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PODCAST

ITS Partner"s Video Podcast

We"re an IT consulting company. But we specialize in helping large IT organizations that are trying to meet the service demands of a highly consumerized workforce but find themselves bogged down in the mundane, time-consuming side of IT management. We created a maturity model we call Productive IT Management that helps large organizations get to a higher level of productivity in key IT functions under Service Management, Asset Management, Endpoint Management, & Risk Management.

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All Episodes

21:52

HAMx Visibility; Reporting on Hardware Assets for...

ITS Partner"s Video Podcast ·

2021/08/25

Reporting is the backbone of any business initiative, and Hardware Asset Management is no exception. This video will discuss how HAMx reporting with ServiceNow gives organizations essential performance metrics that support a proactive, optimized Hardware Asset Management (HAM) practice.

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12:17

Service Graph Success with Armis and ITS

ITS Partner"s Video Podcast ·

2021/08/17

Service Graph Connectors are the new best practice for populating your ServiceNow CMDB, but many factors in your environment could hinder their success. In this video, we’ll use the Service Graph Connector for Armis as an example, present common pitfalls that can hinder successful imports, and we’ll demonstrate the ITS Service Graph Readiness Tool as a way to report those issues and make them easier to remediate.

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13:22

The Unsung Hero, How HAMx can improve the life of an...

ITS Partner"s Video Podcast ·

2021/06/17

As an Asset Manager, are you competing for time or investment with others in your organization? Can you collect accurate information to secure the ITAM investment you need? HAMx will allow you to operate with agility, control cost and risk and gain complete visibility. We know how to get you back on track! HAMx is best practice. Decades of experience to guide you through the labyrinth of industry standards. HAMx is prescriptive. Pre-defined objectives provide clarity, confidence, and reduced

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25:16

HAMx in Action, A Demo of ITS' newest Hardware Asset...

ITS Partner"s Video Podcast ·

2021/05/05

Managing your hardware assets should not be an endless battle with chaos. Neither should your Asset Management implementation. Watch our On-Demand recording to see HAMx in Action: A Demo of ITS' newest Hardware Asset Management program. HAMx is best practice. Decades of experience to guide you through the labyrinth of industry standards. HAMx is prescriptive. Pre-defined objectives provide clarity, confidence, and reduced runtime. HAMx is flexible. You choose the solution that best fits your

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10:46

Turn your hardware asset chaos into bottom line...

ITS Partner"s Video Podcast ·

2021/03/31

Managing your hardware assets should not be an endless battle with chaos. Neither should your Asset Management implementation. Join ITS, as we introduce HAMx; a rapid, modular Hardware Asset Management program built on ServiceNow. HAMx is best practice. Decades of experience to guide you through the labyrinth of industry standards. HAMx is prescriptive. Pre-defined objectives provide clarity, confidence, and reduced runtime. HAMx is flexible. You choose the solution that best fits your needs. HAMx

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26:23

Remote-User Asset Management with AMI and ITS Partners

ITS Partner"s Video Podcast ·

2021/03/19

Join ITS and AMI as they host a discussion around how to automate tracking in ServiceNow to have employees attest to what they have and what can be returned! Many asset managers are struggling with hardware assets that went home during the pandemic. Not only do they not know what they have or where it is, but they also don’t know what or how to manage it. This webinar will help you know what your employees have, where it is, and what you need to manage the hardware life cycle. Tom Watson, CEO and

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30:13

Reduce IT Spend with ServiceNow Asset Management...

ITS Partner"s Video Podcast ·

2021/02/17

Watch ITS and ServiceNow discuss the management of the end-to-end digital and physical IT assets throughout your Enterprise Organization. Learn how to use the Now Platform to manage any IT asset, anywhere – whether it is hardware or software, on-premise or in the cloud, gain value in DAYS starting with SaaS applications, in WEEKS by detecting and consolidating shadow IT, and MONTHS with your largest enterprise IT spend. ServiceNow Asset Management customers have realized millions in cost savings and

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41:44

Reduce IT Spend with ServiceNow Asset Management...

ITS Partner"s Video Podcast ·

2020/11/12

ITS and ServiceNow discuss the management of the end-to-end digital and physical IT assets throughout your enterprise. Learn how to use the Now Platform to manage any IT asset, anywhere – whether it is hardware or software, on-premise or in the cloud, gain value in DAYS starting with SaaS applications, in WEEKS by detecting and consolidating shadow IT, and MONTHS with your largest enterprise IT spend. ServiceNow Asset Management customers have realized millions in cost savings and reduced risk

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23:56

How to quickly achieve measurable and sustainable...

