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Telecom Reseller / Technology Reseller News

Telecom Reseller

AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Kraft Kennedy’s Legion: Bringing Left of Boom...

Telecom Reseller / Technology Reseller News ·

2025/09/16

“Left of boom cybersecurity doesn’t have to be overwhelming—and we’re here to help,” says Nett Lynch, CISO at Kraft Kennedy and Emperor of Legion.At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Lynch about Legion, a new division of Kraft Kennedy dedicated to helping MSPs deliver enterprise-grade security services without the cost of building them in-house. Kraft Kennedy, founded in 1988, has long specialized in IT for the legal sector. Legion extends

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C3 Complete: Filling Gaps, Not Competing with MSPs,...

Telecom Reseller / Technology Reseller News ·

2025/09/16

“We complete your portfolio—but never compete with your secret sauce,” says Raul Garrido, Director of Sales & Implementation at C3 Complete. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Garrido and Darin Gull, Director of Business Development, about how C3 helps MSPs strengthen their offerings while preserving customer relationships. C3 Complete provides voice and collaboration, managed services, private cloud, and increasingly, advanced security

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12:58

Anunta: Why MSPs Must “Start Tinkering” with AI, Podcast

Telecom Reseller / Technology Reseller News ·

2025/09/16

“Start tinkering. You’ve got to start somewhere—and now is the time,” says Jacci Robinson, Vice President – Go-to-Market & Growth (North America) at Anunta. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Robinson after her panel appearance to discuss how MSPs can begin their AI journey. She noted that many providers are unsure where to start with AI adoption, but waiting is not an option. By experimenting with existing tools, cleaning up data, and

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Exigence: Moving Cybersecurity Incident Response from...

Telecom Reseller / Technology Reseller News ·

2025/09/16

“Organizations spend heavily on prevention, but incidents still happen. What makes the difference is how well you respond—and you can’t do that by flipping through a 50-page Word document,” says Noam Morginstin, CEO and Co-Founder of Exigence. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Morginstin to discuss how Exigence helps enterprises and MSPs shift from static documents to a dynamic, platform-based approach to incident readiness. Exigence

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Biz Advisory Board: Helping MSPs Level Up for M&A...

Telecom Reseller / Technology Reseller News ·

2025/09/16

“You can find out what your MSP is worth in just 15 seconds,” says Paul Daigle of Biz Advisory Board. “Our evaluator benchmarks your business against peers and shows where you can grow and how to position for acquisition.” At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Daigle moments after his standing-room-only, three-hour session on mergers and acquisitions. Daigle explained how the Biz Advisory Board’s MSP Business Evaluator and Accelerator helps

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NextGen AI Business Consulting: Bringing AI...

Telecom Reseller / Technology Reseller News ·

2025/09/16

“AI is a break point for everybody, not only in Latin America, but the entire world. We need to relearn technology—and keep learning,” says Annerys Rosario, founder of NextGen AI Business Consulting. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Rosario about her mission to help organizations strengthen leadership, streamline operations, and embrace AI transformation. Based in Miami, she brings a unique dual focus: guiding companies through AI adoption

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Trampoline: Cutting RFP Response Times for MSPs, Podcast

Telecom Reseller / Technology Reseller News ·

2025/09/16

“We save about 70% to 80% of the time it takes to enter an RFP,” says Edouard Reinach, CEO of Trampoline. “It becomes a much better gamble if it’s just eight hours instead of 40.” At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Reinach to discuss how Trampoline is transforming the way MSPs tackle one of their least favorite tasks: responding to RFPs. By using AI-powered automation, Trampoline helps service providers quickly scope projects, generate

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3:50

DTEN Delivers Simplicity and Value in Conference Room...

Telecom Reseller / Technology Reseller News ·

2025/09/16

“DTEN is the best-kept secret in all-in-one conference rooms for Teams and Zoom,” says Bennett Bauer, Account Executive, Distribution at DTEN, in an interview with Doug Green, Publisher of Technology Reseller News, during ScanSource Partner First. Bauer explained how DTEN’s all-in-one capacitive touch panels streamline the deployment of collaboration spaces. Available in 55- and 75-inch sizes, the modular systems are designed for easy installation—mountable on walls or carts, requiring only power

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Zero Trust Alone Isn’t Enough: Opengear’s Mitch...

Telecom Reseller / Technology Reseller News ·

2025/09/15

“Segmentation is powerful, but complexity is the enemy of reliability. That’s why resilience has to be part of the zero-trust conversation.” — Mitch Densley, Principal Solutions Architect, Opengear Mitch Densley, Principal Solutions Architect at Opengear, joined Doug Green, Publisher of Technology Reseller News, to explore why Zero Trust cannot stand alone—and how organizations can achieve true resilience with Smart Out-of-Band™ management. With deep expertise in cybersecurity and network

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CPaaSAA’s Amsterdam Summit: From APIs to Intelligent...

Telecom Reseller / Technology Reseller News ·

2025/09/15

“Voice is back—and with AI, network APIs, and VCons, we’re moving from channels to intelligent engagement.” — Kevin Nethercott & Rob Kurver, CPaaS Acceleration Alliance Kevin Nethercott and Rob Kurver of the CPaaS Acceleration Alliance (CPaaSAA) joined Doug Green, Publisher of Technology Reseller News, to preview their Member Summit in Amsterdam, September 22–24 and to chart where programmable communications is headed next. Born from messaging (SMS/A2P), CPaaS now spans voice, video, UCaaS/CCaaS

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3:21

XSponse Showcases Security and Safety Ecosystem at...

Telecom Reseller / Technology Reseller News ·

2025/09/15

“XSponse is a full ecosystem built on a network-based system using PoE and BLE technology,” says Blake Albertsen, VP of Sales at XSponse, in an interview with Doug Green, Publisher of Technology Reseller News, during ScanSource Partner First. Albertsen highlighted XSponse’s integrated security and communications platform, which combines wearable technology, wall-mounted devices, and advanced detection capabilities. The ecosystem is designed for deployment in schools, hospitals, corrections,

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ScanSource’s Specialty Technologies Drive Growth with...

Telecom Reseller / Technology Reseller News ·

2025/09/15

“At the core of my leadership style is people first,” says Casey Huffling, Senior Vice President of Specialty Technologies at ScanSource, in a conversation with Doug Green, Publisher of Technology Reseller News, during ScanSource Partner First. Huffling oversees supplier and partner relationships in barcoding (AIDC), mobility, point of sale, and payments. He emphasized how ScanSource’s strategy extends beyond equipment sales to integrated solutions and services that deliver ongoing revenue

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10:21

Customer Ownership in Uncertain Times: Intermedia’s...

Telecom Reseller / Technology Reseller News ·

2025/09/15

“You’re not trading your customer in for a commission,” says Eric Tuttle of Intermedia Cloud Communications. “With our C.O.R.E. model, you own the customer relationship, the billing, and the long-term value of recurring revenue.” In this Technology Reseller News podcast, Publisher Doug Green speaks with Eric Tuttle of Intermedia Cloud Communications about why ownership and recurring income are more important than ever for MSPs navigating economic uncertainty. Intermedia’s C.O.R.E. (Customer

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Autom8ly Tackles 10DLC Compliance with AI, Podcast

Telecom Reseller / Technology Reseller News ·

2025/09/15

“Instead of a three- to five-hour compliance task, we’ve reduced it to a 10–15 minute review.” That’s how Mark Vange, CEO of Autom8ly, describes the company’s breakthrough in helping carriers and enterprises solve the growing complexity of 10DLC text messaging compliance. In this interview with Doug Green, Publisher of Technology Reseller News, Vange explains how Autom8ly’s AI assistant, Autumn, streamlines the approval process for messaging campaigns. Today, any business that sends SMS—from yoga

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Nile Brings Zero Trust Networking-as-a-Service to...

Telecom Reseller / Technology Reseller News ·

2025/09/12

“We eliminate CapEx, embed Zero Trust by default, and lower TCO by 30–40%.” — Niraj Singh, Chief Business Development Officer, NileNiraj Singh, Chief Business Development Officer at Nile, joined Doug Green, Publisher of Technology Reseller News, to discuss how Nile is redefining enterprise networking with a consumption-based, AI-driven model built for telcos and MSPs. Unlike legacy vendors that sell hardware, licenses, and bolt-on security, Nile delivers Networking-as-a-Service (NaaS) with:

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4:08

Lumen Positions as AI Infrastructure Partner at...

Telecom Reseller / Technology Reseller News ·

2025/09/12

“We are now branding ourselves as the trusted infrastructure supporter of AI,” says Scott Eaton, Sr. Director, Partner Management at Lumen, in a conversation with Doug Green, Publisher of Technology Reseller News, during ScanSource Partner First. Eaton explained that Lumen, built on the combined legacies of CenturyLink, Level 3, Savvis, and Global Crossing, has transitioned from its telco roots into a technology company focused on powering AI with bandwidth and infrastructure services. Through

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Comunicano: “Press 1 Is Dead”—Why SIP-Native AI Ends...

Telecom Reseller / Technology Reseller News ·

2025/09/10

“Press 1 is dead. If you haven’t integrated AI into your core telephony stack, you’re on the path to obsolescence.” — Andy Abramson, Founder & CEO, Comunicano In this conversation with Doug Green, Publisher of Technology Reseller News, Andy Abramson—32 years into leading Comunicano—explains why legacy, menu-tree IVRs are being displaced by SIP-native AI and real-time voice agents. The result: faster resolution, lower latency, and human-like interactions that finally match the urgency of today’s

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The POTS Box: One-Box Replacement Solution for Safety...

Telecom Reseller / Technology Reseller News ·

2025/09/10

“All those companies are going to one box. One box is the way to go.” — Robert Garry, Founder, The POTS Box Robert Garry, founder of The POTS Box, joined Doug Green, Publisher of Technology Reseller News, to discuss how his company is helping partners tackle the nationwide POTS replacement challenge. The POTS Box delivers an all-in-one device—router, ATA, battery, and portal—manufactured by Data Remote. Designed for life-safety and specialty lines often overlooked in VoIP migrations, the solution

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Enreach: Making Voice and AI Work for SMBs, Podcast

Telecom Reseller / Technology Reseller News ·

2025/09/10

“Thanks to AI, voice is becoming sexy again.” That’s the clear message from Stijn Nijhuis, CEO of Enreach, in a conversation with Doug Green, Publisher of Technology Reseller News. Nijhuis explains that partners and SMBs across Europe are now asking the same urgent question: how can AI transform the way businesses communicate, especially through telephony? Enreach, a Cloud Communications Alliance (CCA) member, is answering with its “smart contact” proposition—a combination of telephony, UCaaS, and

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10:54

ScanSource Expands with Zoom Marketplace, Podcast

Telecom Reseller / Technology Reseller News ·

2025/09/10

"We do the hard stuff so our partners can go sell." That’s how Brian Cuppett, Senior Vice President of Specialty Technologies at ScanSource, describes the company’s newest announcement: a broadened partnership with Zoom. In an interview with Doug Green, Publisher of Technology Reseller News, Cuppett detailed a new resale agreement that allows VARs and partners to transact directly through Zoom’s marketplace—expanding beyond the agency model that ScanSource has offered since acquiring Intelisys in

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