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PODCAST

The Full Desk Experience

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field. Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately. In the Industry Spotlight series, Kortney interviews industry experts

business management

All Episodes

17:35

Do my teams hate me? | Navigating the AI Revolution...

The Full Desk Experience ·

2024/04/25

In today's episode, we delve into the intricate world of artificial intelligence and its role in the recruitment industry. Our insightful host, Kortney Harmon, Director of Industry Relations at Crelate, engages in a riveting discussion with our esteemed guest, Aaron Elder. They unravel the tension between adopting AI tools to enhance efficiency and the desire to maintain the personalized, human element that is fundamental to making exceptional hires.As the president of a recruiting firm

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35:18

Industry Spotlight | Joshua Smith - SVP at Adecco -...

The Full Desk Experience ·

2024/04/18

In this episode, Joshua Smith sheds light on the transformative power of technology in recruitment—from the use of mobile recruiting vans to the ethical implementation of AI and data analytics that are redefining industry practices. We'll explore how investing in both candidates and clients through training and upskilling is not just important but essential for thriving in tomorrow's job market.In this episode, Joshua reminds us of the enduring importance of human connections in a

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50:08

Panel: Greater Efficiency with AI in Staffing &...

The Full Desk Experience ·

2024/04/11

We're diving deep into how AI can handle tasks to boost productivity, with Tom Erb sharing insights on tools like Fireflies and Google Gemini that expertly tackle note-taking, job postings, and more. We'll explore the second wave of AI as touched on by Erb, with mighty nations like the EU and the US fueling resources to harness its potential.Our guests bring a treasure trove of expertise, with Benjamin Mena spotlighting the automation magic of AI in marketing and finance, while Brad Bialy

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45:16

Industry Spotlight | Donnie Gupton - Cofounder, Ora...

The Full Desk Experience ·

2024/04/04

On this episode of The Full Desk Experience, Kortney Harmon interviews Donnie Gupton, a marketing and lead generation maestro who's been shaking up the recruiting industry with his Relevant Recruiter Method. Donnie has a wealth of knowledge to share about staying nimble in a competitive marketplace and leveraging the digital space to stand out.In this episode, we'll discuss the evergreen principles of marketing from the 90s and the cutting-edge strategies of 2024. Donnie will guide us

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27:44

Industry Spotlight | Diana Mertz - Sr. Director of...

The Full Desk Experience ·

2024/03/28

In this episode of the Full Desk Experience, we delved into a captivating conversation about the importance of women in leadership within the staffing and recruiting industry. Our host, Kortney Harmon, was joined by the esteemed Diana Mertz, the senior director of membership operations, engagement, and volunteer management at the American Staffing Association. Diana shared her incredible journey in the association management field and her passion for empowering women in the staffing

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30:36

Industry Spotlight | Maurice Fuller - President at...

The Full Desk Experience ·

2024/03/21

If you're fascinated by the crossroads of AI and staffing, today's conversation with Maurice Fuller is a must-listen. We'll explore how AI and automation are revolutionizing the staffing industry.Concerned about keeping your firm's operations ethically sound and bias-free in the age of AI? We're tackling that head-on, discussing the necessity of responsible AI use in our industry.Don't forget to like, subscribe, and share this episode! And now, without further ado, let's jump into our deep

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34:27

Industry Spotlight | Maurice Fuller - President at...

The Full Desk Experience ·

2024/03/19

In this episode, we're honored to have Maurice Fuller, a seasoned expert in staffing technology and AI, join us to unravel the complexities of AI advancements and their transformative impact on productivity across industries. With the AI chip market soaring towards an astonishing $400 billion by 2027, Maurice sheds light on how this exponential growth is fueling a new industrial revolution poised to reshape our economic landscape.We'll explore the top AI trends set to dominate from 2024 to

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6:29

FDE Express | Six Harsh Truths: Overcoming...

The Full Desk Experience ·

2024/03/14

In this episode of The Full Desk Experience, host Kortney Harmon delves into the productivity pitfalls that can hinder success in the recruiting industry. In just over five minutes, she discusses the importance of time management, efficient scheduling, automation, organized candidate data, focused task management, and strategic planning. Join Kortney as she provides insight, practical advice, and a wake-up call to recruiters looking to maximize their productivity and rise to the top of

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9:53

Do my teams hate me? Leadership Strategies to Drive...

The Full Desk Experience ·

2024/03/07

In this episode of The Full Desk Experience, host Kortney Harmon and producer Katie Jones dive into a letter from an overwhelmed recruiting manager who's finding themselves torn between leadership's expectations and their team's morale. The manager seeks advice on how to improve recruiting metrics without compromising quality or burning out the team. Kortney offers practical solutions, emphasizing open communication, focusing on quality over quantity, and doubling down on coaching and

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48:35

AI, Influence, and Other Sourcing Strategies for...

The Full Desk Experience ·

2024/02/29

We're thrilled to have an expert in the talent acquisition field, Dan Harten, join us. With a storied career that spans across Amazon and Meta, Dan now brings his wealth of knowledge to HireEZ.In this episode, we unpack the challenges of sourcing top talent externally and the crucial role of personalizing the recruitment process. Dan shares his experiences on how the best recruiters leverage market data, involve hiring managers early, and make each outreach count. He also sheds light on the

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46:51

Industry Spotlight | Alden Galvanek - President, The...

