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PODCAST

Voice First AI: Automate the Ordinary, Pursue the Extraordinary

Welcome to Voice First AI — the show where small businesses, founders, and creators learn how to turn conversations into growth systems. Hosted by Michael Pierce, CTO of SmartOptimize, each episode blends AI innovation, real-world case studies, and mindful leadership to show how conversational AI unlocks freedom for business owners. Inside, you’ll discover how Ava Protocols and ChatGPT-powered teams can: Capture every call, lead, and opportunity without burnout. Automate communication while keeping

technology

All Episodes

18:33

Designing Your AI Workflow: How to Turn ChatGPT into...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/11/06

In the newest episode of "Voice First AI", host Michael Pierce delves into the key ways AI can streamline mundane tasks and facilitate business operations specifically, through the integration of OpenAI's ChatGPT. Outlining the concept and potential impact of AI workflows, Michael helps listeners understand the possibility of transforming monotonous tasks into automated system activities. From initiating the process of mapping daily tasks to building prompt systems and syncing business tools, the

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13:55

Rise of the AI Agent: How ChatGPT Is Evolving from...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/10/31

In this episode, Michael Pierce explored the shift from chatbots to autonomous AI agents' impact on small businesses. The discussed AI agents can perceive data, make reasoned decisions and act autonomously, unlike chatbots which only generate human-like text in response to prompts. These AI agents can handle customer service, inventory management, and other tasks. The advantages of integrating AI agents into businesses were highlighted, indicating a positive impact on productivity, customer

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10:31

Unlocking ChatGPT Alpha: The Next-Gen AI That Changes...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/10/27

The podcast discusses ChatGPT Alpha, an experimental version of the AI model line that comes with advanced capabilities, such as deep context memory and the ability to launch data-fetching tools. It suggests that deploying this innovative technology allows businesses to operate on a level of efficiency and scale that replaces many tasks once needing a human touch. It also highlights that adopting this technology ahead of your competitors could provide a significant market advantage. It then provides

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11:42

The AI Receptionist Revolution: How Smart Businesses...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/10/17

In this episode of the podcast Voice First AI, host Michael introduces Aiva, an AI receptionist designed to efficiently handle incoming calls and disruptions, thereby freeing up time and resources for business owners. Aiva utilizes the Aiva Answering Protocol powered by ChatGPT, an AI that understands the context of conversations and intelligently writes follow-ups. Several success stories illustrate the potential of this technology to eliminate missed opportunities, from scheduling appointments to

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13:37

ChatGPT for Business: The AI Upgrade Every Company Needs

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/10/11

In this episode of the Voice First AI podcast hosted by Michael Pierce, listeners learn about how ChatGPT -- an AI for automating mundane tasks – is revolutionizing business operations. Michael discusses real-world examples of ChatGPT’s impact, demonstrating how it can improve efficiency, provide consistency, and facilitate business scalability. Specific use cases include automating customer service functions, drafting emails, capturing leads, and developing marketing workflows. Michael also

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14:09

An Agentic AI System that Answers, Revives, and...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/10/05

In this episode of Voice First AI, the host, Michael, takes listeners on a deep dive into Ava's 90-Day Business Transformation Plan. The plan, designed to automate and elevate businesses, is broken down into three phases: Stop the Bleeding, Multiply Sales, and Build Long-Term Trust. It aims to automate everyday tasks using agentic voice AI, reducing administrative costs, and improving efficiency. Through the use of AI protocols, Ava seeks to ensure no lead is missed, rekindle interest in old leads,

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13:35

Automate the Ordinary, Pursue the Extraordinary

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/09/29

The episode of "Voice First AI" podcast covers the importance of automation in saving time and increasing productivity in businesses. The host discusses the potential of voice technology to automate routine administrative tasks, which can free up business owners to focus on growth and innovation. The host shares his personal story of using Ava Protocols, a voice technology tool, to manage client communications and schedule meetings, thereby reducing burnout and reclaiming time for creative thinking

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11:21

Business as a Path to Service: From Transaction to...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/09/27

In Michael's episode of Voice First AI, the focus is on transforming business from transactional to transformational approaches. The episode starts with the idea of viewing business as an act of service, shifting from just selling to solving client's problems, emphasizing the importance of enhancing community and well-being. Next, the concept of shifting from hustle to flow is discussed, with suggestions on how to attract clients who align with your value, grounded by clearly defined purpose. The

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15:46

How I Taught a Robot to Pay My Rent (And Other...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/09/15

The first episode of the Voice First AI podcast explores the fascinating intersection of artificial intelligence (AI) and cryptocurrency. It uncovers AI's journey in finance, highlighting its early use in trading algorithms in the 70s and 80s and its more recent adoption in the volatile crypto market. The podcast looks at how AI, particularly deep learning, can analyze data beyond human capabilities for better market predictions. A review of current tools like Google's DeepMind and IBM's Watson

