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PODCAST

ITS Partner"s Video Podcast

We"re an IT consulting company. But we specialize in helping large IT organizations that are trying to meet the service demands of a highly consumerized workforce but find themselves bogged down in the mundane, time-consuming side of IT management. We created a maturity model we call Productive IT Management that helps large organizations get to a higher level of productivity in key IT functions under Service Management, Asset Management, Endpoint Management, & Risk Management.

technology software how-to

All Episodes

10:51

ServiceNow Asset Management Lab (1 of 2)

ITS Partner"s Video Podcast ·

2014/01/08

The ServiceNow experts at ITS Partners will demonstrate the installation of the of the Software Asset Module in ServiceNow. This video includes basic installation, software compliance, software entitlements and software license types. Be sure to check out the 2nd video in this series.

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17:46

Learn how to handle Symantec DLP incidents with your...

ITS Partner"s Video Podcast ·

2013/10/22

One of the challenges in Symantec Data Loss Prevention is assignment and tracking of incidents. The system has a built-in workflow to handle basic escalation, but wouldn’t it be great if you could leverage your existing ticketing service desk system, such as Symantec’s ServiceDesk or ServiceNow, to handle this workflow? During this video, you will learn how we leverage the Incident API to get information from the DLP system and place it into your service desk system, and then resolve the incident

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45:28

7.5 Reasons To Upgrade To Altiris 7.5

ITS Partner"s Video Podcast ·

2013/10/03

It is almost here! You read that correctly, Altiris 7.5′s release is right around the corner. We are so excited to be part of this big release. The Altiris experts from ITS will review the 7.5 top reasons everyone should consider upgrading to the Altiris 7.5 platform. We will provide an overview of the features and capabilities that are new to the 7.5 platform as well as how those will enable better management of your IT environment. Okay, enough with the pleasantries you say? What are we actually

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08:16

Deployment Solution 7.5

ITS Partner"s Video Podcast ·

2013/09/30

Deployment Solution (DS) 7.5 from Symantec boasts numerous improvements over previous releases. Here is a field review of some key improvements, and a few good reasons for 7.1 customers and 6.9 customers alike, to consider 7.5 in their upgrade plans.

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41:16

Are you still running Windows XP? Using Office 2003?...

ITS Partner"s Video Podcast ·

2013/09/05

Are you still running Windows XP? Using Office 2003? If you answered yes to either of the above questions, April 8th, 2014 is coming fast and you need to act now. As of that date, Microsoft will no longer support or release any security patches for these End of Life products. Are you comfortable with that level of risk? Windows XP was released on August 24, 2001 and after 12 years, there are still vulnerabilities being found. If you look at the most recent batch of updates from Microsoft, there was

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07:46

Downloading, Importing and Updating Management Packs...

ITS Partner"s Video Podcast ·

2013/08/14

Troy Whittaker of ITS Partners will discuss Downloading, Importing and Updating Management Packs in Microsoft System Center Operations Manager 2012 SP1. He will show the following:* Finding available downloaded management packs* Searching for new management packs* Easiest way to update your installed management packs

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10:41

Symantec Security Routing Engine Created by ITS Partners

ITS Partner"s Video Podcast ·

2013/07/29

The Symantec Workflow and Symantec Security Consultants at ITS Partners have worked together to create a solution that takes an input from a Symantec security product and then routes it based on some decisions that are made in the ITS Security Routing Engine. Symantec Security solutions such as Symantec DLP, SEP, CSP, and PGP have a very basic workflow for handling events and incidents in which most of these revolve around notification via email. One of the problems many customers have is how to

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23:58

Azure and Configuration Manager 2012 SP1: A powerful...

ITS Partner"s Video Podcast ·

2013/06/11

Have you ever wanted to deploy applications to users out on that series of tubes, otherwise known as the internet? In this video, Troy Whittaker of ITS, will show you the magic of how to put your content on a cloud and still integrate with your on-premise Configuration Manager infrastructure. A live walkthrough of configuring both on-premise and cloud-hosted distribution points in Microsoft System Center Configuration Manager 2012 SP1. Note that an Azure subscription is required to facilitate this

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05:42

Active Directory User Management Demo Video

ITS Partner"s Video Podcast ·

2013/06/05

The AD User Self-Update is a workflow project that allows organizations to more effectively manage their Active Directory environments. It allows for users within an organization to request changes be made to their AD accounts which will be committed upon execution of a 3 step approval process. The workflow pulls the user’s AD information into a form from which the user can edit and submit the changes. The workflow checks to see if the user has an approved manager, if not then the user can search

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18:11

Deploying Symantec CSP with Microsoft System Center...

