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PODCAST

Veterinary Viewfinder Podcast

Dr. Ernie Ward & Beckie Mossor, RVT

Weekly podcast dedicated to "tackling the toughest topics in veterinary medicine." Hosted by veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mossor. Candid, irreverent, provocative, educational, and occasionally funny conversations about issues that impact the veterinary profession. Non-stop since 2016.

kids & family pets & animals

All Episodes

0:20:50

Why American Pet Owners Are Turning to Mexico for...

Veterinary Viewfinder Podcast ·

2024/07/03

In this week's episode of the Veterinary Viewfinder, we explore an unexpected trend: American pet owners traveling to Mexico for veterinary care. From surgeries to dentistry and a range of medical procedures, more and more people are crossing the border to seek affordable veterinary care for their pets. We'll delve into the stories behind this phenomenon, discuss why it's happening, and offer insights that veterinary professionals need to know. Join hosts Dr. Ernie Ward and Beckie Mosser, MPA,

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0:30:32

Hot Topics from Austin: Ethical Debates at the AVMA...

Veterinary Viewfinder Podcast ·

2024/06/26

This week, our hosts travel to the annual American Veterinary Medical Association (AVMA) convention in Austin, Texas. Discover the heated debates and critical updates on veterinary medical ethics arising from the AVMA’s House of Delegates approval of a recently revised Principles of Veterinary Medical Ethics (PVME). Join hosts Dr. Ernie Ward and Becky Mosser, MPA, RVT, as they delve into some of the changes to the PVME that they believe will affect many veterinary professionals. Our duo starts

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0:24:14

Veterinary Errors: Financial Accountability and...

Veterinary Viewfinder Podcast ·

2024/06/19

Medical mistakes happen in veterinary practice, but who pays the price? This week on the Veterinary Viewfinder, we discuss the tough topic of financial accountability in veterinary practice. From malpractice and negligence to honest mistakes and simple errors, we unpack the ethical and financial considerations that determine who pays the bill. Viewfinders, this is a thought-provoking discussion that every veterinary professional should hear.🎤🐶😺🎤👨‍⚕️👩‍⚕️🩺🎙️🐶😺👨‍⚕️👩‍⚕️🩺🎙️ Hosts Dr

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0:23:09

Pet Insurance Cancellations & Luxury Dog Airline...

Veterinary Viewfinder Podcast ·

2024/06/12

The news is full of new offerings for services for dogs, cats, and other animals. This week on the Veterinary Viewfinder, we address the frequent requests for advice on pet services from our clients, friends, and family. What could possibly go wrong? Turns out a lot. Hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore the turbulence a luxury dog airline encounters and the impact of a major pet insurance company canceling hundreds of thousands of policies. Learn how these developments affect

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0:29:16

Licensing Loophole: Florida's Veterinary CE Exemption...

Veterinary Viewfinder Podcast ·

2024/06/05

In this episode of The Veterinary Viewfinder, we dive into the recent legislative change in Florida, where Governor Ron DeSantis signed Senate Bill 382, exempting the Board of Veterinary Medicine from continuing education requirements. Co-hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, discuss the implications of this decision, how it could impact veterinary professionals across the country, and the lessons we can learn. Tune in to explore the potential effects on veterinary practice and the

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0:29:52

Vet Med on Edge: Navigating Influence vs. Influencers...

Veterinary Viewfinder Podcast ·

2024/05/29

🎙️🐾 Welcome back to the Veterinary Viewfinder! For nearly eight years, we've fearlessly tackled the toughest topics in veterinary medicine every single week. This week, we're diving back into the wild world of social media, where controversy is always just a click away. But here's the twist – we're exploring the fine line between being a “social media influencer” and being truly influential in the vet med community. Don't miss this thought-provoking discussion – it's one you won't want to scroll

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0:31:42

Vet Life Dilemmas: Training Non-Licensed Staff in...

Veterinary Viewfinder Podcast ·

2024/05/22

This week's discussion delves into a tough yet all-too-common veterinary practice scenario. How do you respond as a licensed veterinary professional when asked to train someone to perform tasks they lack the necessary licenses or credentials for? As healthcare professionals, we often silently grapple with such dilemmas in our clinical settings. Join hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, for an intriguing and potentially controversial conversation that explores the complexities and

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0:39:28

Top Summer Book Picks for Veterinary Professionals:...

Veterinary Viewfinder Podcast ·

2024/05/15

Choosing the perfect summer read can be challenging for busy veterinary professionals. As vacation season approaches, we’re excited to share some top book recommendations tailored for the Viewfinders. Whether you’re lounging by the pool or taking a well-deserved break, our recommendations have something for everyone. Join hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, as they discuss their latest favorite reads. From Pulitzer Prize-winning novels to insightful self-help and leadership books,

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0:28:18

Rumors and Recalls: Responding to Negative Reports...

Veterinary Viewfinder Podcast ·

2024/05/08

A tough topic you'll encounter at some point in your veterinary career is some sort of recall. These recalls and worries can be about medications, pet foods, and pet accessories, encompassing a wide gamut of products and services we recommend to the pet-owning public, and suddenly, somebody says there's a problem. This week, we want to discuss what you should do if you encounter one of these rumors or recalls and how you can better communicate with your clients and stay ahead of hysteria. Join

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0:28:09

What happens if you discover a veterinary coworker is...

