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PODCAST

i4cp Leading the Way

Institute for Corporate Productivity (i4cp)

i4cp is a human capital research and data firm that discovers the people practices that drive high performance. Gain access to an extensive network of leading global employers with the research, peer collaboration, tools and data essential to executive workforce strategies and practices.

business management & marketing

All Episodes

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From Headcount to Workforce Redesign: How AI is...

i4cp Leading the Way ·

2026/09/08

For decades, strategic workforce planning focused largely on forecasting headcount needs and identifying talent gaps. Today, leading organizations are using AI to analyze work at a far more granular level, examining processes, workflows, tasks, and skills to understand how technology and human capabilities can combine to create value. For example, one global pharmaceutical company used AI to analyze a month of HR business partner work at the individual level, distinguishing operational

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AI Coaching at Experian: From Pilot to Performance Habit

i4cp Leading the Way ·

2026/09/08

How Experian turned coaching into an everyday habit Snapshot: Industry: Information services and data analytics Location: Global (leadership development led from London and North America) Website: https://www.experian.com Employees: 25,200 Overview Experian has long invested in leadership development through executive coaching, formal learning programs, and leadership resources. Face-to-face coaching was available to the most senior leaders. Over time, Experian expanded access to coaching across its

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Leading the Way Podcast: Mia Mends, CEO, Inspirus &...

i4cp Leading the Way ·

2018/07/16

In this week’s episode of Leading the Way, you’ll get introduced to a dynamic and empowering woman who shares her amazing journey to success that began with an inspiring story of fleeing to America from Ghana when she was a little girl. Mia Mends, CEO of Inspirus | Sodexo, Benefits and Rewards Services, USA is a living example of the true American Dream and demonstrates for us the opportunities that we can create simply by taking intelligent risks. She authentically shares how her career and life

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'Leading the Way' Podcast: Michael Walsh, CEO Cariloop

i4cp Leading the Way ·

2018/07/10

Cariloop is a fine example of companies using High Tech High Touch in their customer experience and CEO Michael Walsh openly shares their innovative business model, otherwise known as their Value-Centric Organization (VCO) Model. In this episode of Leading the Way we take a close look at the aging generation and the startling statistics on how one in five employee caregivers today are impacting a productive workforce. Michael Walsh shares his entrepreneurial spirit and clearly demonstrates the

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'Leading the Way' Podcast: Dr. Fab Mancini, Former...

i4cp Leading the Way ·

2018/06/29

In this week’s Leading the Way, we take a look at creating a “wellness culture” with America’s #1 Healthy Living Media Expert, a world-renowned chiropractor, best-selling author, radio host, educator, business leader speaker, and President Emeritus of Parker University, Dr. Fab Mancini. You may have seen Dr. Fab during one of his television guest appearances on Dr. Phil, The Doctors, Fox News, CNN, CBS ABC, NBC, Univision, Telemundo to name a few. As the youngest president of any U.S. university,

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Leading the Way Podcast: Christopher Brown, CEO,...

i4cp Leading the Way ·

2018/06/21

In this special Father’s Day edition of Leading the Way, we talk to two highly influential leaders and father figures. Our guest this week is Christopher Brown, CEO of the National Fatherhood Initiative, an important and meaningful organization that strives to make an impact on father absence. And, we have a special guest appearance from Tim Brown, the first wide receiver to ever win the Heisman Trophy, member of the Pro Football Hall of Fame, recipient of the Father of the Year Award in Texas, and

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Leading the Way Podcast: Britt Berrett, Former CEO of...

i4cp Leading the Way ·

2018/06/15

In this week’s episode of Leading the Way, we peek through the microscope of the rapidly-changing healthcare industry and talk to a leader who is on the cusp of that change. Our featured guest, Dr. Britt Berrett, the former CEO of Dallas’ Presbyterian and Medical City Hospitals, is a leader who’s disrupting the traditional approach toward leading a healthcare organization as explained in his book, Patients Come Second – Leading Change by Changing the Way you Lead. Dr. Berrett currently serves as the

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Leading the Way Podcast: Doug Brooks, Former...

i4cp Leading the Way ·

2018/06/08

Brinker International, one of the world’s leading casual dining restaurant companies with well-known brands such as Maggiano’s and Chili’s, continues to thrive. Doug Brooks, Former CEO and Chairman, explains how the Dallas-based company honors the Brinker legacy. Doug shares what it was like working with the legendary restaurateur Norman Brinker and how Norman transformed the organization and positively impacted people’s careers by teaching them about business and leadership. In this week’s edition

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Leading the Way Podcast: Tom Shull, CEO, Army & Air...

