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PODCAST

Command Control Power: Apple Tech Support & Business Talk

Jerry Zigmont, Joe Saponare, Sam Valencia

Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).

technology tech news

All Episodes

01:31:17

573: Exploring Generative AI, Apple Intelligence, and...

Command Control Power: Apple Tech Support & Business... ·

2024/07/02

In this episode, we delve into the integration of generative AI, Apple's advancements in AI technology particularly their Apple Intelligence offering, and the broader implications of AI in various fields. Our special guest, Adam Engst of TidBITS Content Network, joins us for an in-depth conversation about the technological breakthroughs, societal implications, and future trends. From insights on continuity cameras and MagSafe to discussions about the future of AI

en-US

36:59

Best Of CCP - 366: Do You Think I'm An Idiot?

Command Control Power: Apple Tech Support & Business... ·

2024/06/25

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

51:05

571: The ACEs 2024 Debrief We Never Knew We Needed

Command Control Power: Apple Tech Support & Business... ·

2024/06/18

In this episode of Command Control Power, host Joe and co-hosts Sam and Jerry debrief the ACEs Conference 2024. The episode also touches on the various technologies and vendor booths that fascinated the hosts, including LionGuard and Halo PSA, as well as the different people they met and reconnected with. Sam's presentation on his MSP journey is highlighted alongside humorous moments and key takeaways. A special thanks to Justin Esgar for organizing a successful conference! Topics: Adam Engst

en-US

01:02:37

Best Of CCP - 176: "Cat Videos Are Never Wasted, My...

Command Control Power: Apple Tech Support & Business... ·

2024/06/11

The CCP Team is joined by Tom Bridge, Partner at Technolutionary, IT services firm in Washington DC area Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

52:03

569: Tech Fails and Tail Wags: Command Control Power...

Command Control Power: Apple Tech Support & Business... ·

2024/06/04

Thanks to our VIP Sponsors! Topics: Day in the Life: We talk busy schedules and naps on trains. Joe talks about his concert adventures and the power of naps. One of Joe’s client has an issue with the mail preview pane. Sam is a glutton for punishment by continuing to use Apple Mail and Calendar for Exchange. The ongoing debate (or is it?): PCs are for Business, Mac computers for home? Navigating Calendly's features and scheduling challenges. Vendor Venting: A deep dive into

en-US

01:29:17

Best Of CCP - 467: Interview with Brian Best from...

Command Control Power: Apple Tech Support & Business... ·

2024/05/28

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

56:24

567: Shelley Watson of DBQ Technology - Evolving...

Command Control Power: Apple Tech Support & Business... ·

2024/05/21

In this episode of Command Control Power, we welcome back Shelley Watson, a seasoned professional in the tech industry. We delve into a wide range of topics including Shelley's history of presenting and training and her transition from running Wheelwrights to starting a new business venture. The discussion moves into deeper waters as Shelley shares insights on ageism, gender bias in the tech industry, and the importance of building trust with clients. She emphasizes the value of experience,

en-US

53:21

Best Of CCP - 071: Adware & Malware Focus with Thomas...

Command Control Power: Apple Tech Support & Business... ·

2024/05/14

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

01:10:58

565: Interview with Michael Thomsen of Origin84 -...

Command Control Power: Apple Tech Support & Business... ·

2024/05/07

Michael Thomsen, founder of Origin 84 sits down with us once again to have a long overdue conversation. Michael shares how he and his company has faired since the pandemic. Will Joe miss ACES for his 20th wedding anniversary? While in town for ACES 2024, Michael will take the opportunity in to do some fascinating work and experience the Grand Staircase in Utah. We talk about how Origin 84 is reassessing and potentially adjusting client relationships to optimize efficiency and alignment with their

en-US

50:49

564: Interview with Jason Dettbarn, Founder & CEO at...