Veterinary Viewfinder Podcast ·

2024/05/01

What happens if you find out that one of your colleagues is on OnlyFans? This week, we want to talk about the exciting world of online entrepreneurship and what you should do or how you should handle all the little questions we have if you find out that one of your teammates is on the Internet in a very intimate way. The Veterinary Viewfinder is the podcast that tackles the toughest topics in veterinary medicine. I believe this qualifies, Viewfinders!When we started this podcast over seven and a

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0:38:04

Rising Complaints about Veterinary Prices - Tips for...

Veterinary Viewfinder Podcast ·

2024/04/24

For the past 7.5 years, the Veterinary Viewfinder has strived to tackle the toughest topics in veterinary medicine each week. This week, we're revisiting one of our favorite tough topics: money. Lately, social media seems abuzz with folks complaining about the high cost of veterinary care. This week, we want to dive a little deeper into some of the causes of these complaints and steps you can take when you're face-to-face with an upset client. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, share

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0:30:43

North American Association of Veterinary...

Veterinary Viewfinder Podcast ·

2024/04/17

A tough job that we often talk about on the Veterinary Viewfinder is the role of a veterinary receptionist, a customer service representative, or whatever you choose to call those invaluable folks up front who are, quite frankly, taking a lot of the hits from our clients. This week, we’re excited to welcome back to the podcast Debbie Boone, CVPM, one of the co-founders of a new organization dedicated to improving the lives and skills of those folks who are our veterinary receptionists. This week,

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0:34:48

What happens if you disagree with a veterinary client...

Veterinary Viewfinder Podcast ·

2024/04/10

A tough topic that every veterinary professional will confront at some time in their career is a disagreement with a pet parent over how they are doing something regarding care. This difference can be about diet, anti-vaxxing, or a whole host of other things that can potentially put their pet at risk. It can also be different philosophically, ideologically, medically, or something you don’t believe is a good idea for their pet. This week, we want to talk about having those hard conversations.Hosts

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0:34:26

Are You Giving (or Getting) These Three Types of...

Veterinary Viewfinder Podcast ·

2024/04/03

A lack of appropriate feedback leads to failure. You need to give your team at least three types of feedback to succeed. This week, we discuss the three types of feedback you should give - and receive - to excel in veterinary medicine.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, tackle the topic of feedback in the veterinary workplace. Dr. Ward shares his three types of feedback: Appreciation, coaching, and evaluation, as well as tips for each and why all three are necessary for progress

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0:28:22

The Benefits of 4-Year Vet Tech Degrees and...

Veterinary Viewfinder Podcast ·

2024/03/27

Veterinary technician programs have expanded in remarkable ways over the past decade, and there's a push towards getting a four-year degree, with even more advanced degrees on the horizon. This week, we're speaking with the interim Director of Appalachian State University's Veterinary Technology B.S. Program, Jennifer Serling CVT RVT VTES BVSc, to discuss the benefits and pros of a four-year veterinary technician degree and the value of remote education. Hosts Dr. Ernie Ward and Beckie Mossor,

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0:28:53

Workplace Risks in Veterinary Practice: How Safe is...

Veterinary Viewfinder Podcast ·

2024/03/20

Working in a veterinary clinic can pose many hazards. This week, we want to discuss some of the common workplace risks of veterinary practice and why we want you to stop doing them because they are putting you at risk. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, tackle five major areas of personal risk in veterinary clinics: radiology, animal restraint, ergonomics, dentistry, and anesthesia/operating room. Dr. Ward and Beckie offer examples of each hazard along with tips on mitigating

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0:25:24

Have We Forgotten Our Manners in Veterinary Practice?...

Veterinary Viewfinder Podcast ·

2024/03/13

Have we forgotten how to behave in the clinic these days? This week, we want to discuss generational differences and how we can help improve each other's manners and etiquette when dealing with clients and co-workers. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, tackle the tough topic of dealing with four generations of different communication styles and preferences in veterinary practice. Today's discussion stems from a recent conversation Dr. Ward had with a couple of veterinary clinic

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0:30:24

What should you do if a competing vet clinic’s staff...

Veterinary Viewfinder Podcast ·

2024/03/06

What happens when one veterinary clinic's personnel is rude or short with another? We're talking about when you call for records, they are not happy about it - and let you know how they feel! This week, we are talking about the benefits and risks of informing another clinic of the behavior of their staff. And what about giving clients medical records? How do you handle that? This week, we discuss these topics and a whole lot more on The Veterinary Viewfinder!Hosts Dr. Ernie Ward and Beckie Mossor,

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0:30:51

First Veterinary Technician Elected as President of...

Veterinary Viewfinder Podcast ·

2024/02/28

This week, we’re honored to have a conversation with the first veterinary technician elected as President of the Viticus Group (WVC) Board of Directors, Heather Prendergast, RVT!Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, are joined by a friend and prior guest, Heather Prendergast, RVT, CVPM, SPHR. Heather shares her story of starting as a would-be veterinarian, becoming a registered veterinary technician, managing a successful veterinary clinic, working in industry, and earning her CVPM and

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0:28:13

Sad Triangles of Pizza and Moldy Leftovers:...

Veterinary Viewfinder Podcast ·

2024/02/27

Is your break area always a mess? Whose responsibility is it to clean it? And what about coffee? Do you pay? Or does your boss? This week, we discuss a multitude of messes that can occur in the common areas of a veterinary clinic. We also debate who should be on the hook for that special brand of coffee and tea that you like and more bread rook dilemmas. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, tackle the tough topic of “when break rooms attack!” From messy tables to moldy leftovers to

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473 results

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