ITS Partner"s Video Podcast ·

2013/06/03

With Symantec Critical System Protection we can secure our physical and virtual data centers. Delivering host-based intrusion detection (HIDS) and intrusion prevention (HIPS), Symantec provides a proven and comprehensive solution for server security. In this video, we will demonstrate how to package and deploy Symantec Critical System Protection using Microsoft System Center 2012 Configuration Manager so we can easily protect and monitor our servers.

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56:01

Introducing ServiceNow, The Enterprise IT Cloud Company.

ITS Partner"s Video Podcast ·

2013/05/30

In this video, ITS Partners will demonstrate how you can automate your service management and transform IT with ServiceNow. As an IT professional, you are likely being asked to deliver innovative products and services that improve operation effeciency. To be successful, you need to minimize capital investments and operating expenses, increase service quality and delivery speed, and support all regulatory and compliance requirements. The key to all of this? Automation. This video will discuss:1) Why

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03:42

ITS SEPM Group Move Automation

ITS Partner"s Video Podcast ·

2013/05/21

This video demonstrates the ITS SEPM Group Move Automation which is a Symantec Workflow project that uses web services available in the SEPM to move computers from the default SEPM group to other groups in the SEPM based on configuration changes in text files used by the workflow process. The packages files and install instructions for this workflow projects can be requested by emailing automation@itsdelivers.com.

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04:36

The ITS Advanced Search Tool Symantec ServiceDesk

ITS Partner"s Video Podcast ·

2013/05/03

The ITS ServiceDesk Search Bundle is a set of tools which enables easier and more granular searches in the Service Desk Process Manager portal. It consists of three separate projects which allow for different types of searches. The tools are separate pieces, which can be installed separately and run individually by customers. Process Search – Adds ability to execute ad-hoc searches of tickets by text or by contact. Process Search Advanced – Adds ability to execute ad-hoc searches of tickets by

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37:18

Deploying Office 365 as an Application in...

ITS Partner"s Video Podcast ·

2013/05/02

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31:29

Demystifying Licensing For System Center, SQL and...

ITS Partner"s Video Podcast ·

2013/04/25

Are you confused about how processor-based licensing works? Do you wonder if shifting more servers to virtual will save you money? Is SQL really free with System Center 2012? In this video, Troy Whittaker of ITS Partners will review important changes to licensing of Microsoft Server 2012, SQL 2012 and System Center 2012 and clarify how those changes can impact your business.

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55:41

Secure Your Endpoints Against Advanced Threats using...

ITS Partner"s Video Podcast ·

2013/03/22

You know things are bad when headline news and late night TV are talking about cyber-attacks, zero-day vulnerabilities, and security breaches. Today’s threat landscape is at a critical state and new layers of security are needed to protect against advanced attacks. This video will discuss and demonstrate how privilege management, white-listing, and security configuration remediation can provide added measures of protection from today’s security threats and why the desktops and laptops continues to

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03:47

ITS Partners Microsoft System Center Practice Update

ITS Partner"s Video Podcast ·

2013/03/21

ITS is an engineer centric organization focused on endpoint management (EPM) systems and processes. Our process for engaging customers is simple. We start by understanding your company’s level of maturity* in several core areas of EPM. Next, we determine if there is value in advancing the maturity level in any of the core areas. Finally, we work with you to plan and implement the changes that bring value to your business. There is no right level of maturity* that fits all companies, which is why

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41:46

Migrate from Windows XP & Office 2003 through the use...

ITS Partner"s Video Podcast ·

2013/03/14

The endpoint management experts at ITS Partners will walk you through the process changes required to successfully execute on the migration of your Windows endpoints and Microsoft Office installations. They will cover: *Review of EOL support announcements from Microsoft*Overview of version migration paths for Windows Operating System*Overview of version migration paths for Microsoft Office*Accounting for your Mac endpoints during the migration*Gotchas for infrastructure services like Deployment

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08:29

De-Escalation of Privileges using Symantec's Critical...

ITS Partner"s Video Podcast ·

2013/03/14

Join ITS Partners for this short demo as Will Vanderlinden, a security engineer for ITS Partners, will be showing why restricting the movement and capabilities of an administrator or root user can be difficult in most environments. With SCSP, you can take a policy-based approach to what each user or group of users can do. Leading organizations leverage Symantec Critical System Protection to secure their physical and virtual data centers. Delivering host-based intrusion detection (HIDS) and intrusion

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20:29

User Driven Installation With Configuration Manager...

ITS Partner"s Video Podcast ·

2013/02/04

In this video Adam Eaddy, Microsoft Consultant for ITS Partners, will cover a feature of CM12 and MDT 2012 called User Driven Installation. He will cover installing and setting up MDT to integrate w/ Configuration Manager 2012, as well as walk through the steps to customize a UDI wizard, and create and deploy a UDI task sequence.

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