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PODCAST

OverDog: Dog Daycare & Boarding Business Tips

Fernando Camacho

This is where dog daycare and boarding businesses can learn the top tips and business strategies to grow. Discover what the top dog daycares are doing to overcome challenges, improve everything they do and keep their staff and customers happy. Learn the latest in marketing pet businesses as well as creative ways to increase your brand"s image and move your business farther, faster. Running a pet business can be difficult and often leave you feeling like an underdog. Not anymore - together we"ll make

business marketing

All Episodes

34:53

250: The Pet Resort Website Wake-Up Call

OverDog: Dog Daycare & Boarding Business Tips ·

2026/04/07

Most business owners think if their website looks great, it must be working. But what if that beautiful site is quietly leaking customers? In this episode, we dig into a common mistake pet care businesses make with their websites—and why design alone isn’t enough to turn visitors into bookings. If your site is acting more like a brochure than a sales system, you could be losing clients without even realizing it. We break down the subtle elements that separate a website that simply exists from...

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67:31

249: Improving Your Payroll Margins

OverDog: Dog Daycare & Boarding Business Tips ·

2026/03/31

If payroll is eating your lunch every month and you’re not totally sure why, this episode is going to hit home. In this special replay, we’re sharing a powerhouse training from the late Philip Parris, who joined our Pet Resort Rocket Ship members to break down the real story behind payroll margins. Not the Facebook-group version. Not the “someone said it should be 30%” version. The real, boots-on-the-ground numbers and the operational decisions that quietly make or break your bottom line. Phi...

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57:48

248: How to Handle Staff Drama Without Losing Your...

OverDog: Dog Daycare & Boarding Business Tips ·

2026/03/24

Running a dog daycare or boarding facility means working with a lot of people, a lot of personalities… and inevitably, a little (or a lot) of workplace drama. In this episode, we bring back leadership consultant Patrick Lyons to unpack why staff conflict shows up so often in pet care businesses—and why it’s rarely just about “difficult employees.” From clashing belief systems to unclear expectations, we dig into the hidden forces that turn small frustrations into full-blown team drama. If you...

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48:31

247: How to Upgrade Your Facility Without Regretting...

OverDog: Dog Daycare & Boarding Business Tips ·

2026/03/17

If you’ve been thinking about renovating your facility, this episode is your wake-up call. We’re joined by the team at TWC who live and breathe pet resort builds and renovations—and they’re breaking down what really goes into doing it right. From flooring failures and drainage disasters to kennel upgrades that actually improve efficiency, this conversation pulls back the curtain on the stuff most owners don’t think about… until it’s too late. If you’re considering upgrades, expansions, or eve...

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40:50

246: Finding Balance in Your Pet Resort

OverDog: Dog Daycare & Boarding Business Tips ·

2026/03/10

Running a pet care business can feel like you’re constantly juggling moving parts — revenue swings, staffing strain, marketing pushes, and a workload that never seems to shrink. In this episode of the Overdog Podcast, Fern dives into why many dog daycare and boarding businesses struggle not because they’re doing the wrong things, but because the right things are out of balance. When one area gets too much attention and another gets ignored, stress and instability aren’t far behind. From your ...

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37:27

245: Beyond Bowls & Beds: Selling the Experience

OverDog: Dog Daycare & Boarding Business Tips ·

2026/03/03

Most pet resorts are still marketing boarding, daycare, and grooming like they’re basic services—and that’s exactly why they’re blending in. In this episode, we break down what it really means to stop selling what you do and start selling the experience you create. Because in today’s crowded market, if you sound like everyone else, you become a commodity—and that’s a race you don’t want to win. We dive into how to design, package, and market an experience that clients actually feel connected ...

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48:22

244: Unconventional Marketing Ideas For Pet Resorts

OverDog: Dog Daycare & Boarding Business Tips ·

2026/02/24

If you’re feeling stuck doing the same old marketing and wondering how everyone else keeps coming up with fresh ideas, this episode is going to light a fire under you. Fern sits down with Garla Piatt of Paw-A-Day Inn K9 Suites who’s built a thriving business by thinking way outside the box—and not just once, but over and over again. From creative partnerships to unexpected ways of getting local buzz, this conversation is packed with ideas that prove you don’t need a massive ad budget to get n...

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40:59

243: 3 Ways Pet Resorts Can Intentionally Invest in...

OverDog: Dog Daycare & Boarding Business Tips ·

2026/02/17

In this episode of the Overdog Podcast, we're digging into the staffing challenges that dog daycare and boarding businesses face—and more importantly, how to actually fix them. Fern brings on Ellen Ness of Rogue Mission, who’s been in the trenches of the pet care industry, from animal rescue to corporate operations. Together, they explore what it really takes to build a team that sticks around, performs better, and contributes to a calmer, more efficient facility. If you’ve ever felt like hir...

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34:46

242: Knowing When Something Needs To Change in Your...

OverDog: Dog Daycare & Boarding Business Tips ·

2026/02/10

Feeling stuck in your business but can’t quite put your finger on why? In this episode, we’re diving deep into the subtle warning signs that it might be time for a change—and how to spot them before they become full-blown problems. Whether it’s behind-the-scenes friction, customer experience red flags, or even your own creeping burnout, this conversation is all about tuning into those signals and responding with intention rather than panic. We’re breaking things down across operations, market...

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32:47

241: Keeping Dogs Healthy in Your Pet Resort - Part 2...

