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PODCAST

Excellence Unlocked

Ishan Galapathy

If you"re immersed in the world of manufacturing or supply chain management, you"ve likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations? With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of

business management

All Episodes

18:02

Ep18 A Rising Tide Lifts All Boats

Excellence Unlocked ·

2024/10/08

A positive workplace culture can fast-track success by fostering an environment where people feel valued, supported, and motivated to contribute their best. Ishan Galapathy shares a story of a remarkable leader during a factory shutdown. Despite the challenging situation, Tim fostered an environment of empathy, open communication, and personal connections, making employees feel valued and committed. Ishan highlights the importance of culture in business through examples like Southwest Airlines and

en-AU

17:04

Ep17 Leverage Their Ego

Excellence Unlocked ·

2024/10/01

Encouraging individuals to feel proud of their achievements can motivate them to embrace change and become champions for growth within an organisation. Drawing from examples such as Maslow's Hierarchy of Needs, Ernest Shackleton’s Antarctic expedition, and Nelson Mandela’s leadership of South Africa's rugby team, Ishan Galapathy shows how tapping into individuals' desires for esteem and recognition can drive outstanding commitment and results. It's important for leaders to provide opportunities for

en-AU

36:26

Ep16 How simple acknowledgement boosts team morale —...

Excellence Unlocked ·

2024/09/24

Stuart Baak is a seasoned expert in operational excellence with over 30 years of experience in improving processes and leading teams across diverse industries. Currently focused on driving innovation and efficiency at Suntory Beverage & Food Oceania, Stuart has a proven track record of enhancing performance through pragmatic lean implementations and effective recognition strategies. Stuart discusses the effectiveness of push vs. pull improvement systems and the importance of a balanced scorecard

en-AU

20:21

Ep15 Name It: How to Make Your Project Shine

Excellence Unlocked ·

2024/09/17

Ishan Galapathy delves into part three of the Unlock framework, focusing on expanding followers through effective branding and identity creation. If you have a new initiative to create change, how do you get your people on board? First, secure the commitment of your engaged members. They’re your secret agents who’ll kick off the revolution. Then, lure those on the fence with a bit of charm and patience. Next, slap a snazzy name on your project and give it a flashy logo — like Nike's "Just Do It" or

en-AU

21:33

Ep14 Adapting to Triumph

Excellence Unlocked ·

2024/09/10

When plans go awry — and they often do! — you have to learn to roll with the punches. Drawing parallels with the success of companies like Netflix and the ingenuity displayed in critical situations like the Apollo 13 mission, Ishan Galapathy underscores the necessity of continuous adaptation for overcoming unforeseen challenges and unlocking excellence. Ishan shares a personal story about helping a team build a new factory in the middle of nowhere India, with delays in construction, and a bunch of

en-AU

28:31

Ep13 Operational excellence across borders – Manu...

Excellence Unlocked ·

2024/09/03

Manu Liyanarachchi is National Operational Excellence Manager at Coca-Cola Europacific Partners. He shares his extensive experience in operational excellence (OPEX) across various sectors, including the beverage, wine, and apparel industries. He discusses the different approaches to OPEX in regions such as Asia, Europe, and Australia, highlighting the traditional lean philosophy in the subcontinent and the adoption of agile principles in the West. Despite regional differences, foundational

en-AU

14:26

Ep12 Flaws and Fortunes

Excellence Unlocked ·

2024/08/27

Your team's supposed "weaknesses" are not necessarily all that they seem. With a dash of creativity, they could be leveraged into secret weapons of success. Ishan Galapathy highlights a 3M creation that failed in its original application, but became a highly successful product in its own right. In the film, The Greatest Showman, P.T. Barnum embraces society's outcasts to create showbiz magic. The message? Fostering an environment where team members feel safe to fail and share ideas can drive

en-AU

13:31

Ep11 Start with Who

Excellence Unlocked ·

2024/08/14

Before “starting with why", the framework popularised by Simon Sinek, Ishan Galapathy suggests start identifying and engaging the key stakeholders, who will drive and be affected by the changes. Involve individuals from all levels of the organisation, including those who might be resistant or disengaged, to gain diverse perspectives and foster buy-in. Ishan shares a tale from the trenches, where a booming doughnut business hit a sticky situation in their packing area. Enter Brian, the casual worker

en-AU

29:03

Ep10 Technology and Transformation in Supply Chains –...

