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PODCAST

Retail Refined

Retail Refined, hosted by Melissa Gonzalez, is designed for retail leaders and lovers alike, and explores the in-store technology of the future, challenges the industry’s preconceived notions and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail.

business marketing

All Episodes

13:22

Taking a Metaverse and Web3 Approach to Retail

Retail Refined ·

2022/11/01

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17:13

Why Gen Z’s Collaboration With Retail Brands Will...

Retail Refined ·

2022/10/24

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31:13

Why Retailers are Using Computer Vision to Help...

Retail Refined ·

2022/10/24

Currently, the customer journey for shoe shopping is quite involved and tedious. Consumers shop for shoes, read reviews and shoe sizing graphs, maybe even go in store to try shoes on, and often buy multiple pairs in various sizes. Sometimes they even buy the same product in different sizes — only to ultimately return many if not all that don’t fit. Clearly, this isn’t the most effective, profitable, sustainable, or customer-friendly strategy.With inconsistent shoe sizing found across the retail

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26:56

Behind WorkJam's Mission to Improve Retention and...

Retail Refined ·

2022/09/27

Steve Kramer, CEO at WorkJam, is a twenty-year veteran in e-commerce. His specialty is finding the gaps in how organizations manage their frontlines. He founded WorkJam in 2014 as a digital frontline workplace to solve retail industry issues. “Our platform essentially helps retailers and companies and other industries, such as healthcare, manufacturing, and distribution, to orchestrate their frontline workforces,” Kramer said.The frontline digital workforce is a new category that reshapes how

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33:34

Platform Unification Is More Important Than Ever for...

Retail Refined ·

2022/08/23

Successful retail requires flexibility. Recently, omnichannel was groundbreaking, but Retail Dive now reports it as a consumer baseline expectation. Let’s say a consumer is shopping on their mobile device. They transfer to their laptop to complete the transaction only to find an empty cart. These disconnections create enough friction for shoppers to jump and abandon ship. Platform unification is more important than ever. Enter: Fabric.Fabric is a headless service. It ensures retailers' connection

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31:57

How Buy Now Pay Later is Impacting the Store Experience

Retail Refined ·

2022/08/02

The popularity of BNPL (buy now, pay later) has grown tremendously over the past decade. The attraction of breaking purchasing payments up over weeks without interest or late fees is undeniable. In fact, “BNPL spending in the US is up 230% since 2020, per a September report by Accenture... [and] it’s estimated to total ~$226 billion this year, according to a Juniper Research report.”And while there are many players in the BNPL world, there are not any that have disrupted the industry quite like

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23:49

How Retailers Are Rethinking Their Space to Maximize...

Retail Refined ·

2022/07/05

Retail in 2022 and surviving as a brick-and-mortar store means keeping up with the consumers and consistently improving the customer’s experience. Keeping up with the consumers means being able to know what is convenient for them and what drives a consumer to make a purchase. In this episode of Retail Redefined, hosted by Melissa Gonzalez with special guest, Nick Delyani, Director of Retail at Xovis NA, takes a seat in the studio to provide valuable insights that span over a decade’s worth of

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23:02

Moving Online to Brick & Mortar Has Helped UNTUCKit...

Retail Refined ·

2022/06/21

With over 12K retail locations closing in 2020, leaving 159M square feet of retail space unoccupied, many might be thinking that the future of brick and mortar retail locations is permanently on the decline. Nothing could be further from the truth. In fact, retailers opened more stores than they closed in 2021, “with a nearly 40 percent increase in year-over-year store opening announcements” (AZ Big Media). Retail Refined host Melissa Gonzalez, spoke withBrent Paulsen, Managing Director and Head of

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41:55

IBM Study Shows a Growing Portion of Consumers...

Retail Refined ·

2022/04/05

It’s the age-old question advertisers ask themselves: How do I ensure the brand is placed at the right place and right time to successfully engage our target audience throughout the customer journey? Discussing this loaded topic with Retail Refined Host, Melissa Gonzalez, is Karl Haller, partner of the consumer center of competency at IBM.One major player is initiating an omnichannel business strategy that places the touch points necessary to reach a target audience in their preferred time and

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15:42

$40 Million in Funding Allows HugePOD to expand to...

Retail Refined ·

2022/03/31

The Head of Global Expansion at HugePOD discusses custom apparel with Retail Refined host Melissa Gonzalez.HugePOD is a global leader in print-on-demand apparel design and manufacturing. Formally launched in 2021, HugePOD includes a worldwide network of diverse manufacturers and has developed a flexible fashion supply chain for world-class retailers, including Steve Madden, Forever New, Landmark, and SHEIN. HugePOD has more than 200 employees across its offices on three continents.Its primary

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15:53

$40 Million in Funding Allows HugePOD to expand to...

