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PODCAST

The RevOps Review

Interviewing leading revenue operators - reviewing the ever changing landscape of GTM operations to keep your revenue engine on track.

business management

All Episodes

15:18

The RevOps Review with Jeff Ignacio and Mallory Lee -...

The RevOps Review ·

2024/03/08

Our host Jeff Ignacio sits down with Mallory Lee, Vice President of Operations at Nylas. Mallory delves into her experience in marketing ops and how RevOps can enhance alignment and provide a unified vision. She and Jeff cover the customer journey and the data you need to understand personas. They also discuss the importance of product usage information and customer retention.

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19:41

The RevOps Review with Jeff Ignacio and Eddie...

The RevOps Review ·

2024/03/01

Our host Jeff Ignacio sits down with Eddie Reynolds, CEO and Revenue Operations Strategy Consultant at Union Square Consulting, to talk about why RevOps is needed as a strategic function. They discuss how RevOps can help fix undocumented and broken GTM and sales processes. They also talk about the sales assembly line, the need to improve prospecting and how companies need to go beyond just throwing bodies at a problem. They explain how RevOps can offer a more targeted and strategic approach.

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29:43

The RevOps Review with Jeff Ignacio and Sam...

The RevOps Review ·

2024/02/23

Our host Jeff Ignacio sits down with Sam Sutton-Reid, Director of Revenue Operations at Pearson, to discuss which skills you need as a revenue operator. They discuss how previous experience in sales roles adds a level of empathy and understanding to the role and what it takes to be a leader in RevOps. They also touch on the RevOps continuum and how AI will impact the RevOps workforce.

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20:07

The RevOps Review with Jeff Ignacio and Cliff Simon -...

The RevOps Review ·

2024/02/16

Our host Jeff Ignacio sits down with Cliff Simon, Chief Revenue Officer at Carabiner Group, to discuss all things data. They discuss how to use data to drive insights and the importance of data governance and a robust data infrastructure. They also highlight why data hygiene is integral and how companies can leverage intent data and various data sets.

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19:40

The RevOps Review with Jeff Ignacio and Caterina...

The RevOps Review ·

2024/02/09

Our host Jeff Ignacio sits down with Caterina Torres to discuss all things customer success. They talk about the different approaches with high-touch and low-touch customers and how why collaboration between customer success and sales is paramount. They also discuss how to set the right customer success metrics, feedback loops and ARR.

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19:30

The RevOps Review with Jeff Ignacio and Anastasiia...

The RevOps Review ·

2024/02/02

Our host Jeff Ignacio sits down with Anastasiia Binns, Head of Revenue Operations at Semble to discuss how to prioritise and categorise problems in RevOps. They delve into the importance of quick wins and building relationships and credibility within the org. They also talk about why you should pick your battles and how to decipher what is actually broken.

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18:17

The RevOps Review with Jeff Ignacio and Ping Del...

The RevOps Review ·

2024/01/26

Our host Jeff Ignacio sits down with Ping Del Giudice, VP of Revenue Operations at Leapsome, to discuss the single source of truth. They talk about the importance of data visibility, accuracy and dashboards. They also delve into how to map out your buyer's journey and develop a roadmap with consistent definitions and metrics. On top of this, they discuss the importance of data-driven decision-making and one-way and two-way doors.

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23:12

The RevOps Review with Jeff Ignacio and Haris...

The RevOps Review ·

2024/01/19

Our host Jeff Ignacio sits down with Haris Odobasic, Co-Founder of Revenue Wizards to talk about customer health and success. They discuss the importance of customer health scores and product signals. They also talk about how to prevent churn, drive upsell understand usage data.

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20:27

The RevOps Review with Jeff Ignacio and Shantanu...

The RevOps Review ·

2024/01/12

Our host Jeff Ignacio sits down with Shantanu Shekhar, the Head of EMEA Customer Sales at Gong, to discuss how to improve and optimise operational efficiency. They cover the annual planning process, unit economics and how to test ratios. They also discuss improving processes and tech stacks to save time and resources.

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19:09

The RevOps Review with Jeff Ignacio and Jeff...

The RevOps Review ·

2023/12/22

Our host Jeff Ignacio sits down with Jeff Cullimore, the Senior Manager of Marketing Operations at Coalition, Inc. They discussed how marketing operations fits into RevOps as a whole and the importance of working and communicating as one single organisation. As well as this, they delve into how to become a strategic advisor, prioritise team goals and communicate impact. They also covered the importance of data literacy within marketing analytics.