ITS Partner"s Video Podcast ·

2020/10/14

Unlike traditional VR implementations that have immense complexity and solve for multiple levels of maturity, our PVR establishes a baseline of measurable progress in a reasonable amount of time. Vulnerability remediation is an arduous process, from tracking progress through spreadsheets and hunting for patches, to manually grouping threats and validating successful remediations - managing your vulnerability response is a pain. After years of helping organizations overhaul their VR, ITS Partners

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32:01

Elite Security Intelligence for Smarter Vulnerability...

ITS Partner"s Video Podcast ·

2020/07/23

In this video Recorded Future's Senior Partner Architect, Wendy Swank, and ServiceNow's Manager, Solution Consulting ITx, Security & Risk Manager, Syra Arif, will demonstrate how to: Prioritize vulnerabilities quickly and accurately with unprecedented intelligence Automate vulnerability threat data collection Use risk scores to focus patching efforts and prevent attacks Reduce risk by monitoring relevant vulnerabilities Set up alerts for vulnerabilities that affect your tech stack Transforming all

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28:18

Quickly put out fires with an exposure assessment...

ITS Partner"s Video Podcast ·

2020/06/17

In this video, the teams from ITS Partners and ServiceNow will discuss using ServiceNow's SecOps and SAM modules to put out fires with an exposure assessment. With the COVID-19 landscape becoming the “new normal”, attacker groups have been quick to capitalize on the chaos. Targeted campaigns are exploiting high-risk vulnerabilities, masked under the guise of the Centers for Disease Control (CDC) and the World Health Organization (WHO). How should you react? Does your security team immediately go

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38:45

Support Macs Remotely from ServiceNow with ITS Jamf...

ITS Partner"s Video Podcast ·

2020/05/01

As remote workforces grow, so does the demand for safe and remote delivery of IT services. For many, this is drawing attention to the fact that Macs still tend to be managed differently than Windows at the enterprise level. With the introduction of version 1.2 of our ITS Jamf Integration, compatible with Orlando and all recent ServiceNow versions, we aim to close that gap with automation and make it easier to deliver services remotely from ServiceNow to your Mac population. The ITS Jamf Integration

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29:23

Managing Assets for a Mobile Workforce

ITS Partner"s Video Podcast ·

2020/04/16

Today is about solving your organization's immediate needs and about building asset maturity into your organization over the long term. Do you know if all your users have the right hardware and software entitlements needed for work from home? Are you accounting for assets possibly outside your established process? In this video, Fritz and Yvette will answer those questions and will also discuss: Getting clarity on the challenges of managing the assets for a remote workforce Strategies you can use

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11:33

Emergency Response Operations Demo

ITS Partner"s Video Podcast ·

2020/04/15

Emergency Response Operations. Optimize staff and resources to support emergency response for public agencies and other organizations.

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09:12

Emergency Exposure Management Demo

ITS Partner"s Video Podcast ·

2020/04/15

Emergency Exposure Management. Identify and manage exposure risk when an employee is diagnosed with an illness.

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09:20

Emergency Outreach Demo

ITS Partner"s Video Podcast ·

2020/04/15

Emergency Outreach. Distribute information and confirm employee safety and location through email or a mobile app.

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12:08

Emergency Self Report Demo

ITS Partner"s Video Podcast ·

2020/04/15

Emergency Self Report. Enable employees to report illnesses and readiness to return, and initiate workflows to help managers respond.

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37:42

Installation and Configuration of ServiceNow...

ITS Partner"s Video Podcast ·

2020/04/15

Installation and Configuration of ServiceNow Emergency Response Apps

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40:36

Learn how to Optimize your ServiceNow CMDB for Asset...

ITS Partner"s Video Podcast ·

2020/03/26

The team from ITS Partners will discuss how to Optimize your CMDB for ServiceNow’s most intriguing offerings. We all know that a strong ServiceNow platform starts with a strong CMDB at its core. In this video we will hear from industry experts as they discuss CMDB principles and how to better utilize ServiceNow’s hottest offerings: Software Asset Management Professional and Security Operations. Join ITS Partners as we share the secret sauce that they have derived from companies seeing high value

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27:10

Improve your ServiceNow Vulnerability Response with...

ITS Partner"s Video Podcast ·

2019/06/27

Vulnerability Response is only as good as the information available to you. Better data matters because it enables better prioritization decisions and quicker remediation. RBS’ VulnDB Vulnerability Database has data on over 200,000 vulnerabilities, including over 68,000 that aren’t found in the National Vulnerability Database (NVD / CVE) which feeds most scanner tools. In this video, Jay Wigard, Product Development Leader from ITS Partners, and Jake Kouns, CISO at Risk-Based Security discuss the

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