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PODCAST

The RevOps Review

Interviewing leading revenue operators - reviewing the ever changing landscape of GTM operations to keep your revenue engine on track.

business management

All Episodes

25:09

How to Build Data-Led Outbound with Jordan Crawford,...

The RevOps Review ·

2026/02/20

Jordan Crawford explains the Permissionless Value Prop, a way of combining internal and external data to create outreach that earns attention.- Why most AI SDR tools produce identical messages- The limits of firmographic ICPs- How to define a “paying qualified segment”- Vertical vs. horizontal GTM trade-offs- Where RevOps should start with AI

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27:43

Why AI Doesn’t Wait for Perfect Data with Stuart...

The RevOps Review ·

2026/02/13

In this episode, Jeff is joined by Stuart Watson, Head of Revenue Operations at ResolveAI, to unpack how modern AI workflows are changing what’s possible in RevOps.From deploying hundreds of autonomous agents to clean and qualify messy account data, to using Claude Code to cut territories, build internal tools, and replace legacy dashboards, Stuart shares real-world examples of how AI can close data gaps instead of waiting for them to be fixed.The conversation explores why “AI-ready data” doesn’t

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18:28

Turning GTM Plans into Real Business Impact with...

The RevOps Review ·

2026/01/30

In this episode, Jeff talks with Pedrum Khosravi, Senior Director of Growth Operations at Paytient, about how to connect GTM work directly to business outcomes. They dig into building a usable revenue model, mapping initiatives to the right KPIs, using AI for enrichment and handoffs in tools like HubSpot, and why RevOps leaders should take more high-upside risks to truly move the needle.

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22:57

Habits, Processes & the Path to Real Productivity...

The RevOps Review ·

2026/01/23

In this episode, Jeff sits down with Colin Brown, VP of Revenue Operations at DDN, to unpack what AI adoption actually looks like in go-to-market teams. From distinguishing AI-supported habits vs. AI-enabled processes to evaluating build vs. buy, Colin shares candid lessons, the tooling he trusts, why custom workflows matter, and the real challenges of change management. A pragmatic, no-fluff look at where AI drives genuine productivity, and where it doesn’t.

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24:29

From Guessing to Predictability: How RevOps Drives...

The RevOps Review ·

2026/01/16

Jeff sits down with Mat Rodriguez to explore how RevOps turns guesswork into predictable revenue. They dig into why forecasting breaks down without data discipline, how owning Salesforce as a true source of truth changes the quality of forecast conversations, and what it takes to build operational rigor without slowing the business down.The conversation also covers the role of alignment in driving GTM execution, from narrowing ICPs and coordinating account plans to creating SLAs that improve

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21:20

How RevOps Leaders Turn Customer Insight into Growth...

The RevOps Review ·

2026/01/09

In this episode, Jeff sits down with Rutger Katz, Founder of Neon Triforce and fractional VP of Revenue Operations, to unpack how modern RevOps teams should think beyond funnels and start managing revenue as a system.Drawing on Winning by Design frameworks, lean manufacturing principles, and 15 years of consultancy experience, Rutger explains how to turn customer insights into action using models like the bow tie, why governance and decision rights matter more as companies scale, and how RevOps

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24:45

First Principles GTM: Scaling PLG, Sales-Assist, and...

The RevOps Review ·

2026/01/02

Jeff sits down with Gaurav Agarwal to unpack how first principles thinking helps leaders build repeatable growth without falling back on stale playbooks. They dig into the mechanics of a revenue machine, generate demand, close demand, grow customers, and how ClickUp has evolved from pure PLG to sales-assist and into true sales-led growth.Gaurav also shares a sharp POV on AI agents: where they drive real productivity, why “more output” can create misalignment and “slop,” and what operators must do to

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24:01

Vibe Coding: The Skill Every GTM Team Will Need by...

The RevOps Review ·

2025/12/19

Manny Bobe joins Jeff to break down the fast-emerging world of vibe coding — AI-guided software creation that’s turning non-technical people into product builders. Manny shares his journey from CFA to data scientist to AI evangelist, explains why coding skills became his career unlock, and shows how AI removes the need for complex environments, dev setup, and backend knowledge. Together they explore real-world examples from RevOps, sales, and product teams using vibe coding to solve problems

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17:06

From Cadence to Confidence: How RevOps Builds...

The RevOps Review ·

2025/12/12

Jeff sits down with Brandon Bienstock to explore how a strong operating cadence turns RevOps into the engine of a high-trust GTM. They unpack the four core rhythms and how democratising insights creates alignment across the entire revenue team.Brandon shares why scorecards should prioritise quality over vanity metrics, why simple comp plans drive the best behaviour, and why great RevOps leaders “walk the floor” to truly understand how reps sell.If you're tightening your GTM motion or refreshing your

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22:41

Why Most Growth Models Fail - And How to Fix Them...

The RevOps Review ·

2025/12/05

In this episode, Jeff sits down with Anthony Enrico, Founder & CEO of LeanScale, for a deep dive into one of the biggest blind spots in modern GTM: building a growth model that actually matches reality.Anthony breaks down why so many revenue teams fail before execution even begins, from unrealistic plans set months before leaders join, to pipeline targets built without understanding sales cycle timing, to ICP definitions that are far too broad to drive efficiency.