The Full Desk Experience ·

2024/02/22

This episode of The Full Desk Experience features the insightful Alden Galvanek, President of the Chatham Group. Join us as Alden shares his expertise on the indispensable role of authenticity and expertise in the recruiting industry.In this rich conversation, we'll uncover the nuances of the recruiter-client-candidate triangle and the pivotal nature of the recruiting call. With the global scale of the sales role now demanding swift hiring and rigorous candidate screening, Alden reveals how

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46:57

Industry Spotlight | Sharon Hulce, CEO at Employment...

The Full Desk Experience ·

2024/02/15

In this episode of Industry Spotlight, we're honored to have Sharon Hulce, a vanguard in the executive search arena. Sharon is the CEO and Founder of Employment Resource Group, a retained-search firm.In this conversation with Kortney Harmon, Sharon brings to light the critical aspects of her firm's approach, emphasizing the importance of establishing value through courage and confidence during fee negotiations.She'll also reveal her powerful strategy in relationship building, making

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36:50

Industry Spotlight | Joanie Bily, CEO at EmployBridge...

The Full Desk Experience ·

2024/02/08

Join us for an insightful conversation with Joanie Biley. With her extensive 30-year background in talent acquisition and as the Chief Experience Officer at EmployBridge, Joanie shares her analysis of the present and future job market. She'll divulge predictions for a softening in the 2024 job growth, the digital transformation in recruiting through AI, and the importance of technology for competitive edge in talent acquisition.Get ready for strategic insights on upskilling the workforce,

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52:54

Panel | Can't Miss Strategies for Executive Search...

The Full Desk Experience ·

2024/02/01

In this episode, we'll explore the evolving landscape of executive search with Jen Meyer, the senior VP and general manager of Govig and Associates, a firm renowned for not just their recruitment acumen but also their strategic partnerships and in-depth market insights. Alongside Jen, we have Lindsay Brightwell from Boaz Partners, who brings a wealth of knowledge from the specialty chemicals, animal health, and advanced materials sectors.Our guests will share how they've adapted to industry

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56:52

The Staffing Industry's 2024 Outlook: Challenges and...

The Full Desk Experience ·

2024/01/25

On this episode, Kortney Harmon sits in the guest seat as a panelist for Lunch with Haley. Joined by many other esteemed thought leaders in staffing, the discussion takes a deep dive into the pivotal role of referrals, testimonials, and technological innovation in the staffing industry’s growth.🔑 In this episode, you'll learn:- Referrals are pure gold: They result in longer employee retention and are preferred by 82% of employees over all other sourcing channels.- Relationship-building is

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52:41

Industry Spotlight | Chris Allaire, CEO at Averity |...

The Full Desk Experience ·

2024/01/18

On this episode of The Full Desk Experience, we have the privilege of speaking with Chris Allaire, the esteemed CEO and founder of Averity.Chris is here to drop some serious wisdom on the ever-evolving landscape of tech staffing and recruiting. With a robust 25-year background in the industry, he brings to the table an alternative outlook on the importance of prioritizing quality over quantity in candidate databases and relationships.Today, we're uncovering the unique approaches that have

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48:33

Industry Spotlight | Gary Miller - CEO of Miller...

The Full Desk Experience ·

2024/01/11

Welcome to another episode of Industry Spotlight, where we dive deep into the recruiting and staffing industry, uncovering the secrets to success and the innovations shaping our future. Kortney Harmon had the pleasure of hosting a true veteran in the field of talent acquisition – the CEO of Miller Resource Group, Gary Miller. With an astonishing 46-year tenure in recruitment, Gary shares his transformative journey from his early days in sales to leading a firm that's a beacon in the

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6:17

FDE Express | Tech Upgrade: The Proactive Approach to...

The Full Desk Experience ·

2024/01/04

In this episode of The Full Desk Experience, host Kortney Harmon discusses the critical importance of replatforming your staffing and recruiting business as we head into 2024. Despite the uncertain economic landscape, Kortney highlights the golden opportunity presented by the potential slowdown and emphasizes the need for proactive measures. The episode delves into the benefits of replatforming your tech stack, providing insights on strategy, efficient processes, and a smarter, more

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15:11

Best of 2023: Top Insights and Moments on The Full...

The Full Desk Experience ·

2023/12/21

In the "12 Days of FDE" special, we revisit the most captivating moments from The Full Desk Experience of 2023. From industry insights and expert advice to award-winning episodes, we've got it all. Listen in as we explore topics such as leveraging AI for recruiting, driving process and growth through data, the significance of change management, and the magic of digital transformation in staffing.Join host Kortney Harmon and a lineup of industry leaders as they unpack the highlights of the

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52:56

Mapping Your Staffing & Recruiting Firm's Success -...

The Full Desk Experience ·

2023/12/14

We're diving deep into the art of goal setting and how it can catapult your success in the talent industry. We're exploring the impact of written goals, the power of accountability partners, and the specifics you need in your goals to thrive in recruiting and staffing. Yes, the landscape has shifted with challenges like skill shortages and changing candidate expectations, but fear not—we're unpacking the opportunities for companies ready to adapt and innovate.Expect to hear about 'WOOP

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