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PODCAST

Microsoft Teams Insider

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

technology

All Episodes

22:06

Microsoft Teams Phone Success at Derby City Council

Microsoft Teams Insider ·

2025/01/22

Kathie Anderson, IT Change Manager at Derby City Council, shares the experience of transitioning to Microsoft Teams and meeting the unique challenges faced by local authorities.How Derby City Council transitioned from PBX to Skype for Business and then to Microsoft Teams during the pandemic, condensing the six-month rollout into just six weeks to facilitate remote workingIntegration of Luware's contact center solution into Microsoft Teams, improving flexibility and efficiencyThe significant p...

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23:14

Customer Stories and Enhancing Meetings with AI, Brad...

Microsoft Teams Insider ·

2025/01/15

Brad Hintze, EVP Global Marketing at Crestron, shares customer stories about how Crestron enhances customer meeting room experiences.Examples from Puma, Fortuna Entertainment Group and Blue Water Financial ServicesCrestron's wide array of solutions cater to diverse meeting room setups from small huddle rooms to large boardroomsThe growing significance of AI features such as transcription in meeting spacesThe importance of superior audio quality when it comes to AIDevelopments coming in 2025, ...

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26:25

"AV and IT have converged", Tim Albright AVNation

Microsoft Teams Insider ·

2025/01/13

Tim Albright, President of AVNation Media, shares his insights into the convergence of AV and IT and the evolving landscape of meetings and video conferencing.Origins of AVNation, an online media platform dedicated to the audio-visual sectorThe critical role of video conferencing in today's hybrid work models and the importance of standardized solutionsHow Microsoft certified devices drive quality and consistency in user experiencesEmerging trends such as multi-camera setups and the role of A...

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15:04

Microsoft Teams Update - January 2025

Microsoft Teams Insider ·

2025/01/10

Microsoft Teams Monthly Update - January 2025SMS in TeamsTeams Web chat widgetTranscripts on by defaultMeeting Recap share linkMandatory Android Updates and AOSPMTR Captions additional languagesMTR Windows 10 EOLQueues App RoadmapMicrosoft 365 Copilot ChatEventsThanks to Logitech, this month's benefactor, for your support of Empowering.Cloud and the community.Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video vers...

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38:41

Bring Your Own Device Microsoft Teams Meetings with...

Microsoft Teams Insider ·

2025/01/08

Eshan Mathur, Senior Product Manager at Microsoft, helps us understand the evolving Bring Your Own Device (BYOD) landscape within Microsoft Teams, focusing on Microsoft's aim to provide seamless user experiences and enhanced manageability for IT admins for BYOD.Eshan's unique career journey from game development, including 'Where's my water', to enterprise solutionsEnhancements in Microsoft Teams BYOD experiences, including automatic audio device selection Auto-association for managing s...

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27:34

Microsoft Teams and Teams Phone in 2025 with...

Microsoft Teams Insider ·

2025/01/06

Irwin Lazar, President and Principal Analyst at Metrigy discusses key trends and insights in the unified communications and collaboration space and shares thoughts for 2025How companies are navigating the complexities of hybrid workMoving beyond the hype of AI to practical deployments and adoptionMicrosoft Teams' increasing presence in meetings, messaging and as a voice platformHow companies are choosing between Teams Phone Mobile, Direct Routing and Microsoft Teams Operator ConnectThanks to ...

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22:10

Teams Phone Product Management - Balancing Innovation...

Microsoft Teams Insider ·

2025/01/02

Emily Kirby George, Microsoft Teams Product Manager at Microsoft, shares her unique perspective on product management in the world of Microsoft Teams Phone, sharing challenges of balancing innovation with fundamental reliability.Emily's path from support Skype for Business to a Senior Product Manager on the Microsoft Teams Calling teamHow Microsoft prioritizes features, balancing traditional phone system requirements with new AI opportunitiesThe importance of maintaining robust, reliable fund...

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32:43

From Microsoft to SOFTEL: Aaron Steele's Teams Journey

Microsoft Teams Insider ·

2024/12/18

Aaron Steele, Practice Lead at SOFTEL shares his journey through Microsoft to his current role of SOFTEL, and his thoughts on the ever-evolving UC landscape. The development and scaling of Microsoft Teams in unique scenarios such as global sports organizations during the Covid-19 pandemicInnovations in broadcasting including the use of NDI for creating interactive experiences at events such as the NBA bubble gamesThe challenge small-medium businesses face with integrating Teams PhoneHow ...

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24:42

Truly Cloud Native SBCs and voice services with Mark...

Microsoft Teams Insider ·

2024/12/16

Mark Cobbold, Vice President of Product Management at Ribbon Communications, explores the evolution of telecom networks from hardware to cloud-native solutions.The benefits of cloud-native deployments include reduced operational costs, improved software velocity and robust network securityThe variety of cloud deployment models and how they cater for different business needsUsing real-time insights into network performance to help pinpoint and resolve issues efficientlyRibbon's innovative appr...

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34:29

Deploying Teams Rooms and Teams Phone in Finance

Microsoft Teams Insider ·

2024/12/11

Charles Mason, Head of Digital Workplace at TP ICAP shares insights into the deployment of Microsoft Teams Rooms and Teams Phone, and the impact of Copilot.Selecting and standardizing Teams Rooms equipment across a global office networkComplexities of integrating Teams Phone with legacy and trader voice systems in the finance industryTP ICAPs' journey with Copilot, including compliance considerations and how AI is streamlining productivity and innovationManaging fast-paced changes in Microsof...

