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PODCAST

Level Up Claims

The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you"re a contractor, public adjuster, attorney, or anyone working in the claims ecosystem. From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are

business management

All Episodes

32:11

Helping Leaders Become Public Speakers with Lily...

Level Up Claims ·

2024/06/12

In this episode of the Level Up Claims podcast, founder Galen Hair speaks with Lily Patrascu, a personal branding and public speaking expert, about using your brand to grow your business and enhance your visibility. Learn Lily’s journey from nanny to international speaker, and get insights on public speaking, book publishing, and building a compelling personal brand. Tune in to discover practical tips for business growth and the importance of presenting yourself effectively both online and offline

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30:54

Contractors and Their Role in Trial with Madison...

Level Up Claims ·

2024/06/05

In this episode of The Level Up Claims Podcast, host Galen Hair talks with Madison Pitre, a trial attorney from Insurance Claim HQ. They dive into the art and rigor of presenting cases in trial, sharing valuable insights for contractors and public adjusters. Madison stresses the importance of documentation, sincerity in claims, and effective trial preparation. This episode is a must-listen for anyone in the insurance or legal field seeking to understand the intricate dynamics of trial proceedings

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29:30

Mastering Roofing Sales and Systems with Ryan Groth -...

Level Up Claims ·

2024/05/29

In the latest episode of Level Up Claims, host Galen Hair sits down with Ryan Groth, a former pro outfielder turned sales expert, to discuss sustainable and scalable sales systems for roofing companies. Ryan shares his journey from the Major Leagues to building high-performing sales teams, emphasizing the importance of leadership and process. Tune in for valuable insights on elevating your sales game and hear Ryan’s unique take on leveraging honesty and continuous self-improvement for business

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27:58

The First Steps to Create Your Own Brand with Jacob...

Level Up Claims ·

2024/05/22

In this episode, join host Galen Hair as he chats with Jacob Cass, a master of branding with over 17 years of experience. Discover the secrets of standing out in a crowded market and why branding is more than just slapping a logo on your product. Jacob shares insights on building an authentic brand from the ground up, and why it’s critical to know what makes you different. Whether you’re a budding entrepreneur or a seasoned business owner, this episode is packed with wisdom on how to level up your

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33:38

Elevating Your Brand's Success with Chris Diroll -...

Level Up Claims ·

2024/05/15

Join Galen Hair as he chats with Chris Diroll, a powerhouse in marketing & business strategy. From a $7K lemonade stand budget to a top firm, Diroll unpacks growth hacks for efficiency & effectiveness. Insightful & actionable—ideal for businesses keen to level up! Highlights Transition from corporate to roofing business. Valuable skills picked up from previous jobs. Level Up Claims Summit announcement. Process improvements in roofing business. Speed to lead and revenue per employee metrics

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30:49

Empowering Professionals to Build Influential...

Level Up Claims ·

2024/05/08

Galen Hair chats with Donnie Boivin, a B2B networking master with 20+ yrs of growth experience! From near-bankruptcy to CEO of Success Champions Networking, Donnie shares powerful insights on leveling up in business. His stories of resilience & networking strategies are goldmines for entrepreneurs. Tune in to transform how you connect & drive referrals. Highlights The power of hitting rock bottom. CEO mindset: Shifting from "How do I do this?" to "Who can do this for me?" Essential difference

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21:35

Illuminating the Roofing Industry with Fun and Fresh...

Level Up Claims ·

2024/05/01

Galen Hair talks with Donavan Morgan, CEO of Roofs by Don and the founder of the Roof Gallery, the world’s first roof museum. Donavan explains that he got into roofing after moving to Atlanta, where he initially found work in door-to-door sales before being recruited by a roofing company owner. His competitive nature drove him to excel in the industry and ultimately establish his own company. Highlights Emphasizing the significance of integrity in business operations, Donovan shares the critical

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25:52

What To Do To Have A Smoothly Trial For The...

Level Up Claims ·

2024/04/24

Galen Hair talks with lawyer René Gautreaux, who advises thorough preparation, careful error detection, relevant and concise testimony, and quality photographic documentation in case handling. He stresses that recognizing and owning mistakes is vital, as is viewing the case from the jury's perspective. René advises using good photographs to represent the damage being claimed and emphasizes quality over quantity. He considers these factors key to 'leveling up' in the industry. Highlights René’s

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28:21

The Keys of Compassionate Leadership with Dr. Bruno...

Level Up Claims ·

2024/04/17

Galen Hair talks with Dr. Bruno Cignacco about implementing a compassionate business model. Dr. Cignacco suggests businesses should center on stakeholders' respect, care, and service; shifting from self-focus to others-focused behaviors like generosity. He advises creating an environment of trust and backing away from fear-based management. Compassionate businesses promote cooperation, reduce negativity, and meet more than just economic needs by contributing to personal growth and society at large

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34:58

The Secret to Successful Training with Jef McCurdy -...