Command Control Power: Apple Tech Support & Business... ·

2024/04/30

Anyone going to ACES Conference in Salt Lake City? I decided I couldn't miss it, so now I'm going! And had this idea... 👕 Get a free Cmd Ctrl Pwr sticker with this one weird trick! 👉 Come to ACEs Conference wearing your CCP t-shirt, and look for Sam or Joe, and we’ll give you a free sticker! 🛒 Need a new CCP shirt? Order now for delivery in time for ACEs! ----------------------------------------------------------------------------------------- Jason Dettbarn joins us on the show once again

en-US

48:59

In Memory of Charles Edge: A Conversation Revisited

Command Control Power: Apple Tech Support & Business... ·

2024/04/23

Beloved Author and Apple Authority Passes Away The Apple community mourns the loss of Charles Edge, a renowned author and expert who dedicated his career to empowering users with knowledge. Charles was a cornerstone for many Apple enthusiasts. His acclaimed book series, "Take Control of OS X Server," provided users with clear and comprehensive guidance on managing their server environments. He was also known for his ongoing work on a historical chronicle of computing, showcasing his passion for

en-US

53:39

563: The Cloud is Cloudy: Why On-Premise Backup Might...

Command Control Power: Apple Tech Support & Business... ·

2024/04/23

Command Control Power is doing live broadcasts! Become a patron today to participate in our livestreams. How do you protect domains that do not have email? Here are the key points: -Email addresses can be spoofed to appear as if they are coming from a different domain. This can be used for phishing attacks. There are several ways to protect domains without email addresses: * DMARC record: This tells email servers what to do with emails that claim to be from the domain but don't come from an

en-US

01:07:20

Best Of CCP - 120: Shelley Watson of Wheelwrights,...

Command Control Power: Apple Tech Support & Business... ·

2024/04/16

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

53:42

561: UniFi-ed by Chaos: Adventures in Ubiquiti...

Command Control Power: Apple Tech Support & Business... ·

2024/04/09

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

56:53

560: Interview with Justin Esgar of ACES Conference -...

Command Control Power: Apple Tech Support & Business... ·

2024/04/02

Thank you to our VIP sponsors! ▶️ New: watch on YouTube! Topics: -Today we welcome Justin Esgar of Virtual Computers and The ACES Conference. -Justin gives us his full review of Vision Pro. -Joe gets practical about flying with a Vision Pro. -Justin recommends a book called MSP Secrets Revealed (he happens to be in it as well). -He does not recommend crying while wearing a Vision Pro. -Our show now uses Streamyard, which Justin highly recommends. -ACES Conference is

en-US

55:43

559: Talking NSITSP with Jason Harrison of Harrison...

Command Control Power: Apple Tech Support & Business... ·

2024/03/26

▶️ New: watch on YouTube! Topics: -This week we welcome Jason Harrison, of Harrison Tech Consulting. -He is also heavily involved with NSITSP (National Society for IT Service Providers). -Jason takes us through the history of his consulting practice, where he handles a variety of operating systems. -We discuss how IT support is not just supporting the endpoint anymore. You have to be a security expert as well. -Jason says this is also where the NSITSP comes in. -The idea of NSITSP is that our

en-US

59:25

558: Battery Powered M4 iMac

Command Control Power: Apple Tech Support & Business... ·

2024/03/19

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

54:42

Best Of CCP - 401: Interview With Ryan Grimes Of My...

Command Control Power: Apple Tech Support & Business... ·

2024/03/12

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

01:04:39

556: Assume The Magic Pose

Command Control Power: Apple Tech Support & Business... ·

2024/03/05

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

47:28

555: A Desperate Cry For Help

Command Control Power: Apple Tech Support & Business... ·

2024/02/27

Topics: -Has Sam really not backed up in an extraordinary amount of time? -This sparks a discussion about backup policies in general. -We talk about the 3-2-1 backup strategy and how relevant it still is. -Joe shares a client story about how a calendar syncing app removed calendar history. -If you’re a consultant, finding a backup service with affiliate options can be beneficial financially. -We are constantly fighting the good fight about keeping macOS and hardware up to date. -Joe charges a fee

en-US

199 results

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