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PODCAST

TechTalks in CMMS

Dedicated to empowering maintenance professionals and facility managers by providing insights into optimizing operations and achieving maintenance excellence. Hosted by industry experts at Maintenance Care, a leading CMMS solutions provider, this podcast explores facility maintenance, asset management, preventative maintenance, and technology-driven solutions. Join us to discover best practices, success stories, and the latest maintenance trends through engaging discussions with thought leaders,

business management

All Episodes

00:03:39

Todd Gradson

TechTalks in CMMS ·

2026/04/09

Transitioning a sales department from underperforming to high-growth requires more than just new metrics. It demands a foundation of authentic leadership and technical trust. Todd Gradson joins TechTalks to discuss building world-class commercial operations, and the strategic importance of understanding individual motivation within a sales team. Todd emphasizes a consultative approach that prioritizes active listening to solve complex facility management challenges rather than relying on rigid

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00:05:12

Mike Geiler

TechTalks in CMMS ·

2026/03/26

Maintaining the structural integrity of a professional ice surface in high-humidity climates requires a sophisticated balance of specialized refrigeration technology and rigorous asset oversight. Mike Geiler, Regional Director of Ice Operations, breaks down the complexities of managing refrigeration plants and chillers across diverse North American environments. From the choice between sand and cement bases, to the critical role of moisture control, the conversation provides essential insights for

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00:04:05

Kaliegh Hincman

TechTalks in CMMS ·

2026/03/19

Kaliegh Hincman, of the pre-development team at Sports Facilities Companies, explains the critical process of transforming a vision into a viable sports complex, through deep-dive market and feasibility reports. Her team of specialized researchers, business analysts, and account executives bridges the gap between a client's initial idea and operational reality by analyzing local demographics, determining optimal pricing, and identifying the "best and highest use" for a facility. From

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00:05:32

Carrie Gamper

TechTalks in CMMS ·

2026/03/12

Kaliegh Hincman of the pre-development team at Sports Facilities Companies, explains the critical process of transforming a vision into a viable sports complex, through deep-dive market and feasibility reports. Her team of specialized researchers, business analysts, and account executives bridges the gap between a client's initial idea and operational reality, by analyzing local demographics, determining optimal pricing, and identifying the "best and highest use" for a facility. From

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00:04:34

Brian Wilson

TechTalks in CMMS ·

2026/03/05

Is your facility’s infrastructure operating in silos, leaking energy and increasing safety risks? Managing lighting, HVAC, and refrigeration across sprawling complexes requires more than just high-quality hardware—it demands a unified control strategy. In this episode of Tech Talks, Brian Wilson from Acuity Brands joins Dan Roberge to break down the move toward "one face to the industry" for building controls. They explore how integrating wired and wireless systems, from occupancy sensing

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00:04:40

Mitchell Fratrik

TechTalks in CMMS ·

2026/02/26

Mitchell Fratrik introduces us to Finally, an innovative expense management and corporate card platform used by major sports organizations like the Miami Heat and the Chicago Bulls. Mitchell explains how the platform automates the most tedious parts of accounting, by providing real-time visibility into company spend and integrating seamlessly with systems like QuickBooks and NetSuite. With Finally, businesses can issue unlimited physical or virtual cards with precise spending controls, while

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00:04:13

Tracy Bristow

TechTalks in CMMS ·

2026/02/19

Tracy Bristow from Ballparks of America in Branson, Missouri, discusses one of the most unique youth sports complexes in the country. Tracy explains their "stay and play" model, where 11- to 13-year-old teams live in on-campus dorms for week-long, World Series-style tournaments. Unlike traditional venues, the fun at Ballparks of America doesn't end when the game is over. The lights stay on until midnight for wiffle ball, flag football, and team bonding. The facility features five

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00:06:28

Joseph Bilik

TechTalks in CMMS ·

2026/02/12

Joseph Bilik, CEO and Founder of Bluebird Procurement, discusses an exciting new strategic partnership with Maintenance Care. Joe explains how Bluebird’s expertise in strategic sourcing and vendor management integrates seamlessly with the Maintenance Care platform, creating a "central repository" for all facility data. This collaboration allows multi-site operators to eliminate fragmented data, and gain total visibility over their assets, contracts, and PM schedules. By utilizing

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00:04:03

Rita Mitchell

TechTalks in CMMS ·

2026/02/05

Rita Mitchell, Regional General Manager for Sports Facilities Companies, talks about managing some of the most complex recreation spaces in the world. Rita oversees the revolutionary Davis Center at Harlem Meer in Central Park, which transforms from an ice rink in the winter, a turf field in the spring, and a swimming pool in the summer. Rita explains the technical challenges of maintaining indoor ice in the summer, emphasizing the critical role of humidity control and high-efficiency refrigeration

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00:05:25

Joseph Bilik

TechTalks in CMMS ·

2026/01/29

Joe Bilik, Founder and CEO of Bluebird Procurement, details the rigorous standards behind their "Strategic Vendor Partner Program." Joe explains that Bluebird goes beyond simple buying power, by vetting vendors through strict history checks, proactive management styles, contractually binding Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). This deep level of quality control ensures that every service call and preventive maintenance task is clearly documented and

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00:27:41

Edward Robezniek

TechTalks in CMMS ·

2026/01/22

Edward Robeznieks, the VP of Sales and Marketing at Surge Learning, explains how their platform provides essential compliance training for healthcare workers. He emphasizes that the system helps facilities avoid penalties and ensures patient safety by keeping their training and policies current with government regulations.