Excellence Unlocked ·

2024/08/13

With a background as an industrial engineer, Kari Banick has extensive experience in transforming supply chain operations through automation and data-driven strategies. Today, she is the Chief Operating Officer of Blackwoods, an industrial safety company within the Wesfarmers group. Kari discusses the evolutionary shift from manual to automated processes in supply chain operations is a key trend, with automation seen as a critical differentiator for businesses. She shares the importance of

en-AU

22:09

Ep9 Cultivating a Culture of Ideas

Excellence Unlocked ·

2024/08/06

Where do our best ideas come from? The environment can have a lot to do with it. Ishan Galapathy explores how some of our greatest insights often emerge in calm, pressure-free settings like showers, walks in nature, or while reading. Ishan shares a personal anecdote when a seemingly minor observation from a night shift operator led to solving a significant machinery issue. Creating a work culture where employees feel safe and unjudged is crucial for fostering creativity and innovation. Allowing

en-AU

16:50

Ep8 SMART Factories & DUMB Operators

Excellence Unlocked ·

2024/07/31

While technological advancements have driven productivity and reduced costs, they have also led to undervaluing human potential. In the pursuit of technological transitions, it's important to involve and value employees – after all, Ishan Galapathy says, technology should enhance human capability, not replace it. Involving employees in technological advancements and projects can unlock hidden potential and make them feel valued, leading to better outcomes and job satisfaction. Technology, he says,

en-AU

41:06

Ep7 Understanding the ‘why’ in automation – Peter...

Excellence Unlocked ·

2024/07/23

Dr. Peter Campbell, an expert in unlocking excellence, shares insights on lean manufacturing, automation, and the challenges of implementing operational excellence. He discusses the impact of Japanese lean in a German Bosch company, the importance of understanding the 'why' in automation, and the trends in Australian manufacturing. Peter also highlights the difficulty of starting and embedding improvement programs and the key factors for successful change. He discusses the challenges of applying

en-AU

17:36

Ep6 Why fence-sitters have disengaged

Excellence Unlocked ·

2024/07/16

Building on previous episodes, Ishan Galapathy highlights the importance of engaging fence-sitters, those employees who have been quiet or disengaged, but hold valuable insights and potential. Actively involving frontline workers in identifying and solving problems can unlock hidden capacities within the business. Their firsthand experience and insights are crucial for identifying and addressing issues. Listening to employees and acting on their feedback can transform a business. It not only solves

en-AU

16:42

Ep5 Don’t underestimate the potential of your...

Excellence Unlocked ·

2024/07/09

Host Ishan Galapathy explores the importance of unlocking excellence and leveraging good soldiers in solving initiatives that people are passionate about. It’s importance, he says, to involve fence sitters, who make up a significant portion of the workforce, in projects to gain traction and deliver real results. Addressing manufacturing constraints is vital to improve sales and overall business performance. Ishan discusses the process of involving operators to identify issues and frustrations, and

en-AU

37:08

Ep4 Leading & Driving Productivity as a Senior...

Excellence Unlocked ·

2024/07/02

Craig Funnell shares his four decades of experience in supply chain management over four decades, from electrical engineer to supply chain leader across the Asia-Pacific. His proudest achievement was establishing Johnson & Johnson's operations in China from scratch in the early 1990s. Despite language barriers and a lack of local knowledge, Craig relied heavily on his team’s local expertise, leading to the development of a world-class facility. Craig discusses with host Ishan Galapathy the

en-AU

12:47

Ep3 Harnessing the auxiliary power in your team

Excellence Unlocked ·

2024/06/25

Some people in your organisation may have particular talents that aren’t reflected in their CV or called upon in the job description. But those talents could be precisely what’s needed in your team, to build momentum. Host Ishan Galapathy says that by coaching team members to leverage their secondary skills creatively, organisations can tap into additional resources and energy. Ishan draws inspiration from examples like Queen guitarist Brian May whose astrophysics background arguably influenced his

en-AU

22:38

Ep2 Trusting your good soldiers

Excellence Unlocked ·

2024/06/18

All of us have the power inside ourselves to do and create extraordinary things. Ishan Galapathy stresses the importance of believing in and supporting those dedicated individuals who are driving positive change within organisations. By trusting in their capabilities and fostering a supportive environment, insists Ishan, organisations can unlock excellence and achieve their goals. Ishan recounts a personal experience with a supervisor named Andy, who demonstrated remarkable dedication and

en-AU

25:24

Ep1 How much is disengagement costing your business?

Excellence Unlocked ·

2024/06/11

The numbers of people who are disengaged at in any one organisation is staggering. How do identify who they are in your own workforce, and how do turn things around so that they contributing to their fullest? Ishan Galapathy explores the concept of engagement in the workplace and the potential hidden within employees who may appear disengaged.Ishan identifies the significant portion of the workforce categorized as "quiet quitters" – individuals who have silently disengaged from their work. He

en-AU

1:56

A new podcast series to unleash your team’s potential

Excellence Unlocked ·

2024/04/15

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of

en-AU

99 results

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