Level Up Claims ·

2024/04/10

Galen Hair talks with Jef McCurdy, the national training manager for Castagra, a roofing company. McCurdy shares insights about the launch of a new product, discusses Ecodur, an eco-friendly roof coating, and introduces Ecodur One, a reflective roof product. He further explains the process of becoming a certified applicator for Castagra products. This involves attending a 3-4 hour monthly Zoom class covering a range of topics. Applicators must provide proof of insurance and successfully complete a

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30:34

Building Stronger Relationships With Contractors And...

Level Up Claims ·

2024/04/03

Galen Hair talks with Jared Shearman about the importance of developing strong relationships between public adjusters, contractors, and attorneys, advocating for continuous and meaningful communication. Jared shares his experience and approach to his role as a property casualty attorney, emphasizing preparation, dedication, and maintaining constant client communication. Seeking professional help is pitched not as a failure, but as necessary for preventing legal issues and improving outcomes.

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29:42

Learn How To Grow Your Revenue And Scale Your...

Level Up Claims ·

2024/03/27

Galen Hair talks with Jeff Barnes, a business consultant, who shares his strategies for successful succession planning in a business. He emphasizes on adopting a system-focused approach, outsourcing tasks, and continual team training. He discusses the role of AI in enhancing business operations, but clarifies that it won't fully replace human labor. Tech-enhanced businesses, according to Barnes, are more alluring to investors due to their operational ease and profitability. Highlights Jeff

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33:13

The power of Facebook advertising for Roofers with...

Level Up Claims ·

2024/03/20

Galen Hair talks to entrepreneur Adam Sand about effective marketing strategies for business growth. Adam emphasizes the importance of committing to a well-thought-out marketing strategy and advises against trying different tactics without a clear plan. He highlights the need for businesses to hire the right marketing agency and invest adequate resources. He describes how his firm, Roofing Business Partners, helps businesses streamline their processes using practical operational frameworks

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15:33

Level Up Claims Summit 2024 - Episode 66

Level Up Claims ·

2024/03/13

Galen Hair, the founding partner of Insurance Claim HQ, and Mary Taliancich discussed the upcoming 2024 Level Up Claim Summit. Galen stated that the summit was birthed during the COVID-19 pandemic and was initially intended to be an annual event. He expressed satisfaction that it is now in its third year, which he believes is the first real benchmark that they are creating an ongoing program. The summit focuses on two specific areas: Providing content that increases efficiency and results for

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29:25

Navigating the Insurance Claims Process with Mary K....

Level Up Claims ·

2024/03/06

Attorney Mary K. Taliancich, from Insurance Claim HQ, appeared on the Level Up Claims Podcast to discuss her professional journey and her passion for helping individuals recover from property and casualty losses. Originally interested in domestic violence law, she found fulfillment in property and casualty law as it was less emotionally taxing. Mary emphasizes the importance of understanding clients' cases thoroughly, having compassion and staying organized. She highlights the significance of

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31:03

Revolutionizing The Insurance Claims Process with...

Level Up Claims ·

2024/02/28

Tobias Patch, an entrepreneur with experience in business and insurance sectors, is interviewed by Galen Hair on the Level Up Claims Podcast. Tobias discusses his journey leading up to the creation of Brelly, an AI-powered platform that aids policyholders and professionals in managing insurance claims. The platform aims to offer efficiency, transparency, and collaboration. A planned feature for Brelly is an AI assistant that can provide contextual support to insurance claims, further improving the

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30:50

SEO & The Secret To Ranking High on Search Engines...

Level Up Claims ·

2024/02/21

Galen Hair discusses the importance of SEO and video marketing in a conversation with Atiba De Souza, an expert in the field. The conversation emphasizes utilizing video content to boost search rankings and to foster trust, given the recent reclassification by Google to be video-first responses. They stress the importance of branding, consistent video delivery, and authenticity. They encourage businesses to use platforms like YouTube to address common customer inquiries, enhancing their online

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19:44

Unveiling the Secrets of Product and Service Success...

Level Up Claims ·

2024/02/14

In this podcast episode, host Galen Hair interviews David Fradin, a seasoned consultant, trainer, and educator with over 50 years of experience in the technology and business sector. David began his career in aerospace engineering, his entrepreneurial activities, and participation in political campaigns highlighting his mediation and negotiation skills. He was recruited by Apple for his unique skill set, becoming instrumental in bringing the first hard disk drive for personal computers to market

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31:01

Becoming a Great Leader with Juan Alvarado - Episode 61

Level Up Claims ·

2024/02/07

In this podcast episode, leadership coach Juan Alvarado shares his journey from military service to leadership coaching. He discusses his desire to serve others which started with younger generations and extended to aid professionals at all levels. Alvarado critiques conference culture and aims to provide practical, actionable strategies in his sessions. Alvarado focuses on small, dedicated audiences and measures his success by challenging leaders to refine their practices. He introduced his

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30:38

How Defending Insurance Companies Now Positively...

Level Up Claims ·

2024/01/31

Lawyer Chris Otten shares his journey switching from being an insurance defense lawyer to serving policyholders. He underlines the importance of empathy and honesty when interacting with clients. Chris finds his past as a defense lawyer beneficial in his present role, often mediating between clients and insurance companies. He mentions his passion for teaching and community engagement, aims to positively impact people's lives, and is always open to new endeavors. Besides his legal practice, he is

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160 results

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