i4cp Leading the Way ·

2018/06/01

In this special Memorial Day edition of Leading the Way, we spoke to Tom Shull, CEO of the Army & Air Force Exchange Service, the 47 th top retailer in the U.S. that provides tax-free shopping and services to an exclusive customer base of more than 18 million military members and their families. Shull, an accomplished leader and retail business man, is responsible for doubling profitability since taking over in 2011 and says, “Being able to serve veterans who have the online shopping benefit to

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Leading the Way Podcast: Erik Anderson, Chairman,...

i4cp Leading the Way ·

2018/05/25

In this week’s Leading the Way, we highlight how global sports entertainment company Topgolf is disrupting the game of golf, introducing millions to the sport, and contributing to the growing billion-dollar golf industry. Leading the way in innovation, Topgolf Executive Chairman Erik Anderson shares with us how the concept was invented and the creative ways they are reinventing their brand. Anderson, who Golf Inc. describes as “the 8th most powerful person on the face of the Earth in the world of

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Leading the Way Podcast: Michael Bush, CEO Great...

i4cp Leading the Way ·

2018/05/18

If you ever wondered how to get on the Great Place to Work list, you’ll want to hear what their CEO, Michael Bush has to say in this week’s episode of Leading the Way. Michael shares with us the inside scoop of what it takes for an organization, and their leadership, to make this elite list of thriving enterprises, and it all starts with an employee survey. Michael explains why knowing what your employees are thinking, and their level of trust, is key to the success of any organization. In a world

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Leading the Way Podcast: Chip Bell, Author, Customer...

i4cp Leading the Way ·

2018/05/11

If you thought you knew what great customer service is, think again. Better yet, tune into this special edition of Leading the Way as Chip Bell shares powerful cutting-edge ideas and unique strategies for improving the customer experience. The author of nine national best-selling books on customer-innovation, Chip enlightens the audience on real life examples of how organizations are enchanting their customers and creating experiences people tell stories about.Listen to this entertaining and

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Leading the Way Podcast: Rick Shadyac, CEO, ALSAC/St....

i4cp Leading the Way ·

2018/05/04

St. Jude is leading the way the world understands, treats, and defeats childhood cancer and other life-threatening diseases. Rick Shadyac, CEO, ALSAC, the fundraising arm of St. Jude Children’s Research Hospital, shares with us how he is carrying the incredible legacy of the most innovative children’s research hospital, created by Danny Thomas back in 1962, well into the future. In this week’s episode of Leading the Way, Rick shares with us his perspective of transparency, their strategy to raise

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Leading the Way Podcast: Chris Policinski, CEO, Land...

i4cp Leading the Way ·

2018/04/20

A dairy company-turned-technology trailblazer (and recent recipient of i4cp's Next Practice Award), Land O’Lakes is not just churning butter any longer. In this week’s episode of Leading the Way, Land O'Lakes CEO Chris Policinski explains how this farmer-owned organization is disrupting the agriculture industry. Listen in to learn how this progressive company is using big data and satellite sensing technology to allow a farmer to grow more with less land, less water, and less crop input, which is

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Leading the Way Podcast: Sally Hurley, CEO, VIPdesk...

i4cp Leading the Way ·

2018/04/13

A true disruptor of the call center industry, Sally Hurley, CEO of VIPdesk Connect, joins Leading the Way to share how her organization focuses on the human connection to empower their virtual teams. With 70% of the company being women and moms, one of the many benefits of this innovative virtual business model is the gain in flexibility to work from home and maintain a better work/life balance so the client gets a higher quality experience. We talk about the common challenge of attracting quality

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Leading the Way Podcast: David Tutera, CEO Dada Media...

i4cp Leading the Way ·

2018/04/06

Entrepreneur, leading wedding & entertainment expert, author and television personality David Tutera shares with us how he built one of the biggest lifestyle brands in Hollywood in this episode of Leading the Way. David shares the importance of creativity in business and explains in detail the amount of research, imagination, and innovation that goes into planning each event that results in a personalized, highly unique, and ultimate customer experience.Making his television debut on The View,

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Leading the Way Podcast: Doug Parker, CEO, American...

i4cp Leading the Way ·

2018/03/23

American Airlines CEO Doug Parker is fearlessly taking his airline to new heights. With an emphasis on building trust, collaboration, and developing caring leaders, Doug declares they’re building a culture at American Airlines today that will take them well into the future. He highlights their strategic objective to think long-term and what it takes to build a world-class airline by making culture a competitive advantage. In this insightful interview, Doug shares his humbling story of what inspired

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17 results

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