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17:07

The RevOps Review with Jeff Ignacio and Sam McManus -...

The RevOps Review ·

2023/12/15

Our host Jeff Ignacio sits down with Sam McManus, a GTM Strategy and Operations Director at Capital One, to talk about one-way and two-way doors in RevOps. They discuss how to categorise, define and differentiate between the two. They also talk about how to build a RevOps team, the importance of specialisation and data-driven decision-making.

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20:16

The RevOps Review - With Jeff Ignacio and Stephen...

The RevOps Review ·

2023/12/08

Our host Jeff Ignacio sits down with Stephen Stouffer, VP of Digital Transformation and Innovation at SaaScend, to discuss how AI is transforming the RevOps space. They focus on how AI will impact account scoring and lead routing and enhance planning and accuracy. They also discuss custom integrations and how this can improve efficiency.

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34:49

The RevOps Review with Jeff Ignacio, Morgan Ingram &...

The RevOps Review ·

2023/12/01

Our host Jeff Ignacio sits down with both Morgan Ingram and Gaetano Nino DiNardi to discuss how best to align sales and marketing teams. They explore how these teams can collaborate throughout the annual planning process and how to make the handoff process as seamless as possible. They also delve into how to establish regular operating rhythms.

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22:20

The RevOps Review - With Jeff Ignacio and Brad Smith...

The RevOps Review ·

2023/11/24

Our host Jeff Ignacio sits down with Brad Smith, CEO of Sonar & Founder of The Wizard of Ops. In this week’s episode, they discuss the current pain-points and challenges for revenue operators and how to optimise RevOps as a function accordingly. They also highlight the importance of the opportunity cost and why revenue operators must call out what is not working within their org.

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21:44

The RevOps Review with Jeff Ignacio and Rudy...

The RevOps Review ·

2023/11/17

Our host Jeff Ignacion sits down with Rudy Wilson-Evans, Revenue Operations Manager at Synthesia, to discuss inbound and outbound messaging. He highlights the importance of understanding your ICP and tweaking your messaging accordingly. He also shares insights into his career progression and his experience in merging sales development operations with marketing operations.

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24:24

The RevOps Review with Jeff Ignacio and Taimoor Tariq...

The RevOps Review ·

2023/11/10

Our host Jeff Ignacio sits down with Taimoor Tariq to discuss his experience and findings whilst working in RevOps. They focus on the key responsibilities of a revenue operator and its integral link to product management, and discuss how to communicate impact and prioritise work. They also delve into the use of tools, metrics and roadmaps.

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21:44

The RevOps Review with Jeff Ignacio and Sean Lane -...

The RevOps Review ·

2023/11/03

Our host Jeff Ignacio sits down with Sean Lane, a Founding Partner of Minot Light Consulting to discuss all things RevOps. They talk about both the internal and external challenges of going up-market and the importance of creating strategies which can adapt to the realities of new business. Sean also explains the importance of operating rhythms and targeting the frictions and inefficiencies within the funnel when crafting a strategy.

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24:49

The RevOps Review - With Jeff Ignacio and Charlie...

The RevOps Review ·

2023/10/27

Our host Jeff Ignacio sits down with Charlie Saunders, Chief Revenue and Operations Officer at CS2, to discuss how to build an analystics strategy. Throughout, thet talk about the metrics that matter and different attribution models. They also highlight how to track a funnel and custom objectives.

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25:19

The RevOps Review with Jeff Ignacio and Manas...

The RevOps Review ·

2023/10/20

Our host Jeff Ignacio sits down with Manas Kulkarni, the Director of Revenue Operations at Spring Health, to talk about the key responsibilities of a RevOps team leader. They discuss how Manas transitioned from an SDR role into RevOps and how his unique perspective and understanding of the gaps in the sales process helped to construct creative solutions. They also touch on building teams utilising the roles and responsibilities matrix and the main areas to focus on when moving into a RevOps

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24:33

The RevOps Review with Jeff Ignacio and Drew Noel -...

The RevOps Review ·

2023/10/13

Our host Jeff Ignacio sits down with Drew Noel, the Vice President of Revenue at SCS Cloud, to discuss upcoming trends and strategies within revenue operations. They focus on the importance of aligning different functions and the collection process. They also explore how CROs and CFOs fit into RevOp strategies and how this could change in the future.

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114 results

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