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PODCAST

Remarkable Results Radio Podcast

The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here

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All Episodes

27:49

Don't Mess With Sales Tax! [E168] - Business By The...

Remarkable Results Radio Podcast ·

2025/05/01

Thanks to our partners, NAPA TRACS and PromotiveDid you know that NAPA TRACS has onsite training plus six days a week support?It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice.Let us prove to you that Tracs is the single best shop management system in the business. Find NAPA TRACS on the Web at NAPATRACS.comThanks to our partner, PromotiveIt’s time to hire a superstar for your business; what a

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45:10

Creating a Shared Vision for Your Organization [E150]...

Remarkable Results Radio Podcast ·

2025/04/30

In this episode, we’re diving into the powerful concept of creating a shared vision and how a lack of clarity could be holding your shop back from real growth.I’ll walk you through what I learned in a deep dive after my own leadership team challenged me to cast a vision that reaches every level of our company. We’ll talk about how to get out of the “small thinking” trap, how to define your goals with laser precision, and why your employees need to see, feel, and believe in the same future you

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23:03

Jeepers Creepers [E184] - Diagnosing the Aftermarket...

Remarkable Results Radio Podcast ·

2025/04/30

Thanks to our Partner, NAPA Autotech TrainingKey Points & Takeaways:The Problem:A 2023 Jeep Grand Cherokee (collision repair) came in with blind spot warning and parking aid malfunction lights on.No functionality in either system post-repair.Initial Diagnosis:Verified the concern (instrument cluster lit up with warnings).Used an aftermarket scan tool (Snap-on Ultra) and found:ADAS control module had multiple DTCs for open/short circuits on all radar sensors.Parking aid module had similar codes

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31:24

Struggling to Hire? Imagine Recruiting in the Last...

Remarkable Results Radio Podcast ·

2025/04/29

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Recorded at the Institute Summit, Mike Simard dives into the challenges of recruiting and developing talent, especially in a unique setting like Alaska. He shares his innovative strategy of acquiring lube centers as entry points for new team members and highlights the critical role of strong company culture and leadership. Mike also emphasizes the importance of building the right team, balancing the visionary and

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41:40

The Apprentice Equation: Management, Mentorship, and...

Remarkable Results Radio Podcast ·

2025/04/25

Thanks to our Partners, NAPA TRACS, and Today's Class Recorded at Vision Hi-Tech Training & Expo 2025, discover the transformative power of apprenticeship programs in the automotive industry. Learn about the success stories, effective strategies, challenges, and the importance of mentoring in training the next generation of automotive technologists. Jake Sorensen and Zach Coccimiglio, McNeil’s Auto Care in Sandy, UT. Listen to Jake’s previous episodes HERE Bill Weaver, NAPA Autotech Trainer

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27:41

Tax Season Recap and Tips [E167] - Business By The...

Remarkable Results Radio Podcast ·

2025/04/24

Thanks to our partners, NAPA TRACS and

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29:09

Programming Update [E183] - Diagnosing the...

Remarkable Results Radio Podcast ·

2025/04/23

Thanks to our Partner, NAPA Autotech TrainingNAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review: Loved this episode? Leave a 5-star review on Apple Podcasts and SpotifyThe Aftermarket Radio Network:

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26:23

Preparing for June's Marketing [E149] - The Auto...

Remarkable Results Radio Podcast ·

2025/04/23

Summer’s heating up and so should your marketing! In this episode of the Auto Repair Marketing Podcast, hosts Brian Walker and Caroline Legrand get real about what actually works for shop owners when it comes to June marketing.From summer travel prep and cooling system services to creative promotions for Tire Safety Month and celebrating your hardworking team during Automotive Service Professionals Week, this episode is your go-to guide for planning ahead and filling those bays.You’ll also hear how

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49:32

From Brain Fog to Better Sleep: Transforming Health...

Remarkable Results Radio Podcast ·

2025/04/22

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Mauro Stara from 6packceo.com shares powerful strategies for staying strong, sharp, and energized as a business owner. He breaks down common myths about health and highlights the importance of a personalized approach to well-being. Key areas of focus include the essential roles of sleep, nutrition, and stress management in promoting longevity and a high-quality life. Mauro offers practical tips for optimizing

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31:19

Device Discipline: The War Against Notifications...

Remarkable Results Radio Podcast ·

2025/04/21

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-BoundWatch Full Video EpisodeTodays Show Post - Our notes today will be in a different format, written by our host.Welcome to another episode of Speak Up - Effective communication.Your place for focusing on elevating our communication skills in the auto repair industry - I’m your host Craig O’Neill…. I want you to ask yourself a question today - each time you receive a notification on one of your devices:Do I need

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36:02

Marketing Calendar Mayhem - Don’t Wait for Business...

