Walk Out-like tech (Source)Exciting new AI updates from Google Shopping (Source)Amazon’s decision to unify its e-commerce efforts across Amazon.com, Amazon Fresh, and Whole Foods (Source)JD Sports new reJD resale effort (Source)And

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03:49

Kroger's Game-Changer: Disney Joins the Membership...

Omni Talk Retail ·

2024/10/14

In this Fast Five Short we discuss Kroger's recent partnership with Disney marks a significant shift in the retail subscription landscape, as it now offers Disney's streaming options as part of its annual membership plans. This includes complimentary subscriptions to Disney Basic with ads, Hulu with ads, or ESPN Plus for both new and existing members. The discussion explores the competitive implications of this move, particularly for major players like Amazon and Walmart, and highlights how these

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06:00

Unlocking Holiday Shopping: How Google Lens is...

Omni Talk Retail ·

2024/10/14

In this Fast Five Short we discuss how Google has introduced exciting new shoppable visual search features in Google Lens just in time for the holiday shopping season. The update allows users to easily identify products in photos and access comprehensive information, including pricing, deals, and reviews, all from one platform. With the new "circle to search" feature, consumers can seamlessly transition from browsing social media or watching videos to shopping with just a few taps. The hosts discuss

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04:17

Why Whole Foods is Abandoning Just Walk Out Technology

Omni Talk Retail ·

2024/10/14

In this Fast Five Short We discuss why Whole Foods has decided not to implement Amazon's Just Walk Out technology in its daily shops, signaling potential challenges for the future of this technology in grocery retail. Christina Minardi, Whole Foods' executive vice president, described the system as cumbersome and inflexible, particularly in a retail environment that requires frequent changes. This raises questions about the viability of Just Walk Out as a competitive advantage, especially when more

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04:58

Interactive Shopping: How Instacart is Changing the...

Omni Talk Retail ·

2024/10/14

In this Fast Five Short we discuss how Instacart has introduced new features for its smart shopping carts, including gamification, location-based coupons, and aisle-aware advertising. These enhancements aim to transform grocery shopping into a more engaging experience, encouraging consumers to embrace smart carts. The discussion delves into whether gamification can effectively motivate shoppers to adopt these new technologies and make their grocery trips more enjoyable. As the hosts share insights

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04:28

Sam's Club Goes Checkout-Free: A Revolutionary...

Omni Talk Retail ·

2024/10/14

In this Fast Five Short, we discuss how Sam's Club is revolutionizing the shopping experience by opening a new store in Grapevine, Texas, that eliminates traditional checkout lines. Instead, customers will utilize a smartphone app called Scan and Go to scan items as they shop, culminating in a streamlined exit through a computer vision-based archway. This innovative approach allows for the display of unique online-only products, like a twelve-foot Christmas tree and a five-carat lab-grown diamond,

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35:56

The Key Takeaways From Groceryshop 2024 Live Podcast

Omni Talk Retail ·

2024/10/10

In this exclusive podcast episode from Omni Talk, Chris Walton and Anne Mezzenga join Groceryshop's Ben Miller and Rocquan Lucas for a rapid fire recap of all the key takeaways from Groceryshop 2024 in front of the live conference audience.Key topics covered include:The overall the state of the Grocery industry right nowWhat’s next for the evolution of the physical grocery storeThe importance of adjacent revenue streamsThe best AI use case or case study heard at the conferenceThe technology that

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29:55

Sam’s Club’s New Store, Kroger’s Disney ‘Boost’ & Why...

Omni Talk Retail ·

2024/10/09

This week’s Omni Talk Retail Fast Five news roundup, sponsored bytheA&M Consumer and Retail Group,Ownit AI,Avalara,Mirakl, andOcampo Capital, was recorded live in front of an audience at Groceryshop. This week Chris and Anne discussed:Sam’s Club’s bold new store concept (Source)Instacart adding gamification to its Caper smart cart (Source)An Amazon and Whole Foods executive reportedly calling Amazon’s Just Walk Out technology “cumbersome” (Source)Google adding new visual search shopping features

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1,444 results

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