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PODCAST

The Walk Around

A car dealership podcast that brings all things automotive to your listening ears! Learn how to grow your dealership, or grow your automotive career with sales, Finance, Fixed Operations, and Leadership insights.

leisure automotive

All Episodes

00:31:37

EP23 - The Right Way to Digitize the Sales Process at...

The Walk Around ·

2021/05/10

On this episode of The Walk Around, Nick and Danny welcome Brian Kramer, General Manager at Germain Toyota in Naples, Florida. Once a recipient of the prestigious 40 Under 40 Award from Automotive News, Brian has decades of experience piloting digital solutions for many dealerships in the United States. He has been leading Germain Toyota’s digital transformation initiative, refining processes and removing friction points in sales transactions. Currently, his team is paving even more of that path by

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00:28:27

EP22 - What Are Car Buyers Really Saying About...

The Walk Around ·

2021/04/26

Jonathan Jordan, Virtual F&I & Sales Strategy Manager at JM&A Group, knew from a young age that his career would be in automotive. Fascinated by sales and service process, he started working in dealer stores as early as college. After many years of learning, honing and sharpening his skills, he focused his attention on F&I. When the pandemic hit, Jonathan and his team at JM&A Group were already piloting and learning from a rollout of Virtual F&I. As dealers scrambled to

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00:33:12

EP21 - How to Market Your Dealership Efficiently

The Walk Around ·

2021/04/12

Bob Lanham started his career selling cars at a Toyota dealership in the Southeast part of the country. Since then, he has risen through the ranks of the dealership, eventually becoming the Sales Director at Hulu which led him to his current position as the Head of Automotive Retail at Facebook. Having worked closely with dealer groups, manufacturers, franchise dealers, and OEMs, he brings a wealth of knowledge to the table. Bob shares his take on how the industry reacted to the pandemic and what

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00:33:36

EP20 - Exploring F&I Trends: What Happened and What...

The Walk Around ·

2021/03/29

Joining us on The Walk Around is one of our very own, Elliot Schor, AVP of Sales Operations with JM&A Group. Elliot’s role within the company gives him the opportunity to help dealers, groups, and OEMs grow their profitability while retaining customers. He is a trusted advisor and strategic partner to dealers of many different sizes, and works with them to reach the goals they set out to achieve. Elliot recalls how the last year went through the lens of his dealer partners. From both an industry

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00:33:45

EP19 - Overcoming Turnover in the Dealership

The Walk Around ·

2021/03/15

Joining the podcast today is Adam Robinson, CEO and Founder of Hireology a people solutions company that has worked with 1 in 5 dealerships across the country. Joining him is Matt Ellmer of Priority Automotive, 20 store group with locations in throughout Virginia including Hampton Roads, Roanoke and the DC area. In this episode we explore new and effective ways dealers can start executing the hiring process in a better way. Did you know it costs an average of about $16,000 per head turned over in

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00:24:54

EP18 - Building a Diverse Dealership with Jorge A....

The Walk Around ·

2021/03/03

Joining the Walk Around Podcast today is entrepreneur and civic leader Jorge A. Plasencia. He is chairman and CEO of Republica Havas, a creative media and communications agency. He provides strategic brand communications and growth counseling to fortune 500 companies like Toyota, Walmart, and Google. With humble biggening's doing radio live remotes at car dealerships in Miami to working for The Florida Marlins alongside entrepreneurial legend Wayne Huizenga, he has seen the inside of dealership a

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00:17:47

EP17 - Innovating to Meet Consumer Needs with Brent...

The Walk Around ·

2021/02/22

Brent Sergot is the Senior Vice President and Assistant General Manager of Southeast Toyota Distributors, LLC. the world's largest independent distributor of Toyota’s and a subsidiary of diversified automotive corporation, JM Family Enterprises, Inc. An associate since 2001 Brent has held many positions within JM Family. Prior to joining the organization, Brent was already an established automotive thought leader having made his mark in various industry organizations focused on wholesale remarketing

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00:25:44

EP16 - Removing Friction from the Customer Experience...

The Walk Around ·

2021/02/15

Brad Title is the Founder and CEO of Gubagoo, a conversational-commerce platform designed for dealers. You can find Brad most comfortable at the intersection between automotive and technology where he has been an industry innovator for over 30 years and has helped over 6,500 dealers worldwide connect with consumers. He walks us through how Gubagoo assists dealerships in aligning with the customer experience. Car buyers have many options outside of the traditional phone call, website form, or email

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00:24:10

EP15 - Implementing Culture Change in Your Dealership

The Walk Around ·

2021/02/08

Chris May is the Director of the Performance Development Center (PDC), a professional services department of JM&A Group that helps dealers drive results. He is an automotive futurist with his eyes set on helping dealers “future proof” their business. With the industry getting more complex each year, dealerships need partners that have their best interest in mind. Chris and his team at the PDC help thousands of dealers every year achieve their goals through training, consulting, talent,

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00:31:11

EP14 - How to Leverage Google Search in Your...