OverDog: Dog Daycare & Boarding Business Tips ·

2026/02/03

Ever feel like your pet resort is a ticking time bomb for airborne illnesses? In this episode, we dive deep into the invisible threats swirling through your facility—and what you can actually do to stop them before they spread. Fern chats with Annette Uda from Aerapy, who breaks down the science behind air disinfection and why your ventilation system alone isn't cutting it. If you’ve ever dealt with kennel cough outbreaks or mysterious allergy flare-ups, this is a must-listen. Annette shares ...

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41:48

240: Keeping Dogs Healthy in Your Pet Resort - Part 1...

OverDog: Dog Daycare & Boarding Business Tips ·

2026/01/27

What if one out of every five dogs walking through your doors had a hidden health threat—and you had no idea? In this episode, Fern kicks off a powerful two-part series on improving the health and safety of the dogs in your care. He’s joined by John Beres and Greg Price from Canine Lab Testing, who reveal some eye-opening facts about parasites in pet care facilities and why so many of them are flying under the radar. You’ll hear how these seemingly invisible threats could be impacting your bu...

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26:56

239: What Pet Resorts Can Learn From Other Industries

OverDog: Dog Daycare & Boarding Business Tips ·

2026/01/20

What if the best strategies to grow your dog daycare or boarding business weren’t even in the pet industry? In this episode, Fern opens the door to a whole new way of thinking by pulling proven ideas from unexpected places—like hospitality, fitness, restaurants, software, and retail. He shares how these industries handle things like onboarding, consistency, automation, and customer loyalty—and how you can borrow their systems to improve your own operations and client experience. You’ll learn ...

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65:41

238: 10 Things Successful Pet Resorts And Why Others...

OverDog: Dog Daycare & Boarding Business Tips ·

2026/01/13

You’re working hard, but are you doing the right things to grow your pet resort? In this episode, Fern is joined by Overdog team members Kasey and Ashley to reveal the most consistent habits and strategies they’ve seen in successful pet care businesses. After working with dozens of pet resorts, they’ve identified key patterns that separate those that thrive from those that struggle—and they’re sharing them all with you. From lead follow-up timing to how you present your pricing, this episode ...

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42:36

237: The State of the Pet Resort Industry in 2026:...

OverDog: Dog Daycare & Boarding Business Tips ·

2026/01/06

It's a new year, and with 2026 officially underway, this episode is all about gearing up for what's next in the pet care industry. Fern breaks down what he's seeing across the board—from tighter numbers and shifting client behaviors to the growing demand for premium experiences. Whether your daycare or boarding numbers dipped last year or you're just wondering where to focus your energy next, this episode has a lot to reflect on and act upon. You'll hear insights on how the most successful pe...

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45:27

236: Creating An Elevated Boarding Service No Matter...

OverDog: Dog Daycare & Boarding Business Tips ·

2025/12/30

Want to add luxury boarding options but think your space just isn’t built for it? In this episode, Fern sits down with Fred Silber of Pet Therapeutics, who’s created something that could completely change how you think about “luxury” in your facility. You’ll hear how the right kind of bedding—designed with both science and dog behavior in mind—can elevate the entire experience for both dogs and their humans without the need for a massive renovation or a big budget. Fred breaks down why comfor...

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47:27

235: Getting Your Pet Resort’s Accounting and...

OverDog: Dog Daycare & Boarding Business Tips ·

2025/12/23

This week’s episode is all about the one area of your business you really don’t want to mess up—your finances. Fern sits down with Jerry Joshva and Ally Howard from Granite Peak, two experts who are on a mission to clean up the accounting chaos in pet resorts. If the words “bookkeeping” and “tax planning” make your eyes glaze over, this convo is going to change the way you see your numbers—and why knowing them could mean the difference between thriving or barely surviving. They break down wha...

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34:25

234: How Your Pet Resort Can Become More Resilient

OverDog: Dog Daycare & Boarding Business Tips ·

2025/12/16

Running a pet resort is never a smooth ride, and in this episode, Fern dives into the art of staying resilient through the rollercoaster. From shifting pet parent expectations to staff struggles and financial curveballs, this one’s all about preparing your business—not just to survive the tough times, but to bounce back even stronger. Whether you’ve been riding out the recent economic dip or just trying to stay ahead of industry changes, this episode offers some solid advice to help you stabi...

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44:45

233: Are you Ready for Expansion

OverDog: Dog Daycare & Boarding Business Tips ·

2025/12/09

Thinking about opening another location or leveling up your current facility? In this episode Fern brings on two longtime friends—and industry insiders—from Live Oak Bank to unpack everything you need to know before expanding your pet care business. From financial indicators and loan options to the crucial operational groundwork, they break down what it really takes to grow the right way. Whether you’re dreaming of a second location or just trying to boost capacity, this is the kind of expert...

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46:33

232: Smarter, Not Busier: How Automation Can Redefine...

OverDog: Dog Daycare & Boarding Business Tips ·

2025/12/02

If you think automation is just for tech giants, think again. In this episode, Fern sits down with Irem Metin, Chief Product Officer at Goose, to talk about how smart systems and AI are transforming dog daycare and boarding businesses. From streamlining operations to personalizing customer experiences, they explore how tools that used to be out of reach are now leveling the playing field for smaller pet care businesses—and making life way easier in the process. You’ll hear real examples of ho...

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27:31

231: Fueling the Front Line: How Staff Energy Shapes...

OverDog: Dog Daycare & Boarding Business Tips ·

2025/11/25

Your staff might be showing up—but are they showing up with energy? In this episode, Fern dives into a powerful but often overlooked force in your pet resort: the energy your team brings into the building every day. It’s not about how many hands you have on deck—it’s about how those hands feel, act, and interact. From emotional labor to burnout red flags, this episode explores why the vibes behind the scenes might be the secret weapon (or hidden saboteur) of your business success. You’ll get ...

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250 results

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