Retail Refined ·

2022/03/31

HugePOD is a global leader in print-on-demand apparel design and manufacturing. Formally launched in 2021, HugePOD includes a worldwide network of diverse manufacturers and has developed a flexible fashion supply chain for world-class retailers, including Steve Madden, Forever New, Landmark, and SHEIN. HugePOD has more than 200 employees across its offices on three continents.Its primary offering is perfect for influencers and Etsy shops. The team can help people build a brand related to their side

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7:22

Studies Show Consumers Spend More Time Shopping in...

Retail Refined ·

2022/03/15

The convenience of online shopping means those crowded malls are no longer. No more waiting in a long line to purchase an item, no more pushing through crowds. But also, no longer being able to see the item in a room, on display. No more walking into a store and seeing the products incorporated as designed. But what if that could change? Retail Refined host Melissa Gonzalez sits down with Head of Global Sales of ByondXR, Mark Loeb to discuss the impact technology can have in the retail

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7:22

Studies Show Consumers Spend More Time Shopping in...

Retail Refined ·

2022/03/15

The convenience of online shopping means those crowded malls are no longer. No more waiting in a long line to purchase an item, no more pushing through crowds. But also, no longer being able to see the item in a room, on display. No more walking into a store and seeing the products incorporated as designed. But what if that could change? Retail Refined host Melissa Gonzalez sits down with Head of Global Sales of ByondXR, Mark Loeb to discuss the impact technology can have in the retail industry

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7:48

Why Virtual Dressing Rooms Will Be Key for...

Retail Refined ·

2022/03/09

The days of retail clothiers needing to stock multiple garment sizes could be drawing to a close. NOBAL Technologies developed a product poised to revolutionize the customer retail experience with its interactive iMirror solution. Daniel Maher, VP of Technology at NOBAL, joined Retail Refined's Melissa Gonzalez at NRF to talk about the positive impact iMirror is already having on retail customers.There are many advantages to this virtual approach to trying on clothes. Customers can mix-and-match

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7:33

Why Virtual Dressing Rooms Will Be Key for...

Retail Refined ·

2022/03/08

The days of retail clothiers needing to stock multiple garment sizes could be drawing to a close. NOBAL Technologies developed a product poised to revolutionize the customer retail experience with its interactive iMirror solution. Daniel Maher, VP of Technology at NOBAL, joined Retail Refined's Melissa Gonzalez at NRF to talk about the positive impact iMirror is already having on retail customers.There are many advantages to this virtual approach to trying on clothes. Customers can mix-and-match

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8:44

How Fast Fashion Can Fix Its Sustainability...

Retail Refined ·

2022/03/01

While at the world’s largest retail conference and expo, Retail Refined Host Melissa Gonzalez spoke with Chris Georgen, Founder and Chief Architect of Topl, a company that sits at the intersection of sustainability, deep-technology, and innovation.Topl, whose mission is to build trust between consumers and products, is set largely within an industry which has historically lacked that. Georgen remarked on Topl’s unique position within the market, particularly in increasing transparency within the

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8:35

How Fast Fashion Can Fix Its Sustainability...

Retail Refined ·

2022/03/01

Hosted live from the world’s largest retail conference and expo, Retail Refined Host Melissa Gonzalez spoke with Chris Georgen, Founder and Chief Architect of Topl, a company that sits at the intersection of sustainability, deep-technology, and innovation.Topl, whose mission is to build trust between consumers and products, is set largely within an industry which has historically lacked that. Georgen remarked on Topl’s unique position within the market, particularly in increasing transparency within

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7:59

Bringing One-click Checkouts to Merchants of All Sizes

Retail Refined ·

2022/02/22

Ian Leslie, Senior Director of Retail Advocacy at Bolt, joined Retail Refined for a live chat at NRF 2020. Bolt is a San Francisco-based one-click checkout solution powering checkout across e-commerce merchants across the internet.“We’re trying to bring one-click checkout to all merchants whether they’re big or small,” Leslie said. “Give them a best-in-class experience, and also allow them to be able to identify their customers and allow their customers to checkout as seamlessly as possible.”Once

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11:27

How Will A Decrease in Foot Traffic Impact the...

Retail Refined ·

2022/02/15

The rise of online retail in recent years has led to the downfall of many brick-and-mortar storefronts. Traffic at malls is down, and many retailers are struggling to compete with the convenience and efficiency of online shopping.Without a doubt, the single biggest factor in the decline of foot traffic at shopping malls has been the rise of online shopping. The convenience and cost savings of online retail may be too much for some shoppers to resist, but there's still something to be said for the

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25:30

Having Funding Isn't Enough, Entrepreneurs of Color...

Retail Refined ·

2022/02/09

Making a difference for black-owned businesses is Kendra Bracken-Ferguson. Bracken-Ferguson’s establishment of BrainTrust, an innovative social, digital, and influencer marketing agency focused on growing brands from organic communities since 2016, recently launched BrainTrust Founders Studio. This membership-based community platform creates inclusive economic opportunities for Black Beauty and Wellness Founders, increases business performance, and builds sustainable growth and wealth creation

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181 results

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