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PODCAST

Matt Talks Hospitality: Real conversations for innovative hoteliers

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Matt Talks Hospitality is a podcast for hoteliers who want to understand the technology, ideas and people shaping modern hospitality. Hosted by Mews CEO Matt Welle, each episode explores the tools, challenges and decisions behind how hotels work – and how they keep getting better. All episodes available here: https://hubs.ly/Q0350wrf0 Meet Matt beyond the podcast: https://www.linkedin.com/in/matthijswelle/

business management

All Episodes

26:46

Macro trends and their impact to the travel industry...

Matt Talks Hospitality: Real conversations for... ·

2025/04/17

In this conversation between Matt and Wouter Geerts, Director of Market Research at Mews, they talk about big-picture trends affecting the global economy. They discuss economic, political development and consumer sentiment and how this impacts and shifts travel demand. Watch the video - https://www.mews.com/en/resources/matt-talks#ep25

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25:04

Matt talks - Driving total revenue per available guest

Matt Talks Hospitality: Real conversations for... ·

2025/04/16

In this episode Matt dives into some fresh takes on hotel revenue and why the lifetime value of a guest really matters. He breaks down what actually drives performance, what motivates guests to spend more, and how hoteliers can tap into those opportunities. Plus, he shares how Mews helps make it all happen.. #mews #hospitality #hoteltech #hospitalitytech More content here - https://hubs.ly/Q03hC3mG0 0:00 – Introduction: Shift to Guest Centric Profiles 2:13 – Focus on Revenue Metrics:...

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25:04

Driving total revenue per available guest

Matt Talks Hospitality: Real conversations for... ·

2025/04/16

In this episode Matt dives into some fresh takes on hotel revenue and why the lifetime value of a guest really matters. He breaks down what actually drives performance, what motivates guests to spend more, and how hoteliers can tap into those opportunities. Plus, he shares how Mews helps make it all happen.. #mews #hospitality #hoteltech #hospitalitytech More content here - https://hubs.ly/Q03hC3mG0 0:00 – Introduction: Shift to Guest Centric Profiles 2:13 – Focus on Revenue Metrics:...

en

59:24

Matt talks - Mews Product Roadmap 2025 with Josef...

Matt Talks Hospitality: Real conversations for... ·

2025/04/11

In this episode, Matt Welle is joined by Mews CTPO Pepa [Josef] Starýchfojtů to chat about the upcoming plans for Mews product line-up in 2025. It's a chance to learn more about our commitment to advancing and transforming both hospitality technology and the hospitality industry. Mews is a cloud-native PMS trusted by more than 12,500 properties around the world. Helping hoteliers automate manual tasks, personalize guest experiences with AI, and increase a property's revenue - all from...

en

59:24

Mews Product Roadmap 2025 with Josef [Pepa] Starýchfojtů

Matt Talks Hospitality: Real conversations for... ·

2025/04/10

In this episode, Matt Welle is joined by Mews CTPO Pepa [Josef] Starýchfojtů to chat about the upcoming plans for Mews product line-up in 2025. It's a chance to learn more about our commitment to advancing and transforming both hospitality technology and the hospitality industry. Mews is a cloud-native PMS trusted by more than 12,500 properties around the world. Helping hoteliers automate manual tasks, personalize guest experiences with AI, and increase a property's revenue - all from...

en

44:22

Matt Talks - Building a high performing hotel tech...

Matt Talks Hospitality: Real conversations for... ·

2025/03/28

In this episode, Matt and Solutions Architect Lead Timur Dikmam from Mews, explore the core of a thriving hotel ecosystem—the Property Management System (PMS). From seamless distribution and accounting to automated pricing (with half of hotels still not taking advantage!), the right tech stack enhances operations, revenue, and guest satisfaction. Whether you're an independent hotel or a global brand, aligning technology with your brand promise is essential. Tune in to learn how smart integrat...

en

44:22

Building a high performing hotel tech stack with...

Matt Talks Hospitality: Real conversations for... ·

2025/03/28

In this episode, Matt and Solutions Architect Lead Timur Dikmam from Mews, explore the core of a thriving hotel ecosystem—the Property Management System (PMS). From seamless distribution and accounting to automated pricing (with half of hotels still not taking advantage!), the right tech stack enhances operations, revenue, and guest satisfaction. Whether you're an independent hotel or a global brand, aligning technology with your brand promise is essential. Tune in to learn how smart integrat...

en

48:20

Matt Talks - Hiring, retaining and motivating staff...

Matt Talks Hospitality: Real conversations for... ·

2025/03/20

Matt sits down with Mews Chief People Officer, Naomi Trickey, for a deep dive into employer branding, staffing, and growth. They discuss the power of engaging work, dynamic career paths, and upskilling, all while highlighting the importance of hiring the right people for your business. Learn how Naomi builds high-performing teams, uses creative strategies to attract top talent, and ensures every new hire starts with a lasting, positive impression. More here: https://hubs.ly/Q0350wrf0

en

48:20

Hiring, retaining and motivating hotel staff with...