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00:06:39

Joseph Bilik

TechTalks in CMMS ·

2026/01/15

Joseph Bilik, Founder and CEO of Bluebird Procurement, discusses the vital intersection of maintenance and strategic sourcing. He shares his journey from leading global portfolios to launching his own firm, driven by the belief that procurement should be a strategic partner rather than just a cost center. Joe explains how Bluebird Procurement helps facility leaders who manage large, multi-site portfolios ranging from 5 to 100 million square feet, unlock massive value through tailored vendor

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00:07:01

Marie-Anne Bazerghi

TechTalks in CMMS ·

2025/11/13

Marie-Anne Bazerghi discusses the innovative non-pharmaceutical dementia care offered by Eugeria, such as interactive projectors and hydroponics for purposeful activities to manage difficult behaviors, and ease staff burden. Eugeria provides these tested products and training globally for positive outcomes in long-term care homes.

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00:03:55

Lolo Chiweshe

TechTalks in CMMS ·

2025/11/06

Lolo Chiweshe, a Personal Support Worker (PSW) in a long-term care dementia unit, and also serves as a PSW champion for continuing education school boards in Ontario. Lolo shares her passion for her job, explaining that she resonates with the elderly's frustrations, due to her own past experience with postpartum anxiety, mental health, and depression. She discusses how her personal journey led her to become a PSW, and highlights the critical need for more PSWs in the industry, aiming to inspire

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00:04:31

Jean Bonnet

TechTalks in CMMS ·

2025/10/30

Jean Bonnet, who previously worked as a senior claims analyst, talks with Dan about his personal journey, and satisfaction with his new career. Jean sought a new challenge, and a more fulfilling role where he could directly interact with people, as his previous job left him feeling "invisible" behind a computer. He highly recommends the PSW profession to anyone seeking a rewarding and satisfying way to make a living.

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00:06:13

Dino Roberge

TechTalks in CMMS ·

2025/10/23

Dan Roberge interviews Dino Roberge, discussing the significant growth and evolution of their company, Maintenance Care CMMS, over the past four years. Dino highlights the transformation from basic, direct lead generation and support calls to a more diverse and process-driven operation with a focus on Key Performance Indicators (KPIs) and streamlined client interactions. They detail the expansion of their team, particularly in sales, from a handful of staff to dedicated departments for sales,

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00:06:31

Jolanta Linde

TechTalks in CMMS ·

2025/10/16

Dan Roberge interviews Jolanta Linde, the Executive Director of Dom Lipa, a Slovenian Linden Foundation Care Home. Jolanta discusses the multifaceted role of an Executive Director in long-term care, highlighting the need for adaptability, a willingness to grow, and the ability to wear "many hats." She shares her unconventional path to the position, revealing how her background in stage management unexpectedly prepared her for organizational leadership. Jolanta also touches on Dom

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00:05:12

Mike Dier

TechTalks in CMMS ·

2025/10/08

Dan interviews Mike Dier at the Advantage Ontario Convention in Toronto. Mike, representing Sherwood Park Manor, a long-term care facility, discusses his role in running a full-time, seven-day-a-week physiotherapy program. He highlights their proactive approach to integrating physical exercise into daily care for all residents, regardless of their initial needs, rather than it being a specialized program. Mike explains how they adapt exercises to small spaces and individual needs, and looks forward

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00:03:27

Sasha Johnston

TechTalks in CMMS ·

2025/09/25

Dan Roberge talks with Sasha Johnston, who is attending the Advantage Conference in downtown Toronto for the first time as a partner of Age Inc., a company that develops educational programs. She is a master coach for Age Inc., where her primary role is to coach other coaches who deliver the Gentle Persuasive Approaches (GPA) and Dementia Care program. This eight-hour in-person, hands-on education is taught across Canada to frontline workers caring for individuals living with dementia, focusing on

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00:03:11

Melissa Johnston

TechTalks in CMMS ·

2025/09/18

Dan chats with Melissa, who is attending the Advantage Seniors show for the first time. Melissa, from Clinton, Ontario, works at Huron View Home for the Aged as the manager of IPAC and environmental services, overseeing laundry and housekeeping for about 15 staff members. She finds communication challenges with maintenance regarding room turnovers. With only six months in her current role, Melissa notes the significant differences between long-term care and her prior experience in hospital emergency

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47 results

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