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13:50

Why Every Small Business Needs an AI Answering Agent Now

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/09/01

The podcast episode from Voice First AI, hosted by Michael, discusses the serious impacts of missed business calls and offers an innovative solution: an AI-powered voice assistant named AIVA. Michael starts the episode by emphasizing how missed calls translate directly to financial losses and even potential long-term customers. Then, he introduces listeners to AIVA, an AI assistant that never sleeps and efficiently manages every call, even providing a personalized experience for customers. Michael

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10:35

A Day in the Life with Aiva + ChatGPT Connections

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/31

In this episode of Voice First AI, Michael walks listeners through a day in the life of Jessica, a solar business owner who uses Ava Protocols and ChatGPT to automate and streamline her operations. From early morning briefings with ChatGPT, immediately following up on new leads with Ava, to managing live calls without having to pick up the phone, Jessica's business runs like a well-oiled machine. The tale doesn't end there: customer follow-ups, real-time optimizations, and end-of-day reports all

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13:11

Bots With a Conscience: Building AI That Doesn’t Suck...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/31

The podcast script discusses the importance of ethical considerations when creating and integrating Artificial Intelligence (AI) systems. The topics covered include the need for AI to interact appropriately with humans, ensuring transparency in AI-human interactions, and the importance of inclusivity in design. These considerations prevent biases in AI and increase trust and reliability. The script also stresses the importance of privacy and the need for making AIs accountable and capable of

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13:18

Prompt Trees & Branching Logic: Unlocking AI's...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/29

The podcast episode from "Voice First AI" with Michael as the host, focuses on the concept of 'Prompt Trees' in artificial intelligence. The discussion revolves around how Prompt Trees improve AI interactions by guiding the conversation rather than just responding. The specific elements included in a Prompt Tree, including root prompts, decision nodes, if-this-then-that logic, and memory of past interactions, are thoroughly explained. Michael also presents potential applications areas, like sales,

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13:37

The Future of AI Prompting: Or, How to Talk to Robots...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/25

In this episode of Voice First AI, host Michael explores the rapidly advancing world of AI prompting, discussing how multimodal inputs and real-time prompting are reshaping the way AI technologies are utilized. He highlights the impact on various sectors, including healthcare, finance, education, and entertainment, driven by more precise and personalized interactions with AI. Michael also addresses the ethical considerations involved in AI prompting, stressing the importance of responsible

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21:50

AI in 2035: Robots, Regulations, and Ridiculously...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/22

In this episode of Voice First AI, Michael navigates listeners through the evolving landscape of artificial intelligence, discussing its transformative potential and the ethical considerations that accompany it. He talks about hyper-personalization in retail and healthcare, multilingual Natural Language Processing (NLP) that breaks language barriers, and AI's role in content creation - even in highly creative tasks. The episode also explores an exciting new aspect of AI, multimodal prompting, that

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12:34

When Your AI Gets Too Popular: Scaling Without...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/17

In the interesting episode of the Voice First AI podcast, host Michael outlines the challenges and strategies for scaling Conversational AI effectively without compromising the quality or functionality. The episode highlights the importance of starting small, testing in a controlled environment and maintaining a consistent brand voice. Michael also stresses the need to optimize, emphasising the importance of refining conversation flows and adapting to user feedback. Further, this episode cites the

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18:33

The Digital Hermetica: How The Kybalion’s 7 Laws...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/13

In this episode of Voice First AI, host Michael Pierce dives into an unconventional mix of ancient Hermetic wisdom and Artificial Intelligence. The podcast explores how the seven Hermetic Principles can be used to influence AI system design, prompting engineering, and digital behavior orchestration. Pierce highlights the parallels between these principles and modern AI applications, discussing concepts such as Mentalism where everything starts with a prompt in AI, Correspondence where AI design

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17:21

How to Outsource Your Inner Therapist (Using AI and a...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/07

In this episode of Voice First AI, Michael discusses how AI technology can revolutionize self-improvement. Traditional methods often feel like chores, but AI steps in as a personal coach, making the journey less pressuring and more engaging. With AI-guided journaling prompts, emotional tracking, and non-judgmental feedback, self-improvement turns into more of a conversation than a daunting task. AI also assists with goal setting by breaking down ambitions into manageable tasks and consistently

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12:33

The Only 4 Ways to Grow Your Business (And How to...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/08/03

In the latest episode of Voice First AI, hosted by Michael, the conversation focuses on four key strategies to grow businesses effectively. Rather than merely chasing more customers, Michael advises to first optimize resources and current operations to ensure efficiency. He suggests techniques like upselling and bundling to increase the average purchase size, and emphasizes the value of turning one-time buyers into repeat customers, using loyalty programs and regular engagement. The final strategy

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9:23

Skill Up or Stall Out: The Personal Abilities That...

Voice First AI: Automate the Ordinary, Pursue the... ·

2025/07/25

In this insightful episode of 'Voice First AI' hosted by Michael, we dive deep into the importance of effective communication in our tech-driven, AI influenced world. Exploring how human service and skills intersect with emerging technologies, Michael highlights the invaluable role of clear, adaptable, and emotionally intelligent communication. Despite advancements in AI for business practices, the podcast underscores the irreplaceable role of human attributes like eye contact, empathy, and genuine

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94 results

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