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19:17

Multicam and Multistream video with Logitech's Henry...

Microsoft Teams Insider ·

2024/12/02

Henry Levak, Vice President of Product at Logitech for Business, discusses the company's innovations in video conferencing technology and workplace experiences.The Logi Sight was recently recognised among Time's best innovations of 2024Development of multi-camera and multi-stream technologyLogi's new software capabilities, including auto-booking and releasing meeting rooms to combat 'ghost meetings'Future innovations in Logi product offerings, including insights and analyticsThanks to Logitec...

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25:49

Teams Phone Theme Parks and Attractions Globally

Microsoft Teams Insider ·

2024/11/26

Paul Cornish, UC Architect at Merlin Entertainment, dives into the unique challenges of deploying communications in large theme parks, hotels and attractions globally. Merlin operates around 140 attractions worldwide, each with unique telephony needsThe transition from Skype for Business to TeamsCloud-based telephony and its cost-effectivenessStandardisation in meeting room technologyBest practices for managing complex deploymentsThanks to Pure IP, this episode's sponsor, for their conti...

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20:00

Jabra Enhance Value with Device Updates

Microsoft Teams Insider ·

2024/11/20

Josh Blalock, Chief Video Evangelist at Jabra, discusses the latest developments in Jabra's video solutions, focusing on the PanaCast 50 and VBS.Jabra's PanaCast series includes innovative video solutions for meetingsThe significant feature adds over the life of the PanaCast 50Jabra's Android Bar - features and flexibilityWorking closely with Microsoft and MDEPThanks to Jabra, this episode's sponsor, for your continued support.

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22:11

The Future of Event Management with Microsoft Teams

Microsoft Teams Insider ·

2024/11/18

Preethi Ramarathinam, Head of Product - Microsoft Teams Virtual Event at Microsoft, dives into Teams capabilities for hosting large external virtual events, webinars, and town halls.Microsoft Teams is expanding beyond traditional collaboration scenariosInternal large use cases for Microsoft Teams include AMA sessions and Town HallsExternal use cases such as training and product launchesRecent key featuresFuture Roadmap for Teams event and AI integrationThanks to Landis, this episode's sponsor...

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34:07

Microsoft Teams Impact on Telephony, Patrick Watson,...

Microsoft Teams Insider ·

2024/11/13

Patrick Watson, Head of Research at Cavell, discusses the evolving landscape of telephony, the impact of Microsoft Teams, market trends and the role of AI in Contact Centers.Microsoft Teams has significantly disrupted the telephony marketDirect routing remains the dominant solution for Teams telephony usersDiscussing market dynamics and trends in telephony and differences in the enterprise and SMB marketsAI is set to transform contact centersLook out for Cavell Enable London in DecemberThanks...

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30:52

Reinventing Workplace Collaboration with AI

Microsoft Teams Insider ·

2024/11/11

Mohammed Khalifa, Microsoft Alliance Manager HP Poly and Kimberly Tee, Lenovo Smart Collaboration EMEA join Tom to dive deep into the evolving landscape of collaborative tools and meeting room technologyThe shift in innovation focus from major updates to software and hardware hardware refinementsExploring AI's role in the meeting room: automatic enhancements vs user-driven experiencesBarriers to adoption including IT administration, cyber security concerns and organizational readinessThanks t...

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29:30

Key Considerations for Greenfield Workspaces, Pardeep...

Microsoft Teams Insider ·

2024/11/06

Pardeep Gill, Senior Enterprise Architect at a global legal firm, shares his insights on the role of technology in modern workspaces.Flexible workspaces are becoming essential in professional servicesUser experience is a key focus in modern office designsSustainability must also be considered in technology procurementAV design must be integrated early in new buildsInteroperability between meeting platforms is crucial in enterprise environmentsThanks to Luware, this episode's sponsor, for thei...

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24:37

The Need for Meeting Interop with Pexip CEO Trond...

Microsoft Teams Insider ·

2024/11/04

Trond Johannessen, CEO of Pexip, discusses the evolution of video conferencing, the increasing demand for interoperability between UCaaS solutions and the customer use case for secure self-hosted meeting.Pexip's Microsoft certified solution connects meeting rooms to cloud meeting platforms, enhancing collaboration and catering for both cloud and on-premise deployment needsWhy meeting platform interoperability is becoming essential as organizations use multiple platformsExplaining Pexip Secure...

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27:08

The Year of Recovery for Video Rooms and the...

Microsoft Teams Insider ·

2024/10/30

Roopam Jain, Vice President of Research, Information and Communications Technologies at Frost & Sullivan, explores the evolution of room video systems, the impact of hybrid work and office modernisation.The influence of the UC/Collab platform on room system decisionsThe transformative role of AI in enhancing meeting experiencesBYOD is becoming a significant part of the meeting experienceSustainability is a key consideration in workplace technologyThanks to Crestron, this episode's sponsor...

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33:10

What is the Microsoft 365 CAPE team?

Microsoft Teams Insider ·

2024/10/23

Anthony Woodruff, Technical Program Manager at Microsoft, discusses his role working with customers in the Microsoft 365 Customer and Partner Ecosystem Team, Copilot in Microsoft Teams and the wider challenges and impact of AI adoption.AI-powered tools can significantly improve productivity and efficiencyCopilot use cases: summarizing conversations, onboarding new employees and streamlining workflowsThe potential of AI to revolutionise educationThanks to AVI-SPL, this episode's sponsor, for t...

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166 results

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