Matt Talks Hospitality: Real conversations for... ·

2025/03/20

Matt sits down with Mews Chief People Officer, Naomi Trickey, for a deep dive into employer branding, staffing, and growth. They discuss the power of engaging work, dynamic career paths, and upskilling, all while highlighting the importance of hiring the right people for your business. Learn how Naomi builds high-performing teams, uses creative strategies to attract top talent, and ensures every new hire starts with a lasting, positive impression. More here: https://hubs.ly/Q0350wrf0

en

37:48

Matt Talks - 5 strategies for hotel revenue growth

Matt Talks Hospitality: Real conversations for... ·

2025/03/14

In this episode of Matt Talks, we take a deep dive into five powerful strategies that hoteliers can use to drive revenue growth and maximize profitability. Whether you're a boutique hotel, a large chain, or somewhere in between, this episode is packed with insights to help you grow your revenue in a competitive hospitality landscape. Tune in to discover how small changes can lead to significant gains!Matt breaks down the importance of diversifying and optimizing revenue streams, showing how

en

37:48

5 strategies for hotel revenue growth

Matt Talks Hospitality: Real conversations for... ·

2025/03/14

In this episode of Matt Talks, we take a deep dive into five powerful strategies that hoteliers can use to drive revenue growth and maximize profitability. Whether you're a boutique hotel, a large chain, or somewhere in between, this episode is packed with insights to help you grow your revenue in a competitive hospitality landscape. Tune in to discover how small changes can lead to significant gains! Learn more about the podcast here: https://hubs.ly/Q0350wrf0 #hoteltech #hospitalitypodcast...

en

45:27

Matt Talks - The power of AI in hospitality, with...

Matt Talks Hospitality: Real conversations for... ·

2025/03/08

In this episode, Matt chats with Conor Winders, VP of Product & Engineering at Mews, on AI's impact in hospitality. They discuss cutting-edge travel tech, AI adoption, and the future of invisible hospitality. Curious about AI opportunities and where to start? Conor shares expert insights and advice—don’t miss it! Episodes drop here first - https://hubs.ly/Q0350wrf0 Further reading - https://www.mews.com/en/blog/how-ai-is-shaping-hospitality

en

45:27

The power of AI in hospitality with Conor Winders

Matt Talks Hospitality: Real conversations for... ·

2025/03/08

In this episode, Matt chats with Conor Winders, VP of Product & Engineering at Mews, on AI's impact in hospitality. They discuss cutting-edge travel tech, AI adoption, and the future of invisible hospitality. Curious about AI opportunities and where to start? Conor shares expert insights and advice—don’t miss it! Episodes drop here first - https://hubs.ly/Q0350wrf0 Further reading - https://www.mews.com/en/blog/how-ai-is-shaping-hospitality

en

24:41

Matt Talks - The art of upselling in hospitality

Matt Talks Hospitality: Real conversations for... ·

2025/02/25

Upselling is a game-changer for boosting hotel revenue—but let’s be honest, it can feel awkward for both staff and guests. This week, Matt reveals how to turn upselling into a seamless, high-converting opportunity. From the best moments to upsell to leveraging technology for higher success rates, making it feel natural (even personalized!), and empowering teams with the right training—he’s covering it all. Don't leave money on the table—tune in and start maximizing every guest interaction! Vi...

en

24:41

The art of upselling in hospitality

Matt Talks Hospitality: Real conversations for... ·

2025/02/24

Upselling is a game-changer for boosting hotel revenue, but let’s be honest, it can feel awkward for both staff and guests. This week, Matt reveals how to turn upselling into a seamless, high-converting opportunity. From the best moments to upsell to leveraging technology for higher success rates, making it feel natural (even personalized!), and empowering teams with the right training, he’s covering it all. Don't leave money on the table, tune in and start maximizing every guest interaction!...

en

37:19

Matt talks - Door locks in hospitality with our in...

Matt Talks Hospitality: Real conversations for... ·

2025/02/13

In this episode, we’re unlocking one of the biggest challenges in hotel operations—literally! Our in-house door lock guru is here to crack open the world of hotel locks, where outdated hardware can stick around for decades, limiting opportunities for innovation. We’ll delve into the challenges and explore ways to modernize your tech and hardware stack to create a smoother, smarter guest experience. If you prefer video - https://hubs.ly/Q0350wrf0

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25:30

Matt Talks - Payments innovation in hospitality

Matt Talks Hospitality: Real conversations for... ·

2025/02/13

Matt reveals how embedded payments are transforming the guest experience—and your bottom line. He’ll challenge the way you think about pre-authorizations, show you why direct bookings are more valuable than ever, and share how to finally put an end to those frustrating chargebacks. Don't miss this game-changing lesson! Check out our main hub and video content here: https://hubs.ly/Q0350wrf0 #payments #hospitality

en

35:42

Matt talks - Boosting guest loyalty in hotels

Matt Talks Hospitality: Real conversations for... ·

2025/02/13

Guest loyalty isn’t just about stacking up points and perks—it’s about crafting unforgettable moments that keep guests coming back for more (and telling their friends!). It’s one of Matt’s favorite topics, and he’s sharing some top tips and key takeaways that any property—yes, including independent hotels—can use to turn happy guests into lifelong fans. 🚀💙 Catch the video version here - https://hubs.ly/Q0350wrf0

en

35:42

Why hotel guests really stay loyal

Matt Talks Hospitality: Real conversations for... ·

2025/02/13

Guest loyalty isn’t just about stacking up points and perks—it’s about crafting unforgettable moments that keep guests coming back for more (and telling their friends!). It’s one of Matt’s favorite topics, and he’s sharing some top tips and key takeaways that any property—yes, including independent hotels—can use to turn happy guests into lifelong fans. 🚀💙 Catch the video version here - https://hubs.ly/Q0350wrf0

en

25:30

Hotel payments are no longer the same

Matt Talks Hospitality: Real conversations for... ·

2025/02/13

Matt reveals how embedded payments are transforming the guest experience—and your bottom line. He’ll challenge the way you think about pre-authorizations, show you why direct bookings are more valuable than ever, and share how to finally put an end to those frustrating chargebacks. Don't miss this game-changing lesson! Check out our main hub and video content here: https://hubs.ly/Q0350wrf0 #payments #hospitality

en

115 results

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