The Walk Around ·

2021/02/01

Tony Carroll is a Senior Automotive Strategist at Google. He collaborates with individual dealers and OEMs to consult on Google’s digital solutions and to develop scalable programs that support brands and drive results. With 12 years in the OEM space before his arrival at Google, Tony has an extensive automotive background. In this episode, he walks us through his journey and explains how Google has its sights set on aiding the Automotive Industry and what that means for dealers. He also sheds light

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00:30:32

EP13 - The Secret to Growing This Year – Building...

The Walk Around ·

2021/01/25

Joining us on The Walk Around this episode is Eduardo Briceno. He is the Co-founder and CEO of Mindset Works, a pioneer in growth mindset development services and programs. Since cofounding Mindset Works in 2007, he has served and influenced thousands of organizations in their advancement of learning oriented cultures and systems. Learn first-hand how an open growth mindset can help you identify mistakes you are making in your personal and professional lives and how to pivot those behaviors and live

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00:24:23

EP12 - Diversity in the Dealership with Damon Lester...

The Walk Around ·

2021/01/19

Join us as we take a Walk Around with Damon Lester and explore how NAMAD is paving the way for diversity and advocating for minority inclusion throughout the industry. Damon Lester is the President of the National Association of Minority Automobile Dealers or NAMAD, a respected advocate for ensuring diversity remains a priority in the automotive industry. In his current role, Damon’s responsibilities encompass membership outreach and recruitment, industry relations, and dealership development as

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00:25:26

EP11 - Building Your 2021 Digital Storefront

The Walk Around ·

2021/01/11

Brian Pasch gives us his two must-know tips for optimizing your online presence in 2021. These strategies will get you more traffic online to grow your sales and service revenue. Like this episode? Check out JM&A Insider for more content like this.

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00:17:52

EP10 - The Digital Retail Evolution with TJ Prayner

The Walk Around ·

2021/01/04

TJ has spent the last 15 years in the automotive industry solely focused on the Volvo brand. He serves as the VP of Sales and Marketing for Volvo Car Financial Services. Prior to joining VCFS, he held field roles at Volvo and interacted daily with Volvo retailers. F&I is TJ’s bread and butter, and he offers a wide range of insights and tips when it comes to the digital retail revolution currently taking place in the automotive industry. If you are looking for the inside scoop on how digital

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00:25:16

EP09 - Leading Through Disruption

The Walk Around ·

2020/12/07

Michelle DiTondo is a Principle with Avion Consulting. She has 25 years of experience in Human Resources Leadership and Organizational Transformation. She served nearly a decade as the Chief Human Resources Officer for MGM Resorts International. She led cultural transformation and employee engagement initiatives for the company's 88,000 employees worldwide. Her focus is senior level leaders and large organizations, working to develop their executive presence, leadership style, and strategic thinking

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00:18:51

EP08 - Creating a Forward-Thinking Brand in Automotive

The Walk Around ·

2020/11/30

We have a very special guest joining The Walk Around in this Episode. Scott Vazin is the group vice president and chief communications officer for Toyota Motor North America. He is responsible for the company's internal and external communications, public relations, product and brand communications for Toyota and Lexus plus so much more. His extensive experiences and 30+ years in the industry have confirmed his spot as an automotive legend. Come take a walk around with us and learn all about Scott

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00:21:03

EP07 - Building Your Life Resume with Jesse Itzler

The Walk Around ·

2020/11/16

In this episode, we sit down with the one and only, Jesse Itzler! He is the author of the New York Times bestseller, Living with a Seal, cofounded Marquis Jet, the world's largest private jet company which he and his partner sold to Berkshire Hathaway/NetJets. Jesse then partnered with Zico coconut water, which he and his partner sold to The Coca-Cola Company. He's a former rapper on MTV and wrote and performed the NBA's Emmy Award-winning "I Love This Game" music campaign and the popular New York

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00:26:23

EP06 - Improving the Buyer Experience in Your Dealership

The Walk Around ·

2020/11/09

Today we have Chris Vester joining the podcast. Chris is the COO and visionary of Hubert Vester Auto Group. He has spent 30 years in the automotive industry across both fixed and variable departments and was the co-founder of GoGo Car, the industry's leading cognitive digital retailing platform, which was recently acquired by Option Soft Technologies. He leads us through his own personal history in retail automotive. He shares how his own experiences and accomplishments shaped the way his

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00:18:32

EP05 - The Current State of Automotive Retail with...

The Walk Around ·

2020/10/26

Jason Stein, Vice President & Publisher of Automotive News USA, Canada, China, and Europe joins us on this episode of The Walk Around Podcast. He oversees 75+ reporters and editors around the world from Detroit to Paris to Shanghai. He also leads the digital sales, marketing, event, and audience departments. Before joining Automotive News, Jason was an award-winning columnist for several North American newspapers. He also hosts of the Daily Drive Podcast! Jason has a finger on the pulse of all

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00:34:22

EP04 - Creating the Customer-Centric Dealership

The Walk Around ·

2020/10/12

Joining us on The Walk Around Podcast is the one and only Brian Benstock! Brian is the GM and Vice President of the #1 certified Honda and Acura dealer in the world, Paragon Honda and Acura. He and his team are coming off a month where they lead the nation in new Honda sales despite the pandemic. Brain talks us through his personal history coming up in the automotive industry, how he developed his skillset as an automotive professional, and how Paragon positioned themselves to set record breaking

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104 results

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