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19:21

Why RevOps Needs to Build, Not Just Buy, in the Age...

The RevOps Review ·

2025/11/28

In this episode, Cliff Hawkins, Senior Director of Revenue Operations at Level AI, shares how he’s reimagining RevOps by blending community, experimentation, and automation. Cliff walks through how his team built custom AI workflows to summarise every customer interaction, cutting manual effort while boosting visibility for sales and success teams. He also dives into why outbound isn’t dead, the importance of hyper-personalisation in crowded markets, and how “doing more with less” is shaping org

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23:45

Growing a Seed-Stage Startup the Smart Way with Kyle...

The RevOps Review ·

2025/11/21

What happens when a RevOps leader takes the leap into running a seed-stage startup? In this episode, Kyle Himmelwright, VP of Strategy and Operations at Luster, joins Jeff Ignacio to talk about building from scratch, from defining focus in a massive TAM to using AI for top-of-funnel efficiency. They unpack what “predictive enablement” really means, how to stay adaptable without losing focus, and why cultivating your network might be the most underrated skill in operations today.

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23:47

"AI Won’t Fix Broken Processes": GTM Strategy,...

The RevOps Review ·

2025/11/14

In this episode, Kristina McMillan, Executive in Residence at Scale Venture Partners, shares what she’s seeing across Scale’s portfolio when it comes to AI adoption in revenue teams. From the rise of the go-to-market engineer to the three levels of AI maturity, Kristina breaks down what’s working, what’s hype, and why RevOps needs to lead with strategy, not just tools. We also get into AI’s real impact on metrics like ARR per employee, the role of internal AI hackathons, and how top teams are

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24:47

AI Workflows, Change Management, and GTM Velocity...

The RevOps Review ·

2025/11/07

Harry explains how he “AI’d the company” from the inside out, then took the same playbook to clients - covering stakeholder buy-in, resource orchestration, and end-to-end GTM flows that keep messaging in sync with the website. Concrete, tool-level detail and repeatable patterns.

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22:49

How RevOps Can Use AI to Automate the Boring Stuff...

The RevOps Review ·

2025/10/31

RevOps pros spend too much time fixing data and not enough driving growth. Mason McMullin, VP of RevOps and Strategy at Alysio explains how his team uses AI to streamline reporting, clean data, and cut tool-switching. He shares his playbook for prompting LLMs effectively, building a reliable data dictionary, and freeing Ops to focus on what really matters: strategy and enablement.

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33:24

RevOps in the Age of AI with Lindsay Rothlisberger,...

The RevOps Review ·

2025/10/17

In this episode, Jeff sits down with Lindsay Roethlisberger, Director of Revenue Operations at Zapier, to explore how RevOps is evolving in a world increasingly shaped by AI. Lindsay shares her journey from Zapier’s first marketing ops hire to leading a 12-person RevOps team spanning analytics, automation, and enablement.Together, they dig into:How Zapier uses AI across SMB, mid-market, and enterprise motionsThe difference between AI-driven workflows and agents - and where each fitsPractical use

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18:58

RevOps for Dual GTM Motions: AI, PLG, and the...

The RevOps Review ·

2025/10/10

Jeff sits down with Alex Kean, Director of Revenue Operations at Merge, to explore what it really takes to run RevOps across two go-to-market motions, enterprise sales and a new PLG product launch.Alex unpacks how his lean RevOps team supports Merge’s sales-led engine while prepping for a parallel PLG motion, without breaking existing systems. He shares how his team is leveraging AI and agentic workflows for internal use, including customer health summaries and Slack-ready exec dashboards.

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21:49

From RevOps to AI Ops: Building Smarter, Leaner GTM...

The RevOps Review ·

2025/10/03

In this episode of RevOps Review, Jeff Ignacio welcomes Brandon Smith, Director of Revenue Operations & AI Strategy at QuotaPath, to break down how one-person RevOps teams can punch way above their weight using AI. Brandon shares how he’s driving ARR per head through intelligent automation, building custom apps on “Good Vibe Coding Fridays,” and teaching go-to-market teams to become builders themselves.You’ll hear how QuotaPath is turning microtools into macro impact, why Brandon favours

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23:00

Scaling Smarter, Not Harder with James Kase,...

The RevOps Review ·

2025/09/26

James Case, Associate Director of Revenue Operations at Healthie, shares his non-linear journey into RevOps - from customer service to sales to operations - and the lessons he’s learned along the way. He breaks down how frontline experience shaped his empathy for sales teams, the importance of prioritisation and change management, and how Healthy is using AI and automation to remove admin work and let providers focus on care. A candid conversation on resourcefulness, scaling processes, and building

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25:34

CSQLs to ICP Fit: Building a RevOps Operating System...

The RevOps Review ·

2025/09/19

BetterWorks’ VP of RevOps, Danielle Kaetzer, shares how to turn activity into pipeline - mapping the customer journey, standing up CSQLs with CS/AM, aligning marketing–SDR–AE playbooks, simplifying the stack, and shifting the scoreboard from “meetings booked” to opportunity creation and velocity.

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126 results

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