Remarkable Results Radio Podcast ·

2025/04/21

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here:

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29:15

Speak, Stretch, Repeat: The Communication Growth Loop...

Remarkable Results Radio Podcast ·

2025/04/18

Thanks to our Partners, NAPA TRACS, and Today's Class Recorded at Vision Hi-Tech Training & Expo 2025, two attendees of a communications class, led by Chris Cloutier and Craig O'Neill, were chosen as the top speakers during a Toastmasters style mock run-through. Their heartfelt and authentic stories resonated so strongly with the audience that they were invited to share their experiences on the podcast. What began as a simple role-play exercise turned into a powerful conversation about the role

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30:25

Tariffs: Higher Prices, Higher Profits? [166] -...

Remarkable Results Radio Podcast ·

2025/04/17

Thanks to our partners, NAPA TRACS and PromotiveTariffs might sound like a foreign concept—until they hit home. In this episode of Business by the Numbers, Hunt breaks down the real-world impact tariffs can have on your auto repair shop, using a powerful shop-vs-shop analogy to explain rising costs, disappearing jobs, and economic ripple effects. Whether you're in the weeds of part pricing or just trying to make sense of the news, this episode gives you the context you need.Here’s what you’ll learn

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30:05

Labscope Essentials: From Ball Joints to Diagnostics...

Remarkable Results Radio Podcast ·

2025/04/11

Thanks to our Partners, NAPA TRACS, and Today's Class Tim Iezzi and Ira Waldman introduce their upcoming training class, "Labscope Essentials for the Ball Joint Guy," designed to build strong foundational skills in labscope diagnostics. Aimed at bridging the gap between hands-on mechanical work and advanced technology, the class offers practical, hands-on learning with ongoing support. Tim and Ira break down the curriculum, target audience, and the importance of real-world application to reinforce

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10:04

The Monopoly Mindset: How to Think Big and Expand...

Remarkable Results Radio Podcast ·

2025/04/07

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here:

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48:13

Family Dynamics in the Auto Industry with Maryann...

Remarkable Results Radio Podcast ·

2025/04/07

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-BoundWatch Full Video EpisodeIn our episode today:Craig is talking about family business dynamics with Maryann Croce - Fellow Toastmaster at Remarkable Results Toastmasters, fellow Transmission Repair professional, and industry friend who knows the good - but understands the struggle so often described when you combine business and family.Fittingly…Today’s Word of the Day is:Neoptismnep·o·tismnounthe practice among

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31:11

You're Not Spending Enough Money On Marketing [E146]...

Remarkable Results Radio Podcast ·

2025/04/02

Brian and Parker dive into how strategic marketing investment can drive real growth for auto repair shops. Parker shares how increasing his marketing spend transformed his business, leading to record-breaking profits and industry recognition. They discuss why many shop owners hesitate to spend more on marketing and how cutting back can actually slow growth.They break down the balance between brand-building and direct response marketing, highlighting how both contribute to long-term success. Parker

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31:33

Mailbag Episode: Multimeters, Electrical Diagnostics...

Remarkable Results Radio Podcast ·

2025/04/02

Thanks to our Partner, NAPA Autotech Matt Fanslow dives into listener-submitted questions, covering:Multimeter recommendations (why he prefers insulation testers/meggers over basic DMMs).Electrical diagnostic strategies (schematics, scan tools, and stress-testing circuits).The "Flat Rate Test Drive" (a drivability diagnostic trick for load/PID analysis).Gaming picks (Elden Ring, Assassin’s Creed Shadows, and Days Gone Remaster).Scan tool advice for techs doing more drivability

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27:05

From Grandpa’s Invention to Today’s Innovations: A...

Remarkable Results Radio Podcast ·

2025/04/01

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Recorded at the 45th annual Mobile Air Climate Systems Conference (MACS 2025) in Orlando, Florida, Rob Bollinger shares the unique story of his third-generation family business, emphasizing their commitment to personal service and the legacy of his grandfather, who invented the overflow bottle system. The discussion also touches upon industry trends, the challenges of price competition, the evolution of AC systems

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45:53

Vision Hi-Tech Training & Expo Speech Workshop...

Remarkable Results Radio Podcast ·

2025/03/31

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-BoundWatch Full Video EpisodeIn this episode, Craig O’Neill features his guest, friend, CEO, and co-presenter from Vision Hi-Tech Training & Expo, Chris Cloutier!Vision came and went so quickly - it became necessary for these two to coordinate a stop, sit down, and reflect on their takeaways from the Speak Up - Effective Communication Speech Workshop they led at VISION this